Mercure Chur City West

Hotels
•
Mercure
8.6 (1701 reviews)
Comercialstrasse 32 , Chur , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms with nice views
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.86
The bathroom floor wasn’t clean and there were mentions of unclean areas.
Service
9.33
Staff were welcoming, helpful, and attentive during stays.
Location
8.87
Some guests appreciated its accessibility, despite being away from the city center.
Room Quality
8.82
Rooms were spacious and comfortable, with nice views in some cases.
Amenities
8.85
Included amenities like in-room sauna and a good buffet breakfast.
Value for Money
8.31
Some guests found the price of breakfast high for the quality offered.
Food and Beverage
7.86
Breakfast options were limited, and some guests were dissatisfied with food availability.
Overall Experience
8.93
Overall satisfaction with the stay, considering various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Modern Hotel with Top-Notch Amenities

Luxurious Accommodations
Mercure Chur City West, opened in 2012, offers spacious air-conditioned rooms with wooden floors and modern amenities. Each room includes a flat-screen TV, safety deposit box, minibar, and a private bathroom for utmost comfort.

Delicious Dining Options
Guests can savor a breakfast of local produce each morning and indulge in seasonal regional specialties at the hotel's restaurant. The terrace provides a charming setting to enjoy meals. Additionally, there is a bar for evening drinks and a designated smoking area.

Convenient Facilities
The hotel features a 24-hour gym, free WiFi throughout the building, and private parking with direct access to the hotel. With a bus stop just 100 meters away and the city center a short distance, Mercure Chur City West offers a perfect blend of convenience and luxury.

Book your stay at Mercure Chur City West for a memorable experience!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1701 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
A
Anne • solo_traveller • gb
10
Lovely stay in Chur
Pros:

The view from the room was glorious. Room size was excellent and beautifully clean.

Cons:

Price of the breakfast was expensive so chose to eat elsewhere.

2026-05-16 • via Nuitee
M
Mariana • solo_traveller • es
7
2026-05-16 • via Nuitee
A
Andrée • couple • ch
10
Super tolles Hotel!
Pros:

Das Personal war sehr freundlich. Wir bekamen sogar noch ein Upgrade, weil ich Geburtstag hatte!
Das Nachtessen im hauseigenen Restaurant war absolut köstlich!

2026-05-14 • via Nuitee
G
Gian • solo_traveller • ch
8
2026-05-14 • via Nuitee
A
Alexander • couple • de
8
2026-05-13 • via Nuitee
N
nick • solo_traveller • nz
10
Pros:

Nice and clean

2026-05-13 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-05-13 • via Nuitee
F
Ferhat • family_with_children • ch
10
J’ai bien aimé chur agréable ville propre reposant.
Pros:

Propreté calme

Cons:

J’ai payé un petit déjeuner en plus j’ai trouvé un peu cher.

2026-05-11 • via Nuitee
R
Rob • solo_traveller • ch
10
Perfect stay!
Pros:

Everything was tidy and modern. Parking was very affordable. I got a free upgrade to a large room.

2026-05-11 • via Nuitee
C
Cristina Raluca • couple • ro
9
Pros:

- excellent location and exceptional staff;
- the cleanliness and services were also very good.

Cons:

- breakfast could be improved, but it was ok overall

2026-05-11 • via Nuitee
C
Cesare • solo_traveller • ch
10
Pros:

Vista spettacolare, ottimo ristorante, shopping center e parcheggio coperto sotto l'albergo

2026-05-10 • via Nuitee
M
Marianne • solo_traveller • ch
7
Pros:

Wir hatten ein ruhiges Zimmer im 8. Stockwerk.

Cons:

Das Frühstück hat mich persönlich nicht überzeugt. Nur ungesundes, Weissmehlbrot, kein gutes Vollkorn- oder Mischkornbrot, keinen laktosefreien Joghurt, keine laktosefreie Milch im Angebot, schade, das finde ich nicht zeitgemäss. Das Rührei hat mir nicht geschmeckt; es war sowohl vom Geschmack als auch von der Konsistenz nicht überzeugend und schmeckte wässrig.
Wir bekamen zudem einen Zimmerschlüssel für ein Zimmer, das bereits durch andere Gäste belegt war. Das sollte nicht sein.

2026-05-09 • via Nuitee
W
WeZipp • couple • de
10
2026-05-09 • via Nuitee
K
Kristian • couple • fr
7
Гарний краєвид і дуже чисто
Cons:

Нас заселили на першому поверсі, тому поруч з нашим вікном була доріжка де інколи хтось проходив. Тому ми не могли постійно залишати відкритими вікна. Ми не могли розслабитися коли хтось ходить під нашими вікнами.

2026-05-09 • via Nuitee
G
Gavan • couple • au
9
Comfortable in Chur
Pros:

The hotel was new, rooms were large and ours had views over the town of Chur. Comfortable beds and a good bathroom. Bus stop right outside the front door made commuting very easy.

Cons:

Nothing

2026-05-08 • via Nuitee
M
Manuel • solo_traveller • kr
10
Pros:

응대가 좋았고 만족합니다.

Cons:

단점을 보지 못했고 짧게 머물러서 알수없다.

2026-05-08 • via Nuitee
W
WENCELMO • solo_traveller • ph
9
Pros:

Good location, super friendly staff and clean

2026-05-06 • via Nuitee
J
Jolanta • solo_traveller • pl
5
2026-05-05 • via Nuitee
A
Alimanta • family_with_children • es
9
2026-05-04 • via Nuitee
P
Peter • solo_traveller • ch
9
Pros:

Schönes Zimmer mit Aussicht. Bequem von der Garage ins Hotel. Gutes Restaurant mit freundlicher Bedienung

Cons:

Die Lichtschalter im Zimmer

2026-05-03 • via Nuitee