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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Kid meals
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Pub crawls
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Happy hour
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Cooking class
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Apartments with City Views
Experience the epitome of luxury at The Residence of The Ritz Carlton Jakarta with modern apartments offering stunning city skyline views. Enjoy spacious accommodations with floor-to-ceiling windows, flat-screen TVs, and walk-in wardrobes.
5-Star Amenities for Ultimate Comfort
Indulge in 5-star amenities including an outdoor pool, spa, fitness center, hot tub, and sauna facilities. Whether you're looking to relax or stay active, this hotel has everything to cater to your needs.
Gourmet Dining and Convenient Services
Savor delectable dishes at PA.SO.LA Restaurant & Lounge, featuring local ingredients and international cuisines. With free parking, car hire services, and tour assistance, your stay at The Ritz Carlton Jakarta promises convenience and luxury.
Book now for an unforgettable experience at The Residence of The Ritz Carlton Jakarta!
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
The room is huge and clean
Kitchen needs an upgrade and the sitting area, other then that, the view was super!
老舊
Excellent Hotel in busy but nice area for shopping, very nice and helpful staff and beautiful rooms
Excellent location with large rooms that can accommodate families! Loved the 3 bedroom apartment that had a separate helper’s room. Breakfast was great with a semi buffet approach, staff were helpful especially the concierge team who were very helpful with coordinating deliveries for us. The rooms were comfortable with great beds and pillows. The only downside was the age of the rooms and the lack of usb charging ports, definitely something for management to consider installing.
Great location and great hotel
Very good
Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended
My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities.
The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive.
This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota.
I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room.
Location is very good
Big, clean and nice room apartment. Really good service!
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Very good
Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected.
After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Alles was geweldig geregeld! Medewerkers waren ontzettend vriendelijke medewerkers, speciale dank aan dhr Fajri.
The room was big and clean. location ideal for meetings and restaurants just next to the mall
만족합니다!!
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night)
Bed and pillows are bad (really bad) hurt my back and neck (my wife's too)
Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs
Staffs are great
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
The apartment was comfortable and with a good setup.
The water dispenser was making too much noise and we had to disconnect it from the plug.
The bathrooms were not totally clean, and we found hairs from the previous resident.
The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied.
The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay.
The button for the floor in one elevator was not working.
The mattress of the bed was of average to low quality.
Breakfast was ok, but nothing to talk about.
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