By The Sea Port Douglas

Hotels
9.4 (1297 reviews)
72 Macrossan St , Port Douglas , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Building work noise
Fleas in room

Categories

Cleanliness
8.4
Some reviews mention issues like fleas and lack of amenities, impacting the overall cleanliness impression.
Service
9.9
Reviews highlight friendly and accommodating staff, contributing to a positive service perception.
Location
9.9
Consistently praised for being near the beach and town, highlighting the excellent location.
Room Quality
8.9
Some rooms are noted as small or having no daylight, but overall a satisfactory experience is reported.
Amenities
9.4
Many reviews appreciate the availability of shared amenities like bikes, beach equipment, and games.
Value for Money
9.4
Positive mentions of the value offered, especially given the high-quality amenities and location.
Food and Beverage
9.4
No specific mentions, so rated based on standard expectations for this hotel tier.
Overall Experience
9.9
Overall positive sentiment and desire to return noted in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:27

Property Description

Prime Location in Port Douglas
The 4-star By The Sea Resort is ideally situated in the heart of Port Douglas, just steps away from Four Mile Beach and the vibrant Macrossan Street.

Luxurious Amenities
Guests can enjoy fully equipped apartments with stunning sea views, complimentary bikes for exploring, and beach essentials like towels, umbrellas, and chairs. Each apartment features a private barbecue on the balcony and unlimited high-speed internet access.

Entertainment and Convenience
Experience entertainment options such as Netflix, a DVD library with over 1000 titles, iPads, laptops, and iPod docks. Additionally, guests have access to free underground parking, making your stay both enjoyable and hassle-free.

Book now for an unforgettable stay at By The Sea Resort in Port Douglas.

Important information:

Please note all rooms have a smart television, full streaming capability, complimentary Netflix
and sky sports channels. All rooms have their own private barbecue and a Nespresso machine.

Please note that the following are provided for no additional charge: to use: bicycles, shopping
trolleys, beach chairs, beach umbrellas, beach towels, beach buggies, beach games, inflatables,
ice machine, ice buckets, picnicware, board games, DVDs and book library.

Please note cots and highchairs are available for no additional charge. These must be requested
when booking. Please use the special request box.

Please inform By the Sea Port Douglas in advance of your expected arrival time. You can use
the Special Requests box when booking or contact the property directly with the contact details
provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Please note that By the Sea Port Douglas has 2 floors. There is no lift access. Staff will assist
with luggage during opening hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for AUD 25 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1297 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 8.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
C
Cam couple au
10
Fantastic friendly atmosphere which was the scene the staff set. Thank you
Pros:

The location was perfect.
You could walk everywhere

Cons:

There wasn’t anything we didn’t like.

2026-02-14 via Nuitee
T
Trine extended_group no
9
Anbefales!
Pros:

Hyggelig personale og så mye til utlån som sykler, strandstoler, strandhåndklær osv

2026-02-12 via Nuitee
M
Megan couple au
10
Great stay, comfortable, clean, nothing to want for as it’s all there.
Pros:

They have thought of absolutely everything that people need while on holidays. So much is available to borrow, lend. Slow cookers even. Bbq on the balcony. Such an awesome place to stay.

Cons:

NA

2026-02-12 via Nuitee
C
C family_with_children au
10
2026-02-11 via Nuitee
J
John couple nl
10
Fantastisch
Pros:

Zeer dichtbij strand en centrum, prachtige accommodatie met mooie kamers, heerlijk groot bed en fijne douche. Zeer vriendelijk personeel en vele faciliteiten als strandstoeltjes, badhanddoeken en paraplu’s gratis beschikbaar. Zwembad aanwezig wat erg prettig is in dit klimaat.

2026-02-11 via Nuitee
S
Steve couple gb
8
Pros:

We liked the inroom facilities and the reception staff were incredibly helpful. The hotel provided a great range of equipment that residents could use free of charge. The location was great, being on the main street and very close to the beach.

