Live Aqua Ciudad de Mexico Bosques de las Lomas

Hotels
•
Live Aqua
9.6 (365 reviews)
Avenida Paseo de los Tamarindos Numero, 98. Colonia Bosques de las Lomas , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Modern amenities
Great location
Cons:
High prices for some items
Lack of bathroom privacy in some rooms

Categories

Cleanliness
9.6
Guests frequently mentioned the hotel's cleanliness and the overall neatness of the facilities.
Service
9.9
The staff received high praise for being friendly, professional, and providing excellent service.
Location
9.7
The hotel is conveniently located close to various restaurants and attractions.
Room Quality
9.5
Rooms were described as modern, spacious, and well-decorated, although some guests preferred more privacy in bathroom areas.
Amenities
9.6
Amenities were highlighted as top-notch, with well-equipped gym and quality dining options.
Value for Money
9.3
While some found prices slightly high, the overall experience justified the cost.
Food and Beverage
9.5
Dining experiences were positively reviewed, with quality food and attentive service noted.
Overall Experience
9.7
A flawless experience overall, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:07

Property Description

Luxurious Accommodations
Live Aqua Urban Resort Mexico offers elegant rooms equipped with modern amenities such as air conditioning, coffee machines, and complimentary toiletries. The 100% smoke-free environment ensures a refreshing stay for all guests.

Cutting-Edge Technology
Experience the convenience of state-of-the-art digital systems at Live Aqua Urban Resort Mexico, allowing guests to personalize their ambiance. Stay connected with complimentary high-speed WiFi throughout the property.

Prime Location
Situated in the prestigious Bosques de las Lomas district near Santa Fe's business zone, the hotel is a short drive from Paseo de la Reforma Avenue, providing easy access to the city center and exclusive shopping and dining options.

Book your stay at Live Aqua Urban Resort Mexico for a luxurious and tech-savvy retreat in Mexico City.

Important information:

Please note that the property offers guest access with a guide dog.

This property only accepts dogs as pets with a maximum of 20 kg or 2 dogs with a combined weight of 20 kg.

In compliance with Mexico City tourism regulations, all guests must present official photo identification and provide contact information. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate), and indicate their relationship to the accompanying adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 365 reviews
Cleanliness: 9.6
Service: 9.9
Location: 9.7
Room Quality: 9.5
Amenities: 9.6
Value for Money: 9.3
Food and Beverage: 9.5
Overall Experience: 9.7
F
Fabio Antonio • solo_traveller • mx
10
Pros:

Todo

Cons:

Todo me gustó

2026-04-24 • via Nuitee
H
Humberto • couple • mx
10
2026-04-20 • via Nuitee
M
Martin Biaudelle • solo_traveller • fr
10
2026-04-19 • via Nuitee
J
Jose Mario • extended_group • mx
10
muy bueno
Pros:

instalaciones y servicio excelente

2026-04-18 • via Nuitee
J
Jason • family_with_children • bz
10
Very nice property, with quality and comfortable rooms. Would definitely stay there again, and will be recommending.
Pros:

Clean, comfortable and convenient.
Staff very nice and helpful.
Rooms are A+ in comfort & quality.

Cons:

Do not have any negative thing to say at the moment.

2026-04-16 • via Nuitee
J
Josue • family_with_children • mx
8
2026-04-06 • via Nuitee
M
Mariano • family_with_children • mx
8
2026-04-01 • via Nuitee
F
FarAway52577793397 • Family
10
Excelente experience
Pros:

Amazing hotel, amenities, rooms, cleanliness and services are the greatest of the hotel

2026-03-29 • via Tripadvisor
R
Ricardo • couple • mx
10
2026-03-23 • via Nuitee
J
Jonathan • couple • us
10
2026-03-22 • via Nuitee
N
niccol_s280 • Business
10
Great People, great hotel, great week!
Pros:

I stayed for one week in March in Mexico City, which can be quite a challenging and intense city, but this hotel made my experience absolutely perfect.

The hotel is always impeccably clean, and the food is consistently excellent, with a great variety of cuisines that makes every meal interesting and enjoyable. However, what truly makes the difference is the kindness and professionalism of the staff. I never encountered a single issue—on the contrary, everyone was תמיד friendly, attentive, and ready to help with anything I needed.

I would especially like to thank Mrs Andrea at the front desk. She supported me with everything related to invoices and payments with European credit cards, which can sometimes be complicated. She handled everything with patience, a constant smile, and great professionalism, helping me solve every issue smoothly.

Mr Angel at the bar: always ready to explain me the wines and how to combine them with special food. I had very great dinners!

I would also like to mention the housekeeping service: Mrs Ivonne was especially fantastic, always ensuring the room was perfect. Room service was also consistently fast and efficient.
And I want to mention Mr Celestino at the entrance: always helping and smiling.

I truly look forward to coming back and would highly recommend this hotel to anyone planning to visit Mexico City. It’s a wonderful place to stay.
Muchas Gracias!

2026-03-19 • via Tripadvisor
D
dirkudi • family_with_children • de
9
Pros:

Great save location

2026-02-27 • via Nuitee
D
dirkudi • family_with_children • de
9
Great Hotel, who likes it save in Meexico City
Pros:

Nice save Location

Cons:

SPA is too expensive

2026-02-27 • via Nuitee
Y
Yizhak • family_with_children • il
10
Pros:

Very comfortable room, clean, great bed

2026-02-25 • via Nuitee
H
helueni • family_with_children • pa
10
Pros:

Atención del personal

Cons:

Q el ingreso a la piscina sea pago y con tiempo limitado de uso

2026-02-22 • via Nuitee
M
Michael • solo_traveller • us
9
2026-02-14 • via Nuitee
C
Carlos • couple • cl
9
2026-02-11 • via Nuitee
C
Carlos • couple • cl
9
2026-02-11 • via Nuitee
L
Laurent • family_with_children • fr
10
my second home when i travel to mexico
Pros:

Great place, been there a few times always a treat. Nice staff. Great rooms.

Cons:

nothing.

2026-01-20 • via Nuitee
M
Marivel • extended_group • us
10
Great place to stay, restaurants walking distance
Pros:

Great staff

Cons:

All good only price a little high

2026-01-20 • via Nuitee