Hotel Serena Palace

Hotels
•
Independent
5 (6 reviews)
Bali, Boulevard de la République, Douala, Région du Littoral , Douala , CM
237-677707496

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Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Elevator
Free airport transportation
Breakfast available (surcharge)
Television in common areas
Multilingual staff
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Property Description

Terrace with Scenic Views - Enjoy stunning views from our terrace, perfect for relaxing and taking in the surrounding beauty.

Dining and Entertainment - Indulge in delicious meals at our restaurant, or opt for the convenience of room service during limited hours. Unwind with a drink at one of our two bars/lounges.

Convenience and Comfort - Stay connected with complimentary wireless internet, relax with satellite TV, and make use of amenities like minibars and flat-screen TVs. Our attentive staff, 24-hour front desk, and free airport shuttle aim to make your stay hassle-free.

Ready to experience all this and more at Hotel Serena Palace? Book your stay now for a memorable visit to Douala!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DLA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5
Based on 6 reviews
V
Verified traveler
2
Pros:

J'ai payé et j'ai jamais dormi dans l'hôtel on m'a refoulé disant que vous ne les payé pas j'exige un remboursement.

2019-04-08 • via Nuitee
R
Robert
8
Pros:

Staff are friendly and the service are good
The restaurant is good

2018-11-07 • via Nuitee
V
Verified traveler
2
Horrible experience for the second time in a role
Pros:

This was my second time reserving this hotel with hotels.com. The stay was horrible. First the reservation was not found. Secondly, I got a breakfast buffet rate, but the hotel refused to offer breakfast. The toilet did not flush. The room was horrible. The staff wasn't very helpful. Please remove this hotel from your listings

2016-03-03 • via Nuitee
C
Chris
8
Visit to Douala
Pros:

It was a pleasant stay and a great opportunity to catch up with friends. The hotel was very basic but the staff were friendly and helpful.

2015-10-18 • via Nuitee
V
Verified traveler
4
Not recommended
Pros:

Not a nice hotel at all, very noisy room with a hard bed.

2015-01-12 • via Nuitee
V
Verified traveler
2
High price, poor quality
Pros:

Room and bathroom were dirty and shabby. Dinner (room service) was awful. While close to the airport, the surrounding area where hotel located was very unattractive. A highly overpriced hotel. The saving grace was the friendly receptionist and decent breakfast.

2013-01-26 • via Nuitee