Hotel Continental

Things seemed dated and worn out but serviceable. Very polite staff.

Its good...

Hotel location are great but at night can be very noisy because got like open karaoke bar nearby. Facilities was okay. Nothing great about this hotel

Good customer service

Not good area

The Hotel running out of water at night until 12am, we cannot take a shower, pee & etc. When I complained, the staff said it is because the Hotel Fully Occupied thats why running out of water. If we want to pee/poops we need to come at lobby! Lower level have water (we stay at 9th floor) It make me really disappointed. After the water came it is very dirty (yellowish). The TV at my room broken cannot lower the volume (Maintenance came and change the TV)
You also can hear noisy from the other room (family with little kids) because in the wardrobe have a door for piping & etc and it connected to side room, so can hear very loud.

The room look very old style and outside carpets looks dirty and creepy. Not worth for what i’ve paid 550RM for one night.

What i love in only the place near to restaurants and can walk to Padang Kota

keluasan bilik agak terhad dan towel terlalu nipis. please upgred.

Good hotel

GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .

Ok for the price. Could use some plumbing upgrades.

SINKI TERSUMBAT

This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY.

I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast.

Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy!

You are better off going elsewhere.

Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property.

The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was.

The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross.

It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying.

The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.

Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.

In town near beach

not so good

Friendly staff upon c/in.In room old tv and old apparatus.Not very convinient for hot and cold water mixture in bathroom (shower).Room quite small for 2 guest.Basement car park without security personnel.Food was quite nice for b'fast.

Below average hotel. Breakfast is bad. Room condition is like a hostel.

We book the hotel in the very last minute, still the check-in process is fast and smooth. we have a comfortable stay. TV channel is also up-to-date.

The air-cond need to improve