Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.78
The cleanliness of the hotel was noted as below expectations, with issues reported regarding in-room facilities and general upkeep.
Service
7.75
Some positive comments regarding friendly staff were mentioned, but there were also complaints about unresponsive reception.
Location
8.79
The location was consistently praised as excellent, being close to major attractions.
Room Quality
6.24
Mixed sentiments; some rooms were described as dated or inadequately maintained.
Amenities
5.77
Complaints were reported regarding broken facilities, including lack of coffee machines and poor heating.
Value for Money
7.23
Fair value was indicated considering pricing relative to location, despite some dissatisfaction with quality.
Food and Beverage
5.28
No food or beverage services were mentioned, which negatively affects the score.
Overall Experience
6.75
Overall, experiences were mixed with notable positives in location but significant negatives regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:08

Property Description

Historic Building with Modern Amenities
The Hotel Queen Mary, housed in a charming historic building from 1859, underwent a complete renovation in 2016, seamlessly blending old-world charm with modern comforts.

Central Location
Nestled in a tranquil neighborhood at the heart of Brussels, The Hotel Queen Mary offers easy access to iconic landmarks like Grand Place and Manneken Pis Statue, all within a leisurely 10-minute stroll.

Convenient Facilities Nearby
With Bourse Metro Station a mere 5-minute walk away and Brussels-Central Railway Station just 1.2 km from the hotel, as well as cultural attractions and vibrant dining options within walking distance, The Hotel Queen Mary ensures a convenient and memorable stay.

Book now to experience the perfect fusion of history and modernity at The Hotel Queen Mary.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 6 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

6.7
Based on 2847 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.79
Room Quality: 6.24
Amenities: 5.77
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
J
JESSICA • couple • es
5
2026-05-23 • via Nuitee
J
Jonas • solo_traveller • de
6
2026-05-23 • via Nuitee
R
Rechica • couple • al
5
2026-05-22 • via Nuitee
H
Hüseyin Cagri • extended_group • at
10
Pros:

The hotel is located in a safe and central area, which made getting around very easy. The room was very clean and the heating worked perfectly, making the stay comfortable.

There was a small issue with the shower being slightly blocked due to hair in the drain, which meant it could not be used properly. However, this was only a minor detail in an otherwise clean and well-maintained room.

The receptionist was very friendly and tried to be as helpful as possible throughout our stay.

Overall, a comfortable and pleasant stay in a great location.

2026-05-22 • via Nuitee
H
Henrietta • solo_traveller • ro
7
You get what you paid for
Pros:

It was a nice lil cozy room, the staff was amazing and they did the daily washing. The location is great too.

Cons:

It wasn’t the cleanest, I’m sure there hasn’t been a mopping or a sweeping done in my room in a while. On the bright side, that’s probably why I found a bottle of vodka in the freezer 😂

2026-05-22 • via Nuitee
A
Angelo • solo_traveller • it
8
Nn
Pros:

Nn

Cons:

Nn

2026-05-21 • via Nuitee
H
Hoang • family_with_children • fr
4
Pros:

L’emplacement

2026-05-18 • via Nuitee
F
francis • couple • fr
7
Job réalisé
Pros:

L emplacement

Cons:

La fenêtre et les lumières du lit mériteraient une maintenance

2026-05-17 • via Nuitee
N
Noman • couple • gb
8
2026-05-15 • via Nuitee
M
Mfuny • solo_traveller • fr
10
2026-05-15 • via Nuitee
L
LAURA • extended_group • cr
9
2026-05-14 • via Nuitee
D
Do Rosario • family_with_children • nl
7
2026-05-14 • via Nuitee
S
Said • family_with_children • it
9
2026-05-13 • via Nuitee
B
Büyük • solo_traveller • tr
6
2026-05-13 • via Nuitee
M
Magnolia • solo_traveller • be
5
Bof bof....
Pros:

Emplacement nickel. Parking payant à proximité. Je vous conseille ParkBee, ça semble être le moins cher . Dans les rues, ça coûte un pont !

Etat de la literie ok .

Cons:

Pour une nuit entre copines, pas trop à cheval sur l hygiène , qd on cherche à sortir sur Bxles et près du centre. Ok
Mais, oubliez cet hôtel pour une we en couple ou en famille. C'est vétuste, la moquette par terre est très sale. Bouilloire mais pas de café. Frigo qui ne fonctionne pas . Pommeau douche qui fait 3 jets ! Pas d' ascenseur .

2026-05-13 • via Nuitee
E
Elīna • solo_traveller • lv
7
2026-05-12 • via Nuitee
I
Izabella • solo_traveller • pl
10
Pros:

Blisko centrum, cicha ulica, w pokoju wszystko co potrzeba,czysto,pokój był gotowy parę godzin przed godziną zameldowania. To mój drugi pobyt w tym hotelu i na pewno nie ostatni :)

Cons:

Wszystko ok :)

2026-05-10 • via Nuitee
R
Revoux • solo_traveller • be
5
Pros:

Le quartier, c’est vraiment sympa 😊

Cons:

La saleté, dommage d’avoir ce mignon petit hôtel mais pas très propre

2026-05-10 • via Nuitee
B
Bilel • solo_traveller • fr
9
2026-05-08 • via Nuitee
Y
Yagmur • solo_traveller • be
5
Pros:

Personne très jantes

Cons:

Asonsor yok.cok gurultulu var

2026-05-08 • via Nuitee