SANTA CHIARA SUITE HOTEL & SPA - Lecce

Hotels
7.9 (1644 reviews)
Via degli Ammirati 24 , Lecce , it

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Helpful Staff
Cons:
Cleanliness Issues
Noisy Rooms
Maintenance Problems

Categories

Cleanliness
6.73
Some reviews noted poor cleanliness, including hair in the bathroom and poorly maintained facilities.
Service
8.7
Generally positive feedback about staff interaction, with specific mention of helpfulness.
Location
9.24
Many reviews highlighted the excellent location in the city center, contributing positively.
Room Quality
7.19
Some complaints about noise levels and outdated bathroom fixtures.
Amenities
7.22
Amenities were mentioned as lacking, including heating issues and a poorly maintained spa.
Value for Money
7.68
Some reviews stated that the pricing may not reflect the quality experienced.
Food and Beverage
8.23
Overall positive remarks on breakfast quality and variety.
Overall Experience
8.2
Mixed reviews, but many reviewers expressed satisfaction with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:45

Property Description

Luxurious Accommodations
The Suite Hotel Santa Chiara offers a range of elegantly furnished rooms, from Classic to Family Suites, ensuring a comfortable and stylish stay for all guests.

Breathtaking Views
Experience the charm of Lecce from the hotel's panoramic rooftop and Solarium, providing a stunning view of the historic city center that will create unforgettable memories.

Personalized Service
From garage services for your vehicles to a dedicated staff ready to cater to your every need, your stay at Suite Hotel Santa Chiara will be marked by exceptional service and attention to detail.

Experience the elegance and charm of Lecce at Suite Hotel Santa Chiara. Book now for a truly unforgettable stay.

Important information:

If arriving by car, please enter the following address into your GPS: Via Vito Fazzi 1.

Please note that the massage service is subject to availability. Please contact the property 1 or 2 days in advance to arrange this.

The hotel has a new Wellness and Spa area, with gym, heated indoor pool, whirlpool, Turkish bath, emotional shower, Finnish sauna, massage suite and relaxation area.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Adults stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1644 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
M
Marco couple it
5
2026-06-27 via Nuitee
L
Lowy solo_traveller be
7
Sympathique
Pros:

Emplacement, architecture

Cons:

Salle de bain sans pression eau , spa fermé, piscine non chauffée, pas de massage possible et petit déjeuner type hôtel bas de gamme

2026-06-27 via Nuitee
M
Monica solo_traveller ie
8
Comfort and style in centre of Lecce
Pros:

Very central, comfortable and stylish hotel.

Cons:

Shower was broken.

2026-06-26 via Nuitee
S
Steve family_with_children us
10
2026-06-25 via Nuitee
A
Alexander solo_traveller at
5
Der Glanz ist verblasst und 4 Sterne hat es nicht mehr!
Pros:

Das Bett war sehr gut mit fester Matratze. Das Klimagerät hat gut funktioniert.
Der Rezeptionist bei unserer Ankunft in der Nacht war sehr freundlich und hilfsbereit.

Cons:

4 Sterne verdient das Haus nicht!
Shampoo und Duschgel gibt es nur in diesen Billig-Sachets wie in 1-Stern-Hotels. An der Zimmerdecke gibt es feuchte (schimmelige?) Stellen. Eine Tür der Duschbox war ausgehängt und wurde trotz Reklamation nicht repariert. Am letzten Tag habe ich das selbst gemacht. War nicht so einfach!
Es gab kein Bügeleisen im gesamten Hotel mit dem Hinweis auf "Sicherheitsgründe". Ein Bügelservice um die Hochzeitskleidung aufzubügeln wurde nicht angeboten. Keine Lösung unseres Problems.

2026-06-25 via Nuitee
E
emiliano couple it
7
2026-06-22 via Nuitee
M
Marco solo_traveller it
7
Pros:

Posizione, charme

Cons:

A/C rumorosa

2026-06-22 via Nuitee
F
Francesco couple it
7
Pros:

Location and lovely building

Cons:

Staff at reception could smile more :)

2026-06-22 via Nuitee
S
Scorrano solo_traveller it
8
Posizione fantastica!
Pros:

Posizione, anche se complicata da raggiungere con la macchina perché in ZTL

Cons:

Struttura un po' datata

2026-06-21 via Nuitee
N
nathalie solo_traveller fr
10
Pros:

Très bien situé
Très bon accueil.
Toit terrasse pour le petit déjeuner parfait.

Cons:

Tout était bien

2026-06-20 via Nuitee
F
Frans couple nl
4
Lecce en locatie prachtig, hotel veel te duur voor wat je krijgt
Pros:

Locatie perfect

Cons:

Op de kamer nauwelijks ruimte voor de koffers
Wifi op de kamer werkte niet en er werd niks aan gedaan

2026-06-20 via Nuitee
C
carlos couple ar
10
Buenisimo
Pros:

Desayuno barbaro ubicacion privilegiada

Cons:

Nada

2026-06-19 via Nuitee
D
David solo_traveller gb
8
2026-06-19 via Nuitee
P
peace solo_traveller gb
7
Pros:

Location

Cons:

Air con didn't work very well so room very hot. The room was dismal (be aware some rooms only have a skylight). Towels threadbare (hole in one of them). Ceiling covered with marks. Mini bar wasn't stocked to the list. Breakfast area noisy & crowded, food understocked. Room was a Classic double but felt like a budget room.

2026-06-19 via Nuitee
M
marlenne family_with_children gt
9
2026-06-19 via Nuitee
M
Mark solo_traveller ie
10
Pros:

Staff were great. The room was fantastic. Great breakfast with a stunning view over the city. Superb location close to sights and bars/ restaurants.

Cons:

Having to leave! Apart from that, absolutely nothing.

2026-06-19 via Nuitee
E
Egbert couple nl
9
Uitstekend hotel op een toplocatie waar de gastvriendelijkheid gewoon top is, wat een hulpvaardige receptie 👍
Pros:

Ligging is top, mooie kamers en de service is top.

Cons:

Geen opmerkingen

2026-06-19 via Nuitee
R
Regina couple br
7
average
Pros:

The hotel is indeed in a very good location, but to reach it by car was a challenge.
Breakfast was average, although the lady behind the counter was extraordinary... Praise for her. She would go above and beyond to accommodate everyone's request.

Cons:

Did the property meet your expectations? This is a tricky question, because the facilities were good, but the staff seemed bored to answer any questions from guests. They would't give you any attention... For instance.... They did not have any restaurant recommendations, and when they did recommend... they did not know if they would be open, if booking was necessary, or what time they closed.

2026-06-18 via Nuitee
E
Elena solo_traveller us
9
2026-06-17 via Nuitee
S
Sandra couple br
9
Um lugar o qual recomendo ficar em LECCE.
Pros:

Tudo estava perfeito, o café da manhã estava excelente e a localização ótima.

2026-06-16 via Nuitee