Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great food quality
Comfortable rooms
Friendly staff
Cons:
Shower safety risk
None noted

Categories

Cleanliness
8.3
Housekeeping was praised but cleanliness risks highlighted by shower design.
Service
9.8
Outstanding service throughout, with specific commendation to many staff members.
Location
9.3
Well-rated location, contributing to the overall experience.
Room Quality
9.3
Comfortable room layout, though there was a concern regarding shower safety.
Amenities
9.3
Excellent dining options and ambiance at the restaurant.
Value for Money
8.8
Consistent with the premium experience expected from a 5-star hotel.
Food and Beverage
9.3
High-quality food experienced across multiple dining experiences reviewed.
Overall Experience
9.5
Overall, the stay was enjoyable with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:36

Property Description

Luxurious Spa and Fitness Center with Panoramic Views
Experience ultimate relaxation at the rooftop infinity pool and indulge in holistic wellness at the Antahpura Spa. Stay fit at the 24h fitness center and try out yoga and Pilates at LEAP studio, all while enjoying breathtaking city views.

Award-Winning Dining Experience at The Flying Elephant
Savor a culinary journey at the acclaimed multi-cuisine restaurant with five open kitchens offering a variety of international cuisines. Enjoy handcrafted cocktails and a wide selection of wines at the expansive bar. For a more casual dining experience, head to The Dining Room for Indian and Western cuisine.

Convenient Location near Major Attractions and Business Centers
Situated near key landmarks like Phoenix Marketcity Mall, Chennai Trade Centre, and leading hospitals, Park Hyatt Chennai offers easy access to both leisure and business travelers. With spacious rooms boasting city or forest views, marble flooring, and top-notch amenities, this 5-star hotel ensures a luxurious stay.

Book your stay at Park Hyatt Chennai for a memorable and rejuvenating experience!

Important information:

Please note that for security purposes, guests will be required to present a valid photo ID upon check-in. Foreign nationals will be required to present their passport and a valid visa.

Guests are requested to note that the property reserves the right to charge the Credit Card provided in case of a No Show or late cancellation.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Please note that the property will charge pre-authorization of INR 10 on guest credit card in order to guarantee all bookings before arrival.

Guest booking more than 5 rooms will be considered has a group booking and different terms & conditons apply and policies may vary.

Rate of GST associated with the room selection:
- 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500.
- If you pay more tax than required, you may collect the balance amount from the hotel at check out.
- If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1058 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
C
Chiungwen solo_traveller tw
1
隔音真的是不可思議地差。
Pros:

房間乾淨、服務親切

Cons:

三樓房間隔音極差,外面有車流喇叭聲,不只對外隔音差,內部隔音也極差,隔壁房間的一舉一動聽得一清二楚,半夜被隔壁房間走來走去的聲音驚醒。

2026-04-28 via Nuitee
S
Swetha couple in
7
2026-04-26 via Nuitee
Z
Zahirah solo_traveller sg
7
2026-04-22 via Nuitee
N
nathanorient688 NONE
10
Oasis of peace in Madras city
Pros:

Park Hyatt is always famed for well trained , motivated staff that comes from heart much more than normal service. This staff service is matched by healthy restaurant menu and top Chefs.

2026-04-17 via Tripadvisor
T
Trail28612926200 Family
10
Amazon stay 🙌
Pros:

Had an amazing stay at Park Hyatt Chennai thanks to Imcha for helping me with the booking and making my entire stay comfortable. Truly grateful and thankful to Imcha help and make sure my stay have been comfortable throughout. Looking forward to visit again.

2026-04-17 via Tripadvisor
P
Passenger55060058574 Business
2
Hyatt Stay
Pros:

All good , Good Place, Good Room, Good staff, amazing food., F& B staff were very careering & they were ready based on your need. Chef was amazing.

2026-04-17 via Tripadvisor
C
Curiosity59551547842 Business
10
Great experience
Pros:

Abhishek and Allen from Flying Elephant were super friendly and helpful. They even made customized drinks

2026-04-15 via Tripadvisor
J
julietG4801FQ Business
10
Great food and experience
Pros:

Great food!

Khebo was really helpful and polite!

2026-04-15 via Tripadvisor
R
Relax13278695558 Business
10
Park Hyatt
Pros:

I had a dinner at fly elephant park Hyatt and we were serviced by Abhishek. He was very good and quick on his services which made our experience way beyond our expectations. Thanks Abhishek for the services.

2026-04-15 via Tripadvisor
C
Coastal04658562455 Couples
10
Wounderful
Pros:

Good experience the chicken was good and staffs were so kind

2026-04-15 via Tripadvisor
S
snassirbeigli Business
10
Good experience with park hyatt
Pros:

During my stay, I was pleasantly surprised by the exceptional hospitality provided by the hotel staff. The hotel was immaculate, and the staff was exceptionally kind and attentive. I would like to express my sincere gratitude to Mr. Ships, the housekeeper, for his exceptional service. He demonstrated remarkable professionalism and went above and beyond to accommodate my preferences, including identifying my favorite coffee and being mindful of my sensitivity regarding cleaning. His dedication and attention to detail were truly commendable.
Additionally, I would like to acknowledge Mr. Satish, the head chef of the restaurant. He consistently interacted with guests, ensuring their satisfaction.
The entire team’s exceptional service has left a lasting impression on me, and I am confident that I will return to the hotel in the future.

2026-04-15 via Tripadvisor
J
Jet11852013244 Family
10
Shoutout to Fredrick & the Amazing Team!
Pros:

Had such a lovely experience! The hostess was incredibly kind and patient, she waited until our entire group had arrived before seating us, which we really appreciated

A special shoutout to our waiter, Fredrick, who truly made the evening memorable. He was so warm and attentive, went out of his way to request something off-menu for us, happily took photos, and handled all our chaos and antics with a smile.

Thank you for such a wonderful time!

2026-04-13 via Tripadvisor
R
regan couple in
9
2026-04-11 via Nuitee
K
Kannanjeeva91 NONE
10
Memorable stay
Pros:

A stellar stay featuring a warm welcome and effortless city access. Rooms were neat and service was top notch especially the way they cared for customer satisfaction was awesome.

2026-04-09 via Tripadvisor
A
anuveshg2016 Business
6
Actual Feedback
Pros:

Hyatt is now focused on just making money instead of Customer Hospitality and service.
Asked for the silent space for official discussion, Staff said its not available and other guy says it was available but chargeable. ..
.
.
..
..
........................................................................................................................................
.

2026-04-07 via Tripadvisor
R
Ramya family_with_children in
10
Pros:

Breakfast

2026-04-06 via Nuitee
G
Guide57738585323 Friends getaway Bengaluru, Bangalore District, Karnataka
10
Best hospitality experience
Pros:

Loved the hospitality really very welcoming, special thanks to Sumitra from housekeeping team for really taking good care of us.

2026-04-04 via Tripadvisor
N
NaveenK2582 Business
10
Flying elephant restaurant
Pros:

Flying elephant restaurant service was really good... Specially the waiter Ananya did provide good service...

2026-04-03 via Tripadvisor
C
celina family_with_children pe
10
Pros:

Las instalaciones y la decoración muy bonita también el personal muy atento y amable.

2026-04-02 via Nuitee
R
Relax17204670429 Couples
10
Evening dinners
Pros:

Good atmosphere and had a great time in the flying elephant, and good service done by Rini and Sangay, happy with the experience

2026-03-31 via Tripadvisor