Hilton Garden Inn Tacoma Downtown

Hotels
•
Hilton Garden Inn
8.2 (555 reviews)
2102 S C Street , Tacoma , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
No free breakfast
Hidden charges
Noise issues

Categories

Cleanliness
8.05
Multiple comments indicated rooms and facilities were clean, but some guests noted cleanliness issues in certain areas.
Service
8.75
Most reviews praised the staff's friendliness and patience.
Location
8.55
Guests appreciated the hotel's proximity to attractions, particularly the Tacoma Dome.
Room Quality
8.05
The rooms were generally described as comfortable, but some issues with noise and comfort of beds were mentioned.
Amenities
8.05
Amenities such as the food/snack shop were positively noted, though some missed complimentary breakfast.
Value for Money
7.85
There were complaints about hidden parking fees and the cost of breakfast.
Food and Beverage
8.05
Breakfast received mixed feedback regarding value for the price, but some enjoyed the variety.
Overall Experience
8.25
Overall, experiences varied; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:37

Property Description

Indulge in Comfort and Convenience

Convenient Location: Located just 150 feet from University of Washington – Tacoma, Holiday Inn Express & Suites Tacoma Downtown offers easy access to Tacoma Dome and Point Defiance Zoo & Aquarium.

Modern Amenities: Enjoy free Wi-Fi, flat-screen satellite TV, and free toiletries in each contemporary room. Stay productive with a work desk and make use of the fitness center and business center during your stay.

Exceptional Services: Take advantage of same day dry cleaning services and explore nearby attractions like University of Washington, all within reach from the hotel.

Book your stay at Holiday Inn Express & Suites Tacoma Downtown for a seamless blend of relaxation and functionality.

Important information:

the property is going through a total renovation is estimated to be completed by December 31, 2024. The fitness center, business center, and laundry are not available as we are currently renovating those areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 555 reviews
Cleanliness: 8.05
Service: 8.75
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 7.85
Food and Beverage: 8.05
Overall Experience: 8.25
D
Diane • couple • us
3
Wish there was a different hotel at a reasonable price close to St Joseph's hospital.
Pros:

Location for my need

Cons:

Mixed messages regarding handicapped parking, bottles of water in room, filthy carpet, incomplete "tidying up" between days

2026-04-02 • via Nuitee
M
MILLIEN • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-04-01 • via Nuitee
P
Palpalatok • couple • us
8
2026-03-30 • via Nuitee
B
Brandy • family_with_children • us
10
Great customer service! Will stay again!
Pros:

Loved the location and the rooms and amenities.

2026-03-24 • via Nuitee
K
Kylie • couple • us
9
Good hotel
Pros:

Clean and nice room also walking distance to the dome

Cons:

Nothing to dislike

2026-03-23 • via Nuitee
J
Jonathan • solo_traveller • us
7
2026-03-22 • via Nuitee
K
Kristina • couple • us
8
2026-03-21 • via Nuitee
T
Timothy • couple • us
7
I would stay there again.
Pros:

Comfortable room. Coffee in the lobby. The staff was all friendly including restaurant and bar.

Cons:

One of the elevators were out of service the whole 4 night stay. The newly remodeled gym was dirty. Homeless came in to lobby, should have had security person there. The breakfast was okay but could have had more variety like cereal and oatmeal. O safe in the room.

2026-03-18 • via Nuitee
F
Fawn • family_with_children • us
10
2026-03-02 • via Nuitee
J
John • family_with_children • us
8
2026-01-24 • via Nuitee
O
Oliver • couple • us
4
2026-01-20 • via Nuitee
Y
Yarlene • couple • us
7
2026-01-19 • via Nuitee
J
Joemar • couple • us
8
2026-01-19 • via Nuitee
E
Esmi • couple • us
8
Pros:

Excellent

Cons:

I like to staying

2026-01-19 • via Nuitee
D
diana • couple • us
10
2026-01-19 • via Nuitee
N
Nicholas • couple • us
8
2026-01-19 • via Nuitee
M
Matthew • extended_group • us
10
Pros:

The staff was very patient with our group. We booked 5 rooms and to a person everyone enjoyed their stay.

Cons:

No pool but we didn’t miss it.

2026-01-19 • via Nuitee
H
Holaday • couple • us
8
2026-01-11 • via Nuitee
S
Surya • extended_group • us
8
2026-01-08 • via Nuitee
S
Sandra • couple • us
10
Pros:

The room was clean, quiet, and comfortable. Breakfast is no longer complimentary, but it was good and reasonably priced.

2026-01-02 • via Nuitee