Sara Residence by Nakula

Hotels
Nakula
7.8 (197 reviews)
Jl. Nakula No. 9 , Legian , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Inconsistent shower temperature
Some areas run down

Categories

Cleanliness
6.69
Mixed feelings; some reviews mention cleanliness, but also complaints about being run down and dirty.
Service
8.66
Exceptional staff that went above and beyond, remembered guests by name.
Location
8.2
Centrally located, close to shopping and eateries, though some complaints about the location.
Room Quality
7.15
Rooms described as comfortable and clean, but the hotel is a bit tired and dated.
Amenities
7.68
Good amenities like pool and breakfast, although there are some concerns.
Value for Money
7.64
The price was mentioned with some negativity, impacting overall perception of value.
Food and Beverage
8.19
Breakfast was specifically praised as great, but other food aspects weren't heavily mentioned.
Overall Experience
8.16
The overall sentiment is positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:20

Property Description

Luxurious Apartments with Modern Amenities
Sara Residence offers stylish apartments with kitchenettes, flat-screen TVs, and free Wi-Fi. The air-conditioned apartments boast contemporary furnishings and convenient amenities like a washing machine and safe.

Relaxing Pool and Massage Treatments
Unwind by the outdoor pool or indulge in rejuvenating Balinese massages within the comfort of your room. Sara Residence ensures a tranquil stay with leisure activities and tour arrangements available at your convenience.

Delicious Dining Options
Satisfy your cravings at Sara Coffee Shop, overlooking the pool, offering a delectable mix of Indonesian and Western cuisine. From breakfast to dinner, enjoy a delightful dining experience throughout your stay.

Book now for a luxurious and convenient stay at Sara Residence Bali!

Important information:

If you plan to hold an event during your stay, please inform us in advance. Additional event fee equal to one night stay and Banjar/Local Community fee will apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 1,200,000 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 11 years old stay for Rp 450,000 per person per night when using an available extra bed.
    Adults stay for Rp 650,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 197 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.16
C
Carmel family_with_children au
10
Pros:

Totally loved everything about this place the staff were the most beautiful people ever and they always had big smiles on their faces im going to miss them all.

Cons:

Nothing loved everything

2026-02-11 via Nuitee
R
Rebecca family_with_children au
9
Great stay, comfortable, kind staff, working hub
Pros:

We stayed for the location near an Aussie school. Not a tourist hot spot but close enough to everything. Husband could use the co-working hub. Local food next door was cheap & delish. Staff were above and beyond. Their kindness was incredible & genuine. Laundry across the road was affordable. Indo Mart/ stores across the road for bits & bobs. Burger place around the corner delish & dead cheap. Fed our family of 5 for $15Aud. Sara was quieter than a big resort which we liked. Carla Spa down the road for $7 foot massages.

Cons:

Lift didn’t work for a few days & we were on the top floor. Defs got our steps in lol. It was repaired quickly and the staff carried our bags & food up all the time.

2026-02-09 via Nuitee
A
Ashley family_with_children au
9
Awesome staff
Pros:

Erna the receptionist was awesome, so friendly, helpful and great knowledge of everything

Cons:

Better food selection, breakfast offering better WiFi

2026-01-26 via Nuitee
K
Kaitani couple au
10
Best value for money and the most comfortable bed I have ever slept in and the pillows were amazingly fluffy. Will absol
Pros:

Clean spacious two bedroom apartment with super comfortable beds. The staff were all very friendly and helpful, especially Fairer, we would let her know what we were after n she would get us in contact with the right people (she went over and beyond).
Great location, laundromat, bottle shop and minimart across the road.
Delicious breakfast every morning. They don’t do dinners but that was fine with us as we got takeaway or ate out. Can’t speak highly enough of the staff, will definitely be back.

Cons:

Not complaining but just as a heads up, bathroom floor can get very slippery especially when using shampoo n conditioner…extra caution needed.

