Mercure Wellington Central City Hotel and Apartments

Hotels
•
Mercure
7.4 (2781 reviews)
130 Victoria Street , Wellington , nz

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable room
Cons:
Cleanliness issues
Dated facilities
Inadequate amenities

Categories

Cleanliness
6.86
Several reviews mentioned cleanliness positively, but there were concerns about the bathroom and kitchen cleanliness.
Service
8.83
The staff were consistently described as friendly and helpful, providing excellent service.
Location
8.37
Many reviews highlighted the great location close to shops and restaurants.
Room Quality
7.32
Room quality received mixed reviews, with some noting comfort while others mentioned dated facilities.
Amenities
6.85
Mentioned issues with missing amenities like kitchenware and poor WiFi connection.
Value for Money
7.31
Good value considering the location, but room conditions may not justify the price for some guests.
Food and Beverage
6.36
Breakfast was not provided on-site which was a disappointment for some guests, and quality was rated basic.
Overall Experience
7.33
Overall experience was positive due to location and service, though there were significant drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Spacious Self-Contained Accommodation
Discover Mercure Wellington Central City Hotel and Apartments, offering modern studios and apartments with all the comforts of home. Each room is equipped with a flat-screen TV, work desk, and kitchen facilities for your convenience.

Convenient Location
Situated in the heart of Wellington, our hotel is just a stone's throw away from the terrace and Lambton Quay, perfect for exploring the city on foot. Enjoy easy access to shopping, dining, and entertainment options.

Dining and Service Excellence
Indulge in a culinary experience at Bistro 169 Restaurant and bar, located nearby. Take advantage of our 24-hour reception service and the option for breakfast at our sister property. Your comfort is our top priority.

Book now for a memorable stay at Mercure Wellington Central City Hotel and Apartments.

Important information:

Please note, there is a 3% credit card surcharge when using a credit card. Mercure Wellington Central City is a cashless facility and therefore doesn't accept cash for any payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 35 per day.

Location

Guest Reviews

7.4
Based on 2781 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 7.33
R
Rhonda • extended_group • nz
10
2026-03-07 • via Nuitee
G
Gordon • couple • nz
5
It suited us to be central in the city but the hotel room was a bit average, reasonable value for money.
Pros:

Very central

Cons:

Was a bit grubby and not well maintained, the bathroom heater did not work, and the paintwork was rough

2026-03-06 • via Nuitee
R
Robert • couple • th
6
Disappointed
Pros:

Location

Cons:

Heater was not working and bathroom cold

2026-03-06 • via Nuitee
L
Leanne • couple • au
9
The weather wasn't great so didn't do much. The room was comfortable and the staff very helpful
Pros:

Location was great - close to restaurants.

Cons:

The extra cost to park our car at a parking garage a block away. Nowhere to park car to unload luggage.

2026-03-05 • via Nuitee
M
Mark • couple • nz
5
Pros:

Location

Cons:

Breakfast was in a different hotel. Car parking was expensive.

2026-03-04 • via Nuitee
S
sarah • couple • gb
9
2026-03-04 • via Nuitee
J
josef • extended_group • nz
7
Hotel was well located and comfortable.
Pros:

It was well located and easy to get out of Wellington this morning

Cons:

Staff did not know parking rates in the nearby Wilson parking building that they use for parking cars. Quite unhelpful underpricing

2026-03-04 • via Nuitee
C
Cathy • couple • au
7
It was ok for money we paid. Slept well.
Pros:

Location

Cons:

No view on 2 nd floor

2026-03-02 • via Nuitee
R
Roy • couple • nz
4
You’re definitely getting what you pay for here. Not up to Accor standard.
Pros:

Not much

Cons:

It’s tired, and not well maintained or presented, so photos of delaminating bathroom joinery, and stained/grubby furniture.

2026-03-02 • via Nuitee
J
James • couple • nz
7
2026-03-01 • via Nuitee
A
Annette • extended_group • nz
10
2026-03-01 • via Nuitee
C
Cyndy • couple • au
8
Comfortable enough and very convenient
Pros:

Very central location and they supplied washers.

Cons:

The shower pressure was too hard and concentrated.

2026-02-25 • via Nuitee
J
James • couple • gb
8
2026-02-24 • via Nuitee
M
Mandy • couple • gb
8
Great staff & very good location
Pros:

The staff were the best thing about our stay - always polite & helpful. Bathroom fan was exceptionally noisy & the high winds also meant our room was a little cool.

Cons:

Noisy bathroom fan

2026-02-24 • via Nuitee
K
Krissy • family_with_children • au
7
2026-02-24 • via Nuitee
H
Helen • solo_traveller • nz
9
Pros:

Great value for money, location great, clean, tidy and comfortable. Front desk friendly and helpful.

2026-02-24 • via Nuitee
C
Christiani • solo_traveller • be
9
Excelente custo-benefício em Wellington
Pros:

Funcionários gentis
Cozinha funcional
Localização excelente
Bela vista do quarto
Tamanho do quarto

2026-02-24 • via Nuitee
M
Mary • couple • fr
1
I'll find something better next time. Shouldn't be difficult.
Cons:

i booked this hotel because it said it had parking.
It didnt say the parking wasn't on site.
there was breakfast offered but again they forgot to say it wasn't in the hotel. but in their 'sister hotel' up the road.
I mean really!!
For dinner they recommended the restaurant in their 'sister hotel'. it was pouring with rain, and no they didn't have an umbrella to lend us.
We battled our way through stormy Wellington weather to be told the restaurant was closed on that day!
The 'sister hotel' didn't seem to know!
I initially booked because of the parking and because it was a Mercure Hotel which for me was a guarantee of quality and service. no more I'm afraid. Very disappointed.

2026-02-24 • via Nuitee
P
Phil • couple • nz
8
still a good place
Cons:

shower door fell off in my hand, not saying they at fault but!

2026-02-22 • via Nuitee
Y
Yvonne • couple • se
8
2026-02-14 • via Nuitee