SANTA CHIARA SUITE HOTEL & SPA - Lecce

Hotels
7.9 (1583 reviews)
Via degli Ammirati 24 , Lecce , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Helpful Staff
Cons:
Cleanliness Issues
Noisy Rooms
Maintenance Problems

Categories

Cleanliness
6.73
Some reviews noted poor cleanliness, including hair in the bathroom and poorly maintained facilities.
Service
8.7
Generally positive feedback about staff interaction, with specific mention of helpfulness.
Location
9.24
Many reviews highlighted the excellent location in the city center, contributing positively.
Room Quality
7.19
Some complaints about noise levels and outdated bathroom fixtures.
Amenities
7.22
Amenities were mentioned as lacking, including heating issues and a poorly maintained spa.
Value for Money
7.68
Some reviews stated that the pricing may not reflect the quality experienced.
Food and Beverage
8.23
Overall positive remarks on breakfast quality and variety.
Overall Experience
8.2
Mixed reviews, but many reviewers expressed satisfaction with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:45

Property Description

Luxurious Accommodations
The Suite Hotel Santa Chiara offers a range of elegantly furnished rooms, from Classic to Family Suites, ensuring a comfortable and stylish stay for all guests.

Breathtaking Views
Experience the charm of Lecce from the hotel's panoramic rooftop and Solarium, providing a stunning view of the historic city center that will create unforgettable memories.

Personalized Service
From garage services for your vehicles to a dedicated staff ready to cater to your every need, your stay at Suite Hotel Santa Chiara will be marked by exceptional service and attention to detail.

Experience the elegance and charm of Lecce at Suite Hotel Santa Chiara. Book now for a truly unforgettable stay.

Important information:

If arriving by car, please enter the following address into your GPS: Via Vito Fazzi 1.

Please note that the massage service is subject to availability. Please contact the property 1 or 2 days in advance to arrange this.

The hotel has a new Wellness and Spa area, with gym, heated indoor pool, whirlpool, Turkish bath, emotional shower, Finnish sauna, massage suite and relaxation area.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Adults stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1583 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
D
Douglas • couple • au
8
Pros:

Excellent breakfast - but crowded room
Great city location

2026-05-22 • via Nuitee
A
augusto • solo_traveller • pe
10
Pros:

La ubicacion y las instalaciones

2026-05-21 • via Nuitee
T
Töle • solo_traveller • tr
2
Pros:

Konumu iyiydi

Cons:

Otopark var olarak işaretlendiği bütün bu tesisi seçmiştik ancak Eskişehir'in dışında ücretli kapalı bir otoparka koymak zorunda kaldık o da rahat ediyorsun ki milletin Klozeti tükürük yukarı dokunmak bile istemiyorsunuz Yukarıdaki birisi fanı çektiğinde sizin odanızdan su akıyormuş şeklinde bir ses var odalarda bavulu açacak yer bile yok

2026-05-21 • via Nuitee
N
Nicolas • solo_traveller • gb
6
Unwhemling
Pros:

Location. The breakfast was ok too.

Cons:

Rooms are so tired. Even have to pay for mini bar bottled water. Shower gel in sachets. No shampoo, conditioner or moisturiser. Would not rate it more than 3 stars.

2026-05-21 • via Nuitee
U
Ursula • couple • ch
6
Séjour agréable et super bien situé .
Pros:

L’emplacement est super directement dans la cité .

Cons:

Parking un peu éloigné de l’hôtel . Le prix pour l’accès au Spa est payant pour les clients de l’hôtel et son prix est trop cher. Le personnel ne parle pas français . L’hôtel mériterait un bon rafraîchissement .

2026-05-20 • via Nuitee
M
man • couple • be
10
2026-05-18 • via Nuitee
D
Domenico • couple • it
7
2026-05-17 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-05-17 • via Nuitee
M
Maurizio • solo_traveller • it
5
Pros:

Posizione

Cons:

La camera era non proprio pulitissima. Sembrava non usata da molto

2026-05-15 • via Nuitee
G
guillermo • solo_traveller • ar
9
2026-05-15 • via Nuitee
T
T4657CRmaryl • Family
2
Avoid this hotel
Pros:

This struggles to be a 4 star hotel on many levels. It's central location is perhaps the only positive aspect of this hotel.
My sister and I were on a third floor room without a window, but a tiny skylight! NO FRESH AIR was possible- causing heat and humidity to gather in the room. This caused me to feel sick for three mornings in a row. Perhaps a health risk.
We were forced to leave the door opened for extended periods of time to get frsh air circulating into the room.
ALL front desk staff need training in Hospitality industry rather than playing with their mobile phones. No assistance was provided from any of this staff. A non existent welcome. The front desk staff had a disinterested attitude and displayed a lack of concern towards guests.
Finally, we were given a swipe card for the door that didn't work. When we reported this to reception, we were asked - Why do you want to visit Lecce?
SEEK AN ALTERNATIVE HOTEL IF STAYING IN LECCE.

2026-05-14 • via Tripadvisor
M
Martyn • extended_group • gb
8
Great location, lovely building. Could offer more and spa too expensive
Pros:

Location

Cons:

Spa was charged at 35 euros
Also, my female colleague had a male guest enter her room and subsequently called her to ask her out for dinner. The hotel didn’t take this seriously enough

2026-05-14 • via Nuitee
C
Cécile • couple • re
8
2026-05-13 • via Nuitee
G
Giulia • solo_traveller • it
10
2026-05-12 • via Nuitee
R
roberto • solo_traveller • it
2
Un professionista e un albergo impreparato
Pros:

La posizione

Cons:

La colazione e il comportamento del direttore sono stati senza rispetto del cliente

2026-05-09 • via Nuitee
P
Philippe • extended_group • fr
10
2026-05-09 • via Nuitee
D
Didier • couple • fr
10
Très bonne prestation , en centre historique ! Au top
Pros:

Situation géographique parfaite !

2026-05-08 • via Nuitee
S
Sylvie • solo_traveller • fr
10
2026-05-08 • via Nuitee
M
montalto • family_with_children • it
8
Pros:

La posizione centrale della struttura

Cons:

La distanza per raggiungere un garage pubblico per lasciare l'auto in sicurezza ed il prezzo da pagare per la durata del soggiorno

2026-05-08 • via Nuitee
G
Giovanni • couple • it
8
Bella
Pros:

La colazione scarsa e di bassa qualità

Cons:

La colazione

2026-05-07 • via Nuitee