SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN

Hotels
6.9 (2740 reviews)
An den Dominikanern 1 , Cologne , de
+49 221 1209560

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Daily housekeeping
Designated smoking area
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Service complications

Categories

Cleanliness
5.15
Several complaints about cleanliness, including dust, unpleasant odors, and unclean bathrooms.
Service
7.65
Issues with self-check-in process and lack of staff assistance noted, but overall service reasonably standard for a budget hotel.
Location
8.65
Perfect location for accessing the Christmas Markets and close to main attractions.
Room Quality
6.65
Rooms varied in quality; some received positive feedback while others had issues with amenities.
Amenities
6.15
TV issues and inconsistent hot water highlighted; amenities mostly functional.
Value for Money
7.15
Good value noted, particularly in relation to the location; however, perceived service challenges affected the score.
Food and Beverage
7.15
Basic offerings present but no specific mention of food quality; generally satisfied with beverage options.
Overall Experience
6.65
Mixed feelings overall; positive aspects like location contrasted with significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:41

Property Description

Modern Accommodation Near Cologne Cathedral and Main Station

Convenient Amenities: Enjoy cable TV, free tea/coffee facilities, and complimentary mineral water. Stay connected with free landline calls within Germany and utilize the digital self check-in feature.

Prime Location: Explore the heart of Cologne with easy access to shops, museums, and dining. Within walking distance to the historic Old Town district and key attractions like Kölnmesse and Lanxess Arena.

Accessible Travel: Whether by foot, car, or train, reach your destination effortlessly. Benefit from proximity to public parking and a quick 30-minute trip to Düsseldorf.

Experience comfort and convenience at SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that there is no reception in this hotel and the check-in has to be done by a check-in machine at any time after 15:30.

The refund of preauthorized credit cards will be done automatically up to 2 weeks after departure.

Breakfast is offered and paid for directly at Starbucks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

6.9
Based on 2740 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 6.65
A
Anna • solo_traveller • ch
4
2026-09-12 • via Nuitee
M
MarP. • couple • es
10
2026-09-11 • via Nuitee
M
Mihai • solo_traveller • md
1
2026-09-10 • via Nuitee
A
Akbar • solo_traveller • de
2
Pros:

Место рядом с вокзалом

Cons:

В коридоре и в комнате пол грязный.
Стены с желтыми пятнами

2026-09-10 • via Nuitee
A
Anisha • solo_traveller • de
10
2026-09-09 • via Nuitee
R
Ram • solo_traveller • pt
10
Pros:

Excellent place to stay, very central, self checking in and safe área

Cons:

Nothing

2026-09-09 • via Nuitee
M
Mohammad • solo_traveller • de
5
Cons:

Ich hatte ein Kingsize-Bett gebucht, aber dort standen nur zwei Betten nebeneinander, was überhaupt nicht bequem war. Ich hatte das extra berücksichtigt, weil ich eben keine zwei Betten wollte, sondern ein großes Kingsize-Bett gebucht hatte.

2026-09-09 • via Nuitee
M
Marieke • solo_traveller • jp
1
Filthy and discusting
Cons:

The room was smelly, filthy and unthoroughly cleaned. Dirt in every corner including the steps to the upper bed, haircollections in the shower, mold on the showerhead, handmarks on the bed frame, ... The bedsheets were clean, but as the rest appeared I am sure the bedding underneath was not. I didn't touch anything, left right away and asked for a refund, which I have not received up until now. I absolutely welcome simple accomodations and don't need luxury to feel well during my stay, but that was really poor hosting not worth the money at all.

2026-09-07 • via Nuitee
A
Anzhelika • couple • de
3
Cons:

Wir sind mit dem Zimmer sehr unzufrieden. Erstens wurde es vor unserer Ankunft offenbar nicht gereinigt: Überall war Staub, und sogar die schmutzigen Tassen der vorherigen Gäste standen noch im Zimmer. Außerdem konnten wir den Fernseher während unseres gesamten Aufenthalts nicht benutzen, weil keine Fernbedienung vorhanden war und uns trotz mehrfacher Nachfrage niemand geholfen hat. Ihre Reaktion kommt leider erst, nachdem wir längst abgereist sind.

2026-09-07 • via Nuitee
S
Saskia • solo_traveller • de
8
2026-09-07 • via Nuitee
S
Stefan • couple • de
3
Für eine Nacht gerade erträglich
Pros:

Die Lage war extrem zenztral

Cons:

Winziges Zimmer, kaum Bewegungsfreiheit. Allerdings laut Fluchtplan auch das Kleinste der Etage. Durchgang an Bett-Fußende 20 cm. Leere Duschmittelbehälter, bedingt sauber, Duschvorhang :-(. Das Bett eine Katastrophe, 140 breites Doppelbett mit durchhängender Matratze, sodaß man mittig zusammenrollt. Keine Ablagemöglichkeit auf einer Bettseite, eine Ablage im offen stehenden Tresor war möglich. Kein Frühstück war bekannt, keine Parkmöglichkeiten.

2026-09-06 • via Nuitee
M
Moses • couple • de
1
Pros:

Nichts

Cons:

Ausstattung

2026-09-06 • via Nuitee
H
Hghazoly • solo_traveller • eg
8
Pros:

Location is brilliant

Cons:

For a 200 euros per night hotel there should be an iron in the room, or any kind of hotel employee to assist me

2026-09-06 • via Nuitee
M
Martina • family_with_children • at
5
2026-09-06 • via Nuitee
A
Abdulkader • couple • de
1
2026-09-03 • via Nuitee
H
Hatem • family_with_children • ae
1
2026-09-03 • via Nuitee
M
Mamadou • solo_traveller • de
8
Pros:

Nah vom Hauptbahnhof

Cons:

Bett

2026-09-02 • via Nuitee
P
Peter • family_with_children • de
6
2026-09-02 • via Nuitee
I
isabella • couple • br
8
Great cost-benefit
Pros:

Super well located, clean and simple.

Cons:

Its noisy, because the hotel’s location is really central

2026-09-02 • via Nuitee
R
Rawan • solo_traveller • de
3
Pros:

Location is good

Cons:

No elevator
It wasn't cleaned from the previous stay (the trash was already full and there was a towel on the bathroom floor)

2026-09-02 • via Nuitee