Best Western Kuta Villa

Hotels
•
Best Western
7 (399 reviews)
Jalan Nyang Nyang Sari No.2 , Kuta , ID

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to the airport / convenient location
Friendly and helpful staff (many mentions)
Breakfast included and generally liked
Some rooms are large and have comfy beds
Fast room service reported by some guests
Swimming pool available
Cons:
Dirty bathrooms, mould and food stains reported
No restaurant for meals or limited room service as advertised
Rooms described as dated; bathroom and shower issues
Pool bar reportedly did not serve drinks; amenities lacking
Reception/front-desk issues (rudeness reported by some)
Maintenance problems: TV/remote issues, broken toaster, deck repair needed
No refrigerator in some rooms despite listing; no elevator
Noise in busy area and mosquito/outsider exposure for some rooms
Inconsistent food quality (breakfast items, spicy omelet without warning)

Categories

Cleanliness
4.5
Multiple guests reported dirty bathrooms, mould, food stains and cigarette smell; a few reviews did note very clean rooms, but overall cleanliness was frequently criticized.
Service
8.5
Several reviews praise very friendly and helpful staff and fast room service, though there are isolated reports of rude reception staff and front-desk/towel issues.
Location
9
Consistently described as convenient and close to the airport with good access to local warungs — a clear strength cited by many guests.
Room Quality
6
Mixed reports: some guests enjoyed large, comfy rooms, but many mention dated rooms, manky shower curtains, TV issues and missing promised items (e.g., refrigerator).
Amenities
5.5
Several amenities are lacking or inconsistent: no restaurant past breakfast, pool bar not serving drinks, limited room service, no elevator and other maintenance issues noted.
Value for Money
7
Guests frequently note the hotel is inexpensive and 'you get what you pay for' — value seen as fair given the drawbacks.
Food and Beverage
6.5
Breakfast is included and liked by many, but overall F&B is limited (no full restaurant/room-service options for meals) and some quality/availability issues were reported.
Overall Experience
9
Mixed-to-positive overall for short airport stays: convenient location, friendly staff and acceptable breakfast for many, but cleanliness, dated rooms and missing amenities left other guests dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Amenities
Best Western Kuta Villa boasts an outdoor pool, pool bar, and rejuvenating spa treatments. Free WiFi and gift shops are also available, ensuring a comfortable stay.

Modern Balinese Decor
Experience spacious air-conditioned rooms with contemporary Balinese decor. Enjoy amenities like a flat-screen TV, tea/coffee facilities, and a personal safe. Some rooms even offer a private plunge pool for ultimate relaxation.

Convenient Location
Situated just a short walk from Kuta's shops and dining, our villa is centrally located. Explore nearby attractions like Kuta Beach and Beachwalk Shopping Mall, all within a 10-minute drive. On-site parking is complimentary.

Book now for a memorable stay at Best Western Kuta Villa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7
Based on 399 reviews
Cleanliness: 4.5
Service: 8.5
Location: 9
Room Quality: 6
Amenities: 5.5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 9
D
Dennis Rettke • couple • au
4
Disappointing and run down
Pros:

The room had air conditioning and a comfortable bed, so we were able to get a decent night's sleep.

Thankfully, we were only staying for one night, as it was our last night in Bali and we just wanted somewhere close to the airport.

Cons:

Well, it was cheap for a reason. The room wasn't as advertised in the photos: it was run down and in need of maintenance, with no functional balcony (just a locked door opening onto an empty, enclosed space), no outlook whatsoever, and no refrigerator, despite one being listed as an included amenity. Unfortunately, that meant no cold beer for us!

We were allocated a room in the non-smoking section, which felt more like a dormitory in an adjacent building. Sadly, the overall atmosphere wasn't what I had expected from a stay in Bali.

The breakfast was also quite disappointing, with most options not tasty and no coffee available at all. The coffee machine was broken, and there wasn't even an alternative, such as instant coffee. Also, if you want to enjoy a pool view while dining, you'll have to sit amongst the smokers.

The price is low, but even at that price point, there are much better options in the area. I certainly wouldn't have wanted to spend a week here!

2026-11-04 • via Nuitee
P
pullarao • solo_traveller • au
5
2026-11-03 • via Nuitee
E
Eslammehanna • family_with_children • eg
7
2026-11-02 • via Nuitee
I
Ines • couple • au
1
Ridiculous and very disappointing
Pros:

Nothing. Had to move hotels.

Cons:

Was not as advertised. There was no facilities in the hotel. No room service or food available other than breakfast. There was also no pool bar as advertised. The rooms were in poor condition. The private pool was in fact a bathtub and did not get emptied and cleaned daily despite it being filled with just water. Would not recommend or return due to false advertising on booking.com.

2026-11-01 • via Nuitee
S
Sarah • couple • au
5
Pros:

Convenient close to airport probably wouldnt stay for more then one night

2026-10-29 • via Nuitee
K
Kim • solo_traveller • au
3
Cons:

Dirty bathroom and curtains…mould and food stains! Noisy. No restaurