The Klagan Hotel

Hotels
8.3 (749 reviews)
Unit 25-28, Ground Floor, 8th-10th Floor, Block D, Warisan Square, Jalan Tun Fuad Stephens , Kota Kinabalu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Inconsistent food quality
Issues with cleanliness
Customer service shortcomings

Categories

Cleanliness
7.69
Some reviews mentioned dirty crockery in the coffee house and dustbins needing improvement.
Service
8.66
Friendly and helpful staff were highlighted, though there were issues with customer experience.
Location
9.2
Many reviews praised the convenience of the location near shopping malls.
Room Quality
8.15
Rooms are clean and comfortable with spacious options for families.
Amenities
8.18
Good parking and other facilities, but some issues with air conditioning reported.
Value for Money
8.64
Many guests felt the stay provided good value considering the location and amenities.
Food and Beverage
7.19
Breakfast received mixed reviews; some guests enjoyed it while others found it lacking.
Overall Experience
8.66
Overall, guests reported a satisfying experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:29

Property Description

Modern Rooms with Free WiFi
The Klagan Hotel offers modern air-conditioned guest rooms decorated with natural colors and equipped with flat-screen satellite TV. Enjoy free WiFi throughout the property for your convenience.

Dining Options
Indulge in Asian and Malaysian cuisines at Wanyan Rooftop Cafe or savor coffee and pastries at The Klagan Lounge. Choose from a variety of dining options to suit your taste preferences during your stay.

Convenient Location
Located in Kota Kinabalu city centre, The Klagan Hotel is just 350 metres from Kota Kinabalu Waterfront. With Centre Point Sabah and Gaya Street nearby, explore the city with ease and convenience.

To book your stay at The Klagan Hotel and experience comfort and convenience in Kota Kinabalu, reserve now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 110 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 749 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.66
S
Shane • solo_traveller • ca
9
I wanted a clean and comfortable to stay. The Klagan was very good
2026-04-18 • via Nuitee
J
Johnny • extended_group • my
10
2026-04-17 • via Nuitee
M
Mohd Fakhri • extended_group • my
10
It was excellent stay.
Pros:

Location are excellent, staff were friendly and helpful. Overall was a superb stay during our work travel there in Kota Kinabalu. Thank you.

Cons:

I think breakfast menu could provide different option.

2026-04-16 • via Nuitee
S
Sukarno • family_with_children • my
9
2026-04-15 • via Nuitee
N
Norzehan • solo_traveller • my
9
2026-04-15 • via Nuitee
M
MD AMIDON • solo_traveller • my
8
2026-04-15 • via Nuitee
N
Nurhuda • family_with_children • my
10
2026-04-15 • via Nuitee
M
Michael • family_with_children • my
9
2026-04-14 • via Nuitee
K
KAMARUZAMAN • solo_traveller • my
8
2026-04-14 • via Nuitee
(
(JMG) • couple • my
9
2026-04-12 • via Nuitee
A
Abd • solo_traveller • my
9
2026-04-12 • via Nuitee
D
Didie Amin • family_with_children • bn
10
2026-04-11 • via Nuitee
J
Johari bin Hamzah • family_with_children • my
8
Pros:

Near by walking around the market

Cons:

Nil

2026-04-10 • via Nuitee
N
Nur Azurainy • solo_traveller • my
9
2026-04-10 • via Nuitee
H
Harishini • solo_traveller • my
10
Pros:

We had the best one night stay in kk here. Staff were Friendly, food was amazing, a lot eatery n massage parlour nearby and best part was the view from our room. Will definitely repeat our stay here.

2026-04-10 • via Nuitee
Z
Zulkifli • solo_traveller • my
8
2026-04-10 • via Nuitee
H
Harivananthan • couple • my
9
2026-04-10 • via Nuitee
H
Hamdi • family_with_children • my
9
2026-04-09 • via Nuitee
• couple • my
8
2026-04-08 • via Nuitee
M
md afiq azuan • couple • my
10
2026-04-08 • via Nuitee