Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Spacious and comfortable rooms
Well-maintained amenities
Cons:
Cleanliness issues
Inconsistent room quality
Monotonous food options

Categories

Cleanliness
7.61
Room condition was below satisfactory with issues like unpleasant smells and dirt.
Service
9.58
Commendable service, particularly highlighted by the efforts of Operations Manager Ichsan.
Location
8.62
Great location with easy access to the beach and nearby amenities.
Room Quality
7.57
Issues with maintenance; towels and blankets had unpleasant odors.
Amenities
8.6
Fantastic swimming pool and facilities with overall aesthetic appeal.
Value for Money
8.56
Room upgrade and thoughtful gestures justified the overall value despite cleanliness issues.
Food and Beverage
8.11
Good breakfast variety but monotonous over longer stays.
Overall Experience
8.58
A mixture of great service and several shortcomings, but enjoyable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:09

Property Description

Luxurious Tropical Escape

Stunning Tropical Garden and Semi Private Beach: Immerse yourself in the beauty of nature with our lush tropical garden and exclusive semi private beach, perfect for a serene getaway.

Gourmet Dining and Relaxation: Indulge in a culinary journey at Nyala Beach Club & Grill with fresh seafood and grilled specialties, or savor Indonesian and Western cuisines at Layang Layang. Unwind at our lounge with a cup of coffee or tea.

Family-Friendly Amenities: Enjoy a worry-free stay with our indoor air conditioned kids club, two kids pools, rejuvenating spa, and well-equipped gym for both adults and children.

Experience the epitome of luxury and comfort at InterContinental Bali Sanur Resort, an IHG Hotel. Book now to create unforgettable memories in paradise.

Important information:

Please note that for bookings with prepayment, the credit card used for booking must be presented upon check-in for verification purpose.
Lobby renovation: Start from September 1st 2025 - May 31st 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.4
Based on 887 reviews
Cleanliness: 7.61
Service: 9.58
Location: 8.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
A
Ali โ€ข couple โ€ข au
9
amazing resort
Pros:

Free spa & the size of the rooms

Cons:

The only reason why it was not a 10/10 was that the garden could've been a bit more lush to make it prettier. We had garden view rooms, but the garden looked meh

2026-09-19 โ€ข via Nuitee
S
Sharon โ€ข couple โ€ข au
10
Peaceful luxury in a great location.
Pros:

Great property, very luxurious and the staff couldnโ€™t do enough for you. Would definitely recommend.

2026-09-18 โ€ข via Nuitee
S
Shelley โ€ข family_with_children โ€ข au
10
We stayed here for 3 nights and couldnโ€™t fault the staff. They all went above and beyond and were super friendly. The ro
Pros:

The staff were so attentive and friendly and the pool area was lovely

2026-09-18 โ€ข via Nuitee
S
Scott โ€ข solo_traveller โ€ข au
10
Best breakfast ever! Incredibly friendly and helpful staff. Perfect location
2026-09-17 โ€ข via Nuitee
M
MIYUKI โ€ข family_with_children โ€ข jp
8
ๅคงไบบใฎไผ‘ๆ—ฅ
Pros:

ใจใฆใ‚‚้™ใ‹ใซ้Žใ”ใ›ใ‚‹ใ€‚ใ‚ขใ‚ฆใƒˆใƒ‰ใ‚ขใƒชใƒ“ใƒณใ‚ฐใŒๆœ€้ซ˜๏ผ
ใƒ“ใƒผใƒใ‚ตใ‚คใƒ‰ใฎใ‚ตใƒณใƒ™ใƒƒใƒ‰ใงใƒใƒซใ™ใ‚‹ใฎใŒๆœ€้ซ˜โฃ๏ธ
ใƒ”ใ‚ขใ‚จใ‚คใƒˆใฏใƒญใ‚ฑใƒผใ‚ทใƒงใƒณใŒๆœ€้ซ˜ใชใ ใ‘ใงใชใใ€้ฃŸไบ‹ใ‚‚็พŽๅ‘ณใ—ใ‹ใฃใŸใ€‚

Cons:

ใ‚ฟใ‚ชใƒซใ‚„ๆฐด็€ใ‚’ใ‹ใ‘ใ‚‹ๅ ดๆ‰€ใŒใชใ„ใฎใงใ€ๅ›ฐใฃใŸใ€‚ใ‚ฟใ‚ชใƒซใƒใƒณใ‚ฌใƒผใ‚’็ฝฎใ„ใฆๆฌฒใ—ใ„ใ€‚ใƒใ‚นใ‚ฟใƒ–ใฎใ‚นใƒšใƒผใ‚นใซ็‰ฉๅนฒใ—ใƒฏใ‚คใƒคใƒผใŒใ‚ใฃใŸใ‚‰่‰ฏใ„ใจๆ€ใ†ใ€‚

2026-09-17 โ€ข via Nuitee
B
Bund โ€ข couple โ€ข au
10
2026-09-16 โ€ข via Nuitee
K
Kingsley โ€ข couple โ€ข au
9
2026-09-15 โ€ข via Nuitee
H
hanane โ€ข family_with_children โ€ข fr
9
Pros:

Spรฉcial thanks to the chef Amaury and the hotel staff who made our stay special.

