Mercure Chur City West

Hotels
•
Mercure
8.6 (1776 reviews)
Comercialstrasse 32 , Chur , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms with nice views
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.86
The bathroom floor wasn’t clean and there were mentions of unclean areas.
Service
9.33
Staff were welcoming, helpful, and attentive during stays.
Location
8.87
Some guests appreciated its accessibility, despite being away from the city center.
Room Quality
8.82
Rooms were spacious and comfortable, with nice views in some cases.
Amenities
8.85
Included amenities like in-room sauna and a good buffet breakfast.
Value for Money
8.31
Some guests found the price of breakfast high for the quality offered.
Food and Beverage
7.86
Breakfast options were limited, and some guests were dissatisfied with food availability.
Overall Experience
8.93
Overall satisfaction with the stay, considering various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Modern Hotel with Top-Notch Amenities

Luxurious Accommodations
Mercure Chur City West, opened in 2012, offers spacious air-conditioned rooms with wooden floors and modern amenities. Each room includes a flat-screen TV, safety deposit box, minibar, and a private bathroom for utmost comfort.

Delicious Dining Options
Guests can savor a breakfast of local produce each morning and indulge in seasonal regional specialties at the hotel's restaurant. The terrace provides a charming setting to enjoy meals. Additionally, there is a bar for evening drinks and a designated smoking area.

Convenient Facilities
The hotel features a 24-hour gym, free WiFi throughout the building, and private parking with direct access to the hotel. With a bus stop just 100 meters away and the city center a short distance, Mercure Chur City West offers a perfect blend of convenience and luxury.

Book your stay at Mercure Chur City West for a memorable experience!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1776 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
M
Manuela • solo_traveller • ch
7
Pros:

Ausstattung

Cons:

Bei Wind gehen die Storen die ganze Nacht ununterbrochen auf und zu, Nachtruhe unmöglich, zudem war die Matratze in diesem Zimmer irgendwie weicher als gewöhnlich und für mich uu weich

2026-07-18 • via Nuitee
E
Elisabeth • family_with_children • no
10
2026-07-17 • via Nuitee
R
Roeland en Marjolein • solo_traveller • nl
9
Pros:

Grote kamer met een mooi uitzicht! Zeer comfortabel, heerlijke bedden, goede wifi. Ontbijt is goed, maar in onze ogen qua prijs wat aan de hoge kant..Fietsen mochten in de garage.

2026-07-17 • via Nuitee
M
Marcin • solo_traveller • pl
10
Pros:

Widok i obsluga

2026-07-17 • via Nuitee
S
Selina • solo_traveller • ch
9
2026-07-16 • via Nuitee
G
Gabriele • couple • de
7
2026-07-15 • via Nuitee
A
Astrid • couple • ch
10
Pros:

Das Zimmer und die schöne Aussicht im 9 Stock

2026-07-14 • via Nuitee
W
wolfgang • solo_traveller • ch
6
Cons:

Fridge not working, air-conditioning not cool

2026-07-14 • via Nuitee
D
Debbie • couple • gb
9
Pros:

It was clean and the views were amazing

Cons:

It was a Sunday so very little open around. The hotel bar and restaurant also closed. Just a burger place near which was very good. Quite a walk out of town

2026-07-13 • via Nuitee
S
Sam • solo_traveller • no
8
2026-07-13 • via Nuitee
P
Peter • solo_traveller • at
10
Pros:

Schöne Aussicht Personal immer sehr freundlich Frühstück ausreichend essen sehr gut.

Cons:

Wc Brille wahr sehr locker

2026-07-12 • via Nuitee
S
Sterchi • family_with_children • ch
10
Top
2026-07-12 • via Nuitee
K
krmena22 • solo_traveller • ro
10
2026-07-10 • via Nuitee
A
Annika • couple • ch
9
2026-07-09 • via Nuitee
M
Michal • couple • cz
9
Fully recommended
Pros:

Modern hotel with nice and large room. Comfortable bad. Parking underground.

2026-07-08 • via Nuitee
C
Cara • solo_traveller • gb
10
Nice modern comfortable hotel
Pros:

The rooms are very comfortable and clean, the beds ensure a good night's sleep. The windows have external shades and good air conditioning to ensure the room stays cool. The shower was hot and the rooms very spacious and modern decor.

The welcome at reception was very warm, quick and a fun spin the wheel for a prize (sadly we didn't win). If you stay more than one night and opt for no housekeeping you get a little treat on your door which we loved as we are always happy with this option.

It was nice to have a beer at the end of the day in the bar downstairs, sitting outside watching the world go by. The hotel is on the outskirts of town and near many work places but this made it more interesting for us and there are no issues with noise etc.. Also you get free travel on the bus into the centre which is 10 minutes and the bus stops regularly outside the main hotel doors.

We ate at the hotel restaurant and the food and service was also very good.

If you want a comfortable hotel after a long day walking/sightseeing that offers modern rooms then this is perfect.

Cons:

Nothing

2026-07-08 • via Nuitee
D
Daniel STRUB • extended_group • ch
9
Es war alles tiptop. Werde gerne wieder kommen.
Pros:

Nahe der Autobahn gelegen, ausreichend Parkplätze, sehr freundliches, hiflsbereites Personal, saubere und geräumige Zimmer

Cons:

Es gab nichts zu beanstanden.

2026-07-07 • via Nuitee
C
Chikanayev • solo_traveller • kz
10
2026-07-07 • via Nuitee
M
Manuela • solo_traveller • ch
9
2026-07-07 • via Nuitee
A
Andrea • family_with_children • ch
7
2026-07-06 • via Nuitee