APA Hotel Shibuya Dogenzakaue

Hotels
•
APA Hotels&Resorts
7.6 (3067 reviews)
Shibuya-ku Maruyama-cho 20-1 , Tokyo , JP
+81 570-014-211

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Noise
Room Size
Breakfast Quality

Categories

Cleanliness
7.11
The hotel was described as clean; however, issues related to noise were prevalent.
Service
8.08
Service was generally satisfactory, though incidents like retrieval of lost items affected the experience.
Location
8.62
Multiple reviews highlighted the central location as a significant advantage.
Room Quality
7.07
Rooms were frequently described as small, which impacted comfort.
Amenities
8.1
Positive remarks on facility availability, but limited elevators created inconvenience.
Value for Money
7.56
While some found the price high, others felt it was worth it for the clean and well-located setup.
Food and Beverage
6.61
Breakfast was criticized as poor quality, affecting the overall dining experience.
Overall Experience
7.68
Overall experiences varied, with a mix of positives and negatives impacting the final view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Modern Rooms with High-Tech Amenities
Indulge in the comfort of our modern rooms equipped with free WiFi, video-on-demand system, and original mattresses for a restful stay.

Convenient Facilities for a Relaxing Stay
Enjoy the convenience of an electric kettle with green tea, personal fridge, LCD TV, and complimentary Yukata robes. Borrow a humidifier/air-purifier for added comfort.

Ideal Location for Exploring Shibuya
With Shibuya Station and the famous Scramble Intersection just minutes away, explore nearby attractions like Yoyogi Park, Omotesando, and Harajuku. Book now for an unforgettable stay at APA Hotel Shibuya Dogenzakaue.

Important information:

Please inform the property of guests' expected arrival times in advance, or reservations may be cancelled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be cancelled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 600 meters, and the hotel will be on the right.

Please note that an additional charge of 2000 JPY per hour will apply for early check-in outside of the scheduled hours.

Last order is 30 minutes before.
Thank you for your understanding and cooperation.

Please note that the elevator will be unavailable from 12:00 to 13:00 on 18/08/2026. During this period, guests must use the stairs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.6
Based on 3067 reviews
Cleanliness: 7.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
M
Misael • couple • mx
9
Very good
Pros:

Perfect location, amazing hosts

Cons:

Some rooms are too small

2026-10-16 • via Nuitee
S
Schonfelder • couple • au
6
Clean and convenient
Pros:

Great convenient location for access to the train station and Shibuya Crossing
Good breakfast

Cons:

The room was extremely small with the bed bound by walls on three sides making it tricky for a couple to get in and out of the bed and a bathroom
No view from window other than another building 2 metres away

2026-10-16 • via Nuitee
B
Brigitte • couple • ch
10
2026-10-16 • via Nuitee
M
Matthaios • couple • cy
10
Value for money and central location
Pros:

Cleanness, central location, polite staff

Cons:

Very small room and the humidity cannot escape the bathroom

2026-10-15 • via Nuitee
J
jane • solo_traveller • gb
4
Uncomfortable 4 nights in Tokyo
Pros:

Close proximity to Shibuya crossing.

Cons:

The rooms are so tiny, you can hardly move about. There is nowhere to put clothes. Suitcases have to be constantly pulled out from under the bed to get things out. There's a large step into the bathroom and no room to even turn around. When taking a shower, the bathroom door must stay open or an alarm goes off. This means steam fulls the sleeping area leading to damp clothing. Window looked out onto the side of a steel structure. No natural light.

2026-10-15 • via Nuitee
H
Haley • couple • us
10
Great stay!
Pros:

Great location, easy to find. Clean and good service.

Cons:

N/A

2026-10-15 • via Nuitee
Y
YUKIE • solo_traveller • jp
10
2026-10-15 • via Nuitee
B
bilal • couple • tr
8
Pros:

Konumunu beğendik

Cons:

Odalar çok küçüktü

2026-10-15 • via Nuitee
正廣 • solo_traveller • jp
5
まあまあ
2026-10-15 • via Nuitee
C
carla • extended_group • us
4
This room was super cramped, bad food, amazing location
Pros:

The location was amazing! The staff were great as well. The cleaning staff were accommodating!

Cons:

Paid extra for breakfast and awful. The exact same thing everyday! Do not pay extra for breakfast. Get up and walk around and find something to eat. Eating is pretty inexpensive there. The room is as so small you could barely turn around in.

2026-10-15 • via Nuitee
F
Francesco • couple • it
8
Consigliato per la posizione
Pros:

Posizione centrale, a pochi minuti dall’incrocio di’ shibuya.
Nei dintorni e posti dove poter mangiare

Cons:

Staff poco cortese.
Stanza piccola e poca arieggiata.

2026-10-14 • via Nuitee
K
kyoko • solo_traveller • jp
10
Pros:

何度か宿泊してます。別のアパホテルにも宿泊してますが枕が無かったりとかスタッフが外国人ばかりでちょっと良くなかった。

Cons:

何も無いです。

2026-10-13 • via Nuitee
M
Michael • solo_traveller • de
9
2026-10-13 • via Nuitee
L
Live • solo_traveller • us
10
Pros:

i loved how close this was to everything , to the popular stores and restaurants and the stations to get to other places. this was my first time in japan and bc of the wonderful experience amenities and hospitality i was able to enjoy my trip and feel safe the whole time. super accommodating and would definitely recommend again for my next trip back thank you !

2026-10-13 • via Nuitee
C
Conrad • solo_traveller • us
10
Great price
Pros:

Great location, walking distance to Shibuya strip

Cons:

Pricey compared to others but newer and updated

2026-10-13 • via Nuitee
E
Elisa • couple • ch
8
Standort war super !
Pros:

Zu Fuss alles gut zu erreichen, nähe Shibuya-Crossing.

Cons:

evtl zu kleine Zimmer aber normal für Japan.

2026-10-12 • via Nuitee
N
nagisa • family_with_children • jp
9
Pros:

清潔感かんじられる

Cons:

エレベーターが1台なので
贅沢な願いですが乗れずに見送る方やことが何度かあった

2026-10-12 • via Nuitee
F
Fredrik • solo_traveller • se
9
2026-10-12 • via Nuitee
C
Chamssin • solo_traveller • au
10
2026-10-12 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

Very comfortable room. Bed was very comfortable and the AC worked well. Fresh towels daily. Very quiet room with a great location.

Cons:

The room was smaller than I expected, but it was so thoughtfully laid out that it really wasn't an issue.

2026-10-11 • via Nuitee