Jubilee Hotel

Hotels
7.4 (311 reviews)
Jubilee Plaza, Jalan Kampong Kianggeh Road , Bandar Seri Begawan , bn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.43
Several mentions of outdated and worn furniture, issues with cleanliness noted, though linens were said to be clean.
Service
8.4
Staff were described as very attentive, helpful, and friendly; shuttle service was highlighted as a positive.
Location
8.94
Location frequently praised for being central and convenient to main sites and airport.
Room Quality
5.89
Rooms noted to be small, basic, and worn with various maintenance issues reported.
Amenities
6.92
Basic amenities available but issues with internet and outdated facilities noted.
Value for Money
7.88
Good value for price, though low ratings on conditions suggest potential for better quality.
Food and Beverage
7.43
Daily breakfast voucher well-received; however, some described it as lacking.
Overall Experience
7.3
Overall a decent stay, with some highlighted positives but also clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:03

Property Description

Convenient Location in Bandar Seri Begawan City Centre
Jubilee Hotel, situated in the heart of Bandar Seri Begawan City Centre, offers comfortable air-conditioned rooms with complimentary WiFi. The hotel's free airport shuttle service ensures a hassle-free arrival and departure experience for guests.

Comfortable Rooms with Essential Amenities
The simply furnished rooms at Jubilee Hotel are equipped with individually-controlled air conditioning, a fridge, and a TV with Astro channels. The en suite bathrooms feature a bathtub and hot/cold shower, providing a relaxing retreat after a day of exploring the nearby attractions.

Relaxing Facilities and Dining Options
Guests can indulge in beauty treatments at the health centre or grab essentials from the minimart. The on-site restaurant and coffee house offer a variety of international dishes, as well as coffee and snacks for a quick pick-me-up.

Experience convenience and comfort at Jubilee Hotel - book your stay now for a memorable visit to Bandar Seri Begawan!

Important information:

Please note that the property offers complimentary two-way airport transfers. Guests are required to provide flight number, flight time and guest names at least 7 days in advance using the Special Requests box available.

Please note that all Special Requests are subject to availability and confirmation by the property.

Please note that this is strictly a nonsmoking hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 35 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 311 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 5.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.3
V
Vladimir • solo_traveller • ru
9
Скромный отель с трансфером
Pros:

Очень хороший отель с прекрасным расположением. До центра города пешком примерно 15 минут, все основные достопримечательности рядом. Это очень важно ввиду того, что в Брунее сложно с общественным транспортом. Отель немного уставший и ему требуется ремонт, однако для непродолжительного отдыха он вполне подходит. В номере есть фен, питьевая вода, чайник и чай/кофе. Огромный плюс – доброжелательность персонала и бесплатный трансфер из/до аэропорта.

Cons:

Завтраки необходимо сделать более разнообразными и составить меню на английском языке, потому как местный язык большинство туристов совершенно не знает. Уборку в номерах следует производить более тщательно, так как ковровое покрытие активно впитывает пыль.

2026-04-25 • via Nuitee
M
Martin Antonio • extended_group • es
9
Pros:

Transfer gratuito y personal amable

Cons:

Un poco viejo pero muy bien calidad precio

2026-04-24 • via Nuitee
J
JaneYao2018 • family_with_children • cn
9
安静，便捷
Pros:

位置很好，距离市中心5分钟路程，距离市区中巴站2分钟路程，又不在闹市，住宿非常安静。
房间对着后面的市场，也很安静。房间隔音效果好，住宿不收任何定金，早上走只要把卡放盒子里就行。
房间和洗手间分开，这个很喜欢。
洗手间有浴缸，但不适合泡澡，洗洗就行了。
这个价格在当地，算便宜的。
基本满足我对酒店的要求，安静，便捷，性价比高。

Cons:

这个酒店应该有挺长历史了，基本都是老设施，老装修。当年应该很不错，现在比较陈旧了。
因为酒店自身老旧，卫生看上去也一般。

2026-04-18 • via Nuitee
U
UliLausB • family_with_children • de
7
Good for a few nights
Pros:

The location is central, the staff very friendly and helpful. There is a big fridge in the room and a/c. The bed was very comfy. I wish I knew that they also offered a free shuttle to the bus station at Gadong night market. On the bus I met 2 people who used it, whereas I waited a long time to get a Dart and almost missed the bus.

