Hotel Serena Cortina

Hotels
8.4 (3108 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , it
+39 0436 2604

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Location

Guest Reviews

8.4
Based on 3108 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
S
Stangl • solo_traveller • at
7
2026-09-05 • via Nuitee
M
Mario • solo_traveller • hr
10
2026-09-04 • via Nuitee
J
Jordi • couple • es
10
2026-09-03 • via Nuitee
A
Annie • extended_group • ch
8
2026-09-02 • via Nuitee
T
Torsten • extended_group • de
6
Mittelprächtig
Pros:

Lage und Terrasse waren super

Cons:

Preis Leistungsverhältnis mangelhaft. Zimmer deutlich zu klein für den Preis. Die Duschkabine viel zu klein und gefährlich glatt.

2026-09-01 • via Nuitee
D
Daniela • extended_group • cz
9
Pros:

Krasne misto dobra snidane

Cons:

Trosku starsi hotel

2026-08-23 • via Nuitee
S
Seadon • solo_traveller • ca
7
2026-08-23 • via Nuitee
S
Sara Rovan • solo_traveller • si
8
Pros:

Zanimiv stil sobe, vse v lesu, lep razgled iz balkona, zajtrk je biu raznolik in zelo dober. Všeč mi je bilo da sem lahko shranil svoje kolo v kolesarnico.

Cons:

Napihnjena cena.

2026-08-22 • via Nuitee
S
Sungouk • extended_group • kr
10
2026-08-20 • via Nuitee
A
Alona • family_with_children • gb
7
2026-08-19 • via Nuitee
A
Alona • family_with_children • gb
7
2026-08-19 • via Nuitee
B
Bruno • extended_group • fr
8
2026-08-19 • via Nuitee
J
Joanne • extended_group • gb
10
2026-08-19 • via Nuitee
M
Mat-Dxb • Solo travel • Dubai, Emirate of Dubai
6
Good standard hotel
Pros:

The Serena in Cortina is close to the center and 5 min walk to the main Plaza. Clean hotel with renovated and old rooms. unfortunately I got an old room which was clean and comfortable, but nothing special. I am sure that the new rooms are great and would uplift my rating to 4 or 5 stars. breakfast was good.
even though I had a room booking, the hotel charged for keeping my luggage in the storage room.

2026-08-18 • via Tripadvisor
T
Thomas • couple • dk
8
2026-08-17 • via Nuitee
S
Sacha • couple • ch
8
2026-08-17 • via Nuitee
L
Laila • solo_traveller • be
8
2026-08-16 • via Nuitee
M
Mariia • couple • ua
5
2026-08-15 • via Nuitee
B
Bartosz • solo_traveller • it
10
Se dovete fare una toccata e fuga, anche romantica, questo Hotel è perfetto per le vostre esigenze.
Pros:

Posizione, gentilezza dello staff, comodità con il centro di Cortina. Ampio parcheggio. Ottima Colazione piena di sfiziosità e non solo.

Cons:

Nulla, tutto andava bene.

2026-08-14 • via Nuitee
B
Brenda • couple • us
7
2026-08-13 • via Nuitee