EN Hotel Shibuya

Hotels
8.2 (1741 reviews)
Shibuya-ku, Maruyama-cho 1-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Non-smoking throughout
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Cleanliness issues
Limited amenities
Noise from central location

Categories

Cleanliness
7.59
Multiple guests mentioned cleanliness issues, including dirty corners and bad smells.
Service
9.06
Many positive mentions of friendly and helpful staff across reviews.
Location
9.1
Guests consistently praised the location as excellent, close to shops and attractions.
Room Quality
8.05
Guests appreciated the spaciousness but noted some issues with amenities like the bathroom.
Amenities
7.58
Missing some expected amenities like coffee in the room and limited facilities.
Value for Money
8.04
Some guests felt the price did not match the quality, especially regarding cleanliness.
Food and Beverage
7.59
Limited options mentioned; specific amenities like breakfast were lacking.
Overall Experience
8.56
Overall positive feedback despite some specific issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:56

Property Description

Comfortable Rooms with Free Wi-Fi
Renovated in February 2016, Shibuya Hotel En offers modern and comfortable rooms equipped with free Wi-Fi. Each room features a flat-screen TV, an electric kettle, and a seating area for your relaxation.

Convenient Amenities and Services
Enjoy the convenience of air-conditioned rooms and a trouser press for a neat appearance. Benefit from a 24-hour front desk offering complimentary luggage storage and laundry services to make your stay hassle-free.

Prime Location
Located just a 7-minute walk from Shibuya Station, Shibuya Hotel En is surrounded by shops and restaurants. Explore nearby attractions like the 109 Building, Shibuya Scramble Crossing, and Yoyogi Park within walking distance.

Book your stay at Shibuya Hotel En for a memorable and convenient experience in Tokyo!

Important information:

When booked for 15 guests or more, different policies and additional supplements may apply.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1741 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
F
Fiona • solo_traveller • ie
8
Great staff and handy location.
Pros:

The staff were very helpful, and couldn't fault their assistance.

The location was just the right distance from the main busy streets of Shibuya, but still very handy to reach the train station, shops etc.

Cons:

Location - outside the hotel was a bit loud at night/early morning. I was suffering from jet lag at the time, so maybe I was more conscious of it at the time.

2026-06-05 • via Nuitee
E
Emilia • solo_traveller • pl
5
Cons:

It's hot, dirty and loud outside

2026-06-03 • via Nuitee
E
Eleonora • couple • au
6
Pros:

Location

Cons:

Small room. Bar/restaurant never open.

2026-06-03 • via Nuitee
J
Jeremiah • couple • us
10
Absolutely perfection of our trip and we’ll definitely stay here again.
Pros:

How easy it was to downtown. We were perfectly placed in all the chaos of Shibuya but away enough to enjoy the peace and quiet. Walking distance to every train station and food imaginable

Cons:

We knew coming-in, rooms would be on the smaller end but we made the best of it and it was perfect.

2026-06-03 • via Nuitee
N
Nicolas • solo_traveller • ch
9
Pros:

La situation de l'hotel, le personnel était très gentil, tout était très propre.

2026-06-02 • via Nuitee
H
Helen • couple • za
7
2026-06-02 • via Nuitee
M
Marteen • couple • us
1
Horrible hotel do not stay here
Cons:

Small extremely dirty covered in mold and so smelly with rude staff. Horrible

2026-05-30 • via Nuitee
L
Lazarra • couple • us
10
Pros:

Great location and clean accommodations at a great value

2026-05-29 • via Nuitee
C
Camille • couple • fr
7
Pros:

Localisation parfaite

Cons:

Le bruit au sein de l’hôtel et en dehors

2026-05-29 • via Nuitee
S
Sahona • solo_traveller • us
10
2026-05-29 • via Nuitee
M
Maria • couple • au
10
Perfect hotel location with comfortable rooms and attentive staff
Pros:

The location of this hotel was exceptional. A close walk to the Shibuya scramble however its proximity to some of the best local izakayas was unmatched. The room size was large for Tokyos standards and the shower pressure was incredible. Staff were also very helpful.

Cons:

Nothing

2026-05-29 • via Nuitee
Şükri • couple • cy
8
2026-05-28 • via Nuitee
C
Celia • extended_group • ar
8
satifecho
Pros:

ubicacion, amabilidad del personal

Cons:

algunas instalaciones

2026-05-27 • via Nuitee
J
Jayanti • extended_group • in
9
2026-05-26 • via Nuitee
A
Angelina • extended_group • my
7
Overall enjoyable stay in a very convenient location
Pros:

Location was great. Very near the station and shops

Cons:

Bathroom should not have a glass door with shutters as the shutters don't give enough privacy. There were also insufficient hooks in the bathroom and room to hang towels or clothes

2026-05-26 • via Nuitee
S
Susan Isabel • couple • de
9
Pros:

Wir hatten ein kleines aber feiner Zimmer. Die Lage war sehr gut, um Tokio und Abends die Bars und Clubs in der Umgebung zu erkunden. Ich würde hier wieder übernachten.

Cons:

Die Toilette und Dusche im Zimmer waren komplett verglast. Man kann zwar Rollos runtermachen, aber das sollte man vielleicht wissen.

2026-05-26 • via Nuitee
K
Kılıç • extended_group • tr
3
2026-05-24 • via Nuitee
G
Giorgo • couple • gr
6
2026-05-22 • via Nuitee
G
Galindo • couple • us
10
I had a great stay and had great service.
Pros:

The hotel was fantastic! I really appreciate their help to get my phone back!

Cons:

N/a

2026-05-22 • via Nuitee
C
carina • couple • se
10
Pros:

Fantastiskt läge på en mysig liten gränd med två mysiga barer mitt emot. Nära till allt och tyst på natten. Supervänlig receptionspersonal.

Cons:

Allt toppen

2026-05-21 • via Nuitee