APA Hotel Shibuya Dogenzakaue

Hotels
•
APA Hotels&Resorts
7.6 (2927 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be cancelled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be cancelled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 600 meters, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2927 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
H
Haris • solo_traveller • pk
6
Pros:

The location - very close to Shibuya

Cons:

Wifi was very weak, the room was quite small.

2026-06-27 • via Nuitee
A
Anna • family_with_children • se
8
Trevligt hotell till bra pris som låg bra till området så man lätt kunde ta sig vidare.
Pros:

Det låg bra till i området.

2026-06-27 • via Nuitee
J
Julius • couple • us
10
2026-06-27 • via Nuitee
P
Patrice • couple • au
6
Would not stay at an APA hotel again when in Japan.
Pros:

Location and quiet

Cons:

For the 3 nights we only used 1 breakfast voucher due to the lack of choice for breakfast. We would have preferred the other restaurant so we could have had toast and yoghurt but we were told we could not change. Also the room was extremely tight for the price. The room we had at comfort hotel for two nights was a bigger room for less money.

2026-06-27 • via Nuitee
J
Joanna • couple • de
8
Pros:

Der Ausblick aus der 14.Etage war Mega.

2026-06-26 • via Nuitee
J
Jennifer • couple • ph
9
APA has a great location.
Pros:

Functional

Cons:

A bit small but it’s ok

2026-06-25 • via Nuitee
A
alessandra • family_with_children • it
9
Pros:

La posizione è eccellente

2026-06-25 • via Nuitee
H
HIROFUMI • couple • jp
10
ザ渋谷
Pros:

渋谷区のど真ん中で交通便利でした。

2026-06-25 • via Nuitee
K
Kieran • solo_traveller • ie
10
2026-06-24 • via Nuitee
H
HARUKA • solo_traveller • jp
3
Cons:

店員さんの元気がなかった　店員が親しみやすくはなかった

2026-06-24 • via Nuitee
I
Iadarilang • extended_group • in
8
Good if you have to do a lot of shopping
Pros:

Location and cleanliness

Cons:

Breakfast was not good for the price

2026-06-23 • via Nuitee
M
Mert • couple • tr
7
2026-06-23 • via Nuitee
S
SAMUEL • family_with_children • us
6
Pros:

Room was very clean.

Cons:

Room was small.

2026-06-22 • via Nuitee
C
Christopher • couple • us
10
2026-06-21 • via Nuitee
T
Tamara • extended_group • us
6
Cramped, cramped, cramped
Pros:

The location was great. Laundry facilities were just right.

Cons:

The rooms a minuscule, so not good for 2 adults with XL checked baggage and 2 small carryons. There was zero room to move around. We packed two.5 weeks of clothing.

2026-06-21 • via Nuitee
H
HIROSHI • solo_traveller • jp
7
2026-06-21 • via Nuitee
M
Marcio • solo_traveller • br
10
Muito bom
Pros:

Tudo, novo fantástico

Cons:

.

2026-06-20 • via Nuitee
R
Rafał • family_with_children • pl
9
Great place to stay in Shibuya. Very small room but clean, comfortable bed. Good choice !
2026-06-19 • via Nuitee
E
Erdal • extended_group • ch
7
Preisleistug stimmt .
Pros:

Lage. 5 Minuten Fussmarsch von Shibuya Crossing entfernt

Cons:

Isolation. Die Wände sind quasi Vorhänge man hört alles und die Zimmer sind wirklich klein(zu mindestens diese welche wir hatten).

2026-06-18 • via Nuitee
M
Maryna • solo_traveller • ua
10
2026-06-18 • via Nuitee