Best Western Kuta Villa

Hotels
•
Best Western
7 (484 reviews)
Jalan Nyang Nyang Sari No.2 , Kuta , ID

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Convenient location (close to airport and Kuta amenities)
Good/great breakfast
Quiet and suitable as a transit stop
Well-designed gardens and pathways
Good value for some stays
Cons:
Dirty mattresses, stained bedding and old towels
Outdated, scratched or damaged furniture and small rooms for some
Pool issues: dirty/moldy water, no water in plunge pool, loose tiles (safety hazard)
Bathroom maintenance problems (loose toilet, damaged seals) and occasional lack of hot water
Inconsistent housekeeping (towels/blankets not changed) and presence of cockroaches
Limited amenities space (small cabinets) and overall need for renovation

Categories

Cleanliness
5
Multiple reviews call out poor cleanliness: dirty mattress and stained bedding, old/unstable towels, stained curtains, mold in the pool and presence of cockroaches; a minority mentioned well-maintained areas.
Service
9
Consistently praised across reviews: staff described as friendly, attentive, helpful and sometimes excellent in service.
Location
8.5
Frequently highlighted as a strong point: very convenient, around 10 minutes from the airport and close to Kuta restaurants, nightlife, malls and entertainment.
Room Quality
5.5
Several guests reported outdated, scratched or damaged furniture, limited/old furnishings, small rooms for some bookings and bathroom maintenance issues (loose toilet, damaged seals); a few noted spacious rooms.
Amenities
5.5
Mixed to negative: private/plunge pools repeatedly criticized (dirty, mold, no water, loose tiles creating hazards), though gardens and pathways were noted as well designed.
Value for Money
7
Mixed sentiment: some guests called it good or superb value (especially for short/transit stays), others felt it was not worth the price given the condition and maintenance problems.
Food and Beverage
8
Generally positive comments about breakfast and food selection; breakfast described as great in multiple reviews.
Overall Experience
7.5
Overall mixed: strong service and location but significant cleanliness and maintenance shortcomings that lowered the stay experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:35

Property Description

Luxurious Amenities
Best Western Kuta Villa boasts an outdoor pool, pool bar, and rejuvenating spa treatments. Free WiFi and gift shops are also available, ensuring a comfortable stay.

Modern Balinese Decor
Experience spacious air-conditioned rooms with contemporary Balinese decor. Enjoy amenities like a flat-screen TV, tea/coffee facilities, and a personal safe. Some rooms even offer a private plunge pool for ultimate relaxation.

Convenient Location
Situated just a short walk from Kuta's shops and dining, our villa is centrally located. Explore nearby attractions like Kuta Beach and Beachwalk Shopping Mall, all within a 10-minute drive. On-site parking is complimentary.

Book now for a memorable stay at Best Western Kuta Villa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7
Based on 484 reviews
Cleanliness: 5
Service: 9
Location: 8.5
Room Quality: 5.5
Amenities: 5.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
J
Jason • solo_traveller • au
7
2026-09-15 • via Nuitee
Şahin Hasan • solo_traveller • tr
6
Pros:

Konumu güzeldi kahvaltı beş para etmez

2026-09-12 • via Nuitee
K
Kenji • solo_traveller • us
6
Old hotel that needs maintenance
Pros:

The size of the room was big. The aircon worked well. There was tea and coffee and an electric kettle. The hot show worked at it got really hot. Breakfast was included.

Cons:

There was an outdoor deck. It would have been better not to have it so the room could be bigger, it's a waste of space. The TV remote didn't work. The TV had a defect on the screen, you can see it when the TV is off or viewing it from the side, it's almost like a burn mark. The room smelled like cigarettes. The breakfast buffet was OK. The egg omelet should have a sign saying spicy. I didn't know their egg omelet is spicy. The toaster didn't work. The light was on but the bread never got hot. I can see why the price is low for this best western because it's an old hotel and it needs maintenance, it has no elevator. It's next to a side street where you can hear vehicles pass by. There was no refrigerator in my room. When I booked the room the description says it has a refrigerator. This is one instance where I could say you get what you pay for.

