SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN

Hotels
6.9 (2424 reviews)
An den Dominikanern 1 , Cologne , de

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Car hire
Table tennis
Darts
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Service complications

Categories

Cleanliness
5.15
Several complaints about cleanliness, including dust, unpleasant odors, and unclean bathrooms.
Service
7.65
Issues with self-check-in process and lack of staff assistance noted, but overall service reasonably standard for a budget hotel.
Location
8.65
Perfect location for accessing the Christmas Markets and close to main attractions.
Room Quality
6.65
Rooms varied in quality; some received positive feedback while others had issues with amenities.
Amenities
6.15
TV issues and inconsistent hot water highlighted; amenities mostly functional.
Value for Money
7.15
Good value noted, particularly in relation to the location; however, perceived service challenges affected the score.
Food and Beverage
7.15
Basic offerings present but no specific mention of food quality; generally satisfied with beverage options.
Overall Experience
6.65
Mixed feelings overall; positive aspects like location contrasted with significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:41

Property Description

Modern Accommodation Near Cologne Cathedral and Main Station

Convenient Amenities: Enjoy cable TV, free tea/coffee facilities, and complimentary mineral water. Stay connected with free landline calls within Germany and utilize the digital self check-in feature.

Prime Location: Explore the heart of Cologne with easy access to shops, museums, and dining. Within walking distance to the historic Old Town district and key attractions like Kölnmesse and Lanxess Arena.

Accessible Travel: Whether by foot, car, or train, reach your destination effortlessly. Benefit from proximity to public parking and a quick 30-minute trip to Düsseldorf.

Experience comfort and convenience at SMARTY Cologne Dom Hotel - Boardinghouse - KONTAKTLOSER SELF CHECK-IN. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that there is no reception in this hotel and the check-in has to be done by a check-in machine at any time after 15:30.

The refund of preauthorized credit cards will be done automatically up to 2 weeks after departure.

Breakfast is offered and paid for directly at Starbucks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 2424 reviews
Cleanliness: 5.15
Service: 7.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 6.65
K
Konstantin • family_with_children • de
7
2026-04-11 • via Nuitee
G
Gabriel • couple • de
9
Cómodo y bien ubicado
Pros:

Había reservado porque tuve una emergencia y me hicieron el check in en el momento que necesitaba a pesar que debía hacerlo en las próximas 8 horas

Cons:

El bote del jabón estaba casi vacío

2026-04-10 • via Nuitee
A
Alexander • couple • tr
9
Pros:

Die Unterkunft ist klein, jedoch sehr, sehr komfortabel. Alles, was man für einen Städtetrip benötigt ist in dem Zimmer vorhanden. Die Lage ist bombastisch, wir haben aus dem Fenster den Dom gesehen, was jeden Morgen ein wundervolles Erlebnis gewesen ist, Augen auf Dom vor Augen. In nur zwei Gehminuten, sehr langsames Tempo, steht man auf der Domplatte – also zentraler kann man gar keine Unterkunft bekommen. Das Preis-Leistungs-Verhältnis ist außergewöhnlich gut. Habe mir diese Unterkunft vorgemerkt. Werde auf jeden Fall wiederkommen.

2026-04-09 • via Nuitee
M
Maksym • family_with_children • de
5
2026-04-09 • via Nuitee
A
Antonia • extended_group • de
6
Okay
Pros:

Die Lage ist sehr zentral, direkt am Dom und fußläufig zum Bahnhof. Für eine Nacht absolut top. Check-In problemlos. Preis Leistung für 3 Bett Zimmer absolut gut.

