Mantra Central Wellington

Hotels
•
Mantra
7.4 (2920 reviews)
130 Victoria Street , Wellington , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable room
Cons:
Cleanliness issues
Dated facilities
Inadequate amenities

Categories

Cleanliness
6.86
Several reviews mentioned cleanliness positively, but there were concerns about the bathroom and kitchen cleanliness.
Service
8.83
The staff were consistently described as friendly and helpful, providing excellent service.
Location
8.37
Many reviews highlighted the great location close to shops and restaurants.
Room Quality
7.32
Room quality received mixed reviews, with some noting comfort while others mentioned dated facilities.
Amenities
6.85
Mentioned issues with missing amenities like kitchenware and poor WiFi connection.
Value for Money
7.31
Good value considering the location, but room conditions may not justify the price for some guests.
Food and Beverage
6.36
Breakfast was not provided on-site which was a disappointment for some guests, and quality was rated basic.
Overall Experience
7.33
Overall experience was positive due to location and service, though there were significant drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Spacious Self-Contained Accommodation
Discover Mercure Wellington Central City Hotel and Apartments, offering modern studios and apartments with all the comforts of home. Each room is equipped with a flat-screen TV, work desk, and kitchen facilities for your convenience.

Convenient Location
Situated in the heart of Wellington, our hotel is just a stone's throw away from the terrace and Lambton Quay, perfect for exploring the city on foot. Enjoy easy access to shopping, dining, and entertainment options.

Dining and Service Excellence
Indulge in a culinary experience at Bistro 169 Restaurant and bar, located nearby. Take advantage of our 24-hour reception service and the option for breakfast at our sister property. Your comfort is our top priority.

Book now for a memorable stay at Mercure Wellington Central City Hotel and Apartments.

Important information:

Please note, there is a 3% credit card surcharge when using a credit card. Mercure Wellington Central City is a cashless facility and therefore doesn't accept cash for any payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 35 per day.

Location

Guest Reviews

7.4
Based on 2920 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 7.33
J
Jill • solo_traveller • nz
4
Pros:

Location and reception team were great.
Facilities and cleanliness in the room I was allocated was below standard of a Mantra, Accor or Booking.com property

Cons:

Badly stained bedroom carpet, bathroom had musty smell, missing cupboard doors in kitchenette, unclean sheets.
I was given another room and was a better standard, with comfortable bed with clean sheets. This room still had stained bedroom carpet and blocked sink in bathroom

2026-05-30 • via Nuitee
C
clive • couple • au
2
The worst Mantra / Murcure we have stayed at.
Pros:

The bed and location

Cons:

No parking, No breakfast on site when we paid for it when booking and if we still wanted it we had to walk to another hotel for it. The cheap room heaters with No safety tags.

2026-05-30 • via Nuitee
H
Heather • solo_traveller • nz
9
Pros:

Great location, comfortable beds, great views from top floors. Allowed early check in as room was ready

Cons:

Nothing

2026-05-30 • via Nuitee
A
Andy • solo_traveller • nz
9
2026-05-29 • via Nuitee
G
Greg • solo_traveller • nz
8
2026-05-28 • via Nuitee
L
Louise • solo_traveller • nz
5
Pros:

Convenient location

Cons:

Noisy as right behind carpark, bad internet, very limited wi-fi, holes in walls where there possibly could have been appliances before, not covered. Banging inside building at 5am, not sure from where. No indication that access doors are locked after 7pm. If I didnt happen to get back when I did, and personel were not attending a guest at the time I would probably not have been able to access the hotel to check in easily. Important to know for late check ins if desk is not manned 24/7

2026-05-27 • via Nuitee
L
Lloyd • couple • nz
9
Enjoyable and would definitely stay here next time in Wellington
Pros:

Excellent location short walk to central Wellington

Cons:

Location friendly staff

2026-05-27 • via Nuitee
C
Colin • solo_traveller • nz
8
2026-05-27 • via Nuitee
A
Ace • family_with_children • nz
10
I'll be back 😁
Pros:

It is super central. It was a last minute booking and I'm glad. The receptionist was very kind. I arrived missing my debit card but everything was sorted and he was lovely & patient through it all. Everything was also near by, I didn't need to drive anywhere until we checked out. Had a lovely night walk through the city, absolutely loved it. The heaters were good too.

Cons:

Not the property itself but the location (weirdly) is very central, I should've expected to hear alot of people and busyness during the night. Was quite surprised given it was a Tuesday however, it didn't affect my stay.

2026-05-27 • via Nuitee
F
Franziska • solo_traveller • au
7
2026-05-26 • via Nuitee
B
Bernie NZ • solo_traveller • nz
9
Pros:

Central location, comfy beds, staff was friendly and helpful

Cons:

Chaise Lounge has seen better days and was very uncomfortable to sit on - but then we didn't come to Wellington to sit around all day... and the other amenities made up for the uncomfortable couch

2026-05-26 • via Nuitee
N
Niccola • solo_traveller • nz
1
Pros:

Location, and 1 of the receptionist. Who was a male

Cons:

Not cleaned properly, ran out of toilet paper. Female receptionist not helpful. Wouldn't recommend this place to anyone. It was more like a motel

2026-05-25 • via Nuitee
K
KOBUSINGE • solo_traveller • sn
9
Great stay.
Pros:

Location is great!

Cons:

The free internet was intermittent at times.

2026-05-23 • via Nuitee
M
Maeva • solo_traveller • ck
6
Pleasant stay
Pros:

The staff were wonderful, great communicators and provided lovely service. The rooms themselves were quite old and didn't function fully, however the employees helped solve all of the issues I had.

Cons:

The out dated utilities

2026-05-23 • via Nuitee
B
Brienne • solo_traveller • nz
7
2026-05-23 • via Nuitee
H
Harianto • solo_traveller • id
9
2026-05-22 • via Nuitee
B
Barry • family_with_children • au
6
2026-05-22 • via Nuitee
T
Tracey • couple • nz
5
2026-05-22 • via Nuitee
L
Liam • solo_traveller • nz
9
2026-05-21 • via Nuitee
M
Michelle • family_with_children • nz
7
Pros:

Great location

Cons:

Tea towel could have been handy -

2026-05-21 • via Nuitee