APA Hotel Shibuya Dogenzakaue

Hotels
•
APA Hotels&Resorts
7.6 (2601 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be canceled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be canceled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 1969 feet, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.

Please note that we will be conducting an elevator inspection in the main building on the following date: Friday, March 13, 2026, 12:00 PM - 2:00 PM
The elevator will be unavailable during this time. The emergency stairs will be open.
We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2601 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
H
Hayato • solo_traveller • jp
7
2026-04-04 • via Nuitee
D
Denis • solo_traveller • fr
7
2026-04-04 • via Nuitee
K
KIM • solo_traveller • us
5
Tiny room. Great location.
Pros:

It was pretty cheap and great location. Is a 10 minute walk to the center of shibuya (crossing) with restaurants and shops along the way. Efficient check in.

Cons:

Front desk staff didn’t speak English at all. Out of 5 persons standing around only 1 would be able to converse - meanwhile 90% of those I see there are foreigners speaking in English. Rooms are TINY. No closets so if you do shopping - you have a bag and no place to walk in the room. Room becomes chaotic. I was alone and felt it unbearable so cannot imagine two persons in the basic room. — Elevators take forever

2026-04-04 • via Nuitee
V
Vedran • family_with_children • hr
6
2026-04-04 • via Nuitee
H
Hayato • solo_traveller • jp
6
2026-04-04 • via Nuitee
H
Hiromi • solo_traveller • jp
10
2026-04-04 • via Nuitee
J
Josephine Gabriella • solo_traveller • nl
8
2026-04-03 • via Nuitee
A
Adam • family_with_children • us
10
2026-04-01 • via Nuitee
E
Emma • couple • au
7
2026-04-01 • via Nuitee
D
Darren • couple • au
7
2026-04-01 • via Nuitee
R
Roland • couple • au
9
Pros:

Great location, just a short walk to the famous Shibuya crossing and train station.

2026-03-31 • via Nuitee
M
Manuela • solo_traveller • de
10
2026-03-31 • via Nuitee
K
Katherine • extended_group • au
7
2026-03-31 • via Nuitee
D
David • couple • au
8
2026-03-31 • via Nuitee
A
Alessandro • solo_traveller • it
7
2026-03-31 • via Nuitee
V
valerie • couple • fr
10
2026-03-30 • via Nuitee
M
Michie • couple • jp
6
普通
Pros:

お部屋が清潔でとても綺麗でした。
シングルにしてはのびのびできました。

Cons:

スタッフさんの対応ですね、笑顔もなし、ダルそうに話されたのはとても不愉快でした。事務的なのは分かりますが、接客業ということを忘れているのかなというくらい無愛想、ぶっきらぼうでしたね。

2026-03-29 • via Nuitee
H
Hao • couple • au
9
In Shibuya is the nice place to stay
Pros:

It’s nice and clean

Cons:

Very good location

2026-03-27 • via Nuitee
A
Abby • couple • au
8
The hotel was great, daily clean towels and service was superb
Pros:

The location is great, stores very close but still away from the main Shibuya noise

Cons:

The rooms are quiet small, not unmanageable. Compact but easy to move around in

2026-03-27 • via Nuitee
J
John • solo_traveller • us
10
Quiet, outstanding, would stay again, A+
Pros:

Room was small, but this is Japan.

Easy short walk to Shibuya and great food and 7-11 conveniences right on Dogenzanuaae

Would stay again and stayed at APA in Osaka, very high quality and high value for reasonable rates.

2026-03-27 • via Nuitee