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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Heated pool
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Indoor pool
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Invoice provided
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Smoke alarms
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Key access
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
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Live music/performance
Review Highlights
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Property Description
Luxurious Accommodation
Experience the epitome of luxury at Banyan Tree Shanghai On The Bund, where each stylishly decorated guestroom offers stunning views of the city skyline and the North Bund. Enjoy modern amenities such as a flat-screen TV, minibar with complimentary drinks, and plush cotton bedding for a comfortable stay.
Award-Winning Dining
Indulge your taste buds at the hotel's two renowned restaurants. Ming Yuan Chinese Restaurant tantalizes with local delicacies, while Oceans Western Restaurant offers a fusion of international flavors. Savor gourmet cuisine in a sophisticated setting, perfect for a memorable dining experience.
Relaxation and Recreation
Unwind and rejuvenate with a range of leisure facilities, including a fitness center, indoor pool, and soothing massage treatments. Take advantage of the free shuttle service to explore The Bund or seek assistance from the attentive staff for a personalized stay.
Book now to immerse yourself in unparalleled luxury and hospitality at Banyan Tree Shanghai On The Bund.
Guests are required to show a valid government-issued ID card or passport upon check-in.
According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.
Location
Guest Reviews
Loved:
1) The attention and care of the staff, especially the front desk & the cleaning staff! We had some issues with the heating & cooling with our room and the cleaning staff on our floor helped us resolved it before the maintenance team showed up.
2) The view was absolutely incredible. We opted to upgrade our room and had a direct view of lujiazui & the bund. It was breath taking and just absolutely phenomenal. We enjoyed watching the view every night :).
Improvements:
1) Overall building maintenance: For such a relatively high end hotel, the maintenance was pretty poor. Our hotel room carpet floor was stained and dirty (big patches all over). I was very surprised that no investments were made into wet vacuuming the gunk away from the carpet. We didn’t feel comfortable in the room without slippers & couldn’t let our toddler play on the floor. The shades were also broken and I could see that someone taped over the damaged areas. The stone counters were stained. A lot of the wood veneers on the doors were coming off. The millwork was also a bit dated & certain doors were coming off the hinges. The shower pressure was poor for one head but super strong for another.
2) The hotel may want to consider temporarily child proofing the rooms if a guest is staying with a child. There were a lot of sharp corners that we had to protect with thick towels.
3) The hotel breakfast was really bad. Everything was dry & overcooked. We signed up for breakfast everyday and then opted out after the first day. It’s also heavily western and offered very little Chinese options. The coffee was awful! It was so sour and burnt :(. We were very disappointed.
The room had an amazing view, and what made our stay even more wonderful was the complimentary upgrade to a suite to celebrate my girlfriend’s birthday! The hotel also kindly provided a birthday cake and beautiful room decorations, which made the occasion extra special. We were very satisfied with the overall service. The front desk staff were especially helpful, friendly, and welcoming. We truly appreciated their thoughtful arrangements and excellent hospitality. Highly recommended for anyone looking for a memorable stay!
None.
La vue depuis la chambre, le personnel vraiment aux petits soins et toujours disponible !
Ils ont été arrangeant pour un Check out tardif.
L’hôtel mérite clairement un rafraîchissement. Le prix payé est assez conséquent et il faut se rendre compte compte que l’hôtel n’a pas très bien vieilli (c’est l’excuse de tous les problèmes de la chambre)… heureusement que la vue de la chambre fait détourner le regard sur les détails (joints de sdb moisis, tache sur les murs et rebords de lit, tache sur les rebords de baignoires incrustée dans le marbre, taches sur le tapis,…) dommage pour ces éléments, sinon il aurait pu frôler la perfection.
Je le précise car j’aurai aimé avoir ces informations avant de réserver, s’agissant de mon hôtel le plus cher en Chine, j’espérais vraiment mieux !
Wonderful location, wonderful staff
Having booked and payed for 3 people the Hotel did not have a request for a 3rd bed.
The view from our room was superb. The staff were absolutely lovely. Highlights were the rooftop bar and plunge pool in the room. I definitely recommend this hotel for a stay in Shanghai. Beautiful.
The location was amazing. Most major sightseeing or tourist areas were a short walk or subway ride from the hotel, and there was a ferry station to cross the river about a minute's walk from the hotel. The atmosphere of the hotel was relaxing and luxurious, with good incorporation of nature elements into the space. The rooms were bright and comfortable, with a great view of the river. The large soaker bathtub is bigger than the pictures suggest and comfortably holds two people, and the bathroom space is large and convenient. The service was incredible and the staff were accommodating, and I was very happy with my time there.
There was a slight soft spot in the floor near the bathroom in the hotel room. It wasn't a big deal, but it was a small distraction
I love the room, I love the clean hotel location is ok but quite far from other places breakfast is amazing and the staff very attentive .
The staff in the Chinese restaurant absolutely rude !! I asked them if I could have table they nodded to say no and then spoke to another colleague and laughed very rude and made me uncomfortable where I didn’t even end up eating there
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