Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Old Room Decor
Noise from Outside

Categories

Cleanliness
8.33
Positive mentions about room cleanliness, but some complaints about noise that might affect cleanliness perception.
Service
8.9
Numerous comments highlight the friendliness and helpfulness of the staff.
Location
9.14
Repeatedly noted as a strong point; close to the city center and amenities.
Room Quality
7.89
Some rooms are described as small or dated, affecting the overall quality perception.
Amenities
8.12
Amenities generally seen as adequate, though some guests found the offerings lacking.
Value for Money
8.18
Some guests feel prices are high for the room size and quality.
Food and Beverage
8.13
Breakfast and dining options are mentioned positively, but some found choices limited.
Overall Experience
8.5
Overall satisfaction is solid, with highlights and a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:53

Property Description

Central Location near Lake Lugano
Hotel Pestalozzi in Lugano offers a prime location just 150 meters from the picturesque shores of Lake Lugano. Experience the convenience of exploring the city center while being close to the tranquil waters of the lake.

Culinary Delights and Unique Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of traditional Swiss, Ticino, and Italian dishes. The uniquely decorated dining room offers a charming ambiance to savor vegetarian options and enjoy packed lunches upon request.

Convenience and Services
Enjoy a seamless stay with 24-hour front desk assistance and a convenient laundry service at your disposal. Explore the nearby city park, Natural Museum, and conference center, or embark on boat trips to Malcantone and Monte San Giorgio for a memorable experience.

Ready to experience the charm of Hotel Pestalozzi Lugano? Book your stay now for an unforgettable getaway.

Important information:

Please note that there are only 7 parking spaces and therefore a parking space can not be guaranteed.If you prefer a room located on a lower floor, please contact the property in advance.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LUG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 7 years old stay for CHF 25 per person per night when using an available extra bed.
    Children from 8 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2545 reviews
Cleanliness: 8.33
Service: 8.9
Location: 9.14
Room Quality: 7.89
Amenities: 8.12
Value for Money: 8.18
Food and Beverage: 8.13
Overall Experience: 8.5
V
VISHAL • extended_group • in
9
Pros:

Staff was very cooperative

2026-05-30 • via Nuitee
U
Urban • solo_traveller • ch
9
2026-05-30 • via Nuitee
M
Mary Lena • solo_traveller • ch
10
Pros:

Sehr hilfsbereites Personal
Top Lage

2026-05-29 • via Nuitee
M
Martin • solo_traveller • ch
9
2026-05-28 • via Nuitee
B
Barone • solo_traveller • ch
9
Pros:

Absolut beste Lage in Lugano. Zu Fuss an den See, die Haupthaltestelle "Lugano centro" (Bus) 2Min zu Fuss, Migros daneben, Park gleich davor.

2026-05-28 • via Nuitee
E
Egger • couple • ch
10
À recommander
Pros:

Hôtel super sympathique. Endroit calme même au centre-ville. Idéal pour les fans de l’AC MILAN

Cons:

Rien

2026-05-28 • via Nuitee
T
Turky • couple • iq
9
2026-05-28 • via Nuitee
B
Brigitte • solo_traveller • ch
10
War alles super.
Pros:

alles, besonders die Lage

Cons:

nichts

2026-05-28 • via Nuitee
M
Maria Ines • solo_traveller • br
7
Pros:

The location is great

Cons:

The arcon doesn't work , and the pillows are very uncomfortable.

2026-05-27 • via Nuitee
P
Paula • couple • es
10
I like it!
Pros:

Great location, room re- modeled, super nice staff, nice breakfast

2026-05-26 • via Nuitee
J
Jan • solo_traveller • ch
9
2026-05-25 • via Nuitee
S
Sandra • solo_traveller • ch
7
2026-05-25 • via Nuitee
A
Anja • couple • ch
10
2026-05-24 • via Nuitee
E
Evelyn • extended_group • ch
6
Ok for 1 night stay
Pros:

Location was good. There was a safe in the room. The bathroom was clearly renovated and good.

Cons:

The room was not very good, not airy enough. The bed was saggy and the pillows were thin. Wifi did not work because it was too weak. No tea/water provided in the room.

2026-05-23 • via Nuitee
E
Erin • solo_traveller • us
6
Pros:

The staff was very helpful! We had plans to have dinner in a nearby town and they helped us figure out how to get there on public transportation.

Cons:

The room was pretty small - we only stayed for one night so it was ok but it would have been tough for longer.

2026-05-23 • via Nuitee
M
Marie-Madeleine • solo_traveller • ch
5
Séjour neutre moins agréable que prévu.
Pros:

Le petit déjeuner et le personnel de service du petit déjeuner

Cons:

L’accueil très peu chaleureux et la chambre trop petite et pas joyeuse pour le prix payé. C’était une chambre simple. Pas un mot d’accueil dans la chambre et lit rudimentaire.
Pour le prix on ne devrait pas avoir à demander une bouilloire etc… cela devrait être à disposition directement dans la chambre.
Je me permets ces commentaires car je les ai exprimés de vive voix à mon départ.

2026-05-22 • via Nuitee
M
Matina98 • solo_traveller • gr
9
A nice stay
Pros:

The location was great

Cons:

The breakfast needs improvement. Very little options

2026-05-22 • via Nuitee
D
Dainis • solo_traveller • lv
8
Pleasant and convenient, particularly the location. Inclusive breakfast excludes warm food.
Pros:

Easy walking distance to the old town and the lake shore.

Cons:

Inclusive "very good" breakfast required extra payment for any warm food. Scrambled egg +8CHF, freshly squeezed orange juice +5,50 CHF.

2026-05-21 • via Nuitee
F
Frank • extended_group • de
9
2026-05-21 • via Nuitee
P
Paul • extended_group • ch
8
2026-05-21 • via Nuitee