APA Hotel Shibuya Dogenzakaue

Hotels
•
APA Hotels&Resorts
7.6 (2755 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be cancelled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be cancelled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 600 meters, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2755 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
N
NAOYUKI • solo_traveller • jp
7
Pros:

スタッフの対応が素晴らしく良かったです👍️

Cons:

特に有りませんが窓からのロケーションくらいですかね。

2026-05-09 • via Nuitee
A
Adria • solo_traveller • us
7
Great spot- skip breakfast- kind staff
Pros:

Location was great. Easy walk to trains and subway. Food choice EVERYWHERE!
Very clean . Liked the robe and slippers.

Cons:

Breakfast!! Only choice was wagu or salmon! FOR BREAKFAST!?!?! Was so sick of it I missed it a couple times and went elsewhere.Eggs are not big in Japan

2026-05-08 • via Nuitee
C
Collin • couple • pf
8
L’emplacement est top
Pros:

Il y’a beaucoup de petit truc essentiel comme les brosses à dent et Cotton tige et même un rasoir

Cons:

J’ai trouvé la chambre très petite ça m’a surpris

2026-05-08 • via Nuitee
G
Gabi • solo_traveller • us
7
2026-05-08 • via Nuitee
D
Dobi • couple • kr
1
So so
Pros:

위치, 시설

Cons:

직원들 불친절

2026-05-08 • via Nuitee
S
Sergio Feijoli • solo_traveller • br
10
Pros:

Excelente localização. Hotel limpo, moderno, novo. Excelente em tudo. Funcionários super atenciosos.

2026-05-08 • via Nuitee
C
Carenbäck • extended_group • se
10
2026-05-08 • via Nuitee
V
Victoria • couple • us
8
2026-05-07 • via Nuitee
S
Sofonf • solo_traveller • fr
7
2026-05-07 • via Nuitee
J
John melbert • couple • ph
9
Eveything is alright 🙇🏻‍♂️
Pros:

Everything is NEAR 🤪

Cons:

Narrow

2026-05-07 • via Nuitee
E
Eric • extended_group • us
8
2026-05-07 • via Nuitee
L
Leon • couple • de
6
Pros:

Central location

Cons:

The rooms a rather small

2026-05-07 • via Nuitee
秀彰 • solo_traveller • jp
6
2026-05-06 • via Nuitee
ガブリエラ • couple • jp
5
2026-05-06 • via Nuitee
S
Sheldon • couple • us
10
2026-05-06 • via Nuitee
敦子 • solo_traveller • jp
8
満足です
Pros:

必要なモノが全て揃ってて使いやすい
コンビニやカフェが近くにあり、ホテル内の備品や家電の利用もしやすい

Cons:

エレベーター🛗が一台しかなく
チェックアウト時に乗れないで待つ時間が多い
急いでいる時には時間が気になる

2026-05-06 • via Nuitee
R
Rebecca • couple • de
8
2026-05-04 • via Nuitee
M
Matthieu • solo_traveller • fr
10
2026-05-04 • via Nuitee
W
Waisea • solo_traveller • au
10
Excellent
Pros:

Clean

Cons:

Good all round

2026-05-04 • via Nuitee
P
Pereda • solo_traveller • us
8
Pros:

Staff was amazing and close to everything

2026-05-04 • via Nuitee