Hotel Serena Cortina

Hotels
8.4 (2944 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 2944 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
P
Pricila • couple • br
6
Não recomendo
Pros:

Mediano. Não compensa o valor pago.

Cons:

O hotel que ficamos hospedados não é o da foto, mas sim uma instalação antiga ao lado. Chuveiro apertado, secador de pessima qualidade, quarto velho. O café da manhã apenas com uma máquina de café (café frio) sempre com fila. Não recomendo

2026-05-30 • via Nuitee
X
XIAOJIN • extended_group • it
8
Pros:

早餐很好，工作人员热情

2026-05-30 • via Nuitee
E
Elad • solo_traveller • il
5
Pros:

The staff was nice and the breakfast was also nice.

Cons:

Very Small shower, no air conditioner and no elevator

2026-05-30 • via Nuitee
G
Gloriana • couple • cr
10
Abosolutely enjoyed my stay in Serena!
Pros:

Beautiful rooms, great view and great location!!

2026-05-28 • via Nuitee
D
Dániel • couple • hu
10
2026-05-28 • via Nuitee
W
Wendy • couple • gb
10
2026-05-28 • via Nuitee
B
Boris • couple • us
10
Pros:

Nice, modern room. Very clean. Great location.

2026-05-28 • via Nuitee
I
Igor • couple • md
10
Pros:

Everything was really nice, no complaints

2026-05-27 • via Nuitee
T
Thierry • couple • fr
8
Très bon séjour à Cortina bien placé
Pros:

Petit déjeuner très bon
Emplacement
Le personnel très gentil

Cons:

Chambre mansardée au dernier étage sans climatisation
Salle de bain un peu petite

2026-05-27 • via Nuitee
C
Carlos • couple • hu
9
2026-05-26 • via Nuitee
A
Andreas • family_with_children • de
9
2026-05-26 • via Nuitee
M
Mario • solo_traveller • at
9
Pros:

Close to town, got a free space in the garage for my motorcycle, friendly staff all around

Cons:

1m2 shower, annoying „power only on when card inserted“

2026-05-26 • via Nuitee
M
Mantas • extended_group • lt
10
2026-05-25 • via Nuitee
I
Ike • couple • us
10
Beautiful area, great property
Pros:

Location and staff

2026-05-25 • via Nuitee
M
Markus • extended_group • at
8
Alles in Ordnung
Pros:

Garage für die Motorräder gratis. Gutes Essen, freundliches Personal.

2026-05-25 • via Nuitee
M
Michael • solo_traveller • cz
9
Pros:

Skvělé parkování pro motorku.
Výhled z balkónu.

Cons:

Na pokoji bylo velmi horko.

2026-05-24 • via Nuitee
K
Kim • couple • de
10
Loved it.
Pros:

Loved it. Great staff. Lovely views and location!!

2026-05-24 • via Nuitee
K
Kübra • couple • tr
10
Konumu, oda manzaraları ve hizmetiyle son derece iyiydi. Bu sene tekrar dolomitlere gideceğiz ve tercihimiz olacak.
2026-05-24 • via Nuitee
K
Kübra • couple • tr
10
2026-05-24 • via Nuitee
F
Flavio • extended_group • it
8
2026-05-23 • via Nuitee