Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.78
The cleanliness of the hotel was noted as below expectations, with issues reported regarding in-room facilities and general upkeep.
Service
7.75
Some positive comments regarding friendly staff were mentioned, but there were also complaints about unresponsive reception.
Location
8.79
The location was consistently praised as excellent, being close to major attractions.
Room Quality
6.24
Mixed sentiments; some rooms were described as dated or inadequately maintained.
Amenities
5.77
Complaints were reported regarding broken facilities, including lack of coffee machines and poor heating.
Value for Money
7.23
Fair value was indicated considering pricing relative to location, despite some dissatisfaction with quality.
Food and Beverage
5.28
No food or beverage services were mentioned, which negatively affects the score.
Overall Experience
6.75
Overall, experiences were mixed with notable positives in location but significant negatives regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:08

Property Description

Historic Building with Modern Amenities
The Hotel Queen Mary, housed in a charming historic building from 1859, underwent a complete renovation in 2016, seamlessly blending old-world charm with modern comforts.

Central Location
Nestled in a tranquil neighborhood at the heart of Brussels, The Hotel Queen Mary offers easy access to iconic landmarks like Grand Place and Manneken Pis Statue, all within a leisurely 10-minute stroll.

Convenient Facilities Nearby
With Bourse Metro Station a mere 5-minute walk away and Brussels-Central Railway Station just 1.2 km from the hotel, as well as cultural attractions and vibrant dining options within walking distance, The Hotel Queen Mary ensures a convenient and memorable stay.

Book now to experience the perfect fusion of history and modernity at The Hotel Queen Mary.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 6 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

6.7
Based on 2701 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.79
Room Quality: 6.24
Amenities: 5.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
Y
YOUCEF • couple • fr
10
2026-03-12 • via Nuitee
A
Andrew • couple • gb
7
Pros:

Good location but at the same time quiet.

2026-03-10 • via Nuitee
R
Rachele • solo_traveller • it
7
Pros:

Buona posizione (fuori dal caos ma comunque vicino alla piazza principale), personale gentile, prezzo forse forse un po alto considerando la struttura ma comunque più basso di altri hotel. C'è la possibilità di fare la colazione (io non l'ho fatta quindi non posso giudicare). Ottimo il forno a micronde nella hall e un distributore di caffè (che però non funzionava). In camera un bollitore e 2 tazze. Possibilità di lasciare i bagagli.

Cons:

Purtroppo il frigobar della camera era in realtà un congelatore (ovviamente non si poteva capire prima). Ho messo dentro la spesa, la mattina dopo era tutto congelato e ho buttato molte cose. Peccato.
La struttura è molto "basica", non è recente e necessita di qualche riparazione. Ma dalle foto si capiva, quindi nessuna sorpresa.

2026-03-10 • via Nuitee
S
Sanchez Villanueva • couple • es
9
Repetiríamos sin duda
Pros:

El personal era muy amable, las camas eran muy cómodas y la ubicación inmejorable. El día que nos íbamos nos dejaron dejar las maletas en el alojamiento para poder aprovechar bien nuestro último día.

2026-03-10 • via Nuitee
S
Sanchez Villanueva • couple • es
9
2026-03-10 • via Nuitee
J
Jean-Elie • couple • fr
7
2026-03-09 • via Nuitee
Y
Yrma • couple • es
10
Pros:

Buena ubicación, habitación cómoda, personal de recepción amable

2026-03-07 • via Nuitee
I
Irene • extended_group • it
7
2026-03-06 • via Nuitee
L
Leire • couple • es
7
2026-03-06 • via Nuitee
A
Adrian • solo_traveller • es
8
2026-03-05 • via Nuitee
D
daniel • solo_traveller • se
3
Für eine Nacht kann man da mal schlafen wenn man keine Ansprüche hat
Cons:

Fernseher funktioniert nicht , duschkabine viel zu klein und unmöglich zu duschen ohne das der Vorhang an dir klebt.alles leicht alt und etwas dreckig

2026-03-04 • via Nuitee
A
Ana • extended_group • es
10
2026-03-02 • via Nuitee
V
Valéry • couple • be
7
2026-03-01 • via Nuitee
S
Stefano • family_with_children • it
9
2026-03-01 • via Nuitee
U
Uwe • couple • de
8
2026-03-01 • via Nuitee
C
Cayol • couple • fr
6
Pros:

J'avais besoin d'un hôtel en urgence, cela répond largement à mes besoins. C'était correctement propre, bien placé pour le prix, la chambre avait une salle de bain privée qui était très correcte, une télé, un wifi, un réfrigérateur qui ne marchait pas (je n'ai pas non plus essayé plus que ça de le faire marcher).
En un mot : fonctionnel

Cons:

Il faisait très chaud, facilement réglable en ouvrant constamment les fenêtres, mais on entendait donc beaucoup les gens crier dans la rue, pas très dérangeant si on s'habitue

2026-02-28 • via Nuitee
F
francis • family_with_children • fr
8
Je reviendrai ci besoin
Pros:

L emplacement

Cons:

Les lampes qui ne marchent pas

2026-02-26 • via Nuitee
J
Jessica • couple • be
8
Pros:

Endroit calme et proche du centre.

Cons:

Un parfum d'ambiance un peu trop fort pour mon nez sensible... mais le reste nickel

2026-02-25 • via Nuitee
M
Maria Jose • solo_traveller • es
10
Pros:

Todo

2026-02-25 • via Nuitee
O
ouharda • couple • es
1
2026-02-24 • via Nuitee