EN Hotel Shibuya

Hotels
8.2 (1666 reviews)
Shibuya-ku, Maruyama-cho 1-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Non-smoking throughout
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Cleanliness issues
Limited amenities
Noise from central location

Categories

Cleanliness
7.59
Multiple guests mentioned cleanliness issues, including dirty corners and bad smells.
Service
9.06
Many positive mentions of friendly and helpful staff across reviews.
Location
9.1
Guests consistently praised the location as excellent, close to shops and attractions.
Room Quality
8.05
Guests appreciated the spaciousness but noted some issues with amenities like the bathroom.
Amenities
7.58
Missing some expected amenities like coffee in the room and limited facilities.
Value for Money
8.04
Some guests felt the price did not match the quality, especially regarding cleanliness.
Food and Beverage
7.59
Limited options mentioned; specific amenities like breakfast were lacking.
Overall Experience
8.56
Overall positive feedback despite some specific issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:56

Property Description

Comfortable Rooms with Free Wi-Fi
Renovated in February 2016, Shibuya Hotel En offers modern and comfortable rooms equipped with free Wi-Fi. Each room features a flat-screen TV, an electric kettle, and a seating area for your relaxation.

Convenient Amenities and Services
Enjoy the convenience of air-conditioned rooms and a trouser press for a neat appearance. Benefit from a 24-hour front desk offering complimentary luggage storage and laundry services to make your stay hassle-free.

Prime Location
Located just a 7-minute walk from Shibuya Station, Shibuya Hotel En is surrounded by shops and restaurants. Explore nearby attractions like the 109 Building, Shibuya Scramble Crossing, and Yoyogi Park within walking distance.

Book your stay at Shibuya Hotel En for a memorable and convenient experience in Tokyo!

Important information:

When booked for 15 guests or more, different policies and additional supplements may apply.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1666 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
A
Alexander • couple • gb
8
2026-04-11 • via Nuitee
J
Jacquelyn • couple • us
8
2026-04-10 • via Nuitee
K
Kassy • couple • au
7
Reasonable price for a great location.
Pros:

Good central location but was not on the main street so it was a bit quieter and easier to travel to . Room was very clean and well laid out for the small space.

Cons:

The bed and pillows were incredibly uncomfortable and caused both of us to experience neck and back issues. The room was very small - which is standard in Tokyo - but its worth noting is you have big suitcases with you.

2026-04-09 • via Nuitee
L
Lauren • couple • us
8
Nice place in Shibuya.
Pros:

Great location. They gave us water and clean towels daily. The shower had great water pressure and got warm quickly.

Cons:

The bathroom doesn’t have normal walls, instead it’s a window with blinds and curtains so it doesn’t feel that private.

2026-04-09 • via Nuitee
• couple • jp
3
2026-04-09 • via Nuitee
T
TANIA BRIGITTE • solo_traveller • br
8
Diferente mas gostei!
Pros:

É um hotel diferente, porque parece um prédio só de quartos. Praticamente não tem lobby, não tem restaurante, nem nada. Mas atende perfeitamente! Perto de cafés, restaurantes, metrô, 7 eleven ,e pertinho da mega - donqui 24 horas! O chuveiro é bom, quarto com tamanho bom o suficiente, aquecimento bom, e tem armário, o que ajuda bastante. Tem uma mesa também.Gostei!

Cons:

Staff nos ajudou a enviar as malas para o próximo hotel , mesmo assim, em minha opinião, pode melhorar, ser mais atencioso no dia a dia.

2026-04-06 • via Nuitee
F
Francine • couple • us
8
Great value for the location.
Pros:

Excellent location. Very clean and staff was polite and helpful.

Cons:

On the weekends there can be a bit of noise from passersby foot traffic.

2026-04-06 • via Nuitee
J
Joe • couple • gb
10
Perfect stay
Pros:

The location

Cons:

Nothing was all good

2026-04-04 • via Nuitee
Y
yoni • couple • il
10
2026-04-03 • via Nuitee
S
Sarah • extended_group • us
7
Pros:

Decent location and they did luggage forwarding services. The staff spoke English and the rooms are decently sized.

Cons:

The room gets pretty hot and the ac wasn’t working the way a traditional ac in America works. We had to open the window for cold air and this made it kind of noisy at night as people walk by the hotel streets. Not too many extra amenities either.

2026-04-03 • via Nuitee
J
Jennifer • couple • gb
9
2026-03-30 • via Nuitee
J
Jean-Luc • couple • fr
8
Le bon endroit pour être au centre de Shibuya
Pros:

Très bien situé au cœur de Shibuya, design et parfaitement propre et confortable.

Cons:

Pas de possibilité de prendre le petit déjeuner, dans l’établissement.

2026-03-29 • via Nuitee
J
Judy • couple • ca
5
2026-03-28 • via Nuitee
S
Stefanie • couple • ch
9
2026-03-28 • via Nuitee
K
KellieAirlie • family_with_children • au
10
Pros:

Location and rooms were confortable.

Cons:

Breakfast was not available

2026-03-25 • via Nuitee
M
M • family_with_children • jp
6
2026-03-24 • via Nuitee
C
Chris • family_with_children • gb
10
Pros:

The convenience to the heart of Shibuya, and the staff were so kind and helpful. And of course close to the main station with the lovely statue of Hachiko. Everything was fantastic and having all the shops and restaurants close by was fantastic

2026-03-24 • via Nuitee
M
Matthieu • couple • fr
9
2026-03-23 • via Nuitee
B
Bart • extended_group • au
8
Very comfortrable stay, awesome location.
Pros:

Location and room was excellent .

Cons:

Nothing I didn't like

2026-03-23 • via Nuitee
R
Richard • couple • gb
7
Excellent location for visiting Shibuya
Pros:

Location

Cons:

Small room, but this is what to expect when in Tokyo.
Air con was not adjustable.

2026-03-23 • via Nuitee