Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Spacious and comfortable rooms
Well-maintained amenities
Cons:
Cleanliness issues
Inconsistent room quality
Monotonous food options

Categories

Cleanliness
7.61
Room condition was below satisfactory with issues like unpleasant smells and dirt.
Service
9.58
Commendable service, particularly highlighted by the efforts of Operations Manager Ichsan.
Location
8.62
Great location with easy access to the beach and nearby amenities.
Room Quality
7.57
Issues with maintenance; towels and blankets had unpleasant odors.
Amenities
8.6
Fantastic swimming pool and facilities with overall aesthetic appeal.
Value for Money
8.56
Room upgrade and thoughtful gestures justified the overall value despite cleanliness issues.
Food and Beverage
8.11
Good breakfast variety but monotonous over longer stays.
Overall Experience
8.58
A mixture of great service and several shortcomings, but enjoyable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:09

Property Description

Luxurious Tropical Escape

Stunning Tropical Garden and Semi Private Beach: Immerse yourself in the beauty of nature with our lush tropical garden and exclusive semi private beach, perfect for a serene getaway.

Gourmet Dining and Relaxation: Indulge in a culinary journey at Nyala Beach Club & Grill with fresh seafood and grilled specialties, or savor Indonesian and Western cuisines at Layang Layang. Unwind at our lounge with a cup of coffee or tea.

Family-Friendly Amenities: Enjoy a worry-free stay with our indoor air conditioned kids club, two kids pools, rejuvenating spa, and well-equipped gym for both adults and children.

Experience the epitome of luxury and comfort at InterContinental Bali Sanur Resort, an IHG Hotel. Book now to create unforgettable memories in paradise.

Important information:

Please note that for bookings with prepayment, the credit card used for booking must be presented upon check-in for verification purpose.
Lobby renovation: Start from September 1st 2025 - March 31st 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 785 reviews
Cleanliness: 7.61
Service: 9.58
Location: 8.62
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
S
Sébastien solo_traveller fr
10
Superbe ressort de s un quartier calme mais à quelques mètres des rues animées
Pros:

Emplacement idéal au bord de l’océan dans le quartier de Sanur calme et proche de dempasar et Ubud
Architecture et ambiance Balinaises jardin superbe et restaurants au top

Cons:

Rien

2026-02-14 via Nuitee
M
Martin couple ie
10
Wish I could have stayed longer
Pros:

Perfect in every way - sets the stanard

2026-01-30 via Nuitee
B
Brenda family_with_children au
8
Good but missing a bit of atmosphere
Pros:

Pool was fabulous.
Staff were lovely
Room was lovely

Cons:

No shade at the pool - needs some trees and the around the pool gardens need some love- looking a bit sad compared to the lush public beach path and other properties nearby
Accessibility- The path to anywhere was a long walk around the rooms - make some pathways through the gardens perhaps.
Under renovations so perhaps it isn’t always like this ?

2026-01-22 via Nuitee
R
Rajendra couple au
10
Was best location, food was the best, staff were friendly, everything very clean
Pros:

Very clean and best location , excellent staff and Front Office Manager Fourto Laoli very friendly and knowledgeable and professional

Cons:

Nothing

2026-01-19 via Nuitee
C
Cissy solo_traveller ch
1
Pros:

Spacious room and friendly staff. Spa was amazing. Pool is elevated from the ground level so there is a bit more privacy.

Cons:

We booked two suites - both rooms are not clean. Bathrooms did not have bath amenities. Toiletries were minimum. Bathtub flooded during a bath due to clogged pipes! Just not up to par. The breakfast is good but no variety. Service is rather slow (coffee/tea usually takes over 5 mins to arrive and there is no self-service). The showers has strange sewerage smell. Sadly for us, with the 18 hours travel to get to Bali for one week holiday, we could not afford the time to find alternative solution to make our holidays better. Pool is small. Property has little to no activities. Restaurant menu is average so we ended out going to the surrounding restaurants.

2026-01-19 via Nuitee
C
Cora family_with_children au
10
Very good, fancy felt very luxurious and everyone was nice and accommodating.
Pros:

The breakfast was good. I had a really good coffee. The swimming pool was clean and we were given free towels. All the staff were very friendly and helpful and our room was peaceful and looked out to the gardens.

Cons:

I don't know I thought everything was great. If I had to pick something that I would suggest to improve on (which is hard to find because everything was fabulous) I would say we wished the pool was open for longer.

2026-01-19 via Nuitee
A
Anna-Karin family_with_children se
10
2026-01-19 via Nuitee
A
Anna-Karin family_with_children se
10
Underbar!
Pros:

Allt! Utom att det är lite dyrt.

Cons:

Lite dåligt med galgar och krokar att hänga upp kläder och handdukar på.

2026-01-19 via Nuitee
G
gerardus couple nl
9
geweldig .goed verzorgd
Pros:

top ontbijt

2026-01-19 via Nuitee
D
Dieter family_with_children de
9
2026-01-17 via Nuitee
C
Claudine couple ca
10
2026-01-16 via Nuitee
K
Kirby family_with_children au
8
Pros:

A nice and quiet resort. Everything about this resort was large, the rooms were very spacious, the resort gardens and the pool was huge. Lovely food at the resort with plenty of food options close by and set on the beach.

2026-01-15 via Nuitee
Y
Yvan couple ca
10
Choix judicieux pour un séjour agréable
Pros:

La grandeur des chambres ainsi que le service exceptionnel du personnel en place

Cons:

Nothing

2026-01-15 via Nuitee
M
Malgorzata family_with_children au
10
Fantastic, relaxing stay
Pros:

We arrived very late at night and were warmly welcomed in the lobby. We stayed in the three-bedroom villa and, although a little run down, it was beautiful with the whole family having lots of space. The private lap pool was some 15m long and enjoyed by all.
We did experience some water coming into the villa through the closed windows due to torrential rain one night, but it was dealt with promptly with the windows being sealed the next day.
Highlights were the amazing selections and service at breakfast. I have been lucky to stay at some wonderful hotels and resorts over my time, and this was an excellent breakfast buffet with a la carte options included. Along with the usual options, there was a juice station where the staff were happy to make fresh juices to your heart's desire, a traditional Balinese station and a wellness station for all your acai and smashed avo needs. Coffee was great too. Beds were very comfortable and ensured everyone had a wonderful sleep. Grounds were well tended to. Beach was clean too. Every single staff member was warm and friendly and made our vacation that extra bit more special.

Cons:

Nothing, we had a wonderful stay.

2026-01-13 via Nuitee
T
Thomas couple at
9
Perfekt! Mehr gibt es nicht zu sagen.
Pros:

90m2 Zimmer mit Blick aufs Meer. Super Terrasse. Tolles Frühstück. Sehr freundliche Mitarbeitende. Sehr großzügiges Badezimmer. Die Facilities sind auch noch nach dem Check out nutzbar. Es wird ein Zimmer zum Frischmachen zur Verfügung gestellt. Nachhaltigkeitskonzept vorhanden.

2026-01-05 via Nuitee
C
Csaba family_with_children be
9
2026-01-05 via Nuitee
O
Oyunchuluun family_with_children mn
9
2026-01-04 via Nuitee
N
Nutcharee family_with_children th
7
2026-01-03 via Nuitee
D
Daryl couple sg
8
2026-01-02 via Nuitee
B
Blerim family_with_children ch
9
2026-01-01 via Nuitee