SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN

Hotels
6.9 (2596 reviews)
An den Dominikanern 1 , Cologne , de

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
Table tennis
Darts
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Service complications

Categories

Cleanliness
5.15
Several complaints about cleanliness, including dust, unpleasant odors, and unclean bathrooms.
Service
7.65
Issues with self-check-in process and lack of staff assistance noted, but overall service reasonably standard for a budget hotel.
Location
8.65
Perfect location for accessing the Christmas Markets and close to main attractions.
Room Quality
6.65
Rooms varied in quality; some received positive feedback while others had issues with amenities.
Amenities
6.15
TV issues and inconsistent hot water highlighted; amenities mostly functional.
Value for Money
7.15
Good value noted, particularly in relation to the location; however, perceived service challenges affected the score.
Food and Beverage
7.15
Basic offerings present but no specific mention of food quality; generally satisfied with beverage options.
Overall Experience
6.65
Mixed feelings overall; positive aspects like location contrasted with significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:41

Property Description

Modern Accommodation Near Cologne Cathedral and Main Station

Convenient Amenities: Enjoy cable TV, free tea/coffee facilities, and complimentary mineral water. Stay connected with free landline calls within Germany and utilize the digital self check-in feature.

Prime Location: Explore the heart of Cologne with easy access to shops, museums, and dining. Within walking distance to the historic Old Town district and key attractions like Kölnmesse and Lanxess Arena.

Accessible Travel: Whether by foot, car, or train, reach your destination effortlessly. Benefit from proximity to public parking and a quick 30-minute trip to Düsseldorf.

Experience comfort and convenience at SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that there is no reception in this hotel and the check-in has to be done by a check-in machine at any time after 15:30.

The refund of preauthorized credit cards will be done automatically up to 2 weeks after departure.

Breakfast is offered and paid for directly at Starbucks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 2596 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 6.65
L
Lohmar • solo_traveller • de
8
2026-06-06 • via Nuitee
L
Lohmar • solo_traveller • de
7
Best Guest ever
Pros:

Die Besitzer des Hauses waren sehr nett.

Cons:

Ich habe Late Check Out gebucht und wurde 2x hintereinander in meinem Zimmer überrascht. Sowas geht gar nicht, Mitarbeiter sollten Bescheid wissen damit Gäste ungestört bleiben.

2026-06-06 • via Nuitee
L
Lohmar • solo_traveller • de
8
2026-06-06 • via Nuitee
D
Dirk • solo_traveller • de
5
2026-06-05 • via Nuitee
G
Gül • solo_traveller • de
5
2026-06-04 • via Nuitee
M
Marko • solo_traveller • me
10
Sve super
2026-06-04 • via Nuitee
W
Wisanu • couple • de
10
2026-06-04 • via Nuitee
U
Ute • family_with_children • de
9
2026-06-04 • via Nuitee
E
Elena • solo_traveller • ru
9
2026-06-03 • via Nuitee
A
Alexa • couple • de
10
Super, einfach und schön
Pros:

Schnelles einchecken ohne Personal

Cons:

Der Code an der Türe fängt Random an zu sprechen

2026-06-02 • via Nuitee
D
Dominik • solo_traveller • de
10
2026-06-01 • via Nuitee
C
Carrillo • solo_traveller • de
7
2026-06-01 • via Nuitee
C
Celine • solo_traveller • de
8
2026-06-01 • via Nuitee
K
Karsten • couple • de
5
Disaster with only some hours sleep
Pros:

Very good location and easy check in

Cons:

TV not working
Bed was very uncomfortable
Very noisy and load neighbors till 4:00 in the morning which did not show respect. This is disadvantage of hotel without stuff

2026-06-01 • via Nuitee
G
Giacomo • solo_traveller • it
9
Pros:

Otttima camera e posizione

Cons:

Nulla

2026-05-31 • via Nuitee
N
Niclas • solo_traveller • de
7
2026-05-31 • via Nuitee
T
Thi Toan • couple • de
1
2026-05-30 • via Nuitee
J
Joel • couple • de
3
naja.
Pros:

Die Lage ist top und die Ausstattung und Größe in Ordnung.

Cons:

In der Beschreibung bei der Buchung stand Zimmer mit Blick auf den Innenhof... Das war nicht zutreffend. Es gab nur ein Fenster zur Hauptstraße hin... Also konnte man bei tagsüber 30 C° nachts nicht lüften. Das schlimmste war das sich bei dem Hotel niemand gemeldet hat... Weder auf meine E-Mails noch bei meinem Anruf.

2026-05-29 • via Nuitee
N
Nora • solo_traveller • de
8
Toll
Pros:

ganz gut

Cons:

kein frühstück

2026-05-28 • via Nuitee
S
Susanne • solo_traveller • de
2
Cons:

Es war sehr laut und sehr warm im Zimmer.

2026-05-28 • via Nuitee