SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN

Hotels
6.9 (2713 reviews)
An den Dominikanern 1 , Cologne , de
+49 221 1209560

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Daily housekeeping
Designated smoking area
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Service complications

Categories

Cleanliness
5.15
Several complaints about cleanliness, including dust, unpleasant odors, and unclean bathrooms.
Service
7.65
Issues with self-check-in process and lack of staff assistance noted, but overall service reasonably standard for a budget hotel.
Location
8.65
Perfect location for accessing the Christmas Markets and close to main attractions.
Room Quality
6.65
Rooms varied in quality; some received positive feedback while others had issues with amenities.
Amenities
6.15
TV issues and inconsistent hot water highlighted; amenities mostly functional.
Value for Money
7.15
Good value noted, particularly in relation to the location; however, perceived service challenges affected the score.
Food and Beverage
7.15
Basic offerings present but no specific mention of food quality; generally satisfied with beverage options.
Overall Experience
6.65
Mixed feelings overall; positive aspects like location contrasted with significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:41

Property Description

Modern Accommodation Near Cologne Cathedral and Main Station

Convenient Amenities: Enjoy cable TV, free tea/coffee facilities, and complimentary mineral water. Stay connected with free landline calls within Germany and utilize the digital self check-in feature.

Prime Location: Explore the heart of Cologne with easy access to shops, museums, and dining. Within walking distance to the historic Old Town district and key attractions like Kölnmesse and Lanxess Arena.

Accessible Travel: Whether by foot, car, or train, reach your destination effortlessly. Benefit from proximity to public parking and a quick 30-minute trip to Düsseldorf.

Experience comfort and convenience at SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that there is no reception in this hotel and the check-in has to be done by a check-in machine at any time after 15:30.

The refund of preauthorized credit cards will be done automatically up to 2 weeks after departure.

Breakfast is offered and paid for directly at Starbucks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

6.9
Based on 2713 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 6.65
V
Vatajelu Anca • solo_traveller • ro
10
Pros:

Camerele au fost curate, confortabile, locatia excelenta.

Cons:

Camerele sunt foarte mici, fara frigider functional si fara balcon.

2026-08-22 • via Nuitee
P
Peter • solo_traveller • de
6
2026-08-21 • via Nuitee
L
Linus • couple • se
10
2026-08-21 • via Nuitee
L
Lemasson • solo_traveller • fr
6
Pros:

Hôtel très bien situé près de la gare de Cologne. Une chambre double plutôt bien, avec une Nespresso et des capsules de café, du lait et du sucre, très propre, un petit bureau. Une belle salle de bain. L'accès à l'hôtel et à la chambre avec les codes était simple. Prix très correct et très bien pour prendre un train très tôt.

Cons:

Les portes qui claquent pendant la nuit (touristes ou habitants ?) , cela m'a réveillé plusieurs fois. De plus, le kebab sitéué au rez-de-chaussée avait sa porte ouverte sur le couloir de l'hôtel : il serait bon de leur demander de fermer cette porte pour ne pas faire peur aux touristes.
Pas de personnel excepté les femmes de chambre.

2026-08-21 • via Nuitee
L
Lokman • solo_traveller • de
10
2026-08-20 • via Nuitee
M
Moll • solo_traveller • de
4
Pros:

schön zentral aber sehr laute umgebung....

Cons:

Nun ja ...matratze sauberkeit...war nicht der hit

2026-08-20 • via Nuitee
A
Acosta • couple • es
10
2026-08-19 • via Nuitee
M
Maya • couple • pl
8
2026-08-19 • via Nuitee
B
Burcu • couple • de
6
2026-08-18 • via Nuitee
O
Oana • solo_traveller • ro
1
Pros:

Nimica o camera ca la pușcărie

Cons:

Nimic , fara comunicare neau închis telefonul in nas si nu a mai răspuns, am fost nevoiți sa mergem la alt hotel de am mai plătit 110€ nu recomand

2026-08-17 • via Nuitee
D
Dilan • couple • de
4
Viel zu klein aber gute Lage
Pros:

Sehr klein und eng garnicht wie auf den Bildern aber dafür eine sehr gute Lage und direkt daneben ist ein Kiosk der rund um die Uhr geöffnet ist.

2026-08-17 • via Nuitee
B
Benhadouche • couple • de
8
2026-08-16 • via Nuitee
T
Thi Toan • solo_traveller • de
1
2026-08-15 • via Nuitee
K
KL • solo_traveller • ly
3
2026-08-15 • via Nuitee
Öztürk • solo_traveller • tr
2
2026-08-12 • via Nuitee
S
Sara • solo_traveller • ch
7
Pros:

Das Bett war bequem

Cons:

Ich hätte lieber einen Schlüssel bekommen. Vor der Türe standen nämlich oft Leute die versuchten den Code zu sehen und manchmal läufte ein Obdachlose herein sobald man die Türe des Haupteingang aufmachte. War nicht so angenehm.

Den Boden von der Dusche war sehr beschädigt.

2026-08-11 • via Nuitee
C
Christiane • solo_traveller • de
7
Pros:

Nettes Personal

Cons:

Kühlschrank ging nicht

2026-08-11 • via Nuitee
Владислав • extended_group • ua
8
.
Pros:

.

Cons:

.

2026-08-11 • via Nuitee
R
RAFAEL • solo_traveller • es
1
El peor de mi vida
Pros:

Lo único bueno... la ubicación a 100 metros de la catedral

Cons:

Todo... Primero, la ubicación te lleva a un sitio que no es, luego cuando por fin se comunica contigo la persona responsable del hotel te dice que es otro lado (esta a 10 metros, pero para colmo, encima de un restaurante indio, que se une al hotel, no lo separa ni una pared), además que ponía desayuno, no te dice ni donde ni nada, olía a indio el hotel.

Las habitaciones asquerosas, y encima el codigo para entrar un despropósito, me tiré 10 minutos para entrar a la habitación porque pita la puerta el código como si te equivocaras.

Conclusión, con lo que he viajado y mira que estuve en un hotel en Rotterdam que daba asco, sigo pensando que ha sido el peor de mi vida.

2026-08-10 • via Nuitee
I
Iryna • solo_traveller • de
1
Pros:

Тільки розташування

Cons:

Номера дуже брудні,з персоналом не можливо зв'язатись,в номерах курять(заборонені речовини),запах розходиться по всіх сусідніх номерах,на скарги адміністрація не реагує жодним чином.Оплачений пізній виїзд не був зареєстрований,а гроші заплачені. Я була з неповнолітньою дитиною.Наш відпуск було зіпсовано повністю.НЕ РЕКОМЕНДУЮ НІКОМУ!Житло не відповідає вартості взагалі!

2026-08-10 • via Nuitee