Pets allowed

Facilities

Free breakfast
Free WiFi
Terrace
Ski storage
Wheelchair accessible
Downhill skiing nearby
Hiking/biking trails nearby
Ski storage
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Good food
Cons:
Expensive gondola fees

Categories

Cleanliness
9.43
Standard quality for this hotel tier.
Service
9.9
Staff were super friendly and helpful, enhancing the stay.
Location
9.94
Great location for hikes and activities with stunning views.
Room Quality
8.89
Room was cozy for a family of 4 but comfortable.
Amenities
8.92
Playground available; decent menu at the restaurant.
Value for Money
8.88
Expensive but worth it for the views and location.
Food and Beverage
9.43
Food was delicious at both dinner and breakfast.
Overall Experience
9.8
Wonderful experience, highly recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:19

Property Description

Mountain Views and Amenities
Enjoy terrace views and complimentary Wi-Fi, along with ski storage to make your stay convenient.

Dining and Refreshments
Indulge in meals at the on-site restaurant or grab a snack at the deli. Relax with a drink at the bar/lounge and wake up to a delightful buffet breakfast.

Comfortable Accommodations
Stay connected with free Wi-Fi and entertainment through flat-screen TVs with satellite programming. Refresh in modern bathrooms with showers and hair dryers.

To book your stay and experience these features, visit our website now!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and ski storage.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.4
Based on 100 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
C
Cesar Luis Zamora
10
Pros:

Un lugar hermoso!

2025-10-10 via Nuitee
Y
Yi Chen friends
10
Pros:

Stunning view and the beds were comfy. Recommend!

2025-10-04 via Nuitee
K
Kenneth
10
Pros:

Fremragende udsigt

2025-09-24 via Nuitee
L
Luzviminda partner
10
Pros:

The quietness is what we love, and the good food at dinner and breakfast is what makes our stay more memorable. We would love to stay here again and be happy to recommend this hotel to anyone we know.

2025-09-23 via Nuitee
E
Elvira friends
10
Pros:

The location is great, quiet, nice views, close to Hiking trails. Had dinner & breakfast there with friends. Food is delicious, service was good &staff are helpful & accomodating

2025-09-15 via Nuitee
K
Kelly
10
Pros:

In staying at 9 different hotels for our 2 week vacation this was our favorite hotel. We took the Gondola up to the hotel and then from there it was very easy to go to Grindelwald 'First' and was very accesible to some great hikes in the area, and then once the Gondola stopped at 6:00 p.m. it became very quiet and peaceful at the hotel. We had the restaurant and the mountain to ourselves for the rest of the night. Although we read many comments discouraging driving up to the hotel, we definitely could have driven up as we had good weather and the paved road is very driveable in the summer.

2025-08-20 via Nuitee
A
Alessio family
10
Pros:

Quintin checked me in after I arrived late. He was extremely professional, friendly and kind. I will definitely refer all my friends and family to come to this amazing beautiful property.

2025-08-05 via Nuitee
H
Hayley family
10
Pros:

Expensive to stay but great views. Playground available on site for young children. Restaurant had a decent menu. Fun bunk beds for kids in family room we had. Close to First for activities. Friendly helpful staff.

2025-08-01 via Nuitee
A
anna family_with_children
10
Pros:

What a wonderful location that can’t be beat!
I wish we didn’t have to pay for the gondola every time we went to the property, though.

2025-07-24 via Nuitee
L
liz
10
Pros:

Stunning, tranquil, views to die for. Food delicious. Simply beautiful highly recommend

2025-07-21 via Nuitee
L
Linn
10
Great place to explore the activities of Grindelwa
Pros:

We only stayed one night while exploring all the fun activities of Grindelwald. Perfect location. Beautiful views and a great room for a family of 4. Very comfortable temperature at night. Both dinner and breakfast was excellent. They accommodated my gluten allergy very well.

2025-07-18 via Nuitee
K
Kristin family
10
Pros:

This stay was a wonderful experience! The room was a little cozy for a family of 4 (two teens), but my teens loved the cubby bunk beds, the staff was super friendly and helpful, and the view was spectacular!

2025-07-13 via Nuitee
O
Onita
10
Pros:

Stunning scenery

2025-07-06 via Nuitee
L
Lars Göran
6
Pros:

Bra service, Martina tillmötesgående.
Härligt läge. Obs välj den östra vägen upp. Den andra som Apple förordnar, gångväg.
Lyhört annars bra!

2025-06-25 via Nuitee
S
Shikhar family
10
Pros:

Amazing property. The driving up was a bit disconcerting with the single lane road shared with the trot bikes coming down but it was worth it. The views are amazing and the rooms were great. The dinner in the restaurant was worthy of fine dining. 100% would recommend.

2025-06-23 via Nuitee
V
Verified traveler
10
Amazing mountain hotel with amazing views
Pros:

Amazing hotel with views of mountain peaks, glaciers, and nature! There’s a restaurant on site with great food and breakfast is included. Room is well designed and fit 6 of us easily. Bathroom is remodeled and has great shower. Parking was available for free and you can drive up or take the gondola. There’s a large playground that the kids loved! You have easy access to the gondola to get up to first mountain or down to Grindewald.

2025-06-20 via Nuitee
M
MUNISH family_with_children
10
Pros:

Excellent location with great staff

2025-06-12 via Nuitee
L
Lincoln family
10
Pros:

Once you arrive at Grindelwald's train station you need to walk up to Grindelwald First gondola station. The sidewalks can get a bit crowded, so that can be a bit annoying especially if you have luggage. PLEASE buy some kind of pass, AND check the time your train arrives in the city, otherwise, if you miss the last gondola up and you are stuck. Hours of operation vary depending on the season. Also, check with the staff your arrival time as their normal checkin time is until 4pm.

REMEMBER every time you go down or up in the gondolas you have to pay 10 chf each way per person, so.. do yourself a favor and find out which pass you need that will cover the gondola tickets, otherwise, like me.. you will end up spending 80chf to simply go down and walk around the city.

Once you make it to the hotel: WOW.. The view is simply breathtaking. We had dinner at the hotel. It was an experience/view I will NEVER forget. We were literally eating above the clouds.

The room was super clean and very spacious, and we had great view. Breakfast was great as well. Simple, but it had exactly what we needed. I really, REALLY liked the hotel, and the fact that we were literally in the alps was something I will NEVER forget.

However, the fact that we needed to take the gondola up and down and were restricted by their schedule (I think the last one was at 6pm), makes me think twice about returning, otherwise this hotel is a GEM.

2025-06-07 via Nuitee
H
Harish
2
Pros:

The staff is very arrogant, rude and difficult to work with. Especially Martina she was very rude to us on the phone. They provided us with an incorrect address and we got stuck in the middle of nowhere. We had to call the cops who tracked our coordinates and stated this was an area where cars should not be. We then had to find a different hotel last minute to book. This hotel refused to provide any form of refund even a partial refund since we did not end up staying here. PLEASE AVOID this hotel at all costs! All they care about is money. Expedia at the very least offered us a partial refund.

2025-06-06 via Nuitee
J
Jose
10
Perfect hotel in the the perfect place
Pros:

Hotel location is perfect to enjoy the alps, either if it's things to do and enjoy quietly. Restaurant is very convenient and the place is very conformable. I'll definitely use again if I have the chance.

2025-05-29 via Nuitee