Mercure Chur City West

Hotels
•
Mercure
8.6 (1794 reviews)
Comercialstrasse 32 , Chur , ch
+41 81 256 55 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms with nice views
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.86
The bathroom floor wasn’t clean and there were mentions of unclean areas.
Service
9.33
Staff were welcoming, helpful, and attentive during stays.
Location
8.87
Some guests appreciated its accessibility, despite being away from the city center.
Room Quality
8.82
Rooms were spacious and comfortable, with nice views in some cases.
Amenities
8.85
Included amenities like in-room sauna and a good buffet breakfast.
Value for Money
8.31
Some guests found the price of breakfast high for the quality offered.
Food and Beverage
7.86
Breakfast options were limited, and some guests were dissatisfied with food availability.
Overall Experience
8.93
Overall satisfaction with the stay, considering various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Modern Hotel with Top-Notch Amenities

Luxurious Accommodations
Mercure Chur City West, opened in 2012, offers spacious air-conditioned rooms with wooden floors and modern amenities. Each room includes a flat-screen TV, safety deposit box, minibar, and a private bathroom for utmost comfort.

Delicious Dining Options
Guests can savor a breakfast of local produce each morning and indulge in seasonal regional specialties at the hotel's restaurant. The terrace provides a charming setting to enjoy meals. Additionally, there is a bar for evening drinks and a designated smoking area.

Convenient Facilities
The hotel features a 24-hour gym, free WiFi throughout the building, and private parking with direct access to the hotel. With a bus stop just 100 meters away and the city center a short distance, Mercure Chur City West offers a perfect blend of convenience and luxury.

Book your stay at Mercure Chur City West for a memorable experience!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1794 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
P
Prisca • solo_traveller • ch
8
2026-08-08 • via Nuitee
V
Vigdis • extended_group • no
4
2026-08-07 • via Nuitee
P
Pietro • couple • ch
8
2026-08-06 • via Nuitee
O
Oleg • couple • ua
7
Рівень трохи вище середнього
Pros:

Розташування,як для транзитного готелю

Cons:

Занадто дорого для даного рівня комфорту. Малий номер. Відсутні штори у ванній кімнаті. Досить стара сантехніка.

2026-08-06 • via Nuitee
B
Bhushan • family_with_children • gb
10
Pros:

Location, facilities-fridge hob and water

2026-08-05 • via Nuitee
A
Anke • couple • nl
7
2026-08-05 • via Nuitee
A
Ambord • family_with_children • ch
10
2026-08-03 • via Nuitee
A
Alexandrine • family_with_children • fr
7
Confortable mais un peu loin du centre
Pros:

Chambre très confortable mais literie un peu trop molle pour moi.
L'hôtel offre le trajet en bus pour le centre ville.
La proximité avec un centre commercial ouvert tard.

Cons:

De la gare il faut prendre un bus. Pas évident de savoir que les distributeurs de tickets de tram ne sont pas les mêmes que pour les bus. L'emplacement, très éloigné du centre.
Le petit déjeuner n'est vraiment pas terrible pour le prix et pour un Mercure. Peu de choix.

2026-08-03 • via Nuitee
B
Bassem • couple • ch
8
2026-08-03 • via Nuitee
R
Renate • couple • ch
8
Pros:

Sehr aufmerksames, hilfsbereites und freundliches Personal am Empfang

Cons:

Die Ablagefläche für einen selbst kleinen Koffer ist zu klein

2026-07-25 • via Nuitee
B
Balázs • solo_traveller • hu
10
Pros:

Rendkívül modern, jól felszerelt szálloda. A szoba kellően tágas és gyönyörű kilátás volt a 9 emeletről a hegyre. A szobában még infra szauna is volt. Az ágy nagyon kényelmes volt.

Cons:

A reggeli lehetett volna kicsit változatosabb és a mélygarázsban való parkolás 25 CHF/éjszaka áron elég drága volt.

2026-07-24 • via Nuitee
P
Poprawski • family_with_children • pl
10
Bardzo polecam
2026-07-22 • via Nuitee
M
MEHMET • family_with_children • tr
10
2026-07-21 • via Nuitee
M
Matthias • couple • ch
9
Modern, geräumig, gute Lage inkl. Anbindung ins Einkaufszentrum.
Pros:

Modern, geräumig, gute Lage inkl. Anbindung ins Einkaufszentrum.

Cons:

Das Hotelrestaurant war wegen Betriebsferien geschlossen!

2026-07-21 • via Nuitee
J
Jan • family_with_children • cz
9
2026-07-20 • via Nuitee
M
Manuela • solo_traveller • ch
7
Pros:

Ausstattung

Cons:

Bei Wind gehen die Storen die ganze Nacht ununterbrochen auf und zu, Nachtruhe unmöglich, zudem war die Matratze in diesem Zimmer irgendwie weicher als gewöhnlich und für mich uu weich

2026-07-18 • via Nuitee
M
Marcin • solo_traveller • pl
10
Pros:

Widok i obsluga

2026-07-17 • via Nuitee
R
Roeland en Marjolein • solo_traveller • nl
9
Pros:

Grote kamer met een mooi uitzicht! Zeer comfortabel, heerlijke bedden, goede wifi. Ontbijt is goed, maar in onze ogen qua prijs wat aan de hoge kant..Fietsen mochten in de garage.

2026-07-17 • via Nuitee
E
Elisabeth • family_with_children • no
10
2026-07-17 • via Nuitee
S
Selina • solo_traveller • ch
9
2026-07-16 • via Nuitee