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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in elegantly styled rooms with city views, free WiFi, and upscale amenities including iPod docking stations and hot tubs in select suites.
Wellness and Fitness
Enjoy complimentary access to the brand new gym and spa facilities, perfect for a rejuvenating workout or relaxing treatment. Airport shuttles and car rental services make travel arrangements a breeze.
Exquisite Dining Experience
Savor international cuisine at Lumo Restaurant or opt for room service. Explore a wide selection of fine wines and liquors in our temperature-controlled cellar.
Experience the epitome of luxury and convenience at Hotel Reina Isabel. Book now for an unforgettable stay in the vibrant Mariscal district.
The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 11 years old stay for US$12.50 per person per night when using an existing bed.
Children up to and including 11 years old stay for US$12.20 per person per night when using an available extra bed.
People 12 years old and over stay for US$36.60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Nothing
Conforto do quarto e chuveiro de excelente qualidade
o café da manhãpoderia ser melhor, o que salvou foi o omelete
Parqueo seguro
Muy lindas las instalaciones
Centrico
Ventilación
Minimo un abanico debería haber en las habitaciones
Todo
La ubicación ya no es tan buena como antes ya que la zona se deterioró un poco, pero el hotel es fantástico.
Grosszügiges, optimal gelegenes Hotel. Immer wieder ein tolles, reichhaltiges Frühstücks-Buffet.
Es hat eine geschäftlich kühle Atmosphäre.
X
La tina hidromasaje estaba sucia, con líneas negras alrededor de toda la tina, el dispensador de jabón, no funcionaba
部屋は広くて快適でした。お湯も勢いよく出て、ジャグジーも利用でき、快適でした。また、ガラパゴスに行く前後に同ホテルに滞在しましたが、荷物も預かって貰えて助かりました。朝食は種類は多くは無いですが、十分でした。近くにはレストランも多くあり、土産品のマーケット、地下鉄の駅も徒歩圏内でした。
特にありません。ただ、近くに消防署があり、音が気になる人には、夜も時々サイレンが聞こえることがありました。私は気になりませんでした。
Alojamiento limpio, bien conservado, habitaciones cómodas
El personal tenía un trato muy frío y distante
Todo
El servicio de internet
Todo lindo, la habitación es grande y muy cómoda
El agua demoró en calentarse
Our stay at Hotel Reina Isabel was excellent and made our time in Quito even more enjoyable.
The location is one of the biggest highlights, with easy access to a wide variety of restaurants, Parque La Carolina, and many other nearby amenities. It made getting around and exploring the area very convenient.
The hotel itself is well-equipped, especially the gym, which has everything needed for a solid workout. It is a great bonus for anyone who wants to stay active while traveling.
The rooms are modern, spacious, clean, and very comfortable, making it easy to relax after a long day. What truly stood out, though, was the staff. They were consistently friendly, bilingual, and always willing to help with anything we needed, which made the experience even better.
Overall, this is a fantastic place to stay in Quito. I would highly recommend it for its comfort, location, and outstanding service.
Restaurant was good, staff helpful
First room offered was opposite a noisy disco.
Road noise was significant, no double glazing
Large rooms for a great price
I picked the location because it was convenient for meeting up for tours I had booked. However I liked other parts of the city more than the immediate area around the hotel
Everything. Big and bright rooms, good for families. Breakfast is very good
Nothing
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