Hilton Garden Inn Tacoma Downtown

Hotels
Hilton Garden Inn
8.2 (595 reviews)
2102 S C Street , Tacoma , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
No free breakfast
Hidden charges
Noise issues

Categories

Cleanliness
8.05
Multiple comments indicated rooms and facilities were clean, but some guests noted cleanliness issues in certain areas.
Service
8.75
Most reviews praised the staff's friendliness and patience.
Location
8.55
Guests appreciated the hotel's proximity to attractions, particularly the Tacoma Dome.
Room Quality
8.05
The rooms were generally described as comfortable, but some issues with noise and comfort of beds were mentioned.
Amenities
8.05
Amenities such as the food/snack shop were positively noted, though some missed complimentary breakfast.
Value for Money
7.85
There were complaints about hidden parking fees and the cost of breakfast.
Food and Beverage
8.05
Breakfast received mixed feedback regarding value for the price, but some enjoyed the variety.
Overall Experience
8.25
Overall, experiences varied; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:37

Property Description

Indulge in Comfort and Convenience

Convenient Location: Located just 150 feet from University of Washington – Tacoma, Holiday Inn Express & Suites Tacoma Downtown offers easy access to Tacoma Dome and Point Defiance Zoo & Aquarium.

Modern Amenities: Enjoy free Wi-Fi, flat-screen satellite TV, and free toiletries in each contemporary room. Stay productive with a work desk and make use of the fitness center and business center during your stay.

Exceptional Services: Take advantage of same day dry cleaning services and explore nearby attractions like University of Washington, all within reach from the hotel.

Book your stay at Holiday Inn Express & Suites Tacoma Downtown for a seamless blend of relaxation and functionality.

Important information:

the property is going through a total renovation is estimated to be completed by December 31, 2024. The fitness center, business center, and laundry are not available as we are currently renovating those areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Location

Guest Reviews

8.2
Based on 595 reviews
Cleanliness: 8.05
Service: 8.75
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 7.85
Food and Beverage: 8.05
Overall Experience: 8.25
A
Aylin couple ca
5
2026-08-15 via Nuitee
S
Slate couple fi
7
Overall good experience
Pros:

Nice room and wonderful lobby service.

Cons:

Breakfast was weak and way over priced with less than good wait staff.

2026-08-09 via Nuitee
J
Joni solo_traveller us
9
Pros:

We were pleasantly surprised to have a view of Mt. Rainier when the skies cleared. Easy walking distance to museums and restaurants. Close drive to Ruston Way parks and zoo. Nice safe parking garage with additional fee. Good sized room and happy to find one with a mini-fridge and microwave.

Cons:

The elevator was slow.

2026-08-08 via Nuitee
E
Eddy couple se
8
Bra läge dyr frukost
Pros:

Bra med garage att parkera bilen i.

Cons:

Dyr frukost för det lilla man beställde

2026-08-03 via Nuitee
D
David solo_traveller us
8
Will stay here again
Pros:

Clean comfortable room, safe paid parking, convenient location to local restaurants, breweries.

Cons:

Not good for walking, clothes and luggage storage is limited.

2026-07-24 via Nuitee
S
Susan solo_traveller us
9
Pros:

I wish I could remember the name of the woman working at the front desk. She was absolutely amazing. It was around 11:00 p.m., and she had so many people to take care of, yet she handled everything with a smile. She went above and beyond for every single guest and made everyone feel welcome.

She truly deserves to be recognized for the outstanding job she did, and I’m sure this is the level of service she provides every day.

It was so nice too to have a variety of snacks to buy.

The beds were also incredibly comfortable! 🙂

2026-07-22 via Nuitee
R
Rhonda couple us
8
Pros:

They provided a reduced "medical rate" when we needed to extend our stay. This can only be done when booking directly with them. We truly appreciated this. The employees were friendly and welcoming. Secure, gated on-site parking.

Cons:

Parking was $18 per day. No hot tub or pool at this hotel. No breakfast included.

2026-07-20 via Nuitee
K
Karen solo_traveller us
10
Pros:

A great experience from beginning to end! Friendly and attentive staff members are definitely number 1!!! The accommodations were comfortable and welcoming and this Hilton's location was conveniently close to the weekend activities! Thank you!

Cons:

Everything was great!

2026-07-20 via Nuitee
V
Victoria Ellwood couple us
7
2026-07-16 via Nuitee
J
JAMES couple us
10
2026-07-16 via Nuitee
J
Joshua family_with_children us
5
Pros:

Decent place

Cons:

No breakfast included. When I booked it I thought breakfast was included. Then found out breakfast was $20 a person. Also parking was not included that was an additional $20 as well. Lots of little charges on top of the overpriced room.

2026-07-15 via Nuitee
O
Oksana couple de
10
Pros:

Good

2026-07-11 via Nuitee
L
Ladina family_with_children ch
9
2026-07-10 via Nuitee
I
Ingrid solo_traveller at
8
gutes hotel etwas abseits vom zentrum
2026-07-07 via Nuitee
J
Jen extended_group us
7
Convenient and clean, quiet neighborhood
Pros:

Large rooms, well laid out

2026-07-05 via Nuitee
I
Ildiko couple hu
9
Great stay before heading to our 10days roadtrip
Pros:

Very clean, great location, brand new gym and laundry. Very nice rooms.

Cons:

nothing

2026-06-27 via Nuitee
L
Lily couple us
9
Excellent but pricey.
Pros:

Nicely located with secure parking. Beds were very comfortable. Helpful grab bar in tub. Spacious room.

Cons:

The Hilton pet fees are excessive. For one night, no extras, our total bill exceeded $400. The hotel is nice, but not THAT great.

2026-06-25 via Nuitee
M
Miranda couple us
8
Pros:

Location and staff

Cons:

Room rates

2026-06-19 via Nuitee
D
Dave solo_traveller us
8
I would come back to this place. Convenient and comfortable.
Pros:

The room was very comfortable for a good price. I had a king size bed and there was a mini fridge and microwave in the room as well. Basic, but in a good way: everything you need.

Cons:

It is not in the busiest part ot Tacoma and the surrounding area can feel a bit empty at night. (Though there are a couple restaurants right in the vicinity.)

2026-06-16 via Nuitee
R
Rama solo_traveller ae
8
2026-06-15 via Nuitee