Hotel María Bonita Consulado Americano

Hotels
8.5 (1085 reviews)
Avenida Paseo de la Victoria 4451 , Ciudad Juárez , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Poor food quality
Inefficient service
Room comfort issues

Categories

Cleanliness
8
Reviews indicate poor quality of food and issues with room maintenance.
Service
9.5
Mixed sentiments, but highlighted friendly staff and good customer service.
Location
10
Many reviews praise the location as perfect.
Room Quality
8
Issues with TV and general room comfort were mentioned.
Amenities
9.5
Positive mentions of the pool and breakfast.
Value for Money
8
Several comments suggest it's overpriced for what is offered.
Food and Beverage
6
Consistently negative feedback about the food quality.
Overall Experience
9
Overall enjoyment of the stay despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Convenient Location and Amenities
Located opposite Las Misiones shopping mall, Hotel María Bonita Consulado Americano offers a range of amenities for a comfortable stay. Enjoy the indoor swimming pool, fitness centre, and complimentary American breakfast.

Modern Rooms and Dining Options
Experience smart rooms with street views, free Wi-Fi, and flat-screen TV. Indulge in the on-site restaurant and bar, or explore the nearby cafés, restaurants, and shops.

Security and Convenience
Rest assured with 24-hour security and reception services. Additional features include free private parking, a games room, and a convenient airport shuttle service.

Book now for a delightful stay at Hotel María Bonita Consulado Americano, just 150 meters from the US Consulate.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1085 reviews
Cleanliness: 8
Service: 9.5
Location: 10
Room Quality: 8
Amenities: 9.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 9
R
Ricarda extended_group us
10
Ecselente
Pros:

La atension del mesero en los desaliños. Muy amable y servicial le doy un diez

Cons:

Si fue bueno

2026-03-14 via Nuitee
B
Baruc Javier family_with_children mx
10
Pros:

Todo muy cómodo, muy limpió y muy sabrosa la comida.

Cons:

La parte de enfrente del Hotel estaba cerrada, supongo que estaba en remodelacion

2026-03-10 via Nuitee
R
Rosa Elia solo_traveller us
10
El personal del restaurante y limpieza muy amables
Pros:

Todo muy bonito limpio y amables

Cons:

Que no te dan información específica de la hora de tu salida yo me confié y tuve que pagar medio día más

2026-03-09 via Nuitee
M
Merelin couple us
10
Very clean and beautiful ambience
Pros:

Very clean. Excellent hospitality. Beautiful ambience. Staff is very attentive.

2026-03-07 via Nuitee
A
Ana couple us
6
Cons:

The parking it’s always super packed

2026-03-06 via Nuitee
M
Minjarez couple mx
10
...
Pros:

EL SERVICIO

Cons:

.

2026-03-04 via Nuitee
N
Nemecio couple us
10
2026-03-04 via Nuitee
G
Guisela family_with_children us
8
Great value
Pros:

The location was great close to shopping centers. Breakfast and buffet restaurant was amazing. The hotel has an indoor pool and a small cute chapel

Cons:

Everyone was nice except for a few front desk ladies that were not helpful and one time I was told my son was not on my reservation at breakfast and it was embarrassing because I had stayed three days prior to that no issues.

2026-03-03 via Nuitee
K
Klaus extended_group br
9
2026-03-02 via Nuitee
A
Ana couple us
6
It was okay could have been better
Pros:

The cleaning lady’s very super nice and helpful

Cons:

The front desk people bad bad attitude plus they don’t explain how the buffet works

2026-03-01 via Nuitee
M
Maria Yazmin family_with_children mx
8
Pros:

Su ubicación, la cama

Cons:

La comida de restaurante

2026-02-28 via Nuitee
J
James couple mx
10
When in Cd. Juarez, we will not even look at any other place to stay. Can't get better.....
Pros:

The hotel makes you feel like you are home, or in a good place. There is no doubt it is family owned the way it is run and makes you feel. Just look at some pics, you will understand how you can feel at home in this hotel. Food is very good and priced right. No one is rushing you to hurry and eat etc. The bed is as comfortable as anyone could hope for.

Cons:

I will let you know if I think of anything.

2026-02-28 via Nuitee
M
Maria couple us
8
Pros:

Servicio y limpieza.

Cons:

En la descripción del hotel Booking dice que incluye el desayuno, pero no especifica que clase de desayuno si continental o buffet del hotel.
Nosotros tuvimos que pagar para tener acceso al desayuno buffet.
Esto NO me parece que esté bien, que no especifique Booking que hay que pagar extra para obtener mejor desayuno y comida.

2026-02-26 via Nuitee
I
Irving Ruiz family_with_children mx
10
2026-02-26 via Nuitee
E
Eduardo couple us
8
Pros:

Indoor pool

Cons:

The parking

2026-02-26 via Nuitee
R
Rafael family_with_children mx
9
Pros:

Personal amable, buen desayuno incluido y la ubicación, para mi necesidad.

Cons:

El colchón de la habitación 306.

2026-02-25 via Nuitee
K
Krystal extended_group us
10
Pros:

breakfast is always excellent

2026-02-25 via Nuitee
J
Jose extended_group us
8
Bueno pero seria mejor
Pros:

El lugar

Cons:

Estacionamiento

2026-02-25 via Nuitee
E
Ernesto family_with_children mx
5
Regular,
Pros:

La alberca climatizada

Cons:

Fallas con televisor, fallas con puerta, no habria con mi tarjeta y tardaban en solucionar.

2026-02-22 via Nuitee
A
ALBA couple us
10
2026-02-14 via Nuitee