Best Western Plus Lord Forrest Hotel

Hotels
7.4 (3157 reviews)
20 Symmons Street , Bunbury , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Old facilities
Air conditioning problems
Service inconsistencies

Categories

Cleanliness
7.2
Mixed sentiments; while some mentioned clean rooms, others highlighted issues like outdated facilities.
Service
7.9
Generally friendly staff, but some reviews highlighted poor service experiences.
Location
8.7
Consistently praised for its excellent location.
Room Quality
7.2
Rooms described as old and needing upgrades; air conditioning issues.
Amenities
6.7
Amenities like air conditioning and heating were inconsistent and problematic.
Value for Money
6.7
Pricing issues raised in reviews regarding service and amenities.
Food and Beverage
7.6
Breakfast and food quality noted as good, but some pricing issues were pointed out.
Overall Experience
7.2
Reviews show mixed experiences with more emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Luxurious Amenities
Hotel Lord Forrest offers a range of luxurious amenities including a heated indoor pool, fitness centre, and an on-site restaurant and bar. Guests can unwind and stay active without leaving the property.

Elegant Accommodation
Each room and suite at the hotel is tastefully furnished and equipped with modern conveniences such as a flat-screen TV, minibar, and tea/coffee making facilities. Some accommodations even boast spa baths or stunning ocean views.

Prime Location
Conveniently situated in the heart of the CBD, Hotel Lord Forrest is within walking distance to key attractions like the Dolphin Discovery Centre and Koombana Beach. With easy access to entertainment venues, dining options, and shopping areas, guests can experience the best of Bunbury right at their doorstep.

Experience luxury and convenience at Hotel Lord Forrest. Book your stay now for an unforgettable getaway.

Important information:

Please note that this property requires a valid photo ID (passport or drivers license) and credit card upon arrival, as a $100 credit card pre-authorization is required upon check in to cover any incidental charges. This pre-authorizations is released upon check out but can take up to 10 working days for funds to clear in your account.

Alternatively a cash or debit card bond of $300 can be arranged, which will be refunded upon check out after a damage inspection of the room. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that if using an Australian credit card, a pin number is required.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 3157 reviews
Cleanliness: 7.2
Service: 7.9
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 6.7
Food and Beverage: 7.6
Overall Experience: 7.2
C
christine • solo_traveller • au
8
2026-08-26 • via Nuitee
M
Mark Dominy • extended_group • au
7
2026-08-25 • via Nuitee
J
Jasmine • solo_traveller • au
8
Pros:

Short stay

Cons:

Na

2026-08-25 • via Nuitee
P
PeterRH-T • extended_group • au
8
Pros:

The location is very good. Close to some great restaurants (try Mojo's Bunbury) and the Bunbury Region Entertainment Centre.
The undercover parking was very convenient.

Cons:

For the premium hotel in Bunbury, we were disappointed that there is no EV charger for guest. We had to drive elsewhere to charge our car.

2026-08-24 • via Nuitee
J
Jodie • solo_traveller • au
8
Comfortable
Pros:

Great location - dare I say perfect location as you have the beach a short walk down the street, multiple lookout towers nearby and the entertainment centre around the corner. I liked the view from my room on the 4th floor. Nice hotel, comfortable temperature, good shower.

Cons:

I didn't like that shaggy polyester cushions were placed against the pillows. They probably don't get washed between guests... gross! Can only imagine how much dust and crap are in them if they've been on the floor and what they've contaminated the pillows with.
I also didn't like that the room had a plastic kettle. It's 2026 and the harms of heated plastics releasing VOCs and microplastics has been known for around 2 decades. It's lucky I brought my own.

2026-08-24 • via Nuitee
D
Desrae • extended_group • au
7
Perfect location
Pros:

Clean ,staff 👍, quick check in

Cons:

Heating didn’t work, was cold

2026-08-24 • via Nuitee
T
Tim • solo_traveller • au
5
it was just ok
Pros:

it was ok

Cons:

felt out dated

2026-08-23 • via Nuitee
K
Kye • solo_traveller • au
8
Staff were great and room clean and tidy.
Pros:

The location

Cons:

Parking

2026-08-23 • via Nuitee
C
Corrie Koeijers • solo_traveller • au
5
Pros:

Handy location
Staff accommodating and friendly.

Cons:

Bathroom needed deep clean, breakfast selection basic and it appeared that powdered egg was used to make the scrambled eggs.
Coffee from an airpot thermos was weak and bland. Average offerings otherwise. The breakfast was not worth the $35.00 set price.
Design of the building makes it very noisy in the public areas and dining room over the weekend.
We chose to eat breakfast and dinner out on the weekend. Stayed there friday - sunday.

2026-08-22 • via Nuitee
R
Richard • solo_traveller • au
8
2026-08-20 • via Nuitee
M
Mark • family_with_children • au
7
Practical and good location
Pros:

Convenient and friendly

Cons:

The wind noise being sucked under the room door.

2026-08-19 • via Nuitee
H
Hendrik • couple • au
9
Pros:

Centre of the city so it was a good location. The evening meal the breakfast next morning were very good. The staff were friendly and professional and made us welcome.

2026-08-17 • via Nuitee
R
Rachael • family_with_children • au
3
Three nights was too long.
Cons:

They didn’t have our booking on arrival so we got put in a very small room even though we had pain in full earlier in the week. We got moved the next day but our room leaked during the storm and there were gaps in the door frame where the wind whistled through and was very very loud. When informed the staff they said it was just rain water so not to worry about the water on the carpet.

2026-08-17 • via Nuitee
M
marc • solo_traveller • au
10
Great place to stay
Pros:

Brilliant as always

Cons:

Very short staffed

2026-08-17 • via Nuitee
G
Gail • solo_traveller • au
7
2026-08-17 • via Nuitee
A
Andrea • solo_traveller • au
7
Pros:

Proximity. Facilities.

Cons:

N/A

2026-08-17 • via Nuitee
T
Tanya • couple • au
1
2026-08-16 • via Nuitee
B
Bianca • solo_traveller • au
10
Best night in ages
Pros:

From check in to check out we were looked after like absolute Queens for my girls 11th birthday

Cons:

That we couldn't stay longer.

2026-08-16 • via Nuitee
M
Marie-Louise • solo_traveller • au
5
Central but on the lower end of star rating
Pros:

The location so you could leave your car and walk around the town.

Cons:

The lack of hot water - the $4 cost for a small jug of non UHT milk, the lack of cleaning - yes the bed was made and bins emptied but the bench wasn’t wiped down and the dishes weren’t washed. Strange things such as - 2 glasses / cups but only enough cutlery for one.
Streaming services on tv were held up by slow and inadequate buffering - tv remote worked intermittently.

2026-08-15 • via Nuitee
G
Giuseppe • couple • au
7
Good location and clean refurbished room.
Pros:

Location. Clean room

Cons:

Noisy air con

2026-08-13 • via Nuitee