Holiday Inn Express and Suites Wheeling by IHG

Hotels
•
Holiday Inn Express
8.7 (182 reviews)
45 Wayfarer Drive , Triadelphia , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location near I-70 and sports complex
Clean rooms reported by several guests
Free breakfast and available parking/water
Good basic amenities (pool, exercise room)
Friendly/helpful staff in multiple reports
Hot showers and warm breakfast items noted
Cons:
Uncomfortable mattresses and pillows mentioned repeatedly
Instances of rude staff and housekeeping entering room early
Breakfast area cleanliness issues (overflowing trash, unclean tables)
Unexplained extra charges reported by a guest
Minor maintenance problems (rust in tub, TV bracket, shower valve)

Categories

Cleanliness
9
Rooms generally described as clean by multiple guests, but there were isolated issues at breakfast (overflowing trash, unclean tables) and a report of rust in a tub.
Service
8.5
Mixed service: several guests praised friendly, efficient staff and helpful check-in, but there are notable negative incidents (rude staff member, housekeeping entering a room early, front desk unhelpful) that lowered the score.
Location
10
Consistently praised as convenient — easy on/off I-70, close to sports complex and other local needs; location is a clear strength.
Room Quality
6.5
Multiple complaints about uncomfortable mattresses and soft pillows; some maintenance issues (loose TV bracket, shower valve, slanted desk chair) reduce room quality.
Amenities
10
Property offers expected amenities (free breakfast, parking, pool, exercise room, water on request) and these met guests' needs, despite a few minor maintenance gaps.
Value for Money
6.6
Several guests felt pricing was high for the market and one reported unexplained extra charges; value perception is notably negative for some visitors.
Food and Beverage
9
Breakfast offerings (eggs, bacon, biscuits) were appreciated by some, but breakfast-area cleanliness and maintenance issues were called out; overall food quality is generally positive.
Overall Experience
10
Many guests reported very positive stays (clean, comfortable, would return) though a minority experienced serious service/room issues; overall sentiment trends positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Convenient Location
Situated just off Interstate 70, Holiday Inn Express and Suites Wheeling offers easy access to both Triadelphia and Wheeling, making it a perfect choice for travelers.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with a microwave, refrigerator, flat-screen TV, and coffee machine. The indoor pool, fitness center, and business center cater to all your needs during your stay.

Delicious Breakfast and Nearby Attractions
Start your day with a delightful continental breakfast featuring cinnamon buns and pancakes. Explore nearby attractions like the Wheeling Island Casino, Oglebay Park, and Zoo, all just a short drive away.

Ready to experience comfort and convenience? Book your stay at Holiday Inn Express and Suites Wheeling now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLG

Location

Guest Reviews

8.7
Based on 182 reviews
Cleanliness: 9
Service: 8.5
Location: 10
Room Quality: 6.5
Amenities: 10
Value for Money: 6.6
Food and Beverage: 9
Overall Experience: 10
J
Jazmin • family_with_children • us
6
Comfort, clean and fun - just be mindful of your pricing and payment type!
Pros:

We love this hotel and have stayed here often. The location to local fun can't be beat. It is clean and updated. We always have a good time here!

Cons:

We were charged twice for the room and even though I have spoken to 4 different people and have spent hours and months on this, a solution has not hit my bank account! I am currently out over $160 and am NOT happy about this; and am still trying to get my money back.

2026-11-01 • via Nuitee
W
Westlake • couple • us
1
disappointing waste of money
Pros:

Nothing

Cons:

We paid extra for a king room. The queen room was $130 and the king room was $200. We were given a queen room for $200. This was our anniversary. We stayed 30 minutes from home to get a break from the kids and dogs and we got a terrible night of sleep. The mattress was very uncomfortable. At 9 am housekeeping knocked and immediately entered our room while we were sleeping. Front desk was unhelpful.

2026-10-21 • via Nuitee
T
Thomas • family_with_children • us
5
The breakfast was disappointing. Garbage cans were overflowing. Tables were not cleaned. The food area was not cleaned t
Pros:

The location was great.

Cons:

The beds were very uncomfortable as well as the pillows. They were way too soft. We have stayed at a lot of holiday inn express and this one was very disappointing.

