Mantra Central Wellington

Hotels
•
Mantra
7.4 (2948 reviews)
130 Victoria Street , Wellington , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable room
Cons:
Cleanliness issues
Dated facilities
Inadequate amenities

Categories

Cleanliness
6.86
Several reviews mentioned cleanliness positively, but there were concerns about the bathroom and kitchen cleanliness.
Service
8.83
The staff were consistently described as friendly and helpful, providing excellent service.
Location
8.37
Many reviews highlighted the great location close to shops and restaurants.
Room Quality
7.32
Room quality received mixed reviews, with some noting comfort while others mentioned dated facilities.
Amenities
6.85
Mentioned issues with missing amenities like kitchenware and poor WiFi connection.
Value for Money
7.31
Good value considering the location, but room conditions may not justify the price for some guests.
Food and Beverage
6.36
Breakfast was not provided on-site which was a disappointment for some guests, and quality was rated basic.
Overall Experience
7.33
Overall experience was positive due to location and service, though there were significant drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Spacious Self-Contained Accommodation
Discover Mercure Wellington Central City Hotel and Apartments, offering modern studios and apartments with all the comforts of home. Each room is equipped with a flat-screen TV, work desk, and kitchen facilities for your convenience.

Convenient Location
Situated in the heart of Wellington, our hotel is just a stone's throw away from the terrace and Lambton Quay, perfect for exploring the city on foot. Enjoy easy access to shopping, dining, and entertainment options.

Dining and Service Excellence
Indulge in a culinary experience at Bistro 169 Restaurant and bar, located nearby. Take advantage of our 24-hour reception service and the option for breakfast at our sister property. Your comfort is our top priority.

Book now for a memorable stay at Mercure Wellington Central City Hotel and Apartments.

Important information:

Please note, there is a 3% credit card surcharge when using a credit card. Mercure Wellington Central City is a cashless facility and therefore doesn't accept cash for any payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 35 per day.

Location

Guest Reviews

7.4
Based on 2948 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 7.33
E
Evan • solo_traveller • nz
6
Basic hotel in handy location
Pros:

Handy central location. Friendly staff.

Cons:

The actual rooms felt old and dated even though some of the decor has been modernised. The hallways felt particularly sterile (with an old switch with exposed wires the first thing seen when stepping out of lift). Plug in heaters and no heat-pump aircon.
Wifi worked fast in lobby however almost impossible in the actual room.

2026-06-28 • via Nuitee
T
Thomas • family_with_children • nz
5
Pros:

Central in Wellington

Cons:

Not super clean and interiors need updating. Massive draft from underneath the door and windows that made it cold even when the heater was on. We were on 16th floor next to elevator shaft, it’s needs noise better control.

2026-06-27 • via Nuitee
N
Neil • solo_traveller • nz
6
Acceptable
Pros:

Generally modern. Frayed around the edges. Terrible Wifi coverage

Cons:

Terrible wifi

2026-06-27 • via Nuitee
C
Christina • couple • nz
1
2026-06-27 • via Nuitee
P
paulp • solo_traveller • nz
9
Pros:

Location and room

Cons:

Parking

2026-06-26 • via Nuitee
C
Clair • family_with_children • au
5
Poor quality
Cons:

The images on booking.com were not a true reflection of the quality of units that we had.

We occupied two seperate apartments and both were very old and outdated, with doors that did not lock and kitchen/kitchenette’s that were far from functional.

Affordable - yes

Location - ok

Quality - poor

2026-06-25 • via Nuitee
J
Justine • solo_traveller • au
6
The place needs a good lick of paint to freshen it up & modernise. Replace the couches & dust ALL the surfaces.
Pros:

The location was great, nice & handy to all directions around the city.

Cons:

The room is tiny, lucky I am a solo traveller. The shower especially is minuscule & I’m not a big person, sad water pressure too. The tv is very high on the wall & the couch is very low, not comfortable viewing. Better pillows & perhaps mattress toppers.

2026-06-25 • via Nuitee
K
Kathryn • couple • nz
6
Came for the rugby which was great. Had a lovely short break. Thanks
Pros:

Loved location. Breakfast was great although the walk there was a little challenging. Maybe should be made aware of this at time of booking.

Cons:

Carpets in room 403 not very nice. Couch was uncomfortable. Shower is a little scary for the elderly. Some cutlery would be good. No information in the room re heater operation, tv operation or about local eateries and things to see and do.

2026-06-22 • via Nuitee
P
Price • family_with_children • nz
8
2026-06-21 • via Nuitee
A
Anita Rangitaawa-Kohi • solo_traveller • nz
10
Pros:

Close to what where we needed to be.
Friendly accommodating staff..Clean room and facilities...

2026-06-20 • via Nuitee
S
Shelley • solo_traveller • nz
10
Pros:

Comfy beds, great size and awesome having a TV in each room 🙂. Reception staff were lovel

Cons:

Nothing.

2026-06-20 • via Nuitee
S
Simran • extended_group • nz
10
Pros:

The food was great for breakfast. Clean Rooms.

2026-06-18 • via Nuitee
R
Ron • solo_traveller • nz
9
2026-06-15 • via Nuitee
J
Jette • solo_traveller • au
6
Pros:

N/A

Cons:

Heater not working and felt it was a bit late to contact front desk. It was very cold.

2026-06-14 • via Nuitee
A
Azalea • solo_traveller • nz
7
Pros:

Had a heaters. Spacious rooms. Extra pillows and blankets were provided. Staff were friendly and helpful. Easy check in and check out. Central location get around the CBD.

Cons:

Oven was not working. The ventilator was dusty and noisy. I could hear people from outside my room.
The blankets were dusty and I kept sneezing so I had to put them back

2026-06-14 • via Nuitee
L
Lisa • couple • nz
9
Great location and a great deal!
Pros:

Nice clean rooms and great location

2026-06-12 • via Nuitee
A
Anderson • solo_traveller • nz
1
2026-06-11 • via Nuitee
H
Harsh • family_with_children • nz
9
Pros:

This hotel is centrally located, just a 2 to 3 minute walk from Cuba Street. We particularly enjoyed the breakfast, which was included with the booking. The accommodation was comfortable, and the convenient location made it an excellent choice. Highly recommended for both comfort and accessibility.

2026-06-09 • via Nuitee
C
Cathy • family_with_children • nz
9
2026-06-06 • via Nuitee
A
Andre'a • solo_traveller • nz
9
2026-06-04 • via Nuitee