APA Hotel Shibuya Dogenzakaue

Hotels
•
APA Hotels&Resorts
7.6 (2853 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be cancelled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be cancelled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 600 meters, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

7.6
Based on 2853 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
T
Tressy • solo_traveller • fr
8
2026-06-06 • via Nuitee
O
Ozhan • solo_traveller • tr
10
Perfect stay for Shibuya Centre
Pros:

A good hotel for short stay as the room was only 12 meter square. 5 minutes walk to Shibuya crossing and Shibuya center also to the shops.

Cons:

Actually, nothing

2026-06-06 • via Nuitee
正廣 • solo_traveller • jp
2
毎回利用する客
Cons:

予約した新館が旧館に変更されていた。

2026-06-05 • via Nuitee
A
Alexandre • solo_traveller • jp
8
Convenient
Pros:

Location

Cons:

Could be cheaper - it’s a standard hotel nothing high end

2026-06-05 • via Nuitee
H
Hugo • solo_traveller • gb
7
Smal rooml but great location
Pros:

Location was great

Cons:

Really small to the point you can only open 1 suitcase up at a time on the bed but probably worth in for the price and location

2026-06-05 • via Nuitee
S
Susana • couple • ar
6
Es un hotel que está ok. Pero para el precio que pagamos esperábamos mucho más. La cama realmente era incómoda ya que se
Pros:

La cercanía a Shibuya. 10 minutos caminando hasta el crossing.

Cons:

La cama era muy incómoda. Habitación pequeña.

2026-06-05 • via Nuitee
N
Naile • couple • tr
9
2026-06-05 • via Nuitee
T
Teruko • solo_traveller • jp
8
2026-06-05 • via Nuitee
D
David • couple • au
8
Cons:

Small room

2026-06-05 • via Nuitee
H
HSUAN • solo_traveller • tw
9
2026-06-04 • via Nuitee
O
Ola • couple • gb
8
2026-06-04 • via Nuitee
Алексей • solo_traveller • ua
10
2026-06-04 • via Nuitee
G
grace • couple • us
9
Pros:

Everything was amazing if I had one complaint it would be the pillows but everything else 10 out of 10

Cons:

I wish the pillows were a little more like pillows

2026-06-03 • via Nuitee
V
Vithursan • couple • ch
7
Pros:

Die Lage & Das Personal

Cons:

Zimmer sehr klein
Nur ein Lift

2026-06-02 • via Nuitee
J
jicah rhea • couple • us
8
Pros:

yes it’s in shibuya , but the hotel is on top of the hill , with luggage is sooo hard to get to if you just arrive from the airport via bus or train, but overall it’s a decent business hotel

Cons:

on top of a hill ,,

2026-06-02 • via Nuitee
D
Dennis • solo_traveller • nl
8
2026-06-02 • via Nuitee
I
IVONNE • couple • pe
9
Funcional y céntrico
Pros:

Su ubicación

Cons:

Habitación demasiado pequeña para dos personas

2026-06-02 • via Nuitee
H
Horikawa • solo_traveller • jp
10
2026-06-02 • via Nuitee
S
Stephen • couple • us
10
Pros:

Affordable location in Shibuya

2026-06-02 • via Nuitee
S
Sarit And Isabelle • family_with_children • us
8
Overall good location and stay. Cleanliness should be better
Pros:

The location was about eight minute walk from the Shibuya Crossing, which was a great location

Cons:

I had sticky Gummies on my floor carpet, but when I checked in. Honestly, I would expect some type of compensation. My daughter stepped on it and it’s disgusting.

2026-06-02 • via Nuitee