Jubilee Hotel

Hotels
7.4 (332 reviews)
Jubilee Plaza, Jalan Kampong Kianggeh Road , Bandar Seri Begawan , bn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.43
Several mentions of outdated and worn furniture, issues with cleanliness noted, though linens were said to be clean.
Service
8.4
Staff were described as very attentive, helpful, and friendly; shuttle service was highlighted as a positive.
Location
8.94
Location frequently praised for being central and convenient to main sites and airport.
Room Quality
5.89
Rooms noted to be small, basic, and worn with various maintenance issues reported.
Amenities
6.92
Basic amenities available but issues with internet and outdated facilities noted.
Value for Money
7.88
Good value for price, though low ratings on conditions suggest potential for better quality.
Food and Beverage
7.43
Daily breakfast voucher well-received; however, some described it as lacking.
Overall Experience
7.3
Overall a decent stay, with some highlighted positives but also clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:03

Property Description

Convenient Location in Bandar Seri Begawan City Centre
Jubilee Hotel, situated in the heart of Bandar Seri Begawan City Centre, offers comfortable air-conditioned rooms with complimentary WiFi. The hotel's free airport shuttle service ensures a hassle-free arrival and departure experience for guests.

Comfortable Rooms with Essential Amenities
The simply furnished rooms at Jubilee Hotel are equipped with individually-controlled air conditioning, a fridge, and a TV with Astro channels. The en suite bathrooms feature a bathtub and hot/cold shower, providing a relaxing retreat after a day of exploring the nearby attractions.

Relaxing Facilities and Dining Options
Guests can indulge in beauty treatments at the health centre or grab essentials from the minimart. The on-site restaurant and coffee house offer a variety of international dishes, as well as coffee and snacks for a quick pick-me-up.

Experience convenience and comfort at Jubilee Hotel - book your stay now for a memorable visit to Bandar Seri Begawan!

Important information:

Please note that the property offers complimentary two-way airport transfers. Guests are required to provide flight number, flight time and guest names at least 7 days in advance using the Special Requests box available.

Please note that all Special Requests are subject to availability and confirmation by the property.

Please note that this is strictly a nonsmoking hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 35 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 332 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 5.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.3
M
Maron solo_traveller is
5
Good location, incredibly dirty and uncaring staff.
Pros:

Location is good.

Cons:

Hotel is clearly outdated and needs some desperate maintenance work. The room looked as if it had been empty for a year. The bed was dirty and dusty, hairs on the bathroom floor, toilet was leaking, and generally just dirt and dust everywhere. Staff didn't even acknowledge you when walking through the door.

2026-05-23 via Nuitee
A
Anthony solo_traveller nz
10
Great location and friendly helpful staff
Pros:

This is a very central location to most tourist attractions in BSB and super easy to find. The hotel is clean, comfortable and has daily room service. We were welcomed warmly by the friendly receptionist who kindly helped us orientate to BSB and get the most out of our time here. Our room was spacious with a huge window and view. Very pleased with everything here. We highly recommend this hotel as an affordable, hospitable, comfortable option.

Cons:

All good 👍😊

2026-05-23 via Nuitee
L
Lea solo_traveller si
7
2026-05-20 via Nuitee
J
Jurizaime solo_traveller bn
10
Pros:

Love the design of the room located.

Cons:

Nothing.

2026-05-17 via Nuitee
R
Ricardo family_with_children pt
8
2026-05-17 via Nuitee
D
Dk.Rasidah solo_traveller bn
7
2026-05-16 via Nuitee
I
Isla solo_traveller fi
8
Spacious room, good value for money
Pros:

Spacious room, quiet, kind staff. Good value for money-

Cons:

A bit of a walk from the center and restaurants.

2026-05-15 via Nuitee
M
Maxime couple fr
10
Excellent accueil. Bon rapport qualité/prix
Pros:

Accueil très gentil et souriant.
Bon emplacement dans le centre et navette gratuite entre l’aéroport et l’hôtel. La chambre était confortable, très calme, il y a une bouilloire, des bouteilles d’eau, du café/the. Salle de bain grande et assez propre dans l’ensemble, la chambre est faite tous les jours. Un très bon rapport qualité/prix. Petit déjeuner dans le café à la réception de l’hôtel. Supérette à la porte d’à côté. N’hésitez pas à réserver.

2026-05-13 via Nuitee
S
Shannon Marie couple gb
10
2026-05-12 via Nuitee
A
Alice solo_traveller gb
8
Pros:

The staff were really friendly and the room was nice and big. A bit dated, but comfortable and perfect for what I needed

2026-05-11 via Nuitee
J
Justyna couple pl
10
2026-05-11 via Nuitee
L
Ludovic solo_traveller br
10
Pros:

Gentillesse personnel
Big rooms

2026-05-10 via Nuitee
K
Kambiz family_with_children az
7
2026-05-08 via Nuitee
K
Kambiz family_with_children az
7
2026-05-08 via Nuitee
K
Kambiz family_with_children az
7
2026-05-08 via Nuitee
J
Jörg couple de
8
Pros:

For the purpose sufficient

2026-05-07 via Nuitee
P
Paulo solo_traveller pt
8
Boa opção por um preço razoável
Pros:

O quarto tinha o essencial para uma estadia confortável. Além do básico, tinha frigorifico, uma mesa e uma cadeira, Todos os dias era limpo e forneciam duas garrafas de água. A localização do hotel é boa, próximo de algumas das atrações turísticas e de um centro comercial onde há restaurantes e um supermercado.

Cons:

Nada de relevante a destacar pela negativa.

2026-05-06 via Nuitee
A
Azan solo_traveller ca
5
Kind of expensive for what you get. Great staff though.
Pros:

The location is great and the service of the employees there is FANTASTIC. The people who work there are increidbly polite and friendly and helpful.

Cons:

The bathroom and bedroom had an odour of mold. The rooms weren't that clean. The bed was not comfortable. It had these wheels under them that made the bed slide every time you moved on the bed.

2026-05-05 via Nuitee
C
Cecilia solo_traveller jp
8
Decent stay
Pros:

Sofi, the receptionist, was amazing and accommodating. The location was also great and the breakfast is with vouchers at the kopitiam at the ground floor.

Cons:

The place is rather old, so adjust expectations.

There's only two plugs in my room that I could see, only near the bed and behind the ref, none for the study table and they didn't have an extension for guests to use.

Bed is surprisingly short (I'm 168cm tall, and when lying down sometimes my foot exceeds the bed).

2026-05-04 via Nuitee
S
Stewart solo_traveller gb
7
2026-05-04 via Nuitee