SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN

Hotels
6.9 (2305 reviews)
An den Dominikanern 1 , Cologne , de

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
Table tennis
Darts
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Service complications

Categories

Cleanliness
5.15
Several complaints about cleanliness, including dust, unpleasant odors, and unclean bathrooms.
Service
7.65
Issues with self-check-in process and lack of staff assistance noted, but overall service reasonably standard for a budget hotel.
Location
8.65
Perfect location for accessing the Christmas Markets and close to main attractions.
Room Quality
6.65
Rooms varied in quality; some received positive feedback while others had issues with amenities.
Amenities
6.15
TV issues and inconsistent hot water highlighted; amenities mostly functional.
Value for Money
7.15
Good value noted, particularly in relation to the location; however, perceived service challenges affected the score.
Food and Beverage
7.15
Basic offerings present but no specific mention of food quality; generally satisfied with beverage options.
Overall Experience
6.65
Mixed feelings overall; positive aspects like location contrasted with significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:41

Property Description

Modern Accommodation Near Cologne Cathedral and Main Station

Convenient Amenities: Enjoy cable TV, free tea/coffee facilities, and complimentary mineral water. Stay connected with free landline calls within Germany and utilize the digital self check-in feature.

Prime Location: Explore the heart of Cologne with easy access to shops, museums, and dining. Within walking distance to the historic Old Town district and key attractions like Kölnmesse and Lanxess Arena.

Accessible Travel: Whether by foot, car, or train, reach your destination effortlessly. Benefit from proximity to public parking and a quick 30-minute trip to Düsseldorf.

Experience comfort and convenience at SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that there is no reception in this hotel and the check-in has to be done by a check-in machine at any time after 15:30.

The refund of preauthorized credit cards will be done automatically up to 2 weeks after departure.

Breakfast is offered and paid for directly at Starbucks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 2305 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 6.65
M
Muhammad • family_with_children • de
9
2026-03-21 • via Nuitee
W
Wawrzyniak • couple • de
7
2026-03-21 • via Nuitee
A
anja • solo_traveller • es
7
Practico
Pros:

La habitación

Cons:

Las zonas comunes

2026-03-21 • via Nuitee
G
Ghassen • couple • de
10
2026-03-20 • via Nuitee
L
Letícia • solo_traveller • pt
2
Cons:

Too dirty! Calc everywhere in the bathroom, not well clean, dust everywhere.
Last floor without elevator.

2026-03-20 • via Nuitee
G
Gonzalo • solo_traveller • es
4
2026-03-19 • via Nuitee
V
Viorela Georgiana • family_with_children • ro
9
Pros:

Locatia

Cons:

Lipsa consumabilelor

2026-03-19 • via Nuitee
T
Tung • solo_traveller • sk
1
A terible experience .
Cons:

The entrance door is not secure for guests. In my room, a stranger tried to open the door at night, I don't know why. I stayed for 3 nights, and on the third night they turned off the heater... a terrible experience. You should be careful!

2026-03-18 • via Nuitee
D
Daniel • solo_traveller • de
1
Dreckig, unfreundlich und auch der Service ist absolut schlecht!!!
Pros:

Sehr dreckiger Teppich im Flur.

Als man im Zimmer kam. War der der Spiegel voller Sperma.
Auf der Tv Anlage war ein alter Kaugummi geklebt und auf dem Tv waren Finger Abdrücke.

Das Badezimmer war nicht nach Benutzung gereinigt, Haare lagen noch auf dem Föhn und auch war die Toilette voller Fäkalien.
Der Boden war staubig und dreckig.
Die Dusche war süffig voller alter Flecken.

Das Bett war nicht frisch bezogen und auch war am Wasser Kocher weder Tee noch Kaffee.

Der Service war sehr unverständlich und lief nur über WhatsApp App.

2026-03-17 • via Nuitee
C
Celine Adrienne • couple • de
4
Für eine Nacht war es okay, jedoch nicht für einen längeren Aufenthalt.
Pros:

Das Bett war bequem und die Lage war sehr zentral.

Cons:

Das Badezimmer war nicht sauber, in der Dusche waren noch Duschflecken vom vorherigen Gast und Toilettenpapier war fast leer und keine Reserve vorhanden. Zusätzlich war unser Zimmer leider auch etwas staubig.

2026-03-17 • via Nuitee
K
Kerem • couple • gb
5
2026-03-17 • via Nuitee
A
Ahmed • couple • de
7
2026-03-17 • via Nuitee
S
Simon Peter • family_with_children • de
4
Pros:

The location

Cons:

The general Day to Day maintenance and up keeping

2026-03-16 • via Nuitee
M
Mateja • extended_group • de
1
2026-03-16 • via Nuitee
K
Kateryna • solo_traveller • ua
10
2026-03-16 • via Nuitee
Y
Younes • couple • be
1
Horrible
Pros:

Rien du tout .

Cons:

Vraiment petit , pas d’ascenseur , ( chambre au 4eme étage ) , il y avais quelqun dans ma chambre à mon arrivée . La personne ne voulais pas partir en raison d’un litige avec l’établissement . Quand elle est partie , elle a laissé derrière elle son sac Mc Donald , les odeurs de nourriture , elle s était couchée sur le lit . Et ceci n’as pas été nettoyé . C’est inacceptable

2026-03-15 • via Nuitee
C
Christian • couple • de
8
Pros:

Gute Lage

Cons:

Check in Schalter war defekt

2026-03-15 • via Nuitee
M
Mariana • couple • pt
6
Pros:

Localização

Cons:

Os empregados de limpeza bateram na porta pedindo para sairmos às 10h sendo que o check out era até as 11h ? Limpeza da casa de banho insuficiente

2026-03-14 • via Nuitee
S
Seyedarash • solo_traveller • ca
1
The property was very dirty, the building smelled bad, the room was not ready at check-in, some listed amenities were mi
Pros:

Just location

Cons:

The property was very dirty and the building had a strong unpleasant smell. Our room was not ready at check-in time and we had to wait about 20 minutes with our luggage. It was obvious the room had not been properly cleaned. The speaker mentioned in the listing was missing, the TV was not working properly, and no water was provided. Also, communication was difficult because the staff did not speak English well.

2026-03-14 • via Nuitee
T
Thoma • solo_traveller • de
4
Cons:

Die Eingangstür ist nicht verschlossen, da das Codesystem kaputt ist. Das hat nicht zum Gefühl von Sicherheit beigetragen. Der versprochene Frühstücksgutschein wird im Nachhinein als „nicht mehr im Programm“ bezeichnet. Das Fernsehen und das WLAN haben nicht funktioniert, der Haartrockner hat nur kalte Luft. Das Zimmer und der Hausflur waren nur mäßig gesäubert.

2026-03-14 • via Nuitee