Renaissance Shanghai Caohejing Hotel

Hotels
•
Renaissance Hotels & Resorts
9.2 (197 reviews)
397 Tianlin Road,Caohejing Hi-Tech Park , Shanghai , cn

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Friendly staff
Cons:
Service attitude issues
Weak tea and coffee
Canceled reservation without consent

Categories

Cleanliness
9.16
Clean room and friendly staff mentioned in positive reviews.
Service
8.13
Negative feedback from the manager's attitude and canceled reservation.
Location
8.67
Location is good, though some mentioned it is far from the city center.
Room Quality
9.62
High satisfaction with room cleanliness and quality.
Amenities
9.65
Facilities and staff are well-rated.
Value for Money
9.61
Overall positive feedback on quality for price.
Food and Beverage
9.16
Breakfast highlighted positively, but coffee and tea received criticism.
Overall Experience
9.63
Mainly positive remarks but overshadowed by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:17

Property Description

Luxurious Accommodation and Fine Service
Renaissance Caohejing Hotel offers luxurious accommodation with modern interiors and fine service, ensuring a comfortable stay for all guests.

Wellness Facilities and Indoor Pool
Guests can unwind and relax at the hotel's indoor pool and wellness centre, providing the perfect retreat after a day of exploring the city.

Diverse Dining Options
Indulge in a variety of culinary experiences at the hotel's dining venues, from international buffet spreads at BLD café to Korean cuisine at Smoki Moto and Cantonese delicacies at Wanli Restaurant.

Experience luxury, comfort, and exceptional service at Renaissance Caohejing Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 197 reviews
Cleanliness: 9.16
Service: 8.13
Location: 8.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 9.61
Food and Beverage: 9.16
Overall Experience: 9.63
H
Hor Seng • solo_traveller • sg
8
2026-02-14 • via Nuitee
S
SONG RONG • solo_traveller • tw
8
2026-01-27 • via Nuitee
K
KYUNGJUN • extended_group • kr
10
2026-01-19 • via Nuitee
C
Cakra • couple • id
10
Pros:

Hotel ini sangat baik

2026-01-19 • via Nuitee
Y
Ye • family_with_children • us
10
2026-01-04 • via Nuitee
B
Byambaa • family_with_children • mn
8
2025-12-29 • via Nuitee
S
Sumaiya • couple • gh
10
2025-12-06 • via Nuitee
S
stephane • solo_traveller • cn
5
2025-12-03 • via Nuitee
A
Andreas • solo_traveller • sg
8
2025-12-03 • via Nuitee
A
Ali Mohammed Abdullah • extended_group • sa
10
2025-11-30 • via Nuitee
S
Sumaiya • couple • gh
10
2025-11-27 • via Nuitee
L
Leung Fun Anita • solo_traveller • hk
10
Pros:

整体乾淨及位置方便

Cons:

被子有點薄

2025-11-16 • via Nuitee
T
Tomomi • extended_group • es
8
Pros:

綺麗でスタッフが親切

Cons:

市街地から離れている

2025-11-11 • via Nuitee
Y
YiFang • family_with_children • tw
10
2025-11-09 • via Nuitee
B
BRICE • extended_group • fr
8
2025-11-03 • via Nuitee
M
Mikel • family_with_children • es
9
2025-10-28 • via Nuitee
R
riccardo • solo_traveller • it
10
Bella conferma
Pros:

Pulizia e qualità della camera oltre alla colazione e alla cena

Cons:

Nulla

2025-10-13 • via Nuitee
S
shigetsugu
10
Pros:

いつも清潔

2025-09-30 • via Nuitee
M
Munesh Maharaj • family_with_children • za
8
2025-09-15 • via Nuitee
L
Louisson • solo_traveller • nz
9
Pros:

Breakfast was very good, except for the tea and coffee.

Cons:

Breakfast: the tea was very weak and had almost no taste. The coffee didn't taste very nice like normal coffee.

2025-09-06 • via Nuitee