Hyatt Place Austin Downtown

Hotels
Hyatt Place
9 (1570 reviews)
211 E. 3rd Street , Austin , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconsistent housekeeping
High parking fees
Breakfast chaos

Categories

Cleanliness
8.59
Housekeeping was inconsistent; several days without cleaning.
Service
10
Staff is courteous and attentive, contributing positively to the stay.
Location
9.56
Conveniently located downtown with great access to restaurants.
Room Quality
8.6
Rooms are spacious and clean, though not always serviced well.
Amenities
9.05
Enjoyable breakfast options, but breakfast service chaotic at times.
Value for Money
8.08
Parking charges without advance notice felt excessive.
Food and Beverage
8.54
Breakfast included, average quality but convenient.
Overall Experience
9.59
Overall positive despite some service and cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Luxurious Stay in the Heart of Austin

Convenient Location: Situated just steps away from Austin Convention Center and Capitol Building, Hyatt Place Austin Downtown offers easy access to the city's top attractions.

Relax and Unwind: Enjoy a refreshing dip in the swimming pool or break a sweat in the well-equipped fitness centre. Explore the area with cycling and hiking activities nearby.

Exceptional Service: Let our 24-hour front desk staff assist you with anything you need, ensuring a seamless and memorable stay.

Ready to experience the best of Austin? Book your stay at Hyatt Place Austin Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 57 per day.

Location

Guest Reviews

9
Based on 1570 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 9.59
C
Claudia extended_group us
10
2026-06-27 via Nuitee
T
Tarigan solo_traveller us
9
2026-06-26 via Nuitee
C
Codie family_with_children us
8
2026-06-24 via Nuitee
C
Chris extended_group gb
10
Great stay, expensive parking
Pros:

Central Location

Cons:

Price of Parking was ridiculous. $65 a night.

2026-06-24 via Nuitee
T
Thomas B solo_traveller ca
9
super comfortable for business travel.
Pros:

the location was excellent. The bed was very comfortable. Everything was clean. the breakfast was good if not a bit simple.

Cons:

the gym is small. I wish it was bigger and that you had a pool or a hot tub.

2026-06-23 via Nuitee
A
Alexey family_with_children ru
9
Pros:

Everything was great

Cons:

Parking fee is not included into the price.
180$ were charged from my account by mistake. Even though stuff at reception assured me that this amount will be refunded together with deposit of 150$, it was not pleasant to get to know at checkout

2026-06-23 via Nuitee
N
N couple us
8
It was very nice and clean with comfy beds.
Pros:

The beds were very comfy, everything was clean, and the staff were very helpful and friendly

Cons:

The website and listing on booking.com states that the hotel has public parking, but when it came down to it, the parking garage for the hotel had a sign that said “valet only”, and all other public parking garages seemed to be out of commission, so the choice was either pay $60 for valet, or park on the street.

Also, our door was broken, and had to be slammed in order to fully close. Not that big of a deal, but I didn’t want to be loud when we are so close to other rooms.

2026-06-23 via Nuitee
M
Marte family_with_children us
10
Lovely, would of stayed longer if I could
Pros:

Great location, lot of shops, restaurants, and coffee spots that are walking distance. Valet super nice, front desk super nice, whole hotel very clean.

Cons:

You could hear people out in the hallway while in your room. But they could of just been really loud people

2026-06-22 via Nuitee
K
Kathryn solo_traveller gb
8
Nice one might stay with my family travelling through Texas. Breakfast was great and the rooms really comfy. Staff also
Pros:

Location and staff were excellent.

Cons:

The a/c unit was really loud

2026-06-21 via Nuitee
extended_group gb
8
Pros:

Reasonable exercise room, great location, very friendly and helpful staff

2026-06-18 via Nuitee
B
Brieanna couple us
10
Comfortable, clean, great breakfast, nice staff, great location.
Pros:

I’ve stayed here twice now and have been happy both times with my stay. The staff are so kind, the valet is also super kind as well. The breakfast was superb, so many options to choose from. The location is great, very centralized. You can walk to a lot of places.

Cons:

This is personal preference but I wish there was a pool, my only gripe about the place.

2026-06-18 via Nuitee
L
latifa extended_group fr
8
2026-06-18 via Nuitee
W
William extended_group us
10
2026-06-18 via Nuitee
Q
Q1215KFjaym NONE
8
Meet my Expectations!
Pros:

My experience, minus a hick-up was outstanding, on my arrival I was greeted with a genuine welcome, my request for places to get authentic food within the walking was greatly appreciated and the food in those locations were amazing. My room was nice, it was clean, the maid service was excellent and the atmosphere while in the hotel (during breakfast and evenings) 10 out of 10, My location was excellent in reference to my conference destination. I will definitely return to the Hyatt Place Hotel.

2026-06-15 via Tripadvisor
V
Vanessa couple us
10
2026-06-15 via Nuitee
T
Timika solo_traveller us
10
Convenient Downtown Location
Pros:

The location and options to eat within a walkable distance. The free breakfast was also a plus.

Cons:

The construction and the cost for parking.

2026-06-14 via Nuitee
S
Stassa solo_traveller us
8
Quick, cozy, clean, close to most places.
Cons:

The furniture had iron burns, no garage parking, valet overnight is pricey.

2026-06-07 via Nuitee
J
Joseph solo_traveller us
8
2026-06-07 via Nuitee
K
Kenny couple us
8
Pros:

Location pretty good breakfast was good staff was great

Cons:

Bed was not comfortable at all

2026-06-07 via Nuitee
A
Angelica family_with_children us
10
Location was great and we will b back
Pros:

The cleanliness of the hotel overall

Cons:

The parking situation.. we had to pay for valet and also no pool

2026-06-04 via Nuitee