Cons:

Das Bad war sauber aber es ist insgesamt sehr staubig und macht nicht den absolut saubersten Eindruck. Kaffeemaschine und Co. wirken nicht einladend. Fernbedienung war kaputt. Handtücher nur teilweise vorhanden.
Ich habe mitbekommen, wie ein junger Mann Probleme mit dem Check in hatte. Die Notfallnummer und die angegebene Telefonnummer haben nicht reagiert. Er konnte nicht einchecken und musste auf ein anderes Hotel ausweichen

2026-04-09 • via Nuitee
M
Meszaros • family_with_children • de
1
Pros:

Lager war super

Cons:

Lager war super schade mit der higiene machen alles kaputt extrem treckig und jeder zimmer stinkt. Wir haben uns beschwert wegen higiene haben uns ein andeten zimmer angeboten. Genau so dteckig . Schade drumm die lage und ausstattung fürs ne kurze tripp einfach meha aber die extreme mangeln an higiene macht alkes kaputt. Es tut mir leid es zi sagen müssen.

2026-04-09 • via Nuitee
M
Maik • family_with_children • de
10
2026-04-09 • via Nuitee
P
Pascal • family_with_children • ch
3
2026-04-08 • via Nuitee
A
Alicia • couple • de
2
2026-04-08 • via Nuitee
C
Charlotte • couple • de
1
2026-04-07 • via Nuitee
Андрій • couple • ua
10
2026-04-07 • via Nuitee
M
Misha • family_with_children • ua
8
2026-04-07 • via Nuitee
M
Mete • couple • de
1
Köln’de kalınabilecek en kötü otel
Pros:

Bir otelci olarak söylemeliyim ki Korunç bir deneyimdi,asla tavsiye etmiyorum hiçbirşey iyi değildi! O konumda başka oteller de mevcut sırf konumdan dolayı tercih edilmemeli! Geceleri girişte homeless’lar yatıyor uyusturucu ve alkol içiyorlar güvenli bir otel değil

Cons:

Otele girer girmez sizi yoğun bir çin lokantası kokusu sarıyor(otelin altı lokanta) aşırı agır bir yağ kokusu var ve tüm katlardan hissediliyor! Giriş kattan itibaren yerde kaplı olan halı aşırı kirli insan basarken bile mikrop kaparmıyım diye tedirgin oluyor! Odaya cıkınca ise heryer toz ve pislik içinde sadece yatak çarşaflarını değiştirip çıkmışlar o odada o kadar toz içinde uyumak hiç kimse için sağlıklı değil(inanın bana öyle çokta titiz biri değilim!) kahve makinası alındığından beri hiç temizlenmemiş su haznesinin içi yapış yapış pislik içindeydi.odanın kirli olduğunu ve temizlenmesi gerektiğini söyleyince housekeeper elindeki peçeteyle kahve makinasının yanlarını silip gitti.odada el yüz saç havlusu yok ama inanın buna takılmıyorsunuz bile! Binanın girişinde gece evsizler kalıyor uyusturucu ve alkol içiyorlar.gece binaya girerken cok tedirgin olduk!mesajlara ya hiç yanıt verilmiyor,ya da geç cevap veriliyor. Kısaca bu kadar ülke arasında kaldığım en kötü smart oteldi gerçekten bu tarz işletmeler kapatılmalı yönetim sıfır hizmet sıfır güvenlik sıfır! Verdiğiniz paraya da tatil için beklentinize de yazık! İnanın tüm gece sinirden uyuyamayacaksınız

2026-04-07 • via Nuitee
N
Neva • couple • nl
8
2026-04-06 • via Nuitee
A
Abbasy • family_with_children • de
10
2026-04-06 • via Nuitee
E
Erkan • couple • de
10
2026-04-06 • via Nuitee
D
Demi • solo_traveller • nl
10
2026-04-05 • via Nuitee
C
Claudius • family_with_children • de
9
2026-04-05 • via Nuitee
J
Janine • couple • de
3
Nie wieder
Pros:

Die zentrale Lage

Cons:

Lieber nicht!

2026-04-04 • via Nuitee
M
Memory • family_with_children • de
8
Pros:

Das Zimmer war sauber, gemütlich und die Lage perfekt

Cons:

Defekt der badezimmerwaschbecken,

2026-04-04 • via Nuitee