2026-09-13 โ€ข via Nuitee
D
Dominic โ€ข solo_traveller โ€ข ch
9
2026-09-13 โ€ข via Nuitee
G
Glaser โ€ข solo_traveller โ€ข au
8
Excellent staff and facilities and attention to detail
Pros:

The staff, facilities and attention to detail

Cons:

Unfortunately the bed was too hard for my body as I have fibromyalgia

2026-09-12 โ€ข via Nuitee
C
Chen Swisa โ€ข solo_traveller โ€ข il
7
Pros:

ืืจื•ื—ืช ื”ื‘ื•ืงืจ ื”ื™ื™ืชื” ื˜ืขื™ืžื” ืžืื•ื“ ื•ื’ื ,ื”ืžืกืขื“ื•ืช ื‘ืžืœื•ืŸ ื‘ื”ืŸ ืื›ืœื ื• ืืจื•ื—ืช ืขืจื‘. ื”ื—ื“ืจ ื”ื™ื” ืžืžืฉ ื™ืคื”.
The breakfast was very good, also the other restaurants for dinner. The room was big and well decorated.

Cons:

ื”ืžืœื•ืŸ ื’ื“ื•ืœ ืžืื•ื“, ื›ื“ื™ ืœื”ื’ื™ืข ืžืžืงื•ื ืœืžืงื•ื ืฆืจื™ืš ืœื”ืชืงืฉืจ ืœื‘ืื’ื™ ืื• ืœืœื›ืช 20 ื“ืงื•ืช. ืงื™ื“ืก ืงืœืื‘ ืžื™ื•ืฉืŸ.
ื”ืชืขื•ืจืจืชื™ ื‘ืืžืฆืข ื”ืœื™ืœื” ื›ื™ ื ื—ื ืงืชื™ ืžืขืฉืŸ ืฉื ื›ื ืก ืœื—ื“ืจ ืฉืœื™ ื•ื‘ื‘ื•ืงืจ ื›ืฉืขื“ื›ื ืชื™ ืืช ื”ืงื‘ืœื” ื•ื‘ื™ืงืฉืชื™ ืฉื™ืกื’ืจื• ืืช ื”ืคืชื—ื™ื ืžืกื‘ื™ื‘ ืœื“ืœืช ื”ื ื˜ืขื ื• ืฉื‘ื“ืงื• ื•ื”ื›ืœ ื‘ืกื“ืจ ื•ื–ืืช ื—ื•ืฆืคื” ื›ื™ ื–ื” ื™ื“ื•ืข ืฉื”ืžืงื•ืžื™ื™ื ืฉื•ืจืคื™ื ืืช ื”ื–ื‘ืœ ืฉืœื”ื ื‘ื—ื•ืฅ, ื›ื›ืœ ื”ื ืจืื” ืžืžืฉ ืœื™ื“ ื”ืžืœื•ืŸ. ืœืžื—ืจืช ื—ืœื™ืœืชื™ ื•ืœื ื”ืคืกืงืชื™ ืœื”ืฉืชืขืœ ื™ื•ืžื™ื™ื.
The hotel is very big and its a long walk distances. The kids club is very old.
I woke up in the middle of the night because of smoke come in from outside. In the morning i told to the hotel crew and asked them to close the spaces in the door but they told me everythings ok and disrispected us. Its very known the locals burn their rubbish outside, maybe very close to the hotel so its not ok, i got sick because of that.

2026-09-10 โ€ข via Nuitee
W
Weberhofer โ€ข family_with_children โ€ข at
9
Pros:

Exzellentes Frรผhstรผck
Top Personal

Cons:

Sehr groรŸe Anlage mit entsprechend langen Wegen

2026-09-08 โ€ข via Nuitee
G
Grzegorz โ€ข family_with_children โ€ข pl
8
Pros:

Super jedzenie. Brak problemรณw z leลผakami nad basenem. Duze pokoje ladnie urzadzone. Urocze lobby o swietny widok z tarasu lpbby.

Cons:

Niektore elementy pokoju i hotelu wymagaja odswierzenia. Problemy z cisnieniem wody w niektorych kranach

2026-09-08 โ€ข via Nuitee
J
Jesper โ€ข couple โ€ข au
10
The InterContinental provided a fantastic base for a great holiday
Pros:

The room was fantastic, large and well-equipped.

2026-09-07 โ€ข via Nuitee
C
Carolyn โ€ข couple โ€ข au
8
Elegant, quiet, classy with beautiful staff
Pros:

Our junior suite was beautifully appointed and so big

Cons:

I liked all of it

2026-09-07 โ€ข via Nuitee
K
Kimberley โ€ข couple โ€ข gb
10
2026-09-06 โ€ข via Nuitee
M
Masayuki โ€ข family_with_children โ€ข jp
9
2026-09-06 โ€ข via Nuitee
P
Patricia โ€ข couple โ€ข au
7
2026-09-06 โ€ข via Nuitee
M
Michelle โ€ข family_with_children โ€ข au
10
Fabulous would stay here again if in Sanur.
Pros:

Staff were beautiful. The 2 bed pool villa was very comfortable and the beds were just divine. The pillows and mattress most comfortable in bali hands down. Buffet breakfast was exceptional.

Cons:

Only thing I would improve is music around the pool area.

2026-09-05 โ€ข via Nuitee
C
Christelle โ€ข solo_traveller โ€ข fr
8
2026-09-05 โ€ข via Nuitee