Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.78
The cleanliness of the hotel was noted as below expectations, with issues reported regarding in-room facilities and general upkeep.
Service
7.75
Some positive comments regarding friendly staff were mentioned, but there were also complaints about unresponsive reception.
Location
8.79
The location was consistently praised as excellent, being close to major attractions.
Room Quality
6.24
Mixed sentiments; some rooms were described as dated or inadequately maintained.
Amenities
5.77
Complaints were reported regarding broken facilities, including lack of coffee machines and poor heating.
Value for Money
7.23
Fair value was indicated considering pricing relative to location, despite some dissatisfaction with quality.
Food and Beverage
5.28
No food or beverage services were mentioned, which negatively affects the score.
Overall Experience
6.75
Overall, experiences were mixed with notable positives in location but significant negatives regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:08

Property Description

Historic Building with Modern Amenities
The Hotel Queen Mary, housed in a charming historic building from 1859, underwent a complete renovation in 2016, seamlessly blending old-world charm with modern comforts.

Central Location
Nestled in a tranquil neighborhood at the heart of Brussels, The Hotel Queen Mary offers easy access to iconic landmarks like Grand Place and Manneken Pis Statue, all within a leisurely 10-minute stroll.

Convenient Facilities Nearby
With Bourse Metro Station a mere 5-minute walk away and Brussels-Central Railway Station just 1.2 km from the hotel, as well as cultural attractions and vibrant dining options within walking distance, The Hotel Queen Mary ensures a convenient and memorable stay.

Book now to experience the perfect fusion of history and modernity at The Hotel Queen Mary.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

6.7
Based on 2962 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.79
Room Quality: 6.24
Amenities: 5.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
S
Sharon • extended_group • fr
8
Good and warm
Pros:

The location and the warmth

Cons:

Nothing

2026-08-29 • via Nuitee
N
neballou • family_with_children • fr
3
Expérience vraiment décevante.
Pros:

A proximité des halles St Gery, l'hôtel était très bien situé. Le personnel est correct et le lavabo et les wc de la salle d'eau ont été refait récemment. Pour une nuit, ça a fait le job mais ne pas attendre plus.

Cons:

Malheureusement en termes de rapport qualité prix... nous sommes bien en dessous du standard attendu. Chambre vétuste et moquette abîmée (nous n'avons pas marché pieds nus), baignoire écaillée et ancienne, pas de clim et ventilateur de la chambre poussiéreux...Petit-déjeuner décevant pour 10 euros... Je m'en suis voulu d'avoir été si peu regardante en choisissant cet établissement.

2026-08-29 • via Nuitee
A
Ali Asgar • solo_traveller • de
1
2026-08-27 • via Nuitee
P
Paloma • family_with_children • es
10
2026-08-26 • via Nuitee
R
rene • solo_traveller • it
2
2026-08-25 • via Nuitee
J
Joana Elisabete • solo_traveller • cv
7
Pros:

Da localização

Cons:

Dos cobertores e da cama casal

2026-08-24 • via Nuitee
G
Gábor • solo_traveller • dk
1
The most disgusting hotel I’ve ever seen in my life. Everything is old and dirty. Not a clean surface in sight. The smel
2026-08-23 • via Nuitee
S
Subic • family_with_children • gb
8
Good value for money,staff very nice and helpful
Pros:

It’s accessible to everything,very near the city centre

Cons:

Nothing ,good value for money

2026-08-23 • via Nuitee
C
Crescimbeni • solo_traveller • it
3
Pros:

I tre letti singoli ha soddisfatto l'esigenza di 3 amici ma il cattivo odore emanato dalla vecchia e sudicia moquette ha lasciato molto a desiderare. Nonostante il tentativo di coprirlo, da parte del personale addetto alle pulizie, con deodoranti la puzza era insistente e presente. Il bagno con la vasca da rifare completamente. Belle e nuove le finestre.

Cons:

Quello che ho scritto sopra.

2026-08-22 • via Nuitee
R
Rawad • extended_group • lb
5
2026-08-21 • via Nuitee
T
Tadevosyan • family_with_children • am
3
2026-08-20 • via Nuitee
C
Christophe • extended_group • fr
3
2026-08-19 • via Nuitee
N
Nicholas • solo_traveller • gb
3
Not the best
Pros:

Good location

Cons:

Not clean, the bedroom was very hot, lack of ventilation made in the bathroom. Staff failed to provide breakfast on my second morning as I had requested

2026-08-18 • via Nuitee
S
Sébastien • family_with_children • fr
4
2026-08-18 • via Nuitee
J
Jaap • solo_traveller • nl
5
2026-08-16 • via Nuitee
B
Burastan • extended_group • de
3
Разочеравания
Pros:

Нищо

Cons:

Нищо

2026-08-16 • via Nuitee
D
daniela • family_with_children • cl
5
Cons:

Encontramos ropa de otros huéspedes debajo de nuestra cama

2026-08-15 • via Nuitee
A
Anna • family_with_children • ua
3
2026-08-15 • via Nuitee
J
Jan • couple • be
6
2026-08-14 • via Nuitee
P
pwcm • solo_traveller • br
9
Pros:

A localização é maravilhosa.
Tudo bem limpinho e confortável.Adoramos.
A cidade é linda também!

Cons:

A janela da sala, onde tem um sofá cama, dá para a escada do apartamento de cima. Então as pessoas que passam na escada te veem deitado. Falta uma cortina. No quarto da frente também.

2026-08-11 • via Nuitee