Cons:

Our room was on the lowest level which meant that it was a bit claustrophobic and the patio area was uncomfortable to use in the heat and humidity.

2026-02-11 via Nuitee
A
Almavie family_with_children au
10
We had a wonderful stay at By the Sea in Port Douglas! Everything was perfect — the accommodation was clean, comfortable
2026-02-10 via Nuitee
N
Nancy solo_traveller us
10
Awesome location, great friendly service!
Pros:

The location was superb! The room had all the amenities and gadgets for us to enjoy breakfast in our room. We loved having access to the bikes and coolers and chairs for the beach!

Cons:

We visited in the rainy season. The rain was loud on the roof.

2026-02-09 via Nuitee
K
Konstantinos family_with_children us
10
Great place to stay
Pros:

Clean spacious rooms at a great location. Staff is friendly and willing to help.

2026-02-09 via Nuitee
G
Giuseppina couple ch
9
Tres jolie ville, hotel top à deux pas de la mer idéale situé pour aller à la barrière de corail!
Pros:

Chambre avec kichtenette, grand lit , balcon avec petite vue, très agréable pour manger dehors car bien a l’ombre! À deux pas de l’océan, agréable pour courir le matin … j’ai adoré cette ville, janvier pas la bonne saison ( saison des pluies) mais cela nous a pas derangé! Tout est mis à disposition de l’hotel pour la plage avec charriot!

Cons:

Pas d’ascenseur, il faut monter les escaliers avec la valise mais ok
Pas de ménage, mais peut-etre il en a de prévu après x jours….

2026-01-31 via Nuitee
L
Lotus couple au
9
Place, area, staff and general ambience was SUPERB!
Pros:

We loved the ambience of the hotel and the area and the staff were beyond hospitable and lovely!

Cons:

There was nothing not to like frankly!

2026-01-31 via Nuitee
F
Fiona couple gb
10
Great accommodation close to everything and great staff
Pros:

Perfect from start to finish , staff brilliant and so helpful, accommodation close to beach, shops and restaurants . Room great and spacious with little kitchen which was perfect . Loads of extras to help with your stay eg beach chairs, umbrellas , cart to take everything to beach . Ice machine was a godsend . Would definitely stay here again and highly recommend to family and friends

Cons:

Absolutely nothing

2026-01-30 via Nuitee
N
Neil solo_traveller nl
9
2026-01-29 via Nuitee
H
Hugo couple gb
8
2026-01-27 via Nuitee
R
Richard couple es
10
Pros:

Lovely place! Great location. Friendly helpful staff. Loved the room; so comfortable and spacious. Would definitely visit again.

Cons:

Nothing.

2026-01-27 via Nuitee
G
Gailene extended_group au
10
Super impressed with unit, facilities, location and staff
Pros:

I was disappointed I didn’t get to meet our host and the staff as my hubby and a friend checked in before I got there. They couldn’t say enough about the process and welcome and taking to the room shown features and facilities, so impressed. When I arrived later in the afternoon I was impressed with the cleanliness and hygiene including fresh blankets sealed in plastic etc Loved the location as well. Definitely will recommend and return next visit. Thanks 🙏

Cons:

Nothing to complain about. Altho the guys whinged a bit about climbing the stairs to get to the room.

2026-01-27 via Nuitee
R
Reyne family_with_children au
10
2026-01-26 via Nuitee
K
Karen couple gb
10
Brilliant, would recommend to anyone.
Pros:

Loved it here, the staff were lovely, facilities were fantastic, they’ve thought of everything. Room was perfect and clean, location was brilliant.

Cons:

Some of the towel rails were rusty, and we weren’t sure what to do with used towels and ended up with a mountain of towels.

2026-01-25 via Nuitee
I
Ian couple nz
10
2026-01-25 via Nuitee
C
Cha couple gb
9
Pros:

Staff were great , Loved the ducks , Quirky in a good way

Cons:

nothing would stay there again

2026-01-24 via Nuitee