Hôtel Alpes & Lac

Hotels
8.4 (2372 reviews)
Place de la Gare 2 , Neuchâtel , CH
+41 32 723 19 19

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High prices
Breakfast service inconsistencies

Categories

Cleanliness
7.99
Generally clean with a few concerns regarding room amenities.
Service
8.96
Staff was helpful, friendly, and attentive.
Location
9
Excellent location with great views and proximity to transport.
Room Quality
8.45
Rooms are comfortable but varied in quality.
Amenities
8.48
Good amenities including coffee machines, though some aspects missing.
Value for Money
7.94
Value is decent but some find pricing high relative to amenities.
Food and Beverage
7.99
Food was good, but there were complaints about breakfast service.
Overall Experience
8.36
A pleasant stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:51

Property Description

Stunning Views
Hotel Alpes & Lac offers breathtaking views of Neuchatel's rooftops or Lake Neuchatel, providing a picturesque backdrop for your stay.

Convenient Location
Situated opposite the main train station, guests can easily explore nearby cities like Bern and Lausanne, with quick access to various attractions and transportation hubs.

Gastronomic Delights
Indulge in a delicious culinary experience at the hotel's restaurant, serving a rich buffet breakfast with local products. For a memorable dining experience, savor your meal on the terrace while taking in the panoramic views.

To experience the beauty, convenience, and culinary delights of Hotel Alpes & Lac, book your stay now.

Important information:

The "Schweizer Postcard" is accepted as means of payment.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2372 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.36
V
Valérie • family_with_children • fr
8
2026-10-16 • via Nuitee
G
Gaby • couple • ch
8
Erlebniswert super
Pros:

Die Lage des Hotels ist sehr praktisch, wenn man mit dem Zug anreist.
Ansonsten um näher bei den Sehenswürdigkeiten zu sein, etwas zu weit oben.

Cons:

Dieses Hotel sollte besser angeschrieben sein, es hatte noch eine Baustelle vor dem Haus, desto unübersichtlicher wurde es!

2026-10-15 • via Nuitee
O
Olin • couple • us
8
A very good hotel in a good location with great view. But not handicap accessible.
Pros:

Location across from the train station was great. Good room. Breakfast staff terrific. Bus line beside train station. Great Chinese restaurant just around the corner. Highly recommend this restaurants.

Cons:

We had to carry luggage up 6 steps to enter the hotel. It is NOT handicap accessible. Very surprising for Switzerland.

2026-10-15 • via Nuitee
R
Roland • extended_group • ch
8
gerne wieder!
Pros:

Die Lage ist Top, der Bahnhof ist in unm,ittelbarer Nähe. Die Bar mit grosser Terasse ist genial und die Aussicht ist fabelhaft.
Man kann die Berge im Hintergrund vom Neuenburgersee sehen.

2026-10-14 • via Nuitee
S
Sahli • solo_traveller • ch
5
2026-10-13 • via Nuitee
F
Felix • couple • ch
9
Perfekt
Pros:

Alles bestens.

Cons:

Nix

2026-10-11 • via Nuitee
H
Helen • solo_traveller • ch
7
2026-10-11 • via Nuitee
M
Michael • extended_group • ch
8
2026-10-11 • via Nuitee
C
Claudia • couple • ch
8
2026-10-11 • via Nuitee
R
Remo • solo_traveller • ch
9
Super Lage, schönes Zimmer und leckeres Essen, rundum zufrieden.
Pros:

Das Hotel überzeugte mich mit seiner super Lage, dem schönen Zimmer und der passenden Ausstattung, sodass ich mich rundum wohlgefühlt habe und es gerne weiterempfehle. Essen war auch super.

2026-10-09 • via Nuitee
P
Peter • family_with_children • ch
9
2026-10-09 • via Nuitee
R
Richard • extended_group • ch
9
Wir würden wieder kommen.
Pros:

Freundlicher Empfang, reichhaltiges Frühstück und schönes Zimmer

2026-10-07 • via Nuitee
S
Simon • solo_traveller • ch
5
2026-09-19 • via Nuitee
S
Sandra • solo_traveller • nl
7
2026-09-17 • via Nuitee
M
Markus Krieger Page • extended_group • ch
8
Pros:

Terasse mit Aussicht auf den Lac de Neuchatel war grandios!

2026-09-16 • via Nuitee
M
Monique • couple • lu
8
2026-09-14 • via Nuitee
C
CESAR • solo_traveller • br
7
Pros:

The hotel is conveniently located right next to the train station, which makes getting around very easy.

Cons:

The rooms are accessed from outside, and the breakfast is quite basic, with only a few options available.

2026-09-13 • via Nuitee
G
Geraldine • couple • ch
8
très bien
Pros:

Belle vue

Cons:

Petit-déjeuner assez basique

2026-09-12 • via Nuitee
B
Bergandi • solo_traveller • it
10
2026-09-12 • via Nuitee
S
Stefan • couple • ch
8
Eigentlich alles gut, nur das Zimmer zur Strasse hin ist sehr laut.
Pros:

Lage sehr zentral, super Aussicht bei der Frühstücksterrasse. Sauber, zweckmässig, schlanker Checkin. Wir haben im Annex gewohnt, der ist ziemlich neu.

Cons:

Wir hatten ein Zimmer zur Strasse hin. Der Lärm drang trotz geschlossener Fenster ins Zimmer, praktisch die ganze Nacht durch. Die Zimmer sind zwar sauber, aber es ist alles schon sehr kühl und funktional gehalten. Das Bett war ziemlich schmal und es gab nur eine dünne Decke für zwei Personen.

2026-09-12 • via Nuitee