Hyatt Place Austin Downtown

Hotels
Hyatt Place
9 (1649 reviews)
211 E. 3rd Street , Austin , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconsistent housekeeping
High parking fees
Breakfast chaos

Categories

Cleanliness
8.59
Housekeeping was inconsistent; several days without cleaning.
Service
10
Staff is courteous and attentive, contributing positively to the stay.
Location
9.56
Conveniently located downtown with great access to restaurants.
Room Quality
8.6
Rooms are spacious and clean, though not always serviced well.
Amenities
9.05
Enjoyable breakfast options, but breakfast service chaotic at times.
Value for Money
8.08
Parking charges without advance notice felt excessive.
Food and Beverage
8.54
Breakfast included, average quality but convenient.
Overall Experience
9.59
Overall positive despite some service and cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Luxurious Stay in the Heart of Austin

Convenient Location: Situated just steps away from Austin Convention Center and Capitol Building, Hyatt Place Austin Downtown offers easy access to the city's top attractions.

Relax and Unwind: Enjoy a refreshing dip in the swimming pool or break a sweat in the well-equipped fitness centre. Explore the area with cycling and hiking activities nearby.

Exceptional Service: Let our 24-hour front desk staff assist you with anything you need, ensuring a seamless and memorable stay.

Ready to experience the best of Austin? Book your stay at Hyatt Place Austin Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

9
Based on 1649 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 9.59
M
Michele family_with_children ca
10
Will definitely be back there. Great location to enjoy the Austin touristic activities.
Pros:

Location was perfect. Breakfast buffet had everything you need. Staff and valet were super friendly.

Cons:

The comfort of the sofa bed was not great at all and there was only one pillow for it and no blanket.

2026-08-08 via Nuitee
T
Tyrone solo_traveller us
10
2026-08-07 via Nuitee
A
Amanda couple us
10
Comfortable, clean. Just needed a pool.
Pros:

Breakfast

Cons:

They didn’t have pool

2026-08-06 via Nuitee
J
Juan Carlos family_with_children us
10
Pros:

Breakfast - Location - Comfort

Cons:

Cost for Valet Parking

2026-08-06 via Nuitee
S
SZ YING couple tw
9
Good stay over all
Pros:

Great location and easy access to downtown area. Clean room and helpful staffs

Cons:

The elevator was broken during our stay

2026-08-06 via Nuitee
H
HALIL couple us
1
TOTAL FAIL
Pros:

NOTHING

Cons:

- CAR VALET IS EXTREMELY EXPENSIVE ($65). IT IS NOT NYC- SORRY.
- RECEPTION IS NOT WILLING TO HELP FOR PARKING AND TRY TO FORCE YOU TO USE VALET.
- A/C IS EXTREME LOUD, YOU CAN'T SLEEP.

2026-08-06 via Nuitee
M
Marcin solo_traveller us
7
It was rudimentary but adequate.
Pros:

Hyatt Place is far from being a luxurious hotel. It is solid but rather drab or even uninviting. It is not super comfy. This said, everything is functional and works well.

Cons:

Breakfast was rather unappetizing. My large room had no carpeting, just artificial, laminated floor imitating wood.

2026-08-06 via Nuitee
A
Azra extended_group us
10
2026-08-05 via Nuitee
R
Roberto Iazzolino family_with_children it
9
Pros:

Personale cordiale, posizione e colazione

2026-08-05 via Nuitee
S
Shanteel extended_group us
10
2026-08-04 via Nuitee
R
Rachael couple us
7
it was good. Breakfast was great. Just wished we were informed about the pool.
Pros:

beautiful… wonderful breakfast

Cons:

I wish that when we called and asked about the pool that they had let us know that the pool was shut down… that was one of the main reasons we booked so that was a bit of a disappointment

2026-08-04 via Nuitee
C
Charmaine solo_traveller us
10
2026-08-03 via Nuitee
M
Melanie extended_group us
9
Excellent, our trip was super fun and a huge part of that was because of the staff and the hotel accommodations.
Pros:

Convenient

Cons:

N/A

2026-08-03 via Nuitee
M
Myishsa family_with_children us
10
2026-08-03 via Nuitee
J
Jakelin family_with_children us
9
2026-08-02 via Nuitee
T
Tania couple us
10
Comfortable
Pros:

Not our first time. It always good.

Cons:

Parking was 50 dollars per night.

2026-08-02 via Nuitee
J
Jean Paul Fuentes solo_traveller us
2
2026-08-02 via Nuitee
P
phingthong NONE Concord, California
6
less than what I expected
Pros:

Hotel is in good location downtown. Valet parking $59 is the only option but it took along time to retrieve the car especially on weekends. Sofabed is in bad shape. Housekeeper forgot to provide toilet paper but front desk brought it right away when I called. Breakfast is standard but good enough. Wi-fi was down for a day. Employees are friendly and responsive.

2026-08-01 via Tripadvisor
S
shandym2022 Business
10
Great Stay
Pros:

I had a great experience at the Hyatt Place Downtown. The staff was great! I was within walking distance to the conference. The hotel was very clean and in great order. I will stay here again.

2026-07-27 via Tripadvisor
E
escobar couple co
7
Ubicación
Pros:

La ubicación

Cons:

El desayuno puede ser más variado para el costo de la habitación.

2026-07-24 via Nuitee