Sunday Malacca Formerly Tun Fatimah

Hotels
6.4 (72 reviews)
No 2 Jalan Munshi Abdullah , Melaka , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice location
Comfortable bed
Great views
Cons:
Dirty rooms
Inconsistent housekeeping
Outdated facilities

Categories

Cleanliness
4.35
Multiple complaints about dirty rooms and inconsistent housekeeping quality.
Service
7.85
Some service issues, particularly regarding requests not being answered promptly.
Location
8.35
The hotel is located in a nice area with access to local attractions.
Room Quality
5.35
Rooms reported to be outdated and in need of repairs.
Amenities
6.35
Basic amenities available but lacking details such as a functioning refrigerator in the room.
Value for Money
6.35
Prices seem to reflect the condition of the hotel rather than a quality experience.
Food and Beverage
5.85
Food options mentioned but no specific praise or complaints made.
Overall Experience
6.75
Mixed experiences highlighted with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:45

Property Description

Scenic Riverside Terrace: Enjoy stunning city views from our terrace, the perfect spot to unwind after a day of exploration.

Convenient Amenities: Our air-conditioned rooms are equipped with all the essentials including free WiFi, flat-screen TV, and comfortable bedding.

Prime Location: Situated near major attractions like Cheng Hoon Teng Temple and The Stadthuys, our hotel offers easy access to the best of Melaka.

Ready to make unforgettable memories at Tun Fatimah Riverside Hotel? Book your stay now for a delightful experience in Melaka!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 72 reviews
Cleanliness: 4.35
Service: 7.85
Location: 8.35
Room Quality: 5.35
Amenities: 6.35
Value for Money: 6.35
Food and Beverage: 5.85
Overall Experience: 6.75
R
Rayner solo_traveller my
1
Sad place and refused refund even when I didn't stay
Pros:

Didn't stay and refused my refund

Cons:

Smelly, poor air ventilation inducing my son's asthma. Step in and realised medical and safety issue. I highlighted immediately to staff
She acted as if nothing was wrong and focus to charge me

Never did stay and my request for refund was denied. I immediately wrote to booking.com however my next hotel which I moved received the complaint instead when I clearly wrote within this property reservation

Avoid at all cost

2026-04-26 via Nuitee
S
Syaziah solo_traveller my
7
Pros:

Location strategic.

Cons:

Still in renovation for quit sometime

2026-04-26 via Nuitee
R
Rayner solo_traveller my
1
Pros:

I didn't stay due safety issue with my son asthma condition

Cons:

I didn't stay due to safety issue and my son unable to breathe in the room however hotel refused to refund
I complained to booking.com however my actual hotel which I stayed nearby received the complaint by booking.com.

Confused yet still I lost 2 nights of booking paid which I didn't stay and was refused refund

2026-04-25 via Nuitee
M
Mahmud extended_group my
8
2026-04-20 via Nuitee
B
BRIA couple gb
1
Avoid
Pros:

The only possible good thing about the place is the location

Cons:

Avoid at all costs!!
Staff were rude and incompetent, along with the ridiculous amount of tax you pay to book this place you then have to pay further tax and a deposit on the door, when I asked what the tax I paid for was for the lady on reception didn’t have a proper answer. After spending a while at the front desk to check in she didn’t set the room key up correctly, when I told her it didn’t work she had a face like a slapped arse. To use the hair dryer they require a 50MR in cash as well so bring plenty of cash for all the hidden costs. What was meant to be an affordable place ended up being expensive with all the extra costs.
Our towels were stained and smelt, the bathroom had ants all over the sink, there was a gaping hole in the bathroom roof, the air on couldn’t change settings, the WiFi was non existent, there were stains and marks all over the desk and dresser and about 1 working plug socket in the room.
We had to ask for new towels and toilet paper as room service doesn’t freshen these up no matter how long the stay is, and be prepared for everyone at the front desk to look at you weird when you request it. Very few of the staff can understand basic English which also made dealing with them 10 times harder.
We asked if someone would be at the front desk at 9:30pm as we were checking out the night prior to catch a bus to KL, the staff looked at us as if we were stupid and said the front desk was 24h. We knew to ask as every night we had noticed staff weren’t occupying the desk. As it happens the night we try to check out there was no one there and about 10 other people in the lobby all waiting, with a sign on the front desk saying ‘gone to the toilet’. The other people had said they had been waiting for 20 minutes, and we didn’t have time to be stood around hoping someone who works there would arrive.

2026-04-17 via Nuitee
A
Asyraf solo_traveller my
2
2026-04-17 via Nuitee
E
Edvin couple my
1
2026-04-14 via Nuitee
T
tan solo_traveller my
10
2026-04-10 via Nuitee
N
Naveed family_with_children my
1
Pros:

The location is near to jonker walk

Cons:

Indian Staff is not friendly , house keeping service is bad, bedsheet, pillow smelly and dirty

2026-04-06 via Nuitee
I
Izlyn family_with_children my
8
2026-04-01 via Nuitee
E
Ezzaty family_with_children my
4
Pros:

The location near the town and jonker street, the aircond is cold, the price is affordable.

Cons:

Sorry, but the staff were not friendly. The room did not have a fridge, and the kettle and towels had an unpleasant smell.

2026-03-30 via Nuitee
M
Mohd sukri family_with_children my
7
2026-03-29 via Nuitee
A
Ahmad Zawawi extended_group my
10
2026-03-29 via Nuitee
H
hong.gang family_with_children sg
1
2026-03-27 via Nuitee
M
Maria Dolores family_with_children es
2
Mejor en otro hotel
Pros:

Ubicación

Cons:

Falta de mantenimiento: el baño de la habitación tenía fugas y además para que se llenara el depósito debías girar una llave de paso para llenarlo en ese momento ya que el depósito perdía poco a poco el agua.
La habitación era antigua aunque amplia.
El pasillo estaba revestido por una desgastada moqueta con falta de aseo.
El WC de la planta baja no funcionaba correctamente.

2026-03-24 via Nuitee
A
Amber Lye family_with_children my
2
Pros:

满意的是员工都乐于助人,地理位置很好

Cons:

不满意的是冷气不会冷,我们大概待上三小时以上才有一点冷风,没住够两晚,第二晚就回了

2026-03-22 via Nuitee
F
Farhana couple my
5
2026-03-17 via Nuitee
F
fiz family_with_children my
1
Pros:

Hotel.byk ni byk masalah Jagan lah duduk staff dia mcm x nk keje je

2026-03-16 via Nuitee
B
bin couple cn
4
穆斯林酒店,很旧,很吵
Cons:

装修老旧

2026-03-11 via Nuitee
U
Umairah extended_group my
5
not bad 50/50
Pros:

aircond sejuk beku, view ngadap river side cantik meletop kebabom, ada mini peti ais so mak lurve

Cons:

hygience ah mcm cadar/bau toilet tu kureng sikit, kalau bukak tingkap nnti ada nyamuk gigit ko, lepastu tkde air panas, kurang plug if nak charge phone (ada satu je yg lain guna cable)

2026-03-07 via Nuitee