APA Hotel Shibuya Dogenzakaue

Hotels
APA Hotels&Resorts
7.6 (2601 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be canceled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be canceled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 1969 feet, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.

Please note that we will be conducting an elevator inspection in the main building on the following date: Friday, March 13, 2026, 12:00 PM - 2:00 PM
The elevator will be unavailable during this time. The emergency stairs will be open.
We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2601 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
B
Bryan solo_traveller us
6
2026-03-14 via Nuitee
S
Stuart solo_traveller au
10
APA Hotels are always great for solo travels.
Pros:

Great location with helpful friendly staff.

Cons:

Nothing, suited needs perfectly.

2026-03-14 via Nuitee
A
Asai family_with_children jp
7
Pros:

リーズナブルでスタッフの対応がしっかりしていた

Cons:

空調が部屋ごとに調整できない

2026-03-13 via Nuitee
O
Ofir family_with_children il
10
Pros:

Everything

Cons:

Only 1 elevator

2026-03-13 via Nuitee
U
U family_with_children jp
8
2026-03-12 via Nuitee
B
Bella Sim extended_group kr
9
2026-03-12 via Nuitee
A
Andre extended_group us
10
The stay was great, I really enjoyed.
2026-03-11 via Nuitee
M
Michael couple au
10
Good experience
Pros:

Great location, staff helpful

Cons:

Nothing

2026-03-11 via Nuitee
A
Anthony couple us
8
Pros:

Stayed here before in 2024

Cons:

Too early of a check out

2026-03-10 via Nuitee
D
Dylan couple au
5
2026-03-10 via Nuitee
R
Regina solo_traveller at
5
Für 3 Tage kann man es aushalten.
Pros:

Die Lage war gut, sehr viele kleine Restaurants und Family Mart etc. in der Nähe. Zu Fuß (wenn man gut zu Fuß ist) ist man in ca. 20 Minuten am Bahnhof Shibuya mit den Einkaufsmöglichkeiten im Umfeld. Oder in 20 Minuten am Shibuya Sky.

Cons:

Düstere, etwas abgewohnte Ausstattung. Sehr kleine Zimmer in denen man kaum einen großen Koffer öffnen kann. Das Bad ist ein Witz. Das mitgebuchte Frühstück war gewöhnungsbedürftig, ebenso der ‚Frühstücksraum‘ mit den winzigen Sitzgelegenheiten.
Öffentliche Anbindung nicht so gut für ältere Personen.
Etwas zu teuer für das Gebotene.

2026-03-10 via Nuitee
G
Gottfried solo_traveller at
6
Pros:

gute Lage zu Shibuja

Cons:

extrem kleine Zimmer und hohe Einstiegkante zur Badewanne. Für ältere Semester ist das ganze Hotel nicht zu empfehlen.

2026-03-09 via Nuitee
K
kaczan couple gb
10
2026-03-09 via Nuitee
H
Harris family_with_children gb
8
2026-03-07 via Nuitee
O
Ognjen solo_traveller au
8
2026-03-07 via Nuitee
S
Seweryn family_with_children pl
8
Pros:

Wyposazenie pokoju.

Cons:

Monotonne śniadania.

2026-03-06 via Nuitee
S
SHOKO couple jp
6
2026-03-06 via Nuitee
N
Nori couple jp
10
Pros:

スタッフの対応も良いですし
清潔感がありました

2026-03-03 via Nuitee
E
Elizabeth couple au
10
Clean and tidy
Pros:

Staff were so nice, clean

Cons:

Nothing

2026-03-03 via Nuitee
N
Nur family_with_children us
10
Close to everything.
Pros:

The hospitality.

Cons:

The room was too small.

2026-03-03 via Nuitee