Pacific Plaza Apartments

Hotels
8.9 (522 reviews)
142 The Esplanade, Surfers Paradise , Gold Coast , au

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Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful scenery
Great location
Spacious rooms
Excellent service
Cons:
Need for refurbishment
Minor cleanliness issues
Air conditioning problems

Categories

Cleanliness
8.58
The reviews mention the cleanliness of the room, which was appreciated, but there were minor cleanliness issues such as some gum found and need for floor cleaning.
Service
9.45
Several reviews praise the service of the property manager and hosts, indicating a very positive experience.
Location
9.29
The location was frequently highlighted as fantastic and convenient, being close to the beach and tram station.
Room Quality
8.94
Rooms were often described as spacious and well-equipped, but issues with air conditioning and minor complaints were noted.
Amenities
8.77
Amenities like the pool and gym were well-received, although some guests suggested improvements in cooking supplies.
Value for Money
8.63
While many guests were happy with their stay, price complaints were noted, especially during peak rates.
Food and Beverage
8.28
No specific mentions about food and beverage services were noted; therefore, it is rated standard.
Overall Experience
9.25
Many strong positive sentiments about overall satisfaction with their stay, indicating a generally high level of enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:04

Property Description

Luxurious Oceanfront Apartments
Experience the perfect beach getaway at Pacific Plaza Apartments, just steps away from Surfers Paradise Beach.

Unbeatable Amenities
Enjoy stunning ocean views from your private balcony, unwind in the fitness centre, or take a dip in the outdoor pool and hot tub overlooking the sea.

Convenient Location
With top attractions like Seaworld and Jupiters Casino a short drive away, and the Gold Coast Airport within 30 minutes, our prime location offers easy access to all the excitement.

Book now to indulge in a beachfront retreat with exceptional amenities and a prime location for your Gold Coast adventure!

Important information:

Please note that each apartment is individually decorated, and the images shown are only to be used as a guide. Please note that No refunds due to change of mind and once check in and keys are collected. Please note that our basement car park has a maximum height of 5.9 feet. Please notify us prior to arrival if your vehicle is higher then 5.9 feet. Please note that for all in house payments of bookings there is a credit card surcharge of 1% and over the phone payments there is a credit card surcharge of 1.2%. Cards accepted are Mastercard, Visa, JCB and Amex. Please note that this property does not accept Diners Club credit cards. Please note 'NO SCHOOLIES BOOKINGS' Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 522 reviews
Cleanliness: 8.58
Service: 9.45
Location: 9.29
Room Quality: 8.94
Amenities: 8.77
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 9.25
C
Craig • family_with_children • au
10
Absolutely delightful. Will absolutely book again.
Pros:

Refurbished and amazing

Cons:

Nearly construction but not property’s fault

2026-06-27 • via Nuitee
M
Marizza • extended_group • au
8
2026-06-21 • via Nuitee
S
Svitlana • solo_traveller • au
10
2026-06-20 • via Nuitee
M
Mathew • solo_traveller • nz
10
Pros:

How close to the trams and beach it was also a walk to town. Kids loved the pool

2026-06-19 • via Nuitee
N
Ngapua • solo_traveller • au
10
Pros:

Bed was comfortable, apartment was big and beautiful view of the ocean, love the water and the pot, pans and kitchenware was amazing.

Cons:

We could extend our stay 😒😒. They was booked out

2026-06-19 • via Nuitee
S
Shane • couple • au
9
2026-06-14 • via Nuitee
T
tim • solo_traveller • au
10
Pros:

Location.location

Cons:

All

2026-06-14 • via Nuitee
I
Ian • family_with_children • au
10
Pros:

Great service from Brock, particularly when I needed to extend our booking.
Secure parking was a bonus

2026-06-14 • via Nuitee
M
Mike • extended_group • au
8
2026-06-09 • via Nuitee
M
Mike • solo_traveller • gb
10
Pros:

Great location with fantastic beach view. Apartment was spotlessly clean with all the facilities. Would certainly recommend and planning a further visit later in the year. Bec and Brock were great.

2026-06-08 • via Nuitee
M
Megan • family_with_children • au
9
We had a great time.
Pros:

Location was great. Handy to everywhere and close to the tram. Easy access and option for high vehicles.
View is amazing.

Cons:

Pool was pretty cold but that is probably weather related.

2026-06-07 • via Nuitee
C
Carol • couple • au
10
Will definitely stay again
Pros:

Great location and beautiful outlook. Fresh, modern, clean and well appointed

2026-06-07 • via Nuitee
S
Stephen • solo_traveller • au
10
Pacific plaza apartments the place to stay
Pros:

Location, roomy apartment, View, clean, all the above 10/10! ❤️❤️❤️

Cons:

Nothing!! Car park a little tricky but that was ok after a bit of practice.

2026-06-05 • via Nuitee
K
Kim • extended_group • au
9
2026-06-05 • via Nuitee
M
Mark • couple • au
10
2026-06-05 • via Nuitee
K
Kalyana • solo_traveller • au
10
Pros:

The view was amazing and everything was clean and nice

Cons:

The bed blanket was looks old

2026-06-02 • via Nuitee
C
Cathy • couple • au
10
2026-05-29 • via Nuitee
D
Del • solo_traveller • au
9
Family Friendly Beach stay
Pros:

Great location across from the beach with beautiful beach views and plenty of space for families wanting the comforts of home while on holiday. Having the pool and sauna to ourselves was an added bonus.

Cons:

Everything met our expectations and matched what we had planned for.

2026-05-25 • via Nuitee
D
Dex • extended_group • sg
8
Great location
Pros:

Location was great! Self-contained apartment where you have everything you need. Few steps away from the beach and the tram station.

Cons:

There is no aircon in the smaller room, only ceiling fan. The shower takes time to balance into lukewarm water.

2026-05-25 • via Nuitee
W
Weston • couple • nz
10
2026-05-24 • via Nuitee