2026-09-11 • via Nuitee
C
C.J.M. • solo_traveller • nl
8
2026-09-11 • via Nuitee
R
Rashid • couple • ae
10
2026-09-09 • via Nuitee
R
Ross • solo_traveller • nz
7
2026-09-09 • via Nuitee
A
Abdullah • solo_traveller • sa
1
2026-09-08 • via Nuitee
K
Kevan • couple • au
8
I was travelling for work and had 1 night transit through Bali. Location is close to the airport with lots of warung nea
Pros:

Location is near the airport

2026-09-07 • via Nuitee
C
charlee • solo_traveller • au
1
Stayed for about 30 minutes before leaving to stay else where the property still hasn’t gotten back to me sheets were st
Pros:

Absolutely nothing

Cons:

Absolutely everything

2026-09-07 • via Nuitee
Y
YOLANDA • solo_traveller • in
2
Pros:

Distance to the airport

Cons:

Dirty unkept rooms. Reception staff seemed rude and racists and frustrated...not helpful at all.

2026-09-05 • via Nuitee
B
Bodo • couple • au
7
We arrived quite late and we left very early
Pros:

Swimming Pool

2026-09-02 • via Nuitee
M
Mark • solo_traveller • nz
7
Easy ,quiet stop over.
Pros:

Quiet and good breakfast

Cons:

The hotel is tired,needs renovation etc. This was our second time there and no improvements had been done.

2026-09-02 • via Nuitee
T
Tess • solo_traveller • au
5
Pros:

Location was good.

Cons:

Staff werent very friendly of helpful

2026-09-01 • via Nuitee
A
AlphaMWO • solo_traveller • pl
7
Nice hotel to chill away from noise in Kuta, just a few minutes from Denpasar Airport.
Pros:

The hotel is located in calm place, away from street noise. The staff is kind and professional. The room is spacious, very comfortable is well equipped. Tasty breakfast with many options to choose from.

Cons:

Basically no available meals for lunch (which we learnt from the staff more than 30 minutes after our order). Also, I could not benefit from early check-in although it was included in the final price.

2026-08-28 • via Nuitee
M
Maga • couple • au
6
2026-08-27 • via Nuitee
A
Ahmed • solo_traveller • sa
8
Pros:

الطاقم ودود ومحترفين وأمينين. نسيت عندهم سماعة ايربودز وبعد التواصل معهم قالوا انهم حصلوها وحفظوها لين رحعت اخذها.
الفطور كان جميل ومتنوع.

Cons:

صحيت ال 3 الليل على ازعاج ناس في المسبح الرئيسي حق الفندق.

2026-08-25 • via Nuitee
J
Jamie • solo_traveller • nz
6
Good location and value for money
Pros:

Location

Cons:

The pool wasn’t Full on arrival

2026-08-12 • via Nuitee
J
John • couple • gb
5
Not as expected from a private villa
Pros:

Staff was good.

Cons:

However the bed mattress is really dirty the towel were old… the mattress cover the one he just changed has a big blood or wine mark on it… horrible. Private pool is a joke. It’s an old place.

2026-08-07 • via Nuitee
B
Basem • couple • au
1
2026-08-05 • via Nuitee
J
Jochen • solo_traveller • de
5
Disappointing stay – far below Best Western standards
Pros:

The hotel has a few positive aspects. The pool area is nice and provides a good place to relax. The staff members were friendly and did their best to help whenever needed. The location is definitely one of the strongest points of this hotel — it is very convenient, only around 10 minutes from the airport and close to the main areas of Kuta with restaurants, nightlife, shopping malls, and entertainment options.

For travelers who mainly need a practical location close to everything, this can be an advantage.

Cons:

Unfortunately, the condition of the room was a major disappointment and, in my opinion, not acceptable for a Best Western hotel. The overall cleanliness, maintenance, and quality of the furniture were far below expectations — even a basic non-brand hotel could offer a better standard.

The furniture was old, scratched, damaged, and partly unstable. The curtains had many visible stains, and the bathroom was in poor condition, with a loose toilet, damaged seals, and signs of aging and lack of maintenance. The room also had very limited furniture, and what was provided felt extremely outdated, more like from decades ago than a modern hotel.

The potential of the hotel is there, but the rooms urgently need renovation and better maintenance.

2026-08-05 • via Nuitee