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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Chapel/shrine
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Public Bath
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Coffee Shop on site
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Japanese Garden Views
Spa and Wellness Retreat
Indulge in massages with scented oils and traditional hot-spring baths at YU The Spa. Relax in the glass-enclosed indoor pool or rejuvenate in the open-air heated hot tub.
Culinary Delights and Dining Experiences
Enjoy Italian dishes under Venetian chandeliers at Il Teatro, savor Japanese cuisine at Miyuki, and explore international flavors at the Bistro.
Experience the epitome of luxury and relaxation at Hotel Chinzanso Tokyo. Book now to immerse yourself in the beauty of the historic Japanese garden and enjoy top-notch amenities and services.
A deposit via PayPal for nonrefundable plan is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations may be canceled.
Spa & Pool access is available at an additional charge, unless included in room charge. Please note that children 3 years old and below cannot enter the spa facilities including the open-air heated tub, hot springs bath and pool. Children 12 years old and younger must be accompanied by an adult. Children 13 years and older may enter the fitness center.
We would like to announce that all the facilities in the pool area will be temporarily closed for regular maintenance.
The maintenance will be held on the following dates.
・From Monday, September 29, 2025 to Friday, October 3, 2025
・From Monday, March 2, 2025 to Friday, March 6, 2025
The fitness gym, bathing area with “Onsen” bath and locker rooms can be used during the above periods.
The swimming pool, dry sauna, Jet bath and steam sauna will be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Swimming pool: Closed from Mon, Sep 7, 2026 until Fri, Sep 11, 2026
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for ¥12,650 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
スタッフの細やかな気遣いがいやされる。
クラブフロアの食事が朝から夜迄同じ様なものばかりでうんざりする
Very comfortable hotel in a great location with spacious, comfortable rooms and a fantastic garden. The staff were all extremely friendly and helpful throughout and made us feel very welcome during our stay. The rooms were a great size, the beds were really comfortable and the bath, shower and toilet were perfect.
Would recommend as you get what you pay for which is an excellent stay.
It was ideal throughout
Beautiful Hotel. Professional and friendly staff.
Nothing.
TOUT. HOTEL MAGNIFIQUE ET SERVICE AU TOP
RIEN
施設
庭
大浴場
チェックイン時1時間近く待たされた
バイキング料理がイマイチ
The property with its gardens was stunningly beautiful
Hard to get bookings in restaurants .i had pay extra accommodation taxes once i checked out . But Bookings.com had told me i had fully paid all tax’s ? If this is correct then booking.com need to
Be up front with its customers when booking .
お得感がありました。
お部屋が広く
バスタブとシャワーが別になっていて
使いやすかったし
広いのでゆっくり過ごせました。
良かったです。
We absolutely loved this property. A true 5-star experience across the board, from the exceptional dining to the comfort and quality of the rooms. The views from our room were incredible, and the expansive garden quickly became our favorite place to unwind. The spa was a hidden gem and well worth visiting. The staff were outstanding throughout. Easily one of the best hotels I’ve stayed at anywhere in the world.
The staff
The garden
And everything
El jardin impresionante si bien lo habia visto por videos vivirlo es una experiencia unica.El hoteles hermoso la vista desde nuestra habitacion soñada...hermoso final de viaje
Incluso la ubicacion que parecia lejos fue buena ya que la caminata hasta el metro era un bello camino al lado del agua y bordeado por cerezos en flor
Staff is professional, friendly and very helpful. I highly recommend.
No complaints.
What a charm…. Kind of old school and lovely. Great atmosphere. If you enjoy old world vibe, this is the place to be. The value for money is also very good considering Tokyo….
That they don’t allow tattoos in the hot spring.
Albergo stupendo e giardino ancora più bello, esperienza da fare almeno una volta nella vita
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