Hotel Serena Cortina

Hotels
8.4 (2833 reviews)
Via Faloria 8 , Cortina dʼAmpezzo , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and well-maintained rooms
Good value for money
Cons:
Issues with room smell
Inconsistent quality of breakfast items
One staff member was reported as unpleasant

Categories

Cleanliness
7.73
Some reviews mentioned clean rooms, but one review highlighted a bad smell.
Service
9.2
Staff were consistently described as friendly and helpful.
Location
9.24
Multiple reviews noted excellent location, close to the center.
Room Quality
8.19
Rooms were noted as clean and well-maintained, but one review indicated issues with room specifications.
Amenities
8.22
Amenities were mentioned positively, though some negative points about specific items.
Value for Money
8.18
Value was considered good in general, though some concerns about specific amenities.
Food and Beverage
7.73
Breakfast variety is acknowledged, but quality was considered low for some items.
Overall Experience
8.7
Overall, the experience was positive, with many compliments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:52

Property Description

Dolomite Views and Ski Shuttle Service
Hotel Serena Cortina, nestled in Cortina D’Ampezzo, offers stunning Dolomite-view rooms and a convenient free shuttle to the nearby Faloria ski lifts.

Cozy Rooms and Delicious Dining
Each room at Serena is equipped with modern amenities like a flat-screen TV, safe, and some with a balcony. Indulge in a sweet and savoury breakfast daily and savor regional dishes at the on-site restaurant.

Ideal Location and Nearby Attractions
Located just 1 km from the Tofane ski slopes and a short walk from Corso Italia, Hotel Serena Cortina is the perfect base for your mountain adventures. Don't miss the chance to explore chic shops and cafes nearby, with Badia just a short drive away.

Ready to experience the perfect blend of comfort and convenience at Hotel Serena Cortina? Book your stay now and make unforgettable memories in the heart of the Dolomites.

Important information:

From June 20 to July 7 - 2024, the check in time is from 3 p.m. to 6:30 p.m. Early or late check-ins must necessarily be communicated and a valid phone contact left in order to transmit entry arrangements to the hotel.

Please note that full payment of the booked stay is due on arrival.

If you require an invoice, please include your company details in the Special Requests box when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: VCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 2833 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
L
Luisa • couple • it
10
2026-03-07 • via Nuitee
M
Mark • extended_group • gb
9
Great spot and well looked after
Pros:

Very good service from staff at reception, a good varied and filling breakfast and easy walk into town. Decent parking

2026-03-07 • via Nuitee
M
maurizio • couple • it
10
Pros:

Posizione a due passi dal centro. Accoglienza cordiale (gentilissimo Valentino). Colazione ottima. Cucina innovativa nella tradizione. Esperienza da ripetere

2026-03-07 • via Nuitee
F
Fernando • couple • de
10
2026-03-07 • via Nuitee
A
alma • couple • il
10
Pros:

Miriam at the reception was very kind and giving a good feeling at our stay.the team in the breakfast was amazing and always fill everything in the buffet

2026-03-07 • via Nuitee
P
Paulius • family_with_children • lt
9
2026-03-06 • via Nuitee
A
Alejandro • extended_group • es
9
Pros:

La recepcionista que nos atendió

Cons:

El baño. Al ser una habitación en la última planta, la ducha era abuhardillada y literalmente no entrabas

2026-03-06 • via Nuitee
A
Antonio • couple • ch
9
Super
Pros:

La situation géographique.

Cons:

Le personnel. L’arrivée.

2026-03-05 • via Nuitee
M
Mariusz • family_with_children • pl
9
Pros:

Świetna lokalizacja, piękny widok, miły mały hotelik, dobre śniadania mimo że niezbyt wystawne.

Cons:

wszystko ok

2026-03-05 • via Nuitee
D
DAN • couple • us
10
Pros:

Les chambre sont insuffisamment chauffée.

Cons:

Les cha mbre n'étais pas suffisamment chauffée.

2026-03-04 • via Nuitee
L
Luigi • family_with_children • it
9
Ottimo per la posizione per raggiungere le piste del Faloria
Cons:

Il succo di arancia a colazione non era il massimo

2026-03-04 • via Nuitee
F
Frédéric • couple • fr
10
Formidable hôtel pour un séjour inoubliable
Pros:

Le personnel du petit déjeuner et du restaurant aux petits soins pour nous, super pro, super souriant, super agréable, merci à eux
La magnifique chambre rénovée avec vue sur Cortina et la montagne
La douche
Le parking en garage gratuit

Cons:

Le prix très excessif mais c'était pendant les JO
La chambre un peu petite
La douche ouverte sur la chambre

2026-03-04 • via Nuitee
A
Anna • couple • pl
10
Pobyt krótki ale bardzo bym chciała tam kiedyś wrócić
Pros:

Bardzo przytulny i komfortowy pokój, bardzo miły personel

Cons:

Nie było nic takiego, wszystko super

2026-03-03 • via Nuitee
G
Giuseppe • couple • it
8
Soggiorno stupendo
Pros:

La posizione, la struttura in sé, il personale

Cons:

Il bagno, interruttori e prese, la dotazione da bagno

2026-03-03 • via Nuitee
V
Vincenzo • extended_group • it
7
L'albergo è ottimamente posizionato , molte camere sono state rinnovate ma non la nostra
Pros:

Posizione

Cons:

La nostra camera non faceva parte di quelle rinnovate e ciò non era stato preventivamente comunicato. Inoltre per essere una tripla era abbastanza piccola in rapporto poi al prezzo pagato. Capisco che eravamo a Cortina e in questo periodo i prezzi sono stati tutti aumentati probabilmente per le olimpiadi però il prezzo è risultato un po' elevato in rapporto alla qualità della camera

2026-03-02 • via Nuitee
C
Carolyn • solo_traveller • nz
7
2026-03-01 • via Nuitee
F
Fabiano • solo_traveller • it
10
2026-03-01 • via Nuitee
R
Ricardo • extended_group • br
10
Excelente
Pros:

Localização ótima, acomodações aconchegantes e modernizadas, sem perder o charme de uma hospedagem nos alpes.

Cons:

Local para banho muito pequeno

2026-02-28 • via Nuitee
L
Luis • couple • it
8
Stanza molto accogliente, belle le lampade dal soffitto, vista montagna rilassante
Pros:

La stanza molto bella, meglio di quanto si vede in foto!

Cons:

Nulla

2026-02-28 • via Nuitee
J
Jennifer • extended_group • us
1
Cons:

False advertising… it was supposed to have a shower and it had an extremely small tub with a hand held sprayer.

2026-02-27 • via Nuitee