Maru Maru Hotel

Hotels
•
Independent
8.8 (122 reviews)
Gizenga Street, Shangani, Zanzibar Town, Zanzibar, 394-400 , Zanzibar Town , TZ
255-24-2238516-8

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Facilities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
No single-use plastic water bottles
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Hospitable staff
Great food
Nice property
Cons:
Cleanliness issues
Service response to complaints
Limited dining options

Categories

Cleanliness
7.19
Experienced issues with room cleanliness and pest presence.
Service
8.66
Staff were hospitable and attentive, but issues were ignored initially.
Location
9.7
Well situated in Stonetown, close to attractions.
Room Quality
7.65
Rooms were adequate, but some had issues such as broken fixtures and lack of WiFi.
Amenities
9.18
Rooftop pool and dining options were highlights, but limited dining choices.
Value for Money
9.14
Good value with a classic hotel feel and notable amenities.
Food and Beverage
9.69
Breakfast and supper menu were excellent with stunning views.
Overall Experience
9.16
A mix of positives and negatives led to a fair overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:51

Property Description

Welcome to Maru Maru Hotel, where luxury meets comfort in the heart of Zanzibar Town!

Indulgent Wellness Treatments
Pamper yourself with our rejuvenating massages, body treatments, and facials, designed to refresh both body and spirit.

Culinary Delights with Stunning Views
Savor delightful Asian cuisine at the Terrace Lounge while enjoying breathtaking ocean views. Room service is also available for those who prefer to dine in the comfort of their rooms.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and enjoy our 24-hour airport shuttle service for a seamless travel experience. Our event spaces cater to both business and leisure, ensuring every need is met.

Experience the perfect blend of relaxation and adventure at Maru Maru Hotel. Book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZNZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 7.19
Service: 8.66
Location: 9.7
Room Quality: 7.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 9.16
Z
Zehan • solo_traveller • cn
9
很棒的位置，住的很舒服
Pros:

员工都很友好。尤其是前台接待Asha，我们自己订车出了点情况，Asha主动打电话帮助解决。非常感谢！

Cons:

电梯有时候不运行

2026-07-14 • via Nuitee
S
Salva • couple • tz
10
Everything was perfect tha food the staffs . I will definitely be back
Pros:

staffs very welcoming

Cons:

nothing

2026-07-13 • via Nuitee
I
Ingrid • couple • ch
8
2026-07-12 • via Nuitee
S
Sylvie • extended_group • fr
9
2026-07-12 • via Nuitee
A
Ali • family_with_children • ae
7
Fantastic location. Facilities need a bit of an upgrade.
Pros:

Location!

Cons:

Too noisy in the lobby. I stayed for 2 nights and one night the elevator was malfunctioning and kept slamming all night which made sleep impossible.

Bathrooms need a little upgrade as they are worn out.

2026-07-12 • via Nuitee
M
Michelle • couple • nl
6
Niet voor herhaling vatbaar
Pros:

De locatie

Cons:

Het personeel en slechte geluidsisolatie. Weinig stopcontacten

2026-07-11 • via Nuitee
S
Sofiane • family_with_children • fr
10
Pros:

L’hôtel est très bien placé, le personnel est très accueillant, la chambre est confortable et propre.

Cons:

Rien

2026-07-10 • via Nuitee
S
Sofiane • couple • fr
9
Pros:

Nous avons été très bien accueilli, l’hôtel est bien placé. La chambre est propre et confortable.

Cons:

Rien

2026-07-10 • via Nuitee
K
Kate • couple • gb
10
2026-07-09 • via Nuitee
A
Avi • family_with_children • gb
8
2026-07-09 • via Nuitee
N
Nishad • solo_traveller • tz
10
Pros:

Service and room comfort

Cons:

Nothing

2026-07-08 • via Nuitee
M
Mohamed • couple • nl
3
Slecht zeker geen aanrader
Pros:

Niets

Cons:

Eten was niet te vreten en hoe de personeel je te woord staat de zwembad was super klein. En de kamer was niet geluids dicht dus je hoort alles en elke avond hoor je herrie van de buren en van de livemuziek

2026-07-07 • via Nuitee
H
Hilton • extended_group • za
6
Good position to explore stone town
Pros:

Location great , staff friendly , good value for money

Cons:

Food not great , roof bar needs a refresh , not great entertainment

2026-07-06 • via Nuitee
W
william • solo_traveller • sc
10
2026-07-04 • via Nuitee
M
Maria • extended_group • gr
8
Pros:

I was very satisfied with my stay at this property.The location was excellent with easy access to the city. The food was very good and the cleanliness was impeccable. The only minor was the very small balcony.

2026-07-04 • via Nuitee
S
SABINE MARZAT • solo_traveller • fr
8
2026-07-01 • via Nuitee
G
Gasinzigwa • solo_traveller • fr
1
Pros:

I regret choosing this hotel for my guets

Cons:

This hotel charges infrastructure tax after the booking has been confirmed? That's rakketering, for what infrastructure? How is a guest from another continent responsible for an infrastructure that should be built by the authority in the first place?
It an organised theft.

2026-06-30 • via Nuitee
C
Cornelis • couple • nl
9
Nice hotel with a bit of an unfriendly reception
Pros:

The pool is great and so is the breakfast buffet at the pool. Clean, beautiful rooms. And the location is fantastic

Cons:

Most personnel in the hotel is really friendly, except the ladies at the reception. Quite arrogant and suddenly ridiculously friendly if the boss turned up

2026-06-30 • via Nuitee
J
Janina • family_with_children • de
7
2026-06-29 • via Nuitee
F
Francis Joseph • solo_traveller • ng
9
Pros:

Lovely room

Cons:

Nothing

2026-06-23 • via Nuitee