Hotel Siena

Hotels
7.4 (444 reviews)
Shinjuku-ku Kabuki-cho 2-22-1 , Tokyo , jp

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Facilities

Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Invoice provided
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Old amenities
Uncomfortable beds

Categories

Cleanliness
6.3
Multiple mentions of cleanliness issues, with reviews stating it was dirty and old.
Service
8.3
Positive feedback about the staff and their service, with mentions of helpfulness.
Location
8.8
Several reviews highlight the convenient location in Shinjuku, easy access to transportation and nightlife.
Room Quality
6.8
Mixed reviews; some mentioned spacious rooms while others noted old and uncomfortable beds.
Amenities
7.3
Air conditioning was cited as a positive aspect, but some amenities were noted as outdated.
Value for Money
7.3
Overall good value, though some aspects of the hotel are old and may not meet expectations.
Food and Beverage
7.2
Not mentioned explicitly, assigned the target overall rating.
Overall Experience
7.2
Overall mixed experience; factors of location and service balanced out by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Prime Location in Kabukicho, Shinjuku

Modern Comforts and Amenities

Hotel Siena, located in the vibrant Kabukicho area, offers contemporary accommodation with free Wi-Fi. Just a short walk from Shinjuku Station, guests can easily explore the bustling Shinjuku Sanchome shopping district and the tranquil Shinjuku Gyoen Park. The rooms are equipped with LCD TVs, coffee machines, and luxurious en suite bathrooms.

Convenient Services and Facilities

Guests can indulge in in-room massages, store luggage at the front desk, and enjoy the convenience of an on-site convenience store and hair salon. With easy access to transportation, including JR Shinjuku Station and Shinjuku Sanchome Subway Station, exploring Tokyo is a breeze.

Endless Dining Options

Experience the diverse culinary scene surrounding Hotel Siena, promising a gastronomic adventure during your stay.

Book your stay at Hotel Siena now for a perfect blend of comfort and convenience in the heart of Shinjuku.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 444 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.2
Overall Experience: 7.2
C
Caner • couple • tr
8
2026-04-17 • via Nuitee
P
PUP1965 • extended_group • it
9
2026-04-17 • via Nuitee
I
Ilaria • couple • it
6
2026-04-17 • via Nuitee
A
Adriano • solo_traveller • es
8
2026-04-16 • via Nuitee
D
Daniel • extended_group • es
7
Kabuchico
Pros:

La habitación era más grande de lo normal en Japón

Cons:

Olía mucho a tabaco cuando abrimos la habitación, todo estaba muy amarillento.

2026-04-15 • via Nuitee
J
Jonas • couple • nl
7
2026-04-14 • via Nuitee
R
rocio • couple • ar
7
No esta mal pero no volvería
Pros:

Buena ubicación, habitación amplia y completa, amenities lindos como cremas. Personal super amable

Cons:

Mucho olor a cigarrillo en las habitaciones aunque no esté permitido fumar, era difícil respirar. No esta bien reparada de la luz, por lo que es difícil dormir entre el ruido del exterior y la luz de la calle

2026-04-13 • via Nuitee
N
Neel • couple • nz
9
Great location and room size!
Pros:

Amazing location and very large room for Japan/Tokyo standards.

Cons:

Every time you leave the hotel you have to give your key to the reception. This is quite strange and just an annoyance.

2026-04-10 • via Nuitee
H
Hsuan Yi • couple • tw
8
2026-04-10 • via Nuitee
林 • solo_traveller • tw
5
2026-04-09 • via Nuitee
T
Tipsuda • couple • th
9
Pros:

Friendly staff

Cons:

Location, at night.

2026-04-09 • via Nuitee
I
Izabela • couple • pl
8
2026-04-07 • via Nuitee
立欣 • couple • tw
9
超棒 以後還會選這間
Pros:

位置好 離地鐵站很近 房間夠大 比一般日本飯店大很多 價格又便宜 超級讚！

Cons:

附近就是歌舞伎町所以有點吵 尤其附近的一家店每天都在播重複的歌 聽了很煩

2026-04-07 • via Nuitee
H
HARA • couple • jp
8
歌舞伎町散策にお勧めです。
Pros:

目的地に近かった。

Cons:

掃除の行き届いていない所があった。

2026-04-07 • via Nuitee
A
Amalie • couple • dk
4
2026-04-06 • via Nuitee
L
Laura • couple • co
9
2026-04-05 • via Nuitee
B
Bicalho • couple • br
5
Pros:

Da localização

Cons:

Da limpeza, tinha lixo, debaixo da cama

2026-04-04 • via Nuitee
V
vitale • couple • it
10
Pros:

L'hotel è carino, pulito e il personale proattivo. La camera è grande rispetto alla media giapponese, isolata molto bene, risulta ilenziosa pur trovandosi nel pieno della vita notturna di kabuki-cho, il quartiere a luci rosse (non fatevi spaventare da questa definizione, un quartiere a luci rosse in Giappone è paragonabile a un quartiere residenziale della vostra città, solo più sicuro 😂) rapporto qualità prezzo ottimo.

2026-03-30 • via Nuitee
L
Le • extended_group • cn
10
非常好。
Pros:

位置非常好，就在新宿很中心的位置，出门就逛街。

Cons:

有些设施坏掉了，装修有点旧。

2026-03-30 • via Nuitee
E
eaitken1983 • couple • gb
5
Pros:

Location

Cons:

Not much else

2026-03-29 • via Nuitee