Jubilee Hotel

Hotels
7.4 (283 reviews)
Jubilee Plaza, Jalan Kampong Kianggeh Road , Bandar Seri Begawan , bn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.43
Several mentions of outdated and worn furniture, issues with cleanliness noted, though linens were said to be clean.
Service
8.4
Staff were described as very attentive, helpful, and friendly; shuttle service was highlighted as a positive.
Location
8.94
Location frequently praised for being central and convenient to main sites and airport.
Room Quality
5.89
Rooms noted to be small, basic, and worn with various maintenance issues reported.
Amenities
6.92
Basic amenities available but issues with internet and outdated facilities noted.
Value for Money
7.88
Good value for price, though low ratings on conditions suggest potential for better quality.
Food and Beverage
7.43
Daily breakfast voucher well-received; however, some described it as lacking.
Overall Experience
7.3
Overall a decent stay, with some highlighted positives but also clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:03

Property Description

Convenient Location in Bandar Seri Begawan City Centre
Jubilee Hotel, situated in the heart of Bandar Seri Begawan City Centre, offers comfortable air-conditioned rooms with complimentary WiFi. The hotel's free airport shuttle service ensures a hassle-free arrival and departure experience for guests.

Comfortable Rooms with Essential Amenities
The simply furnished rooms at Jubilee Hotel are equipped with individually-controlled air conditioning, a fridge, and a TV with Astro channels. The en suite bathrooms feature a bathtub and hot/cold shower, providing a relaxing retreat after a day of exploring the nearby attractions.

Relaxing Facilities and Dining Options
Guests can indulge in beauty treatments at the health centre or grab essentials from the minimart. The on-site restaurant and coffee house offer a variety of international dishes, as well as coffee and snacks for a quick pick-me-up.

Experience convenience and comfort at Jubilee Hotel - book your stay now for a memorable visit to Bandar Seri Begawan!

Important information:

Please note that the property offers complimentary two-way airport transfers. Guests are required to provide flight number, flight time and guest names at least 7 days in advance using the Special Requests box available.

Please note that all Special Requests are subject to availability and confirmation by the property.

Please note that this is strictly a nonsmoking hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 35 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 283 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 5.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.3
T
Tran Trung couple it
10
A wonderful stay!
Pros:

Posh hotel with nice people. They also have complimentary airport shuttle as well. The rooms are spacious and have a bath tub, fridge, strong Wifi. Everything is very comfortable here. You can also have a la carte breakfast downstairs too. There is also plenty of parking slots and you don’t need to reserve your car. Overall a wonderful experience, thank you very much!

Cons:

Nothing

2026-02-14 via Nuitee
T
Tran Trung couple it
10
Wonderful stay in Brunei!
Pros:

Posh hotel with nice people. They also have complimentary airport shuttle as well. The rooms are spacious and have a bath tub, fridge, strong Wifi. Everything is very comfortable here. You can also have a la carte breakfast downstairs too. There is also plenty of parking slots and you don’t need to reserve your car. Overall a wonderful experience, thank you very much!

Cons:

Nothing

2026-02-13 via Nuitee
E
Edwin family_with_children de
6
2026-01-27 via Nuitee
A
Aksan Jaya Putra family_with_children id
7
Pros:

Nice breakfast and free shuttle bus. Driver of shuttle bus very friendly, they show us around city (mosque and istana)

2026-01-21 via Nuitee
K
Kinga solo_traveller pl
10
2026-01-21 via Nuitee
H
Hamsiah extended_group my
4
2026-01-20 via Nuitee
D
DAIKI extended_group jp
8
コスパ良し!
Pros:

スタッフが親切で、部屋も広く立地も良い。そして安いのでコストパフォーマンスは良かった

Cons:

施設が古くて洗面所が汚かった

2026-01-19 via Nuitee
S
Sylvie solo_traveller th
6
Cons:

Hôtel vieux , pas de maintenance .

2026-01-19 via Nuitee
S
Sandra couple cz
7
Good experience
Pros:

The staff was friendly and keen to help. At night it sounds like you are somewhere in the countryside, not in the city. Comfortable bed.

Cons:

There was mould at the ceiling in the bathroom.

2026-01-18 via Nuitee
K
KENJI family_with_children jp
8
2026-01-14 via Nuitee
D
Dmitrii couple ru
6
Пойдет
Pros:

Все в пешей доступности: набережная и центральные объекты. В соседнем здании хорошая кофейня

К персоналу вопросов никаких: чудесные и отзывчивые. Помогут, подскажут, такси вызовут

Cons:

1. Пора бы освежить ремонт
2. Получше прибрать и оттереть стены, хорошенько проветрить комнаты
3. Стеклопакетов нет, поэтому было слышно о чем говорят в проезжающих мимо машинах (номер 311)
4. Вайфай не долавливал. После 23:00 совсем беда

2026-01-11 via Nuitee
D
DynazBN family_with_children bn
8
Pros:

Room so big for my family

Cons:

All good

2026-01-04 via Nuitee
R
Ronald couple ca
7
Simple hotel that was great value for the money.
Pros:

The location was within easy walking distance of most main sites in the downtown. The price was exceptionally low and staff were very attentive. The staff were diligent in keeping the room very tidy. We used the hotel free shuttle service from the airport and back to it. A daily breakfast voucher was provided at a restaurant next door and we enjoyed the place so much we used it for most of our meals and they were all excellent (and at a very low cost).

Cons:

The room itself was small and a fairly basic setup. The furniture was well worn but clean and functional. WIFI was weak but sufficient for basic internet usage (except streaming).

2026-01-01 via Nuitee
R
Russell Cristian solo_traveller ph
10
2025-12-30 via Nuitee
M
Michał couple pl
8
Jak na tą cenę jest bardzo ok
Pros:

Lokalizacja okej, pokój wygodny i czysto, w budynku sklep

Cons:

Kiepsko działający internet, hotel lata świetności ma już za sobą, a to śniadanie które jest w cenie jest dość słabe.

2025-12-29 via Nuitee
N
Nagaraja family_with_children in
10
Comfy not needing to worry about getting stuck in traffic while trying to reach airport
Pros:

Excellent hotel inside Aiprot just above arrival and departure area so you dont have to worry about cab getting stuck in traffic while reaching airport (especially Jakarta traffic). And also extremely safe being inside airport plus a ton of food choices and also lots of convienience stores around, So everything you need plus the added tension free location to catch a flight.

2025-12-29 via Nuitee
S
Shirley Erddy family_with_children bn
6
Bagi diskaun jika lebih satu balik tempah
Pros:

Lokasi menarik
Pilihan bilik sesuai jika lebih dari 2 orang tetamu

Cons:

Kekurangan bahan yang tersedia dalam tawaran

2025-12-28 via Nuitee
A
Anurag solo_traveller sg
7
Only good for budget conscious travellers for max 1-2 nights
Pros:

Central Location, helpful staff , complementary airport pickup

Cons:

Property needs renovation, not talking about revamping the whole building , but toilet seats have really bad marks , all the faucets are leaking and rusty, shower head is too short and water flow is abysmmal. The carpet is too dirty and have really bad spots. It does not really cost that much money to change all these things. Seems like no one has invested a dime in a long time in doing basic upgrades

2025-12-27 via Nuitee
A
Alex family_with_children nl
7
Pros:

The staff is helpful and shuttle service from and to the airport is a great value.

Cons:

The room felt old and had stained cigarettes smell, the bed was creaking every time I moved

2025-12-26 via Nuitee
N
Noah solo_traveller nz
7
2025-12-20 via Nuitee