Hotel Reina Isabel

Hotels
9 (546 reviews)
AV. AMAZONAS N23-44 Y VEINTIMILLA , Quito , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Gym not included
Noisy at night

Categories

Cleanliness
8.25
Generally clean with specific mention of some maintenance needed.
Service
9.25
Staff noted for being cordial and attentive.
Location
9.75
Excellent location; easy access to food spots.
Room Quality
9.25
Spacious and comfortable rooms.
Amenities
8.75
Good amenities, though some like the gym need inclusivity.
Value for Money
9.25
Good value for the quality provided.
Food and Beverage
8.25
Breakfast praised, but some areas of improvement noted.
Overall Experience
9.25
Positive experience with several highlighted strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Luxurious Accommodations
Indulge in elegantly styled rooms with city views, free WiFi, and upscale amenities including iPod docking stations and hot tubs in select suites.

Wellness and Fitness
Enjoy complimentary access to the brand new gym and spa facilities, perfect for a rejuvenating workout or relaxing treatment. Airport shuttles and car rental services make travel arrangements a breeze.

Exquisite Dining Experience
Savor international cuisine at Lumo Restaurant or opt for room service. Explore a wide selection of fine wines and liquors in our temperature-controlled cellar.

Experience the epitome of luxury and convenience at Hotel Reina Isabel. Book now for an unforgettable stay in the vibrant Mariscal district.

Important information:

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$12.50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$12.20 per person per night when using an available extra bed.
    People 12 years old and over stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 546 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
E
Erik • couple • us
10
Great value, very nice, great work out room and breakfast was very good.
2026-02-27 • via Nuitee
Y
Yorda • extended_group • ec
8
2026-02-27 • via Nuitee
A
Angel • family_with_children • ec
10
Pros:

Limpieza. Y seguridad y el calentador de ambiente

2026-02-27 • via Nuitee
Y
Yorda • couple • ec
8
2026-02-27 • via Nuitee
W
Witold • solo_traveller • pl
10
2026-02-26 • via Nuitee
W
Witold • solo_traveller • pl
9
Pros:

I was offered a suite instead of a normal room without additional payment. The hotel is in a very safe area. They have a very good gym. For breakfast you don't have a big choice but it is good. Good coffeee (what is very important for me) and very good orange juice (from fresh smashed oranges). Metro station is quite close.

Cons:

The area is a bit deserted after 20.00. However few blocks further, near Plaza Foch there are some bars and probably night clubs, however I was not interested in night life.

2026-02-26 • via Nuitee
W
Witold • solo_traveller • pl
10
2026-02-26 • via Nuitee
N
Nicole • couple • ec
8
2026-02-12 • via Nuitee
F
Francisco • couple • es
7
Es el hotel en el que me quedo en Lima
Pros:

La ubicación y el personal

Cons:

Algo anticuado

2026-01-31 • via Nuitee
S
Shuhala • couple • us
10
Pros:

Room, breakfast

2026-01-30 • via Nuitee
M
Mateusz • solo_traveller • gb
10
Pros:

Location
Amenities
Jacuzzi
Breakfast

Cons:

Nothing

2026-01-26 • via Nuitee
B
Brittany • solo_traveller • au
7
Pros:

Very clean and secure, good value for money. Breakfast included was good. Central location to Old Town and airport. Staff were very helpful and were English speaking

Cons:

Surrounding neighbourhood felt unsafe, particularly in the evening. A lot of street noise and car alarms every night which I often woke up to

2026-01-23 • via Nuitee
A
Angela • extended_group • us
10
2026-01-20 • via Nuitee
A
Assad • solo_traveller • ec
8
2026-01-20 • via Nuitee
Y
Yaacov • solo_traveller • us
9
Cons:

Litel danger out of the hotel in the nhigts

2026-01-20 • via Nuitee
C
Cristian • extended_group • ec
9
2026-01-19 • via Nuitee
A
Aleida • family_with_children • co
10
2026-01-19 • via Nuitee
P
PABLO • family_with_children • cl
9
Pros:

Instalaciones

Cons:

Poca presión agua fría.

2026-01-19 • via Nuitee
L
Luciana • couple • br
10
2026-01-19 • via Nuitee
H
Harriet • solo_traveller • gb
7
Pros:

Great room service. Came very quickly and tasted delicious. Also was booked five minutes before areival and was given a room straight away.

Cons:

Just slightly lacking interior design in the bedrooms. The downstairs was fantastic and swish. But wasn’t carried through to the bedrooms/suites.

2026-01-19 • via Nuitee