Master Gramado Hotel - No Centro de Gramado com Espaço Kids Incrível

Hotels
•
Master Hotels
8.4 (2765 reviews)
Rua Carlos Lengler Filho, 103 , Gramado , BR
+55 800 000 2766

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent location
Cons:
Cleanliness issues
Poor Wi-Fi

Categories

Cleanliness
7.86
Several reviews mention issues with cleanliness, notably stained blankets and a moldy bathroom.
Service
8.33
While some guests noted poor reception service, overall, staff was generally described as polite and helpful.
Location
9.37
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.32
Rooms were generally clean, but some complaints about noise and condition were noted.
Amenities
7.85
Amenities received mixed reviews, with some mentioning good kid's space while others pointed out the need for maintenance.
Value for Money
8.31
Perceived as decent, though some guests found the restaurant overpriced.
Food and Beverage
8.36
Breakfast was often praised, but some variety concerns were raised.
Overall Experience
8.83
Despite some negative aspects mentioned, many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:53

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs, minibars, and private bathrooms at Master Gramado Hotel. Some rooms even offer stunning views of Vale do Quilombo.

Relaxation and Recreation
Unwind by the outdoor pool overlooking the picturesque valley or stay active at the well-equipped fitness centre. Free WiFi in public areas keeps you connected throughout your stay.

Culinary Delights
Start your day with a delicious breakfast buffet featuring fresh fruits and regional specialties. Savor a variety of dishes and drinks at the hotel’s restaurant and bar.

Experience comfort and convenience at Master Gramado Hotel - your ideal retreat in Gramado. Book now for an unforgettable stay!

Important information:

Please note that the property allows one pet until 10 kg per unit and an extra charge of BRL 60+ 10% of room rate per night applies. Please contact property for further information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8.4
Based on 2765 reviews
Cleanliness: 7.86
Service: 8.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.83
J
JÉFERSON • solo_traveller • br
10
Pros:

Quase tudo.

Cons:

De pagar separadamente o estacionamento.

2026-09-19 • via Nuitee
E
Edna • couple • br
10
Ótimo atendimento , funcionários educados
Pros:

Quarto e banheiro espaçoso, ducha boa, café da manhã maravilhoso

Cons:

Gostei

2026-09-19 • via Nuitee
G
Graciela Maffei • solo_traveller • br
9
Cons:

Quarto precisa de melhorias

2026-09-15 • via Nuitee
S
Sandro Ribeiro • couple • br
6
Ok para o evento que era no hotel
Pros:

Ducha boa

Cons:

Manutenção precária

2026-09-15 • via Nuitee
L
Lorena • family_with_children • br
9
Excelente!
Pros:

O hotel tem excelente custo-benefício, com excelente localização, bom café da manhã, espaço kids muito bom!

2026-09-14 • via Nuitee
M
Mariana • solo_traveller • br
6
Pros:

Localização

Cons:

Precisa de uma renovação, especialmente nos banheiros

2026-09-14 • via Nuitee
E
Edson Reus • family_with_children • br
7
Desafiador
Pros:

Hotel amplo com áreas enormes, espaço kids fantástico

Cons:

Falta de manutenção (elevador estragado a dias, falta de cobertor, wife ruim) limpeza precária com sujeira acumulada; funcionários mau treinados

2026-09-14 • via Nuitee
L
Luiz • family_with_children • br
8
Pros:

NORMAL

Cons:

NÃO LIMPARAM O QUARTO, CHEGUEI A NOITE COM A FAMILIA APÓS UM EXCELENTE DIA DE PASSEIO E DEPARAMOS COM O QUARTO DA MESMA FORMA QUE DEIXAMOS. FUI NA RECEPÇÃO AVISAR E PEDIR TOALHAS LIMPAS E A PESSOA APENAS ME DEU AS TOALHAS E IGNOROU O FATO DE NÃO LIMPAREM O QUARTO.

2026-09-14 • via Nuitee
T
Tatiane • family_with_children • br
10
Pros:

Muito bom

2026-09-13 • via Nuitee
F
FELIPE • solo_traveller • br
1
pessimo, cheiro de mofo
Cons:

hotel em pessimas condiçoes, quarto com cheiro de mofo e com mofo no teto, horrivel!

2026-09-13 • via Nuitee
M
marcelo • solo_traveller • br
1
horrível
Pros:

nada

Cons:

quarto todo mofado, horrível, carpet todo manchado, muito ruim mesmo

2026-09-13 • via Nuitee
P
Polyane • family_with_children • br
10
2026-09-12 • via Nuitee
C
costa • solo_traveller • br
10
Pros:

Todo o espaço é maravilhoso, camas confortáveis. O que mais me encantou foi a área de brinquedos.

Cons:

Pagar o estacionamento, eu tinha entendido que não seria cobrado.

2026-09-12 • via Nuitee
A
Aline • family_with_children • br
9
2026-09-11 • via Nuitee
P
Paulo • couple • br
10
Feriadão perfeito no sábado Esteio Expointer, domingo e segunda Gramado.
Pros:

Café da manhã excelente, excelente localização deixei o carro na garagem fica perto do centro.

Cons:

Nada a reclamar Gramado cidade maravilhosa, estadia perfeita.

2026-09-11 • via Nuitee
A
Abreu • family_with_children • br
8
Localização, atendimento, café e infra-estrutura ótima, apenas alguns detalhes para ficar melhor.
Pros:

Café e localização ótimos.

Cons:

Penso que podem providenciar a troca do carpete do corredor dos quartos, para quem sofre com rinite é um complicador.

2026-09-10 • via Nuitee
B
Beatriz Helena • couple • br
10
2026-09-10 • via Nuitee
M
Marineli • couple • br
10
2026-09-10 • via Nuitee
O
Otto • solo_traveller • br
10
2026-09-10 • via Nuitee
K
Katiuska • couple • br
10
Ótima estadia, voltarei novamente 😊
Pros:

Ótimas condições de limpeza e conforto do quarto, funcionários muito atentos, refeições bem elaboradas lugares amplos bem iluminados localização ótima tudo perto

Cons:

Não tenho reclamações

2026-09-09 • via Nuitee