ibis London Shepherds Bush - Hammersmith

Hotels
ibis
8.6 (3180 reviews)
3 - 5 Rockley Road , London , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Basic breakfast options

Categories

Cleanliness
7.81
Some comments indicated issues with bedding cleanliness.
Service
9.28
Staff consistently described as friendly and helpful.
Location
9.32
Many reviews praised the central location.
Room Quality
8.27
Mixed feedback; some rooms considered dated.
Amenities
8.8
Generally met expectations, though some suggested improvements.
Value for Money
8.76
Good overall value for the price paid.
Food and Beverage
7.31
Breakfast received mixed reviews, reported as basic and sometimes cold.
Overall Experience
9.28
Overall, guests had a pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Modern Accommodation
Enjoy contemporary rooms with wooden furnishings, en-suite bathrooms, and free WiFi at ibis London Shepherds Bush - Hammersmith.

Dining Options
Indulge in an all-you-can-eat buffet breakfast and varied international cuisine at the on-site restaurant and bar.

Convenient Location
With Shepherd’s Bush Tube Station nearby, explore Westfield Shopping Centre, O2 Shepherd’s Bush Empire, and Notting Hill easily.

Book now for a memorable stay at ibis London Shepherds Bush - Hammersmith!

Important information:

Minors under 18 years old must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Photo identification required when making cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 11 per day.

Location

Guest Reviews

8.6
Based on 3180 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 9.28
T
tony couple gb
9
Relaxing and comfortable stay would definitely stay there again
Pros:

Situated right near Shepherds Bush Green, nice and quiet, comfortable,clean and the staff very helpful. Breakfast very good with lots to choose from great selection to suit everyone.

Cons:

Nothing really, could do with plug sockets each side of the bed just a little thing

2026-05-16 via Nuitee
L
Lesley solo_traveller gb
10
Excellent value for money
Pros:

Very clean, staff were very helpful and friendly, lovely breakfast.

2026-05-15 via Nuitee
I
Ivan couple ru
7
Нормально, если цена низкая и хочется сэкономить.
Pros:

Дружелюбный персонал. В целом, в номере все есть для небольшой поездки. Соседей не было слышно, но, возможно, это из-за того, что их не было, так как все, что происходит в коридоре слышно хорошо.

Cons:

Непонятная пыль/стружка под матрасом. Отсутствие сейфа в номере, уставшая мебель, отсутствие зарядок у кровати, налет в душевой кабине, очень громко закрывается дверь душевой кабины

Также хочу отдельно отметить район, он не ощущается как безопасный ночью. У нас под окном постоянно громко слушали музыку в машинах, ночью в том числе. Также несколько раз шумели пьяные компании и курили траву

При той цене, которую мы платили за сутки (180€) отель оказался плохим по соотношению цена/качество.

2026-05-14 via Nuitee
O
Ovidiu-Lucian couple ro
10
2026-05-14 via Nuitee
B
Bernard solo_traveller be
8
Nice stay. Very convenient location.
2026-05-13 via Nuitee
I
Immacolata solo_traveller gb
9
Pros:

Perfetto. Posizione, dimensione camera

Cons:

Le tende che dovrebbero essere attaccate alla finestra altrimenti alle 5 filtra il sole e puntualmente ci si sveglia.
Per il resto tutto perfetto

2026-05-12 via Nuitee
J
Jane solo_traveller gb
10
2026-05-12 via Nuitee
N
Nigel couple gb
8
No frills, clean, comfortable, good location and value, not much to dislike
Pros:

Great location for underground and Sixt car rental. No frills, clean, comfortable and good value

Cons:

Not much to not like.

2026-05-12 via Nuitee
A
Alicia couple gb
8
Just what I wanted
Pros:

Very near the shops

Cons:

Nothing

2026-05-12 via Nuitee
R
Rita extended_group be
9
2026-05-11 via Nuitee
M
Marilyn solo_traveller gb
10
perfect for where I was working
Pros:

Easy to find and very helpful staff quiet room

2026-05-11 via Nuitee
J
Judy solo_traveller au
10
2026-05-11 via Nuitee
M
Mitchell couple gb
10
Great stay, will return!
Pros:

Great staff, clean facilities and tasty breakfast!

Cons:

We liked it all

2026-05-10 via Nuitee
K
Katie couple gb
8
2026-05-08 via Nuitee
S
S couple gb
8
2026-05-08 via Nuitee
L
Lam solo_traveller hk
8
Pros:

near the bus stop
bed very comfortable

Cons:

hotel is a little far away the centre

2026-05-07 via Nuitee
S
Salvatore solo_traveller it
7
Bene, peccato per il bagno.
Pros:

Posizione molto comoda, vicina alla metro. Staff super disponibile e colazione salata buona, quella dolce deficita un po'.

Cons:

Il bagno è orribile. Angusto senza una ventola d'aerazione. Bisogna usare abbastanza forza per aprire e chiudere la porta, il ché provoca un sacco di rumore, molto fastidioso in piena notte.

2026-05-07 via Nuitee
J
Julie solo_traveller vn
10
Great location, quiet and comfy hotel
Pros:

A great location for Shepherds Bush O2 . Also really convenient for central London, 15 mins in Central Line to Marble Arch, Oxford Street.
The hotel is extremely clean and extremely quiet.
My room was very comfy, breakfast had a good variety and enjoyable. Staff were friendly and helpful. If I visit London again, I’ll definitely stay here.

Pizza Express next door to hotel and a variety of eateries nearby.

Cons:

Nothing!

2026-05-07 via Nuitee
G
Gillian couple gb
7
Good value for money hotel . Not the best surroundings but ok for a one night stay .
Pros:

Good location for our visit. Theatre was just a few minutes walk from the hotel .

Cons:

Surrounding area was a little run down and crime is quite high in the area.

2026-05-07 via Nuitee
S
Shanti couple de
9
2026-05-07 via Nuitee