Punthill Spring Hill

Hotels
8.8 (1154 reviews)
40 Astor Terrace , Brisbane , au

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.94
Multiple complaints about room cleanliness and maintenance were noted, impacting the rating.
Service
9.41
Staff were described as friendly and accommodating, providing good service overall.
Location
9.45
The location received positive feedback for being convenient and accessible.
Room Quality
8.4
Rooms were generally comfortable, but some guests noted issues with furnishings and space.
Amenities
8.43
Amenities were sufficient, but some maintenance issues with the pool and kitchen were mentioned.
Value for Money
8.89
Overall perceived value was fair, considering room rates and amenities.
Food and Beverage
8.94
Food quality was praised, especially the amenities.
Overall Experience
8.91
Despite some issues, guests had a generally pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:57

Property Description

Luxurious Accommodation with Kitchenette
Indulge in the comfort of stylish studios equipped with a 42-inch flat-screen TV and kitchenette in every room. Perfect for both short and long stays, enjoy the convenience of having your own cooking space.

Relaxing Amenities for Guests
Unwind and rejuvenate with our swimming pool, fitness centre, and BBQ area. Whether you prefer a refreshing swim or a workout session, we have the facilities to cater to your relaxation and leisure needs.

Convenient Location for Exploring
Located just minutes away from popular attractions like Queen Street Mall and South Bank Parkland, our hotel provides easy access to the best of Brisbane. Explore the city with ease and make the most of your stay.

Book now to experience the perfect blend of comfort and convenience at Punthill Spring Hill.

Important information:

Please note that there is a 2% charge when you pay with a Visa, Mastercard, American Express and Diners Club credit card.

You must show a valid credit card and government issued photo ID upon check in. This credit card and photo ID must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 9 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1154 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
R
Rebecca • solo_traveller • au
9
Great stay
Pros:

Staff lovely, car parking available

2026-02-14 • via Nuitee
J
Joke • solo_traveller • nl
8
Het was comfortabel
Pros:

De ligging

Cons:

2e nacht niet schoongemaakt

2026-02-09 • via Nuitee
J
JAYOUNG • couple • kr
10
2026-02-09 • via Nuitee
M
magali • extended_group • pf
8
2026-01-29 • via Nuitee
J
jessica • family_with_children • au
10
2026-01-26 • via Nuitee
J
Julian • couple • au
10
2026-01-25 • via Nuitee
A
anne • extended_group • au
8
2026-01-25 • via Nuitee
M
mark • couple • au
9
2026-01-22 • via Nuitee
C
consuelo • family_with_children • cl
1
mal
Pros:

llegamos a la habirtacion y el aire acondicionado estaba goteando, toda la cama mojada, almoadas etc.. no habia otra habitacion ni personal para camboar las sabanas, todo mal.

Cons:

que no habia personal para solucionar el tema de la sabana y la recepcionista tuvo que cambiar la sabana conmigo

2026-01-21 • via Nuitee
R
Rosemary • family_with_children • au
3
Won’t be back. Dated and unclean
Pros:

Staff were friendly.

Cons:

Carpets stunk, worn room and won’t come back.

2026-01-20 • via Nuitee
T
Taonga • couple • au
7
2026-01-20 • via Nuitee
T
taj • extended_group • au
7
2026-01-20 • via Nuitee
M
Micol • extended_group • it
8
2026-01-20 • via Nuitee
F
Fergus • couple • nz
8
2026-01-20 • via Nuitee
C
Cheryl • couple • au
10
2026-01-20 • via Nuitee
S
Suzie • solo_traveller • au
10
2026-01-20 • via Nuitee
N
Nicola • solo_traveller • nz
8
Punthill at Spring Hill was handy, comfortable and affordable. Thank you for a pleasant stay.
Pros:

Nice staff. Clean and tidy room. Bigger than expected or needed. Very comfortable bed. Lovely linens. Towels were excellent too. Bathroom was spotless and the cleaners obviously take great care with their work. The shower was great to use.

Cons:

The only things that could have been improved were that the air conditioning unit was making a knocking noise. I turned it off overnight else I would not have been able to sleep for the knocking noise it was making.
The balcony curtains /sheers were hanging off their curtain hooks, where they join. Otherwise everything was clean, tidy and organised.

2026-01-19 • via Nuitee
B
Brian • couple • au
9
2026-01-19 • via Nuitee
R
Rosemary • family_with_children • pg
7
It was lovely and met our family's needs
Pros:

Food was excellent and amenities were great

Cons:

We thought room service cleaning could be improved. We didn't have our linen change throughout the nine days we stayed there.

2026-01-19 • via Nuitee
S
Susan • family_with_children • gb
3
Never again
Pros:

OK, do you think you should book yourself? If you are looking for one to three nights, then it will be good; any longer, do not bother! I booked a three-person room for two people to have more room, and I liked the idea of a bed around the corner for more privacy, as I was sharing with my nephew. We booked for two weeks. Looking at the diagram, it showed one single wardrobe and one double wardrobe, plenty of space (so I thought), and all the hotel pictures looked good.
The staff are very friendly,
The beds are clean and very comfortable, but the hotel is a bit tired.

Cons:

The room had one single wardrobe with 7 hangers, no drawers, so we lived out of our cases for two weeks and
I was shocked to find out that if you are staying for more than a week, then you only get housekeeping every 7 days. Our bins were overflowing, so they made an exception and agreed to collect them after five days. They also told us we could collect clean towels ourselves from reception if we couldn't wait a week. The pool is cold and very shabby, and I was not impressed with the balcony furniture

2026-01-19 • via Nuitee