Hotel Loreto

Hotels
8.8 (178 reviews)
Loreto 170 , Santiago , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Car hire
Solarium
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly service
Cleanliness in common areas
Cons:
Small bathrooms
Extra charges for breakfast
Limited parking options

Categories

Cleanliness
8.38
Some comments about cleanliness were surfaced, indicating it could improve.
Service
9.35
Overall service was highly praised with excellent comments about front desk staff.
Location
9.39
The location received positive comments, being convenient and well-situated.
Room Quality
8.84
The rooms were mentioned as comfortable, although some noted issues with bathroom size.
Amenities
8.87
Amenities were noted positively, such as kitchen availability, though breakfast had extra charges.
Value for Money
8.83
Good value was indicated, but some concerns about charges for breakfast affected perception.
Food and Beverage
7.88
Limited breakfast options and mixed sentiments about food offerings.
Overall Experience
8.85
Despite some small issues, a positive overall experience was conveyed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:42

Property Description

Eco-Friendly Property with Private Rooms: Hotel Loreto in the Bellavista neighbourhood offers eco-friendly private rooms with free WiFi, heating, flat-screen cable TV, and personal safe.

Convenient Amenities: Guests can enjoy a barbecue area, 24-hour front desk, car and bicycle rentals, tour desk for day trips, wake-up call services, laundry services, and a business centre.

Prime Location: Situated just 300 metres from the Bellas Artes Museum and 500 metres from the metro station, Hotel Loreto is a short drive from Marino Benitez Airport. Experience comfort and convenience at Hotel Loreto.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 178 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
E
Elizabeth • couple • cl
10
Pros:

Ubicación y personal amable

2026-01-17 • via Nuitee
J
jacob • family_with_children • aw
8
Sfeervol hotel op een goede locatie.
Pros:

Erg fijn hotelletje op een heel goede locatie

Cons:

Weinig, misschien was de badkamer wat krap

2025-12-28 • via Nuitee
K
Kerstin • couple • de
9
Voll 🆗
Pros:

Alles da was man für einen Zwischenstopp braucht ,sauber und gute Lage

Cons:

Kein Frühstücksangebot , jedoch gibt es genügend Cafés in der Gegend

2025-12-25 • via Nuitee
E
Eric • solo_traveller • us
10
2025-12-24 • via Nuitee
M
Miguel • family_with_children • nz
8
Pros:

We are from New Zealand and México..both live full time in New Zealand.
Hotel has an excellent location.
Comfortable bed!!!
Day front service guy was excellent.
.
Thank you Hotel Loreto
Kia ora and Gracias

Cons:

We inconvenienced the night staff man by coming back very late two nights in a row...he was not happy with us at all.
Bathroom was a bit small.
In saying all that we will stay there again for sure. Sorry night staff. They lock the door at night and your door key does not unlock main door to hotel

2025-12-22 • via Nuitee
A
Alfredo • family_with_children • cl
9
Pros:

Sin comentarios

Cons:

Sin comentarios

2025-12-19 • via Nuitee
M
MarioAlexandreCostaSP • extended_group • br
8
Muito bom custo benefício, funcionários atendem muito bem.
Pros:

O atendimento foi muito bom. A cozinha do hotel é boa e liberada para uso. A cama é grande e confortável.

Cons:

A localização é um pouco complicada, pricipalmente para sair a noite, mas durante o dia é tranquilo. O banheiro tem um box apertado, e não é sempre que a ducha teve água quente.

2025-11-28 • via Nuitee
C
Carol • family_with_children • cl
1
Cons:

EN PRIMER LUGAR NO TENIA ESTACIONAMIENTO, SUCIO EL LUGAR .

2025-10-19 • via Nuitee
E
Eduardo • solo_traveller • cr
8
2025-10-15 • via Nuitee
F
Francisco • family_with_children • cl
10
2025-10-12 • via Nuitee
N
Nelson • solo_traveller • cl
8
2025-09-16 • via Nuitee
M
Mark • couple • au
9
Staff were very helpful and accomodating
2025-09-13 • via Nuitee
F
Fernanda • family_with_children • br
10
Confortável
Pros:

A limpeza, o atendimento e o conforto dos quartos.

Cons:

Café da manhã era PAGO (isso não estava na descrição). E a localização também era um pouco ruim.

2025-07-23 • via Nuitee
S
Samila Barreto • family_with_children • br
10
Pros:

Fácil acesso e próximos a restaurantes, principalmente coreanos

2025-07-17 • via Nuitee
D
Daniel Fernando • extended_group • hn
10
2025-07-15 • via Nuitee
B
Bowman • young couple • us
1
The stay was horrible and the night staff was very horrible and accused my partner of being Escort
Pros:

Location and the cats

Cons:

The Staff was horrible, and rude. They kept the front doors locked during the day most times.

2025-04-30 • via Nuitee
H
Helena • solo traveller • au
6
Definitely felt more like a hostel than a hotel. Would only recommend for short stays!
Pros:

Simple modest and tidy. The staff were always friendly and spoke decent English.

Cons:

The whole place had a strange smell. And there were often paper towels left in the bathroom after cleaning. Tidy, but furnishings old and dated. Good for a short stay. But definitely not worth the price. The tour desk, was a table with brochures!

2025-03-07 • via Nuitee
R
Rachel
8
Good stay with iffy wifi.
Pros:

The location was great and I was extremely thankful that they have an elevator. The one thing that I didn’t love was the WiFi. It was super spotty in my room and would drop and make you re-verify your access frequently.

2025-03-01 • via Nuitee
P
Pam • family with young children • us
9
Hotel Loreta - YES Stay Here
Pros:

Staff were all very kind & helpful.

Room was huge! Hotel has big sitting areas too.

Walking to restraunts around the corner & 1/2 hour walk to sightseeing was great.

Cons:

N/A

2025-02-21 • via Nuitee
L
Louise • young couple • ca
8
Very good
2025-01-21 • via Nuitee