Cons:

The furniture is very old. Mold in some places in the bathroom, even though it was not smelly. Street noise at night and in the morning, so bring earplugs. Still, I would probably stay again because the overall experience was good.

2026-04-16 • via Nuitee
V
Vina • solo_traveller • tw
10
Pros:

這次入住的體驗真的很滿意！飯店的地理位置非常便利，不論是交通還是周邊機能都很方便，對旅客來說非常加分。特別喜歡他們提供的機場接送服務，讓整趟旅程從一開始就輕鬆又安心，完全不用煩惱交通問題。

整體來說是一間讓人會想再回訪的飯店，也很推薦給正在規劃旅行的人！

Cons:

浴室蓮蓬頭出水量有點小，不過問題不大

2026-04-15 • via Nuitee
S
Sara • solo_traveller • fi
8
2026-04-15 • via Nuitee
özlem şule • couple • tr
7
Pros:

Konum ve çalışanlar

Cons:

Kahvaltı çok zayıf, çok fazla trafik gürültüsü geliyordu,uyumakta zorlandık,otel eski ve bakımsızdı

2026-04-13 • via Nuitee
M
Manfred • solo_traveller • de
9
Pleasant
Pros:

Location, helpful staff, functional.

Cons:

None

2026-04-12 • via Nuitee
P
Piotr • solo_traveller • pl
7
2026-04-11 • via Nuitee
O
orestis • family_with_children • de
1
Pros:

Only the location

Cons:

Unhygienic, not cleaned for years. The floor was full of hair and stains, rusty bathroom with used toilet paper. Unfortunately the worst accommodation I have stayed

2026-04-08 • via Nuitee
S
Susanne • couple • de
3
Cons:

Sehr schmutzig

2026-04-08 • via Nuitee
I
István • family_with_children • hu
10
2026-03-24 • via Nuitee
S
So • solo_traveller • jp
8
2026-03-24 • via Nuitee
S
SABRINA • family_with_children • gb
7
Pros:

Location, upgrade room when my air-conditioning was not working in my first room.
One of the receptionist was excellent, above the standards.
Towels and linen were clean.

Cons:

Room very updated. Room with dirty carpet and a strange smell.
The breakfast has to be ordered at the café or reception (max 3 dollars) and then somebody was going to bring it in my room because it has to be eaten there due to the Ramadan. 2 out of 3 times was cold and the last day for 2 toasts I have to wait an hour.
One time I asked the reception for more coffee and she said I can't have more because the daily allowance has already been left when the room was cleaned ( 2 coffee sachets) for a double room.
Hair dryer has to be borrowed from reception.

2026-03-21 • via Nuitee
M
Matilde • family_with_children • pt
8
2026-03-21 • via Nuitee
W
Will On Tour • solo_traveller • ca
9
Great Brunei hotel!
Pros:

Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!

Cons:

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

2026-03-16 • via Nuitee
F
federico • family_with_children • it
10
Pros:

Tutto. Specialmente il personale della reception gentile e disponibile.

2026-03-16 • via Nuitee
R
Remigiusz • family_with_children • pl
9
Pros:

Obiekt lepsze czasy ma zdecydowanie za sobą, ale komfort jest w porządku, pokój to cały apartament z sypialnią i salonem, odbierają też z lotniska. Jak na ten kraj spokojna opcja, warto brać.

Cons:

Poważnie, przydał by się remont.

2026-03-15 • via Nuitee
Y
yaozhi • family_with_children • cn
10
选择这里住宿是不错的感觉
Pros:

这家酒店位置十分优越，就在斯里巴加湾城中心，非常的方便。这家酒店服务非常好。住宿的环境优越，房间打扫的很干净。
酒店安排了机场的接送服务，非常的好，只要你按照时间要求，把具体的航班时间发送给酒店，酒店就会安排接机服务和送机服务，特别的温馨。

Cons:

没有不满意的。

2026-03-12 • via Nuitee
O
Omer Safdar • family_with_children • gb
7
Pros:

Good location, free shuttle to airport, friendly staff, big room with comfortable beds and nice amenities (kettle, fridge)

Cons:

Like other reviews suggest - the hotel is definitely is in need of a renovation so everything is just slightly deteriorated but not to a major extent and everything is still functional.

2026-03-11 • via Nuitee