Novotel Jakarta Gajah Mada

Hotels
Novotel
9.4 (325 reviews)
Jl. Gajah Mada No 188 , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Spacious rooms
Good breakfast
Cons:
Inconsistent Wi-Fi
Lift issues

Categories

Cleanliness
9.25
Reviews highlight clean rooms and well-maintained facilities.
Service
9.95
Staff are frequently described as friendly and helpful.
Location
9.75
Location is noted as excellent and strategic for exploration.
Room Quality
9.25
Rooms are spacious, well-equipped, and maintained.
Amenities
9.25
Good facilities and amenities, including breakfast options.
Value for Money
9.25
Guests feel it is reasonably priced for the services provided.
Food and Beverage
8.75
Food quality is generally good, though some mentioned disappointment at breakfast.
Overall Experience
9.75
Overall, guests had a positive experience and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:44

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Novotel Jakarta Gajah Mada with elegantly designed rooms featuring modern amenities and a touch of sophistication.

Dining Excellence
Savor a culinary journey at The Square with a delectable array of Asian and international dishes, or unwind at Le Bar with tantalizing light meals and cocktails, all without leaving the comfort of the hotel.

Relaxation and Recreation
From a refreshing dip in the outdoor pool to rejuvenating spa treatments, stay active at the gym or simply unwind with a soothing massage. Novotel Jakarta Gajah Mada offers a perfect blend of relaxation and recreation for your stay.

Book now and indulge in a remarkable stay at Novotel Jakarta Gajah Mada, where luxury meets convenience and comfort.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 484,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 325 reviews
Cleanliness: 9.25
Service: 9.95
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.75
K
Kok Wai couple my
8
Pros:

value for money

Cons:

surrounding

2026-03-02 via Nuitee
E
Erlyna family_with_children de
9
Pros:

Nicht so weit weg , Fuß Entfernung zum China Town Glodok

Cons:

Nix

2026-02-26 via Nuitee
C
Chen solo_traveller sg
8
Pros:

Room is spacious and clean.
Wifi is good.

10 mins walk to chinatown.
Some good restaurants near hotel.

2026-02-23 via Nuitee
H
Hayato solo_traveller jp
6
2026-01-31 via Nuitee
L
Leslee couple my
7
2026-01-25 via Nuitee
Y
yonoa788 Business
10
Good
Pros:

Keluarga saya sangat terkesan dan banyak kenangan dri menginap fi hotel novotel gajah mada karena room nya sangat baik dan bagus

2026-01-22 via Tripadvisor
S
SIJOON solo_traveller kr
1
Pros:

침대는 편안함

Cons:

조식뷔페 청결하지 못하고 먹고싶은 마음이 안생길정도로 현지식당같음

2026-01-20 via Nuitee
S
Sahara family_with_children id
10
Pros:

Kamar bersih, wangi, Ac dan air panas bagus. Staffnya sangat ramah dan sangat membantu

Cons:

Parkiran sempit

2026-01-19 via Nuitee
D
Dian family_with_children id
10
i enjoyed and love staying at Novotel Gajah Mada Jakarta ..
Pros:

breakfast good , variety great , live cookingis the best

room is very nice .. clean ,comfy, and the internet connection so fast .. love it !

Cons:

everything perfect to me ..

2026-01-19 via Nuitee
H
Hideaki couple jp
8
2026-01-17 via Nuitee
S
Sonal solo_traveller gb
7
Expected more
Pros:

The room size was great and the hotel is close to old town and china town.

Cons:

The room needs refurbishing. The bed quilt cover was upside down making it uncomfortable to sleep and in correcting the duvet it became clear the reason was due to stains on the duvet cover.

2026-01-10 via Nuitee
M
Muhamad Alif couple my
6
All good excpet wifi slow
Pros:

The food was amazing, the room also not too bad, the cleanness of the room also not bad

Cons:

Wifi slow!!

2026-01-09 via Nuitee
J
Jin couple au
5
2026-01-09 via Nuitee
M
Mücahid solo_traveller de
6
2026-01-04 via Nuitee
A
Aluisius family_with_children id
8
2026-01-04 via Nuitee
M
muhammad family_with_children au
6
Pros:

i like location and size of the room

Cons:

the lift was so scary when on motion..it was shaking and vibration..

2026-01-02 via Nuitee
B
berta couple es
9
2026-01-02 via Nuitee
S
Shinya couple jp
5
2026-01-02 via Nuitee
A
ayunaf2025 Family
10
Reasonable, comfort, clean, good staff, december stay
Pros:

The beds were comfortable, the staff very friendly, nice and clean rooms, breakfast was very good including eggs, small sausages, juices, coffee, tea, waffle maker and more. Excellent location. Did culinary exploration with the family, saw the Candranaya and Kota Tua. On December and near to the Christmas stay was perfect not so crowded. Windy and couple days of raining. Reasonably priced. Very Recommended.

We definitely will come again 👍👍👍

2025-12-24 via Tripadvisor
B
bertal764 Couples
10
Love it
Pros:

We really liked the hotel; the location is excellent. Eileen took great care of us and made our stay even better. If we come back, we will definitely stay at this hotel again.

2025-12-23 via Tripadvisor