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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Non-smoking throughout
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Allergy-free room
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Kid meals
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Public transport tickets
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Stunning Views
Hotel Alpes & Lac offers breathtaking views of Neuchatel's rooftops or Lake Neuchatel, providing a picturesque backdrop for your stay.
Convenient Location
Situated opposite the main train station, guests can easily explore nearby cities like Bern and Lausanne, with quick access to various attractions and transportation hubs.
Gastronomic Delights
Indulge in a delicious culinary experience at the hotel's restaurant, serving a rich buffet breakfast with local products. For a memorable dining experience, savor your meal on the terrace while taking in the panoramic views.
To experience the beauty, convenience, and culinary delights of Hotel Alpes & Lac, book your stay now.
The "Schweizer Postcard" is accepted as means of payment.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 16 years old stay for CHF 10 per person per night when using an existing bed.
Children up to and including 2 years old stay for free when using an available extra bed.
Children from 3 years old to 13 years old stay for CHF 10 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Cet hôtel était mon choix, je n’ai pas été déçue, j’ai apprécié le buffet du matin, la chambre était spacieuse, j’ai apprécié l’espace douche, la vue également, l’emplacement de l’hôtel. Personnel agréable et serviable.
Reichhaltiges Frühstück, sehr freundliches Personal und eine traumhafte Aussicht
Proche gare et le restaurant est excellent
Par respect la personne à la réception aurait pu prévenir des désagréments liés aux travaux dans le jardin de l’hôtel.
Bruit intense
Lake view was nice. Room large and comfortable.
Disappointed I wasn't made aware of construction and scaffolding out our window. Didn't know self parking was in train parking garage and it was hard to find at night but lobby staff was very helpful in talking us through directions on the phone.
L'emplacement nous avons pu faire beaucoup de choses et les transports sont à proximité.
Le fait de ne pas avoir mentionné que l'hôtel était en travaux !
Cet hôtel est vraiment super, nous sommes sortis de la gare, nous avons traversé la route et nous étions arrivés. Le personnel est sympathique, il y a des distributeurs de nourriture et boissons à tous les étages, les chambres ont tout le nécessaire, stores électriques aux fenêtres très appréciable, c’est tellement rare qu’il fasse totalement nuit dans une chambre d’hôtel. Malgré la proximité avec la gare, les chambres sont suffisamment insonorisé pour que le bruit ne soit pas trop dérangeant. Le restaurant ne paye pas de mine, mais les mets sont exceptionnels, digne d’un très grand restaurant. Le petit déjeuner était simple mais très bien présenté avec du choix aussi bien sucré que salé.
Nous reviendrons très probablement!
Il n’y a pas de climatisation ou ventilation dans les chambres. A 2:00 du matin nous avons été réveillé par une personne qui tapait des pieds et poussait des meubles dans la chambres au-dessus de la notre alors qu’il n’y avait aucun bruit pour perturber notre sommeil jusque là. Ça a duré plus d’une heure, nous n’avons pas compris.
Il y a un cafetière Nespresso dans la chambre. La vue est magnifique! Le café pour le petit-déj est délicieux.
Le matelas n' était pas top,trop mou.
Alles war wie gewünscht .Die Lage mit Seeblick top und ruhig obwohl einige Meter vom Bahnhof entfernt.Für ÖV excellent
Für uns hat alles gestimmt
The location is perfect. Rooms are comfortable and large. Breakfast is very good
Nothing to say here
Tutto!
Davvero meraviglioso!
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