EN Hotel Shibuya

Hotels
8.2 (1613 reviews)
Shibuya-ku, Maruyama-cho 1-1 , Tokyo , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Non-smoking throughout
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness of rooms
Cons:
Cleanliness issues
Limited amenities
Noise from central location

Categories

Cleanliness
7.59
Multiple guests mentioned cleanliness issues, including dirty corners and bad smells.
Service
9.06
Many positive mentions of friendly and helpful staff across reviews.
Location
9.1
Guests consistently praised the location as excellent, close to shops and attractions.
Room Quality
8.05
Guests appreciated the spaciousness but noted some issues with amenities like the bathroom.
Amenities
7.58
Missing some expected amenities like coffee in the room and limited facilities.
Value for Money
8.04
Some guests felt the price did not match the quality, especially regarding cleanliness.
Food and Beverage
7.59
Limited options mentioned; specific amenities like breakfast were lacking.
Overall Experience
8.56
Overall positive feedback despite some specific issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:56

Property Description

Comfortable Rooms with Free Wi-Fi
Renovated in February 2016, Shibuya Hotel En offers modern and comfortable rooms equipped with free Wi-Fi. Each room features a flat-screen TV, an electric kettle, and a seating area for your relaxation.

Convenient Amenities and Services
Enjoy the convenience of air-conditioned rooms and a trouser press for a neat appearance. Benefit from a 24-hour front desk offering complimentary luggage storage and laundry services to make your stay hassle-free.

Prime Location
Located just a 7-minute walk from Shibuya Station, Shibuya Hotel En is surrounded by shops and restaurants. Explore nearby attractions like the 109 Building, Shibuya Scramble Crossing, and Yoyogi Park within walking distance.

Book your stay at Shibuya Hotel En for a memorable and convenient experience in Tokyo!

Important information:

When booked for 15 guests or more, different policies and additional supplements may apply.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1613 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
J
Jose Alberto • family_with_children • mx
9
2026-01-31 • via Nuitee
M
Melvin • extended_group • id
10
2026-01-31 • via Nuitee
P
Peter • couple • au
10
Pros:

Great location

Cons:

Nothing it was perfect

2026-01-31 • via Nuitee
M
Minor • couple • us
6
2026-01-30 • via Nuitee
A
Andrew • couple • it
4
2026-01-30 • via Nuitee
M
Michael • family_with_children • au
10
Pros:

Awesome service

Cons:

Great hotel

2026-01-30 • via Nuitee
N
Nakkitta • family_with_children • au
7
2026-01-27 • via Nuitee
H
Hayley • couple • au
7
Great location but small room.
Pros:

Great location, close to the train station and main area of Shibuya.

Cons:

Room was smaller than i imagined, even with knowing that rooms are small in Japan. With two of us sharing the room we really had barely any room to move around.

2026-01-26 • via Nuitee
J
Justin • extended_group • au
4
Positioning was great but the facilities were not cleaned properly, stunk like urine and staff didn’t attend to it after
Pros:

Positioning was great.

Cons:

The shower/toilet facility within the room has glass walls.
The toilet inside stunk like stale urine. I asked the staff downstairs straight away about the bad smell, they said they would attend to it while we were out grabbing dinner but nothing was done for the time we stayed. Only stayed one night before we moved on.

2026-01-25 • via Nuitee
D
Dennis • family_with_children • au
10
Great location and service
Pros:

Everything

Cons:

Nothing

2026-01-22 • via Nuitee
M
Michael • couple • au
8
2026-01-22 • via Nuitee
A
Anthony • family_with_children • au
10
2026-01-22 • via Nuitee
J
Jackson • extended_group • au
2
Disappointed
Pros:

Was close to everything and convenient

Cons:

No hot water in showers for 2/3 nights we were there. Had another couple have a used condom be found underneath their bed sheets

2026-01-21 • via Nuitee
G
Guat Shi • couple • gb
9
2026-01-20 • via Nuitee
N
Neel • couple • dk
8
Very nice hotel - would recommend to others though a bit Price
Pros:

Centralt located

2026-01-20 • via Nuitee
S
Steve • couple • us
3
Not ideal
Pros:

Staff was nice.

Cons:

The rooms were far too small. The bathroom was basically a glass box with curtains so anyone outside could peer in. The rooms were pretty dirty when we came in. There was dust collected in the corners of the room the toilet in spots had stains. The 1 out of the 2 elevators had a strong sewage smell. The view from our room was basically the face of another building and above the vents for a ramen restaurant. So when youd open the window youd get strong pork odors. The hotel also pins up against a club so in the halls you can hear loud club music all night.

2026-01-20 • via Nuitee
V
Vo • couple • fr
10
2026-01-19 • via Nuitee
O
Oliver • extended_group • de
8
Pros:

Zweckmäßig.

2026-01-19 • via Nuitee
K
Kyia • solo_traveller • au
9
Very enjoyable place to explore Tokyo
Pros:

Was close to everything and staff was very helpful

Cons:

That the window didn’t open

2026-01-19 • via Nuitee
Z
ZHIHENG • couple • jp
9
2026-01-19 • via Nuitee