Hôtel Alpes & Lac

Hotels
8.4 (2082 reviews)
Place de la Gare 2 , Neuchâtel , ch

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High prices
Breakfast service inconsistencies

Categories

Cleanliness
7.99
Generally clean with a few concerns regarding room amenities.
Service
8.96
Staff was helpful, friendly, and attentive.
Location
9
Excellent location with great views and proximity to transport.
Room Quality
8.45
Rooms are comfortable but varied in quality.
Amenities
8.48
Good amenities including coffee machines, though some aspects missing.
Value for Money
7.94
Value is decent but some find pricing high relative to amenities.
Food and Beverage
7.99
Food was good, but there were complaints about breakfast service.
Overall Experience
8.36
A pleasant stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:51

Property Description

Stunning Views
Hotel Alpes & Lac offers breathtaking views of Neuchatel's rooftops or Lake Neuchatel, providing a picturesque backdrop for your stay.

Convenient Location
Situated opposite the main train station, guests can easily explore nearby cities like Bern and Lausanne, with quick access to various attractions and transportation hubs.

Gastronomic Delights
Indulge in a delicious culinary experience at the hotel's restaurant, serving a rich buffet breakfast with local products. For a memorable dining experience, savor your meal on the terrace while taking in the panoramic views.

To experience the beauty, convenience, and culinary delights of Hotel Alpes & Lac, book your stay now.

Important information:

The "Schweizer Postcard" is accepted as means of payment.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 10 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 13 years old stay for CHF 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2082 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.36
C
Claudia solo_traveller ch
8
2026-04-04 via Nuitee
M
Marinella couple ch
9
2026-04-01 via Nuitee
M
M J solo_traveller us
10
2026-03-31 via Nuitee
J
JAMES DONAL family_with_children ie
9
2026-03-31 via Nuitee
M
Maria Niggeler solo_traveller ch
7
2026-03-28 via Nuitee
S
Stierli couple ch
8
2026-03-24 via Nuitee
T
Thibaud solo_traveller fr
9
2026-03-23 via Nuitee
S
Schuler solo_traveller ch
8
2026-03-22 via Nuitee
M
màtia couple ch
8
2026-03-21 via Nuitee
X
Xavier couple ch
8
2026-03-20 via Nuitee
M
Marie-Claude solo_traveller ch
9
2026-03-20 via Nuitee
T
Thorsten solo_traveller ch
8
2026-03-19 via Nuitee
F
Franco couple ch
8
2026-03-16 via Nuitee
F
Filomena family_with_children ch
9
2026-03-16 via Nuitee
D
Daniel couple ch
7
2026-03-15 via Nuitee
T
Thomas solo_traveller de
9
Nettes schlichtes Hotel in guter Lage
Pros:

Die Lage direkt am Bahnhof war sehr komfortabel. in wenigen Minuten zu Fuß am See und in der Altstadt.
Sehr freundliches Personal. Ich habe ein größeres Zimmer erhalten als gebucht ohne Aufpreis.

Cons:

Etwas in die Jahre gekommen. Ausstattung und Dekor funktional reduziert.

2026-03-14 via Nuitee
E
Eri solo_traveller fr
10
2026-03-14 via Nuitee
R
Roig couple ch
8
2026-03-13 via Nuitee
W
Walter solo_traveller si
9
2026-03-10 via Nuitee
C
Cécile couple fr
5
Pas mal
Cons:

Sdb et qualité literie

2026-03-08 via Nuitee