Four Points by Sheraton Hainan, Sanya

Hotels
•
Four Points by Sheraton
8.4 (136 reviews)
NO.78 Sanya Bay Road , Sanya , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Loud environment

Categories

Cleanliness
7.81
Several reviews mentioned issues with cleanliness, including moldy smells and general lack of cleanliness.
Service
9.28
Many guests praised the helpfulness of the staff, particularly Frances, who made the experience enjoyable.
Location
9.32
The location received positive feedback for its proximity to the beach and restaurants.
Room Quality
7.27
Some reviews indicated the rooms were outdated and had issues such as dampness.
Amenities
8.3
Amenities were mentioned positively, including a nice view and spaciousness, despite some shortcomings.
Value for Money
8.26
While some aspects were criticized, the overall affordability of the hotel was considered good.
Food and Beverage
8.31
Breakfast options were generally appreciated, although some felt it could be better.
Overall Experience
8.68
The overall experience was seen as good, but with room for improvement in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 16:50

Property Description

Luxurious Beach-side Living
The Fourpoints by Sheraton Hainan Sanya offers a luxurious beach-side living experience with upscale rooms, an outdoor pool, and a wellness center. Enjoy karaoke facilities and a laptop safe box in each room, just a 1-minute walk from the beach.

Convenient Location and Amenities
Conveniently located, the hotel is a short drive from key attractions like Duty Free Shop, Sanya Railway Station, and Phoenix International Airport. With free on-site parking, Wi-Fi, and a range of facilities including a gym, tennis courts, and a business center, your stay is bound to be hassle-free.

Culinary Delights and Stunning Views
Indulge in a culinary journey with Chinese and Western cuisine at the hotel's restaurants, and sip on refreshing beverages at the bar overlooking the sea. Don't miss the chance to explore the nearby attractions with the help of the tour desk. Book your stay now for a memorable beach-side getaway at Fourpoints by Sheraton Hainan Sanya.

Important information:

Breakfast for children aged 12 and above is priced the same as for adults.

Breakfast is free of charge for children aged 11.99 years and below when using an existing bed.

Swimming pool: Closed from Sun, Mar 1, 2026 until Sat, Jan 9, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 230 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 136 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.68
조 • family_with_children • kr
9
2026-01-29 • via Nuitee
Z
Zhiger • couple • kz
3
Не вернусь
Pros:

Местоположение

Cons:

Сырость, влажность, запах, старый

2026-01-18 • via Nuitee
K
Konstantin • solo_traveller • ru
9
Супер отель в целом - рекомендую
Pros:

Почти все еда локация ocean view

Cons:

Персонал не очень говорит по английски- минимально

2026-01-16 • via Nuitee
A
Ashleen • family_with_children • au
1
Not recommended
Pros:

Location is the only thing I liked

Cons:

Every other thing.
No staff speaks English. Not even greeting words. We asked for bottled water, they don't even know what that is. No friendliness at all. Very poor room service. Breakfast was a repeat every day. No western food at all.

2026-01-14 • via Nuitee
K
Konstantin • solo_traveller • ru
10
Классный сетевой отель на берегу . Еда и ocean view прекрасны
Pros:

Вид на море , ванна , завтраки и уж на

Cons:

Персонал не говорит по английски процентов на 90

2026-01-11 • via Nuitee
A
ASSEM • family_with_children • kz
10
2026-01-01 • via Nuitee
M
Maiya • solo_traveller • ru
7
Pros:

Хорошее расположение. Огромные номера, все чисто - вопросов нет. Отдельно отмечу прекрасную кровать и качество постельного белья - просто восторг! не хотелось вставать, видимо это благотворный феншуй. В номере тихо - в отличие от многих отелей. Ну или мой номер входил во двор.

Cons:

В целом, соотношение цена / качество полностью соответствует. Для меня слишком много людей (туристов) в целом в регионе ;) Хотя это еще даже не Китайский НГ.
Сам отель - конечно не такой модный уже как современный Шератон, но здесь и цена намного ниже. Поэтому, вопросов нет. Мой номер был роскошным. Спасибо.

2025-12-24 • via Nuitee
B
BIGUI • family_with_children • cn
7
2025-12-03 • via Nuitee
B
Bernd • family_with_children • de
9
Pros:

Beste Lage in Sanya. Strand genau gegenüber. Nette kleine Bar im 29.OG. Frühstück für alle Geschmäcker.

Cons:

Gewöhnungsbedürftig ist die etwas laute Musik vom Tanzen am Strand, geht aber nur bis 21:00 Uhr.

2025-11-30 • via Nuitee
V
Valery • couple • by
8
Стоит остановиться и обязательно сходить на закате в руф топ бар
Pros:

Хороший отель с отличным месторасположением, своим бассейном и лучшим руф топ баром с лучшим видом.

Cons:

Не хватает столика и двух стульев на балконе

2025-11-28 • via Nuitee
I
Iuliia • family_with_children • ru
10
Pros:

Вид с 15 этажа красивый

Cons:

Номера с запахом плесени, не очень уютно, территории почти нет, пляж городской, не уютный тоже, рядом госпиталь, очень много пожилых людей, под окнами караоке, шумно. Для отдыха не самый подходящий вариант. Заселились в другой отель Пульман, тут шикарно

2025-11-22 • via Nuitee
O
Olga_Gromova • family_with_children • ru
5
За такой ценник уж слишком все старое.
Pros:

Месторасположение. Заселились на два дня, перед отлетом. Да, вид из окна прям на остров феникс. Удобные кровати. Розетки подходят под европейские зарядки.

Cons:

Начнем с того, что мой букинг не смогли найти при заселении, долго выясняли.
Номера старые, прям убитые я бы назвал, завтрак вообще ни о чем.
В номере пахнет сыростью. кондиционер живет своей жизнью.

2025-11-07 • via Nuitee
G
Gabriele • couple • it
7
Pros:

Ottima posizione
Colazione varia

Cons:

Camere vecchie
Climatizzazione un po' rumorosa

2025-11-03 • via Nuitee
D
Donald • couple • za
10
Our stay in Sanya was very beautiful and worthwhile, more so , during our Canton Fair break.
Pros:

The ocean view from our 21st floor apartment was spectacular. We loved the spacious room as well and how clean the facilities were.

Cons:

Being on holiday , we found having to pay to watch movies on the room tv rather odd.

2025-10-23 • via Nuitee
A
Alena • couple • ru
10
Pros:

Понравилась чистота

2025-10-22 • via Nuitee
A
azim • partner
10
Pros:

I would like to appreciate Frances for making our stay very enjoyable. She helped us from the time we checked in, to the point of departure.
Being our first time in China; she guided us extremely well. We will definitely stay at this hotel again

2025-09-22 • via Nuitee
L
Leo • couple • sk
9
Pros:

Good location - Good breakfast - Very helpful staff - Spacy room - Nice view from the top floor observation deck

2025-09-19 • via Nuitee
L
Lee • family_with_children • my
6
Pros:

Location was good

Cons:

The cleanliness in the room is questionable... many areas not that clean
The lighting in the room was dark

2025-09-18 • via Nuitee
N
Natalia • family_with_children • ru
10
2025-08-27 • via Nuitee
M
My Huong • family
10
Pros:

Personal war sehr freundlich und hilfsbereit. Zentral, zu Fuss zum Strand

2025-08-23 • via Nuitee