Hyatt Place Austin Downtown

Hotels
•
Hyatt Place
9 (1485 reviews)
211 E. 3rd Street , Austin , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconsistent housekeeping
High parking fees
Breakfast chaos

Categories

Cleanliness
8.59
Housekeeping was inconsistent; several days without cleaning.
Service
10
Staff is courteous and attentive, contributing positively to the stay.
Location
9.56
Conveniently located downtown with great access to restaurants.
Room Quality
8.6
Rooms are spacious and clean, though not always serviced well.
Amenities
9.05
Enjoyable breakfast options, but breakfast service chaotic at times.
Value for Money
8.08
Parking charges without advance notice felt excessive.
Food and Beverage
8.54
Breakfast included, average quality but convenient.
Overall Experience
9.59
Overall positive despite some service and cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Luxurious Stay in the Heart of Austin

Convenient Location: Situated just steps away from Austin Convention Center and Capitol Building, Hyatt Place Austin Downtown offers easy access to the city's top attractions.

Relax and Unwind: Enjoy a refreshing dip in the swimming pool or break a sweat in the well-equipped fitness centre. Explore the area with cycling and hiking activities nearby.

Exceptional Service: Let our 24-hour front desk staff assist you with anything you need, ensuring a seamless and memorable stay.

Ready to experience the best of Austin? Book your stay at Hyatt Place Austin Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 57 per day.

Location

Guest Reviews

9
Based on 1485 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 9.59
J
James • couple • gb
8
2026-04-11 • via Nuitee
E
Emily • solo_traveller • us
10
Pros:

Perfect location. Beautiful view. Good breakfast.
Pro tip- the bath towels are on a shelf IN the shower!

2026-04-09 • via Nuitee
4
491roroc • NONE • San Antonio, Texas
2
Skip this hotel too much for the little they offer
Pros:

Staff was cold and uncomfortable, continental breakfast was bland, room lets in a lot of light. $65 a night in parking, can’t get your own car for in and out, have to tip each time, restaurant is like an old diner, $45 each way to the moody center and a 50 min wait for them to arrive.

2026-04-03 • via Tripadvisor
A
Allison • family_with_children • us
6
2026-04-02 • via Nuitee
S
saigongator • Business • Richmond, California
8
Great location on downtown Austin
Pros:

Great location in downtown Austin and I was very pleased with the breakfast. Rooms could use a little refresh. Bathrooms were clean!

2026-03-31 • via Tripadvisor
L
larabI9869LD • NONE
10
Great location, great staff
Pros:

Great 1 night stay in Austin. Location is perfect. Walking distance to many spots in downtown Austin. Staff was wonderful. Breakfast had lots of options.

2026-03-29 • via Tripadvisor
D
Dianne • couple • us
9
2026-03-29 • via Nuitee
C
Celeste • family_with_children • us
7
2026-03-26 • via Nuitee
S
Susana • family_with_children • us
10
we enjoy our stay nice view overall
Pros:

we have to hit the road we didnt try breakfast but thanks i imagine was good

Cons:

one of the elevators was not going up to 13th floor we got stairs but we didnt report it that

2026-03-25 • via Nuitee
M
Megan • extended_group • us
5
2026-03-24 • via Nuitee
B
Beatriz • solo_traveller • br
10
Excelente localização! Excelente café da manhã! Investimento MUITO alto!!!
Pros:

O quarto é bastante espaçoso e tem uma vista bem bonita.

Cons:

2 dias fiquei sem arrumação no quarto, 1 dia porque fiquei por mais tempo no quarto e outro não sei porque… simplesmente não foram fazer a arrumação.

2026-03-21 • via Nuitee
J
janet • couple • us
10
2026-03-20 • via Nuitee
K
Katrina • couple • us
8
Perfect place to use as a home base for the marathon.
Pros:

Breakfast was delicious with fresh tasty fruit etc! Lots of options and staff was wonderfully accommodating with a toddler. Vallet staff was amazing as well!

Cons:

Room was a lot smaller than we expected and I thought I booked a king but it was definitely a queen. That was maybe on me though.

2026-03-14 • via Nuitee
M
MONICA • couple • mx
10
2026-03-13 • via Nuitee
N
natdefelice • Business
10
Great Downtown Austin Hotel
Pros:

Had a great experience with this hotel for the SXSW conference. The hotel was within a perfectly reasonable walking distance with an EXCELLENT breakfast. The room was spacious and even though there were three to a room, we did not feel cramped whatsoever.

2026-03-12 • via Tripadvisor
C
Cherri • couple • us
10
2026-03-12 • via Nuitee
8
812lelandg • NONE
10
Hyatt made my Austin trip very relaxing!
Pros:

The staff was amazing. They greeted me with smiles, and because volume was low they put me into a room with a great view on the 17th floor. Breakfast had every option you can think of! Every member of the staff was so pleasant and helpful. And the room was super clean, everything worked great, plenty of coffee, a mini-fridge, spacious desk, drawers and wardrobe, and the bed was extremely comfortable.

2026-03-11 • via Tripadvisor
T
Tameka • family_with_children • us
6
Pros:

Staff

Cons:

For the price of the hotel, valet parking should be included. The breakfast should be better much better than it was. The waffles were cold and the sausage was terrible. There should be more than one option for meats. The waffle mix should be a batter that you prepare at the time you get ready to eat. Not cooked ahead of time, cut up, and placed on a tray to serve. It was cold. The waffle brand needs to be changed, not a good taste.

2026-03-08 • via Nuitee
C
Cantu • couple • us
10
2026-03-05 • via Nuitee
G
Getaway10607330257 • Couples
10
Great stay!!
Pros:

The hotel was great and the staff at the front desk were very helpful. Paul in the valet service was awesome and highly accommodating for me. Great job y’all!

2026-03-03 • via Tripadvisor