Hotel Serena Cortina

Hotels
8.4 (2833 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 2833 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
H
Harriet • couple • gb
9
2026-04-16 • via Nuitee
M
Michele • solo_traveller • it
8
2026-04-16 • via Nuitee
T
Teofilo • couple • it
10
Pros:

Tutto

2026-04-14 • via Nuitee
D
Diogo • solo_traveller • br
10
Pros:

The location and accommodations are excellent. The staff were attentive and helpful. I would definitely stay again.

Cons:

I missed having more vegan options at breakfast. Still, the things that I could eat were tasty.

2026-04-14 • via Nuitee
M
Martin • solo_traveller • cz
9
2026-04-14 • via Nuitee
M
MATTEO • solo_traveller • it
8
2026-04-14 • via Nuitee
R
Rosignuolo • couple • it
10
Relax all'hotel serena
Pros:

Colazione ottima abbondante e variegata,camera spaziosa e pulita,personale di reception gentilissimo,personale di sala altrettanto,ottimo hotel per soggiornare

2026-04-11 • via Nuitee
N
Nicola • couple • it
7
2026-04-09 • via Nuitee
N
Nicola • couple • it
7
Pros:

Ottimo ,.prezzi buoni ma dépendance da rinfrescare, qualità prezzo niente da dire.

2026-04-09 • via Nuitee
G
Gonda • couple • nl
10
Ik voelde mij een prinses
Pros:

Luxe.

Cons:

Niets. Alles was top

2026-04-08 • via Nuitee
A
Alessia • solo_traveller • it
8
2026-04-07 • via Nuitee
M
Martin • family_with_children • cz
8
2026-04-07 • via Nuitee
V
Vaggelis • solo_traveller • gr
10
2026-04-06 • via Nuitee
H
Hossain • couple • it
10
2026-04-02 • via Nuitee
דיין • couple • il
10
2026-04-02 • via Nuitee
M
Michał • couple • pl
7
Pros:

Dobra lokalizacja, miła obsługa, smaczne śniadania, czysty pokój

Cons:

Mało udogodnień, pomimo zapewnienia hotelu brak ogrzewanej narciarni i boxów na sprzęt, był tylko pokój w garażu ogólnodostępny, zimny i wilgotny, grzejniki nie działały, problem z instalacją elektryczną, nie dało się normalnie podłączyć laptopa, wtyczki nie pasowały, pokój dostaliśmy w innym, starszym budynku, aby dotrzeć na śniadanie trzeba było wyjść na dwór, rolety zewnętrzne trzaskały w nocy przy wietrze, urwane zaczepy, brak czajnika, szklanek, kubków i śmietnika w pokoju

2026-04-02 • via Nuitee
P
Patrik • solo_traveller • sk
10
Pros:

Pekný hotel, s výbornými raňajkami, výborná pešia dostupnosť do centra Cortiny. Krásny výhľad

Cons:

Všetko bolo fajn

2026-04-01 • via Nuitee
J
Jacek • extended_group • pl
9
Polecam ten hotel
Pros:

Wspaniały hotel w samym centrum miasta . Pyszne śniadania, czysto, podziemny parking, miła obsługa, piękny widok na góry.

Cons:

Pokój jest niewyciszony, wieczorem słychać nawet cichą rozmowę z sąsiedniego pokoju.
Przy wietrznej pogodzie tłuką się wszystkie okiennice hotelowe i nie można zasnąć.

2026-04-01 • via Nuitee
A
Aurika • family_with_children • lt
10
Dar sugrįšime
Pros:

Patogi lokacija

Cons:

Labai svaru

2026-03-31 • via Nuitee
M
Marco • couple • it
10
Pros:

Nuovissimo gli interni e fatti molto bene. Comodissima, pulitissima. Rapporto qualità prezzo ottimo.

2026-03-31 • via Nuitee