Mercure Chur City West

Hotels
•
Mercure
8.6 (1828 reviews)
Comercialstrasse 32 , Chur , CH
+41 81 256 55 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms with nice views
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.86
The bathroom floor wasn’t clean and there were mentions of unclean areas.
Service
9.33
Staff were welcoming, helpful, and attentive during stays.
Location
8.87
Some guests appreciated its accessibility, despite being away from the city center.
Room Quality
8.82
Rooms were spacious and comfortable, with nice views in some cases.
Amenities
8.85
Included amenities like in-room sauna and a good buffet breakfast.
Value for Money
8.31
Some guests found the price of breakfast high for the quality offered.
Food and Beverage
7.86
Breakfast options were limited, and some guests were dissatisfied with food availability.
Overall Experience
8.93
Overall satisfaction with the stay, considering various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Modern Hotel with Top-Notch Amenities

Luxurious Accommodations
Mercure Chur City West, opened in 2012, offers spacious air-conditioned rooms with wooden floors and modern amenities. Each room includes a flat-screen TV, safety deposit box, minibar, and a private bathroom for utmost comfort.

Delicious Dining Options
Guests can savor a breakfast of local produce each morning and indulge in seasonal regional specialties at the hotel's restaurant. The terrace provides a charming setting to enjoy meals. Additionally, there is a bar for evening drinks and a designated smoking area.

Convenient Facilities
The hotel features a 24-hour gym, free WiFi throughout the building, and private parking with direct access to the hotel. With a bus stop just 100 meters away and the city center a short distance, Mercure Chur City West offers a perfect blend of convenience and luxury.

Book your stay at Mercure Chur City West for a memorable experience!

Important information:

Late check-in is only possible upon prior confirmation by the property. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1828 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
C
Chris • couple • gb
9
This uited our purpose very well.
Pros:

Breakfast, lunch, helpful and efficient staff, view, room and shower, location and proximity to public transport.

Cons:

I thought that security in bedroom areas, could be improved allowing access on lifts and stair case with card key only above public areas.

2026-10-11 • via Nuitee
S
Susannah • couple • us
8
Nice stay before heading over the alps to Italy
Pros:

Very large room and very clean

Cons:

Location was a bit weird, entrance hard to find

2026-10-11 • via Nuitee
R
Renato • solo_traveller • ch
8
2026-10-11 • via Nuitee
J
Jakub • extended_group • cz
8
2026-10-11 • via Nuitee
V
Verena • solo_traveller • ch
10
2026-10-09 • via Nuitee
M
MOKTIR SINGH • couple • my
9
2026-10-08 • via Nuitee
B
Brigitte • couple • ch
2
Cons:

Schlechter Service. Keine Möglichkeit zum Umziehen bei early Check-in.

2026-10-08 • via Nuitee
J
Josiane • extended_group • lu
8
2026-09-16 • via Nuitee
W
William • couple • us
9
2026-09-16 • via Nuitee
R
Romin • family_with_children • gb
10
Pros:

Everything was good

2026-09-16 • via Nuitee
F
Fabrizio • solo_traveller • it
5
2026-09-15 • via Nuitee
W
WeZipp • couple • de
9
Alles Bestens, wir kommen gerne wieder.
2026-09-15 • via Nuitee
R
Roland • couple • ch
9
Wir waren schon ein paarmal im Mercure in Chur! Sehr schöne Altstadt!
Pros:

Ruhig, gut mit dem Bus erreichbar, schöne Zimmer, sehr nettes Personal!

Cons:

Alles war gut👍🏼

2026-09-14 • via Nuitee
K
Karin • solo_traveller • se
10
Pros:

Personalen var mycket hjälpsamma när vi kom sent på kvällen. Jättefint och välstädat rum.

2026-09-14 • via Nuitee
R
Rolf • solo_traveller • ch
10
2026-09-13 • via Nuitee
J
jimy • couple • cl
8
2026-09-13 • via Nuitee
C
Christian • couple • de
10
Pros:

Hervorragend gelegen. Sehr praktisch, Parkhaus restaurant und zimmer in einem Haus mit dem Fahrstuhl erreichbar

2026-09-13 • via Nuitee
P
Paul • couple • nz
8
Nice quick stop over for Bernina Express train ride, would be great to spend more time in Chur in the future 😊
Pros:

Restaurant on location, nice selection of food choices, comfortable bed, free bus service outside the door

Cons:

No issues during our stay

2026-09-13 • via Nuitee
E
eva • couple • ch
9
2026-09-13 • via Nuitee
G
Gaëlle • family_with_children • ch
9
Séjour parfait pour une nuit
Pros:

L'accueil est très professionnel et sympathique. Les chambres propres, lumineuses et grandes. Parfaitement situé à la sortie de l'autoroute.

2026-09-13 • via Nuitee