M Hoteles Concepto

Hotels
8.5 (349 reviews)
Calle Guerrero,150 Colonia Centro , Morelia , mx

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
Noisy rooms
Small room sizes

Categories

Cleanliness
6.83
Issues with cleanliness were mentioned multiple times, including cockroaches.
Service
9.3
The staff was described as amazing and very helpful.
Location
9.34
Location is frequently praised for its proximity to main attractions.
Room Quality
7.79
Room quality varied, with some guests noting small sizes and maintenance issues.
Amenities
8.82
Amenities received positive feedback, including comfortable bedding and good facilities.
Value for Money
8.78
Overall value for money was considered fair for the services provided.
Food and Beverage
8.33
Food quality received mixed reviews, but breakfast was appreciated.
Overall Experience
8.8
The overall sentiment was positive despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Luxurious Accommodations
M Hoteles Concepto in Morelia offers air-conditioned rooms with modern amenities like a coffee machine and flat-screen TV. Some rooms even feature a kitchen and minibar for added convenience.

Convenient Location
Situated just steps away from Museo Casa Natal de Morelos and the city centre, this 4-star hotel provides easy access to popular attractions like Guadalupe Sanctuary and Morelia Convention Centre.

Exceptional Services
Enjoy top-notch services including concierge assistance, a fitness centre, and free WiFi throughout the property. With a 24-hour front desk and room service available, M Hoteles Concepto ensures a comfortable and hassle-free stay.

Book your stay at M Hoteles Concepto for a memorable experience in Morelia!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for MXN 80 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.5
Based on 349 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
Carlos David • solo_traveller • mx
10
2026-05-14 • via Nuitee
M
MartnBL • extended_group • mx
7
Bien puede mejorar
Pros:

La ubicacion esta muy centrica y los cuartos grandes

Cons:

Hacia mucho calor en la habitacion, no hay no ventilador no aire. La television no funcionaba por maña señal, en el cuarto no habia señal de telefono y el internet esta milisimo, funcionaba en ocaciones y muy lento!

2026-05-13 • via Nuitee
A
AnzitaCabrera • solo_traveller • mx
7
Bien!
Pros:

Todo muy cuidado y limpio

Cons:

Una de las recepcionistas muy cortante y grosera, no dieron toda la información y son ganas de ser amable La.que nos recibió muy atenta y nos apoyó en todo.

2026-05-07 • via Nuitee
A
Arzate • solo_traveller • mx
10
Excelente
Pros:

La ubicación

Cons:

Una silla estaba rota, pero la reporté y de inmediato la cambiaron

2026-05-05 • via Nuitee
C
Chavarría Muñoz • solo_traveller • mx
10
2026-05-04 • via Nuitee
R
RAMIREZ VALENTIN • solo_traveller • mx
10
Pros:

Super limpio y tranquilo

2026-04-28 • via Nuitee
R
Ricardo • couple • us
10
Es muy como porque está en el centro y puedes desplasarte a cualquier lugar sin nesecidad de utilizar carro.
Pros:

La guy

Cons:

No tiene estacionamiento propio

2026-04-25 • via Nuitee
E
Eduardo • solo_traveller • mx
9
2026-04-20 • via Nuitee
M
Manuel • solo_traveller • mx
10
2026-04-15 • via Nuitee
R
Renata • solo_traveller • mx
7
Pros:

The room

Cons:

The area, is very noisy

2026-04-13 • via Nuitee
P
Paty Cab Flores • solo_traveller • mx
10
2026-04-13 • via Nuitee
V
VICTOR-ROSAS • solo_traveller • es
9
2026-04-11 • via Nuitee
A
Anarosa Ibarra Ochoa • family_with_children • mx
9
Pros:

Ubicación perfecta, a tres cuadras de catedral
Habitación y baño cómodos
Con frigobar
Un colchón un poco chueco, y las sábanas sin sintéticas, entonces se les pegan los pelos en la lavadora y al hacer el aseo, lo hablé y trataron de mejorarlo; yo recomendaría sábanas de algodón
Para subir es una escalera de caracol de 30 escalones, tengo 65 años, lo bueno que me ayudaron con la maleta
El desayuno excelente en calidad y precio
Las personas de recepción super amables
Sí volvería

Cons:

Pueden poner sábanas de algodón

2026-04-09 • via Nuitee
P
Pavel • couple • mx
9
Pros:

El baño estaba muy limpio y el personal era amable

Cons:

Que los sestos de basura estaban con basura y que la cama rechimaba mucho

2026-04-09 • via Nuitee
C
Cajero • solo_traveller • mx
10
2026-04-09 • via Nuitee
F
Francisco • extended_group • gr
8
Lovely stay
Pros:

Beautiful hotel. Nice area. Helpful staff

Cons:

Nothing

2026-04-08 • via Nuitee
D
Donna • couple • ca
8
We felt very lucky to find this gem in downtown Morelia and wouldn't hesitate to go back!
Pros:

We really enjoyed our stay at this hotel! The staff were wonderful, the breakfast was amazing and the room very comfortable. It is walking distance to anything you might need, including a corner store close by. The room came with a coffee pot, coffee and sugar etc., PLUS bottles of water. AND a safe, which we appreciated as we had large sums of money to pay our doctor there. I forgot to mention the wonderful terrace with comfy lounding space and TV which which was always available and appreciated.

Cons:

The only downside was the shower which did not work well at all. We reported it to the desk person and I am confident they will take care of it. It was probably only that room but it was either REALLY hot or REALLY cold. No mixing at all which made it quite impossible to use. They wanted to fix it immediately but we said not to bother as we were leaving the next day. They are really on top of things~

2026-04-08 • via Nuitee
S
Sergio • extended_group • mx
8
Para una emergencia y con presupuesto corto.
Pros:

La ubicación y el desayuno.

Cons:

Limpieza del edredón y almohadas.

2026-04-06 • via Nuitee
L
Lilian • couple • mx
9
Pros:

Buen ubicado y limpio. Buena relación calidad - precio.

2026-04-04 • via Nuitee
T
Thomas • solo_traveller • at
8
2026-04-03 • via Nuitee