2026-08-18 • via Nuitee
B
Barry • solo_traveller • us
10
2026-08-16 • via Nuitee
M
Miklus • family_with_children • us
7
2026-08-05 • via Nuitee
M
Monica • couple • us
7
2026-07-21 • via Nuitee
L
Lundell • family_with_children • us
10
My little girl and I had a wonderful time.
Pros:

Everything

Cons:

Everything was amazing

2026-07-13 • via Nuitee
S
SandyB1972 • solo_traveller • us
7
Pros:

Rooms and location

Cons:

There was one particular staff member was very rude and disrespectful she came to the gazebo at 9:30 when it didn't shut down till 10 and quiet time didn't start till 10 and told us that she was going to everyone leave the area in which we were not loud we were simply watching TV and discussing the girls softball tournament. For the cost to stay we should have never been treated that way. Our whole team was very respectful and kind to ur whole staff

2026-07-13 • via Nuitee
D
Darrell • extended_group • us
8
2026-07-10 • via Nuitee
D
Darna76 • Couples
10
Almost Perfect Until I looked Under...
Pros:

PRO: Free breakfast, parking, and water available upon request.
Convenient location near Interstate 70, good service, and a clean, quiet room with a comfortable bed. However, the price should be lower given the WV location.

CON: During breakfast, I noticed our table was wobbly, and several nearby tables had paper wedges underneath to keep them steady. I had been ready to give the hotel a perfect score until I looked under.

2026-07-07 • via Tripadvisor
D
Diane • couple • us
10
2026-06-30 • via Nuitee
C
cathykO9946VU • Family
2
Charged extra charges for no reason with no recourse or explanation.
Pros:

I stayed one night at this hotel, and I was charge two additional charges of $37.95 each - so $75 extra dollars, with no explanation whatsoever as to why. I tried calling three times and I get nothing but artificial intelligence bots who keep telling me to call the front desk directly. One bot even texted me a number to call, which took me back to the same AI bots. I can’t find a single way to dispute these charges. I will have to tell my bank to not pay the charges. It is extremely frustrating to have such poor customer service.

2026-06-21 • via Tripadvisor
1
169murielb • Couples
8
Stay here
Pros:

Very nice. Clean, hot showers,eggs, bacon and warm biscuits at breakfast, great staff. Good price. Easy on and off of Rt 70.
Just what you need when traveling.

2026-06-18 • via Tripadvisor
R
Rhonda • family_with_children • us
4
Good stay
Pros:

Close to sports complex and was clean

Cons:

Tub had rust on bottom

2026-06-14 • via Nuitee
R
Robert • couple • us
9
I be back again for another comfortable stay
Pros:

Wonderful

Cons:

Nothing

2026-06-13 • via Nuitee
D
Diana • couple • us
10
2026-06-08 • via Nuitee
S
Steve4241 • Family • Houston, Texas
8
Adequate
Pros:

It is really hard to find roadside hotels in this part of the country with decent ratings (outside of major cities). This seemed to be the best option near Pittsburg on I70. Anyway, this is a not-too-old HIE with all of the expected amenities. It has a pool and an exercise room with 2 of everything. Breakfast was fine, beds were comfortable, room was clean with no bugs. A lot of minor issues, though. When we arrived to check in (~6 PM) there was a sign saying the desk clerk was out helping someone and to call a number. We called the number. No response. Waited 10-15 minutes before someone finally showed up. When he did, it was fine. He was happy and pleasant and checked us in efficiently. There were a lot of minor maintenance issues. The TV was canted at a 5-10 degree angle due to a loose wall bracket. The shower worked, but had a poorly attached valve. The desk chair was slightly slanted to the side causing back problems. Empty wipes dispenser in the exercise room. All minor things, an not really a reason not to stay here. No major negatives. We slept well.

2026-06-05 • via Tripadvisor
K
Kevin • couple • us
9
2026-05-25 • via Nuitee
S
Steve • solo_traveller • us
9
Quick in, quick out
Pros:

Friendly, cost effective, clean

2026-05-22 • via Nuitee
R
Richard • couple • us
6
2026-05-12 • via Nuitee