2026-01-24 via Nuitee
V
Valmai family_with_children nz
1
Pros:

The STAFF were kind, polite, and personally pleasant throughout our stay. On a personal level, they were friendly and courteous when interacting with us.
Breakfast (paid for) was provided daily and we were able to eat privately in our apartment - we chose not to eat downstairs with all and sundry using the internet facilities.
Comfy beds!

Cons:

Unfortunately, the overall stay did not meet basic expectations, particularly for a family.
Check-in was poorly managed. We requested early check-in due to downtime between accommodations and were declined, which was fine. They were fixing the telephone.
However, when we returned shortly after the official check-in time, the room was STILL not ready and we waited over an hour in the lobby for "housekeeping to make our beds". Communication around this was unclear and inconsistent.
The property feels run-down and poorly maintained. The room was old and not up to an acceptable standard for the area. The toilet did not function properly on arrival and required maintenance. The safe also did not work despite multiple attempts by staff to fix it, and no clear instructions were provided.
The elevator was out of service overnight due to rain and remained out all day and again on checkout day. We were staying on the 4th floor and had to repeatedly carry a tired child up and down multiple flights of stairs, including after swimming. No alternative solution or support was offered.
Noise was a major issue. There were loud sounds throughout the night from plumbing, kitchen areas, and surrounding buildings. The room had very little soundproofing, resulting in poor sleep.
The common areas did not feel secure, with open access from the street and periods where no staff were present at reception, even while children were using shared spaces.
While the staff were personally kind, this does not compensate for the significant issues with maintenance, accessibility, noise, cleanliness, security, and communication of the property. We would not return and would not recommend this property, particularly for families.

2026-01-23 via Nuitee
A
Aravinth family_with_children au
10
2026-01-20 via Nuitee
J
John extended_group id
1
Very disappointing
Pros:

Wifi staff

Cons:

Was not like the fotos run down, dirty, decking very in even with splinters

2026-01-19 via Nuitee
L
Luke family_with_children au
1
This hotel was hugely disappointing and nowhere near what was shown online. The room was filthy and badly maintained, we
Pros:

The staff and that is all.

2026-01-19 via Nuitee
R
Richard family_with_children au
10
10/10, recommend the stay for everyone.
Pros:

Friendly staff.

2026-01-13 via Nuitee
A
Aravinth family_with_children au
10
2026-01-12 via Nuitee
J
Jack family_with_children au
10
It was great
Pros:

Clean and helpful stafff

Cons:

Good portion size

2026-01-10 via Nuitee
R
Rosalia family_with_children au
7
2025-12-19 via Nuitee
R
Rene Ers family_with_children ee
9
Comfortable place for nightstay. Nice place, good service.
Pros:

Nice poor area, good service, nice people. Suggest for night stay, nice place.

Cons:

no comments

2025-12-18 via Nuitee
R
Ratna family_with_children au
9
Pros:

The pool the room everything the staff

Cons:

Nothing i did not like. Everything good

2025-12-14 via Nuitee
S
Sneza family_with_children au
10
2025-12-07 via Nuitee
S
Sneza family_with_children au
10
Would stay again
Pros:

The staff were amazing, the accommodation was clean and roomy for 6.
The beds were comfortable and close to all the shopping precincts and eateries

2025-12-03 via Nuitee
B
Britney extended_group au
8
Pros:

The staff

Cons:

The shower wouldn’t stay the same temperature

2025-11-11 via Nuitee
I
ian family_with_children au
10
I will be back
Pros:

The front of house staff are excellent

Cons:

Location,staff & price

2025-11-02 via Nuitee
C
Chris family_with_children au
10
Pros:

Exceptional staff that went above and beyond, that rememberd everyoneby name
, great location, beautiful breakfast every morning greeted with friendly smiles from Erna and the girls. Clean facilities, and the most comfortable bed highly recommended

Cons:

Loved everything

2025-10-14 via Nuitee
N
Nanda family_with_children nz
10
We had great holiday
Pros:

Really nice and helpful staff

Cons:

Pool ,

2025-10-06 via Nuitee