Alpenlodge

Hotels
9.4 (730 reviews)
Zer Bännu 22 , Zermatt , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Excellent breakfast
Cons:
Distance from town
Some walking required

Categories

Cleanliness
9.23
All reviews noted cleanliness as satisfactory with specific mentions of clean bedding and bathrooms.
Service
9.7
Staff were frequently described as friendly and helpful.
Location
9.34
The location offers beautiful views, with some reviews noting the distance from town as a potential downside.
Room Quality
9.19
Rooms are well-decorated with excellent views and comfortable amenities.
Amenities
9.42
Most reviews highlighted good amenities and services like breakfast and transfer services.
Value for Money
9.18
The value for money is inferred from the consistent high ratings across other categories.
Food and Beverage
9.53
Breakfast received consistent positive feedback from multiple reviews.
Overall Experience
9.6
General sentiment was extremely positive, with multiple reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Luxurious Ski-in Alpenlodge Superior in Zermatt

Panoramic Views and Wellness: Enjoy breathtaking views of the Matterhorn from the sunny slope location. Free access to the modern Zen spa with sauna and steam bath, as well as a relaxation room overlooking the mountains.

Elegant Alpine Rooms: Relax in stylish rooms with free Wi-Fi, flat-screen TVs, and DVD players. Indulge in comfort with bathrobes and hairdryers provided for your convenience.

Convenient Amenities and Services: Start your day with complimentary coffee, tea, and cakes. Unwind in the cosy lounge bar by the fireplace or on the terrace with stunning village and Matterhorn views. Easy access to ski facilities and transportation options.

Book now for an unforgettable mountain getaway at Alpenlodge Superior!

Important information:

Please call the hotel as soon as you are in the train/taxi from Täsch to Zermatt, so that the hotel can organize the transportation to the hotel.

Please note that the spa area is open from 4 p.m. until 9 p.m.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 5 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 6 years old to 17 years old stay for CHF 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 730 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.34
Room Quality: 9.19
Amenities: 9.42
Value for Money: 9.18
Food and Beverage: 9.53
Overall Experience: 9.6
W
Wenjia couple cn
10
2026-02-11 via Nuitee
C
Christina solo_traveller ae
10
2026-01-27 via Nuitee
M
Marcel couple ch
7
2026-01-26 via Nuitee
D
Diana Carolina CM family_with_children co
9
2026-01-23 via Nuitee
Z
Zachary solo_traveller us
10
Pros:

The view of the Matterhorn everyday is worth the short uphill walk. Some reviewers complained about the walk, but this gives you an awesome view over the town and the Matterhorn. Incredible views at breakfast as well!
The Zen spa is also amazing, however there is no hot tub.

2026-01-21 via Nuitee
M
Melissa solo_traveller ca
9
Really beautiful spot for a relaxing Zermatt experience.
Pros:

Thank you for including the cost of the Cervino Taxi service from, and back to, the train station with a minimum of 2 night stay. The amazing steam room, sauna, and relaxation area that are included with the cost of the stay was a highlight! I also liked the proximity to a scenic trail to the base of the Schwarszee chairlift. The handmade furniture and decor gave the modern renovation a lot of character.

Cons:

I was confused regarding the taxi as it’s not a taxi belonging to the hotel, but rather a local company called Cervino Taxi.

2026-01-19 via Nuitee
A
AYA solo_traveller jp
10
最高のお宿でした。
Pros:

駅から12分ほどの坂の上に宿はあります。
しっかり歩ける人におすすめです。

部屋はとても清潔で広さも十分、それにバスルームの仕切りがカーテンではなく、ガラスと言うところが個人的に清潔感をより感じて良かったです。

また質問があり、出発前にスタッフの方に声をかけるととても丁寧にマップを使って案内してくださいました。
本当に助かりました。

2026-01-19 via Nuitee
R
Rachael couple au
10
Fabulous two night stay at this wonderful lodge. The view from our balcony of the Matterhorn was just stunning. The room
Pros:

The view! The facilities, the friendly staff, the comfortable room and the delicious breakfast.

2026-01-19 via Nuitee
M
Martin couple ch
10
Wonderful stay, in a great place with very friendly people - we will be back :)
Pros:

alles war sehr gut, gepflegt und in super Zustand! Kann das Hotel nur wärmstens weiterempfehlen :)

Cons:

Alles super und nichts zu bemängeln

2026-01-19 via Nuitee
P
Pedro family_with_children pt
10
2026-01-19 via Nuitee
S
Sarah couple ch
10
Wonderful, private place with a relaxed feel
Pros:

I loved how private and cozy the place was! It's a little bit outside the town, so you're away from the rush of the town. The owners are adorable and provided special breakfast food for my gluten and lactose intolerant friend. In the afternoon you can eat cake and drink tea for free in the lounge, it's so comfy

Cons:

Ok this is nitpicky but I prefer a colder room at night and a thicker duvet!

2026-01-19 via Nuitee
S
Sven solo_traveller ch
10
2026-01-19 via Nuitee
M
marlena solo_traveller pl
10
2026-01-19 via Nuitee
S
Stanley family_with_children tw
10
2026-01-19 via Nuitee
B
Bruce family_with_children au
9
Amazing management and clea/ immaculate
Pros:

Friendly and very clean/immaculate

Cons:

More of a general Swiss/Zermatt thing I think - the beds are not the usual king/queen larger beds but that is not property specific

2026-01-13 via Nuitee
A
Andreas couple de
10
2026-01-11 via Nuitee
M
Michael couple ch
9
2026-01-11 via Nuitee
J
Jessie family_with_children me
9
Wonderful stay, beautiful view, amazing staff!
Pros:

We loved the view, the staff, the vibe of the lodge, and the room set up was perfect for our family. We absolutely loved our stay and would highly recommend! The staff were so helpful with food recommendations, travel routes, and even played and entertained my kids. They were wonderful!

Cons:

Our faucet was a little hard to turn on, but other than that we have no complaints!

2026-01-11 via Nuitee
J
Jasper couple sg
9
2026-01-08 via Nuitee
L
Lisboa couple ch
10
2026-01-07 via Nuitee