Mercure Chur City West

Hotels
•
Mercure
8.6 (1644 reviews)
Comercialstrasse 32 , Chur , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms with nice views
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.86
The bathroom floor wasn’t clean and there were mentions of unclean areas.
Service
9.33
Staff were welcoming, helpful, and attentive during stays.
Location
8.87
Some guests appreciated its accessibility, despite being away from the city center.
Room Quality
8.82
Rooms were spacious and comfortable, with nice views in some cases.
Amenities
8.85
Included amenities like in-room sauna and a good buffet breakfast.
Value for Money
8.31
Some guests found the price of breakfast high for the quality offered.
Food and Beverage
7.86
Breakfast options were limited, and some guests were dissatisfied with food availability.
Overall Experience
8.93
Overall satisfaction with the stay, considering various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Modern Hotel with Top-Notch Amenities

Luxurious Accommodations
Mercure Chur City West, opened in 2012, offers spacious air-conditioned rooms with wooden floors and modern amenities. Each room includes a flat-screen TV, safety deposit box, minibar, and a private bathroom for utmost comfort.

Delicious Dining Options
Guests can savor a breakfast of local produce each morning and indulge in seasonal regional specialties at the hotel's restaurant. The terrace provides a charming setting to enjoy meals. Additionally, there is a bar for evening drinks and a designated smoking area.

Convenient Facilities
The hotel features a 24-hour gym, free WiFi throughout the building, and private parking with direct access to the hotel. With a bus stop just 100 meters away and the city center a short distance, Mercure Chur City West offers a perfect blend of convenience and luxury.

Book your stay at Mercure Chur City West for a memorable experience!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1644 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
M
Maria • family_with_children • pt
5
Cons:

Almofadas péssimas, quarto frio.

2026-04-03 • via Nuitee
E
Emi • family_with_children • de
9
2026-04-03 • via Nuitee
R
Rustem • couple • kz
10
Pros:

Отличный отель. Расположение идеальное если ты на машине. Хороший паркинг. Самое удобное что отель соединен с Mall.

2026-04-02 • via Nuitee
B
Bianka • couple • de
10
Tolles Hotel, um Chur zu erkunden oder für eine Zwischenübernachtung auf dem Weg nach Italien
Pros:

Das Hotel liegt bei einem großen Einkaufszentrum, in dessen Tiefgarage auch die Mercure Parkplätze zu finden sind. Der Lift von dort führt praktischerweise direkt in die oberen Stockwerke.
Das Zimmer war sehr geräumig und äußerst sauber. Der Blick von den beiden großen Panoramafenstern auf die (zum Teil noch verschneiten) Berge ist großartig! Schade nur, dass etliche moderne Gebäude im Vordergrund die Aussicht etwas stören.
Ansonsten war das Zimmer superpraktisch ausgestattet: Viele Steckdosen, eine extra Steckdosenleiste, eine Nespresso-Kaffeemaschine, Wassergläser und Karaffe, (richtige) Zahnputzgläser, Kosmetikspiegel, hochwertiges Toilettenpapier, flauschige Handtücher, begehbare Dusche mit extra Duschvorhang für das Fenster, Fußbodenheizung, Parkett, Kühlschrank, Safe, beschriftete Lichtschalter und Schalter für die Jalousien. Eine kleine Sitzecke mit Sesseln, Glastisch und Lämpchen sowie ein bequemes Bett und ein Bad mit Tageslicht tragen ebenfalls zum großen Komfort bei.
Darüber hinaus gab es viel Platz für das Gepäck.

Cons:

Die Lüftung / Klimaanlage konnte man anscheinend nicht ausschalten (Automatikmodus) und war nachts deutlich wahrzunehmen.
Die Regulierung des Wasserhahns in der Dusche war etwas schwierig. Den richtigen Punkt für die Temperatur zu finden war nicht einfach. Entweder war das Wasser sehr heiß oder sehr kalt ... Aber das nur am Rande!

2026-04-02 • via Nuitee
M
Maria • solo_traveller • no
7
Pros:

Utsikt

2026-04-02 • via Nuitee
D
Darin • couple • ro
9
Pros:

La un asa hotel - papucii de casa ar trebui sa fie in standard nu contra cost !!! 2chf / pereche ??!!
Personalul de la curatenie nu tine cont de restul cazatilor ( de la ora 8.30 au inceput sa aspire de parca erau firma de constructii cu picamere !! - in camera de langa noi - aveam pe usa Nu deranjati !! - deranjant totusi pt un check out de ora 11 !!!)

2026-04-01 • via Nuitee
K
Karin • couple • ch
8
2026-03-29 • via Nuitee
D
Daniel • family_with_children • ch
10
Pros:

Zimmer und Einrichtung sind top, modern und zweckmässig, das Bett ist sehr gut. Gewöhnungsbedürftig sind die Bedienknöpfe für das Licht und die Storen.

Cons:

Die Erreichbarkeit mit dem Bus ist an den Wochentagen super (Bushsltestelle vor dem Hotel). Leider aber spät am Abend und am Sonntag fährt der Bus nicht. Schade. Nächste bediente Bushsltestelle ist dann 10 Fussminuten entfernt.

2026-03-29 • via Nuitee
G
Gabriela • solo_traveller • ch
9
2026-03-27 • via Nuitee
N
NATOVITZ • family_with_children • us
10
Pros:

Very nice room nice view from the room location was a little far from old part of city, but a very nice property.

2026-03-26 • via Nuitee
C
Christoph • couple • ch
8
2026-03-25 • via Nuitee
D
Dominique • solo_traveller • fr
9
2026-03-23 • via Nuitee
D
Deniz • family_with_children • tr
10
Pros:

Muhtesem manzara, temiz odalar, harika konum

2026-03-23 • via Nuitee
S
Sara • couple • gb
7
Modern, clean and friendly staff
Pros:

Great parking under the hotel and you get a free bus ticket to town. Clean and comfortable

Cons:

Located outside of town a 20 minute walk but free bus ticket makes it easy

2026-03-22 • via Nuitee
V
Vesselina • solo_traveller • ch
10
2026-03-21 • via Nuitee
A
Andreina • family_with_children • de
10
2026-03-18 • via Nuitee
D
DannyBeGood • family_with_children • cn
10
2026-03-17 • via Nuitee
G
George • couple • gb
9
Pros:

View

Cons:

Breakfast

2026-03-17 • via Nuitee
M
Marco • family_with_children • it
7
Pros:

Letto comodo

Cons:

Non c'era nemmeno una finestra. Posizione non proprio comoda

2026-03-17 • via Nuitee
D
DannyBeGood • family_with_children • cn
10
2026-03-17 • via Nuitee