Hotel Serena Cortina

Hotels
8.4 (3108 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , IT
+39 0436 2604

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Location

Guest Reviews

8.4
Based on 3108 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
T
Tulio • extended_group • il
10
2026-10-17 • via Nuitee
C
chrissy • solo_traveller • sk
9
Nice place easy walk to old town
Pros:

Nice big bed comfortable beds

2026-10-16 • via Nuitee
K
Khoreva • couple • ua
10
Pros:

Месторасположение отеля просто супер!!! Вид с балкона просто завораживает!! Номер чистый, комфортный! Очень вкусные завтраки,подземная парковка. Машина не мерзнет на улице! Центр города в 10 минутах ходьбы. Мы в восторге!!

2026-10-15 • via Nuitee
M
Miriam • extended_group • de
7
Pros:

Sehr nettes Personal, bequeme Betten, gutes Frühstück, gute Lage

Cons:

Unser Badezimmer war eine Zumutung. Um zur Toilette zu kommen, musste man Limbo unter einem Balken machen und die Badewanne war längs an einer niedrigen Dachschräge, sodass Duschen nur im Knien oder Sitzen möglich war

2026-10-14 • via Nuitee
A
Angeles • couple • es
6
Decepcionante. Mala relación calidad precio
Pros:

La ubicación es buena , está cerca del centro de la ciudad y tiene bonitas vistas

Cons:

Nos asignaron una habitación en última planta horrible , muy pequeña con techo abuardillado y un ventanuco. Lo peor el cuarto baño donde en la bañera no te podías poner de pie para ducharte porque te chocabas con el techo y para ir al water tenías que pasar por una viga inclinada que te podías golpear . Todo esto por 180€ la noche . Indignante!!!
Tras protestar en recepción nos dieron una buena habitación nueva amplia y con bonitas vistas pero tuvimos que pagar un suplemento.

2026-10-14 • via Nuitee
J
Joao • couple • pt
9
2026-10-14 • via Nuitee
P
Pablo Javier • solo_traveller • es
10
2026-10-13 • via Nuitee
T
tova • couple • il
3
תחושה ל חסכנות קיצונית
Pros:

מיקום

Cons:

חדר דל תחושה של סגפנות
ללא מראה בחדר
ללא פח
בחדר קומקום אך ללא כוסות וללא קפה או תה
במקלחת רק מתקן סבון נוזלי ללא שמפו או מרכך
ללא מקלוני צמר גפן או צמר גפן
ללא קרם גוף

2026-10-12 • via Nuitee
A
anda who • couple • ro
7
Pros:

The highlight was the big L shaped terrace facing the mountains. Great breakfast and good dinner options. Close to the city center.

Cons:

We could hear whatever the neighbors were up to.

2026-10-11 • via Nuitee
A
Aďa • solo_traveller • sk
10
2026-10-11 • via Nuitee
V
Vincenzo • couple • it
7
2026-10-11 • via Nuitee
Y
Yarden • solo_traveller • il
10
Pros:

The woman in the reservation Isabela was AMAZING,
She was super helpful and cheerful, made my stay better, 10/10 for her

2026-10-10 • via Nuitee
F
francesco • extended_group • it
8
2026-10-10 • via Nuitee
P
Patricia • couple • es
8
2026-10-10 • via Nuitee
J
Juanfrito • solo_traveller • es
9
Pros:

Las vistas, la limpieza , la habitación renovada.

Cons:

Nada

2026-10-09 • via Nuitee
T
TINA • solo_traveller • hr
10
Pros:

Garaža za motore.

2026-10-08 • via Nuitee
B
Bittner • solo_traveller • de
4
Pros:

Die Lage war sehr gut, Parkplätze ausreichend vorhanden.

Cons:

das Zimmer war unterm Dach und einfach eingerichtet mit einer sehr gefährlichen, nicht gekennzeichneten! Stufe ins Badezimmer, die man insbesondere nachts sehr leicht übersehen kann!!! Sie gehört unbedingt durch Neonstreifen deutlich sichtbar gemacht!
Es gab als Zudecke nur ein gesamtes großes Leintuch für beide zusammen! und im Schrank waren unbezogenen Decken, wo nicht erkennbar war, ob die schon anderweitig benutzt wurden. Bei 20°C erwarten wir einzelne und bezogene Bettdecken, wir kamen uns etwas wie früher in der Jugendherberge vor...
Das Frühstück war o.k., die Auswahl war ausreichend, der Kaffee leider "sehr dünn", aber das Personal war sehr freundlich...
Preis-/Leistungsverhältnis passt nicht!

2026-10-08 • via Nuitee
D
Des • solo_traveller • gb
8
Awesome stay as part of a group and then stayed on for another night. Dinner and breakfast was awesome, views from the f
Pros:

Placement and views!

2026-10-08 • via Nuitee
F
Fay • solo_traveller • us
10
Pros:

We had a lovely room that had just been refurbished. The view of the mountains every morning was breathtaking. I really like that you could walk to town and grab something to eat. I would definitely recommend renting a room.

Cons:

I didn't like the fact that the shower was open to the room. If someone was in the right spot they could see you showering. I would prefer a little more privacy myself.

2026-10-07 • via Nuitee
C
Claire • couple • us
10
Most wonderful hotel!!!
Pros:

Amazing hotel - staff, location, amenities!!

Cons:

Nothing.

2026-09-17 • via Nuitee