APA Hotel Shibuya Dogenzakaue

Hotels
•
APA Hotels&Resorts
7.6 (2589 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be canceled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be canceled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 1969 feet, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2589 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
M
Masami • solo_traveller • jp
5
Cons:

便座ヒーターではなかった

2026-02-12 • via Nuitee
安立 • solo_traveller • jp
7
2026-02-12 • via Nuitee
M
mitsukuni • couple • jp
9
2026-02-12 • via Nuitee
N
Nanako • solo_traveller • jp
7
2026-02-11 • via Nuitee
J
JUNKO • couple • jp
8
2026-02-11 • via Nuitee
S
Saporis • solo_traveller • fr
8
Pros:

Fonctionnel, bien placé. Chambres petites mais confortables. Parfait si on ne reste à l'hôtel que pour y dormir.

Cons:

Le petit déjeuner qui est toujours le même et qui pèse après deux trois jours

2026-02-09 • via Nuitee
M
Melih • solo_traveller • tr
7
2026-02-08 • via Nuitee
A
Akira • solo_traveller • jp
10
Great stay!
Pros:

I got upgraded to a twin room

Cons:

Very spacious and clean.

2026-01-30 • via Nuitee
T
Tom • solo_traveller • jp
2
Good location. Overpriced and expensive breakfast. Bad communication with booking site
Pros:

Location was good.

Cons:

I requested on the booking i need a receipt, was informed to get a receipt at the hotel, at the hotel they said no receipt and i should have got at the time of booking.
The breakfast was terrible and wildly expensive for what i received.

2026-01-30 • via Nuitee
W
Welyn Alvior • solo_traveller • us
10
2026-01-29 • via Nuitee
E
Edwin • solo_traveller • us
6
Overall, I rate it 6 out of 10
Pros:

The room, although tiny, had a usable layout.

Cons:

Cleanliness not up to par - pubic hair on the bed, urine stain on toilet seat.

2026-01-29 • via Nuitee
K
Krayanne • couple • jp
8
It was good.
Pros:

Shibuya

Cons:

Elevator
Emergency stairs

2026-01-29 • via Nuitee
M
Majid • family_with_children • sa
9
2026-01-28 • via Nuitee
H
Hilal • couple • tr
5
2026-01-28 • via Nuitee
G
Giacomo • solo_traveller • it
8
2026-01-28 • via Nuitee
E
Easther • couple • us
8
Pros:

Location

Cons:

The bed and pillow was so hard.

2026-01-28 • via Nuitee
B
Bruna • solo_traveller • br
10
Localização perfeita e cama confortável! amei e volto com certeza
Pros:

Localização e praticidade de checkin e checkout eu amei essa rede APA. Fiquei em Osaka em um APA também de tanto que gostei.

Cons:

Nada a reclamar.

2026-01-28 • via Nuitee
F
Futoru • couple • jp
6
ふつう
Pros:

繁華街に近い

Cons:

部屋が狭い

2026-01-27 • via Nuitee
Y
Yanagisawa • solo_traveller • jp
10
Pros:

きれいでサービスがいい！

Cons:

なし

2026-01-27 • via Nuitee
S
seki • family_with_children • jp
8
2026-01-27 • via Nuitee