ibis London Shepherds Bush - Hammersmith

Hotels
•
ibis
8.6 (3044 reviews)
3 - 5 Rockley Road , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Basic breakfast options

Categories

Cleanliness
7.81
Some comments indicated issues with bedding cleanliness.
Service
9.28
Staff consistently described as friendly and helpful.
Location
9.32
Many reviews praised the central location.
Room Quality
8.27
Mixed feedback; some rooms considered dated.
Amenities
8.8
Generally met expectations, though some suggested improvements.
Value for Money
8.76
Good overall value for the price paid.
Food and Beverage
7.31
Breakfast received mixed reviews, reported as basic and sometimes cold.
Overall Experience
9.28
Overall, guests had a pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Modern Accommodation
Enjoy contemporary rooms with wooden furnishings, en-suite bathrooms, and free WiFi at ibis London Shepherds Bush - Hammersmith.

Dining Options
Indulge in an all-you-can-eat buffet breakfast and varied international cuisine at the on-site restaurant and bar.

Convenient Location
With Shepherd’s Bush Tube Station nearby, explore Westfield Shopping Centre, O2 Shepherd’s Bush Empire, and Notting Hill easily.

Book now for a memorable stay at ibis London Shepherds Bush - Hammersmith!

Important information:

Minors under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Photo identification required when making cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 11 per day.

Location

Guest Reviews

8.6
Based on 3044 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 9.28
D
Daniel • couple • gb
7
2026-03-14 • via Nuitee
A
Anu • couple • ee
8
2026-03-13 • via Nuitee
M
Maria Margarida • couple • pt
8
Pros:

Localização boa, bom pequeno-almoço, relação preço-qualidade ótima

Cons:

Nada a apontar :)

2026-03-13 • via Nuitee
R
Rebecca • extended_group • gb
10
2026-03-13 • via Nuitee
S
Snehasisha Kumar • family_with_children • at
9
Nice
Pros:

Quiet, lot of options to eat, public transport and Oxford tube is nearby

Cons:

Nothing as such

2026-03-12 • via Nuitee
M
Manfred • couple • de
7
Wir waren zufrieden und würden wieder einen Aufenthalt buchen.
Pros:

Sehr gute Matratze

Cons:

Heizung hat nicht funktioniert. Das Problem wurde aber durch einen Mitarbeiter mit einem elektrischen Heizkörper gelöst

2026-03-12 • via Nuitee
N
Nick • solo_traveller • gb
9
Functional hotel room for a business stay with everything needed at a great price.
Pros:

Clean, easy to find, had everything I needed helpful receptionist, working lifts, nice (small) bathroom, kettle, bench seat, desk, plug sockets, light switch by the bed, window that opens, hangers.

Cons:

Bed was a little bit hard, but I’m being super fussy here! It was pretty perfect, especially for the price.

2026-03-12 • via Nuitee
P
Piia • extended_group • fi
9
Pros:

Aamiainen oli monipuolinen ja hyvä. Hotellin sijainti todella hyvä, tubelle pääsi nopeasti ja läheltä löytyi runsaasti ruokapaikkoja, pubeja ja kauppoja. Silti rauhallinen paikka.

2026-03-11 • via Nuitee
J
Judith • solo_traveller • fr
8
2026-03-11 • via Nuitee
A
A.J.M. • family_with_children • nl
7
2026-03-10 • via Nuitee
K
Kellie • couple • gb
10
Pros:

Friendly and helpful staff
Clean and comfortable
Great location

Cons:

Nothing

2026-03-09 • via Nuitee
B
Biancaintuor • family_with_children • it
8
Bello, da tornarci
Pros:

La camera molto pulita e molto silenziosa, posizione super comoda con fermata della metro vicinissima

Cons:

Londra è molto cara e qusta ovviamente è una struttura con un buon rapporto qualità prezzo, l'unica cosa che posso dire è il bagno, molto piccolo e per come è fatto sembra di essere in barca, tutto in plastica

2026-03-09 • via Nuitee
A
Antonella • couple • it
6
Nel complesso carino ma non mi ha entusiasmato
Pros:

Colazione molto ben fornita
Caffè espresso ottimo nonostante fosse alle macchinette .

Cons:

Bagno con tenda doccia scarsissima, quando facevi la doccia allagavi tutto il bagno
Asciugamani in dotazione solo grandi niente asciugamani da viso
Niente bidè e rotoli di carta igienica da chiedere perché uno in più non te lo lasciavano
Luci del bagno che si accendevano e si spegnevano a mo' di luci psicadeliche
Non c era nemmeno lo spazzolino per pulire il wc, non ho idea come loro lo puliscano....

2026-03-07 • via Nuitee
C
Catherine • couple • gb
9
It was ok for what we wanted
Pros:

Excellent location

Cons:

The shower plug was blocked so bathroom flooded

2026-03-07 • via Nuitee
L
Lopez Jimenez • couple • es
10
2026-03-05 • via Nuitee
M
Marie • family_with_children • fr
8
2026-03-05 • via Nuitee
A
Andrea • couple • it
8
2026-03-04 • via Nuitee
G
Giovanna • family_with_children • it
10
2026-03-04 • via Nuitee
A
Ayotunde • solo_traveller • gb
6
2026-03-04 • via Nuitee
C
Charlotte • family_with_children • gb
8
Pros:

Clean functional room. Nice breakfast selection and handy downstairs bar.

Cons:

No bath only shower in room

2026-03-04 • via Nuitee