Hotel Reina Isabel

Hotels
9 (578 reviews)
AV. AMAZONAS N23-44 Y VEINTIMILLA , Quito , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Gym not included
Noisy at night

Categories

Cleanliness
8.25
Generally clean with specific mention of some maintenance needed.
Service
9.25
Staff noted for being cordial and attentive.
Location
9.75
Excellent location; easy access to food spots.
Room Quality
9.25
Spacious and comfortable rooms.
Amenities
8.75
Good amenities, though some like the gym need inclusivity.
Value for Money
9.25
Good value for the quality provided.
Food and Beverage
8.25
Breakfast praised, but some areas of improvement noted.
Overall Experience
9.25
Positive experience with several highlighted strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Luxurious Accommodations
Indulge in elegantly styled rooms with city views, free WiFi, and upscale amenities including iPod docking stations and hot tubs in select suites.

Wellness and Fitness
Enjoy complimentary access to the brand new gym and spa facilities, perfect for a rejuvenating workout or relaxing treatment. Airport shuttles and car rental services make travel arrangements a breeze.

Exquisite Dining Experience
Savor international cuisine at Lumo Restaurant or opt for room service. Explore a wide selection of fine wines and liquors in our temperature-controlled cellar.

Experience the epitome of luxury and convenience at Hotel Reina Isabel. Book now for an unforgettable stay in the vibrant Mariscal district.

Important information:

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$12.50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$12.20 per person per night when using an available extra bed.
    People 12 years old and over stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 578 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
E
Emma • extended_group • nl
9
2026-04-24 • via Nuitee
P
Peter • family_with_children • gb
6
Pros:

Restaurant was good, staff helpful

Cons:

First room offered was opposite a noisy disco.
Road noise was significant, no double glazing

2026-04-22 • via Nuitee
S
Sada • solo_traveller • us
8
2026-04-22 • via Nuitee
P
Pamela • couple • us
9
Nice hotel and a great value
Pros:

Large rooms for a great price

Cons:

I picked the location because it was convenient for meeting up for tours I had booked. However I liked other parts of the city more than the immediate area around the hotel

2026-04-17 • via Nuitee
A
Andres • family_with_children • ec
10
2026-04-10 • via Nuitee
J
João • solo_traveller • pt
8
2026-04-09 • via Nuitee
G
giseman • family_with_children • ar
10
Pros:

Everything. Big and bright rooms, good for families. Breakfast is very good

Cons:

Nothing

2026-04-07 • via Nuitee
N
Narvaez Paredes • family_with_children • co
10
2026-04-06 • via Nuitee
A
Andres Felipe • couple • co
10
2026-04-05 • via Nuitee
I
Ingrith Tatiana • couple • co
8
Pros:

Personal amable y muy buen desayuno

Cons:

Falta modernizar las habitaciones

2026-04-01 • via Nuitee
J
Johnny C Y • extended_group • ca
8
Pros:

Great hotel, walking distance to a lot of good restaurants, cafe and bars.

2026-03-31 • via Nuitee
R
Rojas Rojas • solo_traveller • ec
9
Pros:

Limpieza, muy bonitas

2026-03-31 • via Nuitee
A
Adela • family_with_children • cz
9
Bussines type of hotel in a good area
Pros:

Huge comfortable room, good safe area, free parking, amazing new gym

Cons:

the breakfast could be better

2026-03-28 • via Nuitee
C
CLAUDIO • extended_group • ar
8
2026-03-28 • via Nuitee
B
Beltran • family_with_children • cl
10
2026-03-26 • via Nuitee
S
Segura • family_with_children • ec
9
Pros:

Normal

Cons:

Que no hay empleados para ayudar a llevar la ropa a las habitaciones

2026-03-23 • via Nuitee
G
Glenn • family_with_children • us
10
Pros:

The staff was very eager to help with any questions we had about what to do during our stay at their hotel

Cons:

That we had to leave the hotel to go home

2026-03-18 • via Nuitee
R
Roberto • couple • ec
10
Cómodo
Pros:

Muy bonito

2026-03-17 • via Nuitee
F
Fernanda • couple • br
10
2026-03-15 • via Nuitee
F
Fitzgerald • couple • ec
9
Muy buena!!
Pros:

La ubicación es buena, el desayuno estuvo bien. La hbaitación muy cómoda y con aislación de los ruidos del tránsito. El gimnasio muy completo.

Cons:

Pedí agua con gas en el desayuno, quedaron en traerla y nunca lo hicieron.

2026-03-14 • via Nuitee