Hotel Reina Isabel

Hotels
9 (612 reviews)
AV. AMAZONAS N23-44 Y VEINTIMILLA , Quito , ec

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Gym not included
Noisy at night

Categories

Cleanliness
8.25
Generally clean with specific mention of some maintenance needed.
Service
9.25
Staff noted for being cordial and attentive.
Location
9.75
Excellent location; easy access to food spots.
Room Quality
9.25
Spacious and comfortable rooms.
Amenities
8.75
Good amenities, though some like the gym need inclusivity.
Value for Money
9.25
Good value for the quality provided.
Food and Beverage
8.25
Breakfast praised, but some areas of improvement noted.
Overall Experience
9.25
Positive experience with several highlighted strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Luxurious Accommodations
Indulge in elegantly styled rooms with city views, free WiFi, and upscale amenities including iPod docking stations and hot tubs in select suites.

Wellness and Fitness
Enjoy complimentary access to the brand new gym and spa facilities, perfect for a rejuvenating workout or relaxing treatment. Airport shuttles and car rental services make travel arrangements a breeze.

Exquisite Dining Experience
Savor international cuisine at Lumo Restaurant or opt for room service. Explore a wide selection of fine wines and liquors in our temperature-controlled cellar.

Experience the epitome of luxury and convenience at Hotel Reina Isabel. Book now for an unforgettable stay in the vibrant Mariscal district.

Important information:

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$12.50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$12.20 per person per night when using an available extra bed.
    People 12 years old and over stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 612 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
G
Géza extended_group hu
9
2026-06-23 via Nuitee
J
Jaime couple ec
9
Lindo hotel
Pros:

Las instalaciones, tamaño del cuarto, limpio.

Cons:

Las almohadas un poco duras

2026-06-22 via Nuitee
J
Jeanpierre986 solo_traveller co
8
Pros:

Hotel muy bien
Cómodo

2026-06-18 via Nuitee
K
Kênia solo_traveller br
10
2026-06-18 via Nuitee
L
Luiz Carlos extended_group br
10
2026-06-14 via Nuitee
R
RUBEN extended_group ec
10
TODO FANTASTICO. ES MI HOGAR CUANDO VIAJO A LA CIUDAD DE QUITO
Pros:

TODO FANTASTICO : PERSONAL, HABITACION, UBICACION , Y, DESAYUNO.

FELICITACIONES

Cons:

TODO EXCELENTE

2026-06-08 via Nuitee
H
Heather Angel solo_traveller us
8
I had a wonderful stay, was able to rest, relax and enjoy myself
Pros:

Very friendly staff, always had a clean comfortable room to return to. I really enjoyed the location, close walking distance to the park and restaurants.

Cons:

The WiFi was very challenging, I was consistently knocked off while trying to work on my computer.

2026-06-05 via Nuitee
C
Chang Vargas extended_group es
10
2026-06-04 via Nuitee
M
Mimi couple il
10
2026-06-03 via Nuitee
G
Gabriel couple ec
9
2026-06-03 via Nuitee
M
Mimi couple il
10
2026-06-03 via Nuitee
S
Sierodj solo_traveller aw
8
Pros:

Voldoende fruit bij het ontbijt.

Cons:

Geluidsoverlast 's nachts.

2026-06-01 via Nuitee
R
Robert solo_traveller de
7
2026-06-01 via Nuitee
M
Myriam solo_traveller ec
9
Buena atención y ubicación
Pros:

Las instalaciones son cómodas y limpias. El desayuno es bueno y el personal es amable..

2026-05-28 via Nuitee
Y
Yana extended_group cy
9
2026-05-26 via Nuitee
C
Cristhian Mauricio couple ec
10
Ubicación ideal, desayuno excelente y gran servicio
Pros:

Excelente ubicación, ideal como punto de partida para visitar muchos lugares. El desayuno es muy bueno, las habitaciones están impecables y bien organizadas, y las instalaciones son muy cómodas. Destaco también la gran atención del personal.

2026-05-26 via Nuitee
J
José Daniel solo_traveller es
10
2026-05-26 via Nuitee
J
John solo_traveller ca
10
We would definitely stay here again.
Pros:

Central location, nice neighborhood. Staff were excellent.

2026-05-26 via Nuitee
M
Marco couple ec
10
Genial.
Pros:

El trato del personal, y tranquilidad.

2026-05-25 via Nuitee
T
Tunde solo_traveller gb
9
2026-05-22 via Nuitee