Best Western Plus Lord Forrest Hotel

Hotels
7.4 (3157 reviews)
20 Symmons Street , Bunbury , AU
+61 8 9726 5777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Old facilities
Air conditioning problems
Service inconsistencies

Categories

Cleanliness
7.2
Mixed sentiments; while some mentioned clean rooms, others highlighted issues like outdated facilities.
Service
7.9
Generally friendly staff, but some reviews highlighted poor service experiences.
Location
8.7
Consistently praised for its excellent location.
Room Quality
7.2
Rooms described as old and needing upgrades; air conditioning issues.
Amenities
6.7
Amenities like air conditioning and heating were inconsistent and problematic.
Value for Money
6.7
Pricing issues raised in reviews regarding service and amenities.
Food and Beverage
7.6
Breakfast and food quality noted as good, but some pricing issues were pointed out.
Overall Experience
7.2
Reviews show mixed experiences with more emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Luxurious Amenities
Hotel Lord Forrest offers a range of luxurious amenities including a heated indoor pool, fitness centre, and an on-site restaurant and bar. Guests can unwind and stay active without leaving the property.

Elegant Accommodation
Each room and suite at the hotel is tastefully furnished and equipped with modern conveniences such as a flat-screen TV, minibar, and tea/coffee making facilities. Some accommodations even boast spa baths or stunning ocean views.

Prime Location
Conveniently situated in the heart of the CBD, Hotel Lord Forrest is within walking distance to key attractions like the Dolphin Discovery Centre and Koombana Beach. With easy access to entertainment venues, dining options, and shopping areas, guests can experience the best of Bunbury right at their doorstep.

Experience luxury and convenience at Hotel Lord Forrest. Book your stay now for an unforgettable getaway.

Important information:

Please note that this property requires a valid photo ID (passport or drivers license) and credit card upon arrival, as a $100 credit card pre-authorization is required upon check in to cover any incidental charges. This pre-authorizations is released upon check out but can take up to 10 working days for funds to clear in your account.

Alternatively a cash or debit card bond of $300 can be arranged, which will be refunded upon check out after a damage inspection of the room. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that if using an Australian credit card, a pin number is required.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 3157 reviews
Cleanliness: 7.2
Service: 7.9
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 6.7
Food and Beverage: 7.6
Overall Experience: 7.2
D
Dante • couple • au
8
memorable and very comfortable.
Pros:

beds, vibe, comfort.

Cons:

the A/C didnt work properly everything was very hot.

2026-09-12 • via Nuitee
L
Lixia • family_with_children • au
9
2026-09-12 • via Nuitee
C
Cheryl • solo_traveller • au
3
Pros:

Size of room,

Cons:

Window and sliding door whistle in the wind all night.
Pillows are rubbery

2026-09-12 • via Nuitee
J
Jacqueline • solo_traveller • au
7
Pros:

Very central to public transport. 2 min walk from train station, supermarket, numerous restaurants, museum and art galleries.

Cons:

Nothing it was as described in brochure no complaints from people in our party.

2026-09-11 • via Nuitee
R
Roslyn • couple • au
9
Very good
Pros:

Customer service very attentive staff

2026-09-11 • via Nuitee
B
Bell • solo_traveller • au
8
2026-09-11 • via Nuitee
B
Bradley • solo_traveller • au
7
2026-09-10 • via Nuitee
L
Leeanne • couple • au
6
Extremely loud... school holidays
2026-09-08 • via Nuitee
M
Milton • solo_traveller • au
8
A comfortable bed and friendly, professional staff, combined to provide a relaxing stay
Pros:

* Very comfortable bed
* Restaurant service excellent. Food good
* Despite some gremlins in the new computer system, all staff interactions were extremely positive

Cons:

* A microwave in the room would have been good
* Would request a better balcony aspect in the future

2026-09-07 • via Nuitee
A
Alwyna • solo_traveller • au
10
2026-09-05 • via Nuitee
J
Julie • solo_traveller • au
8
Pros:

Nice clean rooms, felt safe.

Cons:

The lighting in the room wasn’t the best

2026-09-04 • via Nuitee
A
Ashley • couple • au
7
2026-09-02 • via Nuitee
R
Russell • solo_traveller • au
8
Cons:

The Restaurant had poor service and the food was not good.

2026-09-02 • via Nuitee
P
Pumphrey • couple • au
8
Very good
Pros:

Room was good, met all our needs

Cons:

No comment

2026-09-01 • via Nuitee
J
Jake • solo_traveller • au
7
2026-08-31 • via Nuitee
J
Jodie • solo_traveller • au
10
Pros:

Friendly staff

Cons:

The view of the roof below

2026-08-30 • via Nuitee
C
Chris • couple • au
7
2026-08-30 • via Nuitee
C
christine • solo_traveller • au
8
2026-08-26 • via Nuitee
J
Jasmine • solo_traveller • au
8
Pros:

Short stay

Cons:

Na

2026-08-25 • via Nuitee
M
Mark Dominy • extended_group • au
7
2026-08-25 • via Nuitee