ibis London Shepherds Bush - Hammersmith

Hotels
•
ibis
8.6 (3244 reviews)
3 - 5 Rockley Road , London , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Basic breakfast options

Categories

Cleanliness
7.81
Some comments indicated issues with bedding cleanliness.
Service
9.28
Staff consistently described as friendly and helpful.
Location
9.32
Many reviews praised the central location.
Room Quality
8.27
Mixed feedback; some rooms considered dated.
Amenities
8.8
Generally met expectations, though some suggested improvements.
Value for Money
8.76
Good overall value for the price paid.
Food and Beverage
7.31
Breakfast received mixed reviews, reported as basic and sometimes cold.
Overall Experience
9.28
Overall, guests had a pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Modern Accommodation
Enjoy contemporary rooms with wooden furnishings, en-suite bathrooms, and free WiFi at ibis London Shepherds Bush - Hammersmith.

Dining Options
Indulge in an all-you-can-eat buffet breakfast and varied international cuisine at the on-site restaurant and bar.

Convenient Location
With Shepherd’s Bush Tube Station nearby, explore Westfield Shopping Centre, O2 Shepherd’s Bush Empire, and Notting Hill easily.

Book now for a memorable stay at ibis London Shepherds Bush - Hammersmith!

Important information:

Minors under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Photo identification required when making cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 11 per day.

Location

Guest Reviews

8.6
Based on 3244 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 9.28
M
Moz • solo_traveller • gb
9
2026-07-03 • via Nuitee
D
David • solo_traveller • gb
5
Pros:

TV didnt work - Toilet not fixed to wall securely dipped when sat on - no shower soap on first night

Cons:

Elevator malfunctioning

2026-07-03 • via Nuitee
P
Peggy • family_with_children • gb
8
2026-07-02 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

The location and room was cold even if there were 36 °C degrees.

Cons:

Bathroom is a kind of plastic in-built module.

2026-07-02 • via Nuitee
A
Adem • couple • tr
10
Çok iyi
Pros:

Konumu çok iyi tren istasyonuna 2 dakika her yere ulaşım mevcut

Cons:

Kahvaltı daha geniş olabilirdi

2026-07-02 • via Nuitee
I
Irina • solo_traveller • il
9
Pros:

Удобное месторасположение, рядом находиться метро, автобусы, поезда. Нам не составило проблемы передвигаться с места на место.
В номере было тихо, хорошо работал кондиционер.

Cons:

В принципе всё нормально, только лично мне не хватило полотенец, было всего одно на человека, не было для рук и ног

2026-07-02 • via Nuitee
D
Danilo • couple • si
5
2026-07-01 • via Nuitee
H
Hezzy • solo_traveller • ng
8
2026-07-01 • via Nuitee
P
Patricia • couple • gb
7
2026-07-01 • via Nuitee
V
Vicentiu • couple • gb
1
Pros:

No clean, no ac

2026-07-01 • via Nuitee
M
Marcio Astrini • solo_traveller • br
10
2026-06-30 • via Nuitee
C
Claudio • solo_traveller • br
8
Hotel OK perto da Central Line.
Pros:

Perto do metrô, mas longe de tudo. Tem um comércio e alguns restaurantes em volta. Café da manhã bastante razoável. De resto, é um Ibis, a gente já sabe o que esperar.

Cons:

Na reserva, verifique direitinho se o café da manhã está incluído.

2026-06-30 • via Nuitee
H
Harry • couple • dk
8
Var til koncert i Heide-Park send det praktisk ud med hotelsightseeing shopping et Europas største shoppingcenter transp
Pros:

Beliggenheden var praktisk afhængig af hvor man skulle hen i London eller til lufthavnen

2026-06-29 • via Nuitee
N
Nanna • solo_traveller • se
7
Pros:

Bekväma sängar, god frukost, trevlig personal.

Cons:

Lite opersonliga rum, väldigt basic, inga dekorationer alls.

2026-06-29 • via Nuitee
J
Jade • extended_group • gb
9
2026-06-29 • via Nuitee
L
Lou1989 • solo_traveller • gb
8
Pros:

Location was great! The rooms were good and aircon was brilliant in the extreme heat!

Cons:

No batteries in remote control

2026-06-28 • via Nuitee
M
Muntasir • solo_traveller • ng
8
2026-06-28 • via Nuitee
H
Heather • couple • gb
8
Good location, clean and nice staff. Good breakfast and convenient parking.
Pros:

Good location, clean and nice staff. Good breakfast and convenient parking.

2026-06-27 • via Nuitee
P
Papanastasiou • family_with_children • gr
9
Pros:

Ήταν ακριβό για την ποικιλία του και την ποιότητά του

Cons:

Θα μπορούσε το δωμάτιο να διαθέτει ένα μικρό ψυγείο για να υπάρχει η δυνατότητα ψύξης του νερού.

2026-06-24 • via Nuitee
H
Hannah • couple • gb
7
Pros:

the bed was nice and comfortable

Cons:

the bathroom light kept flickering

2026-06-24 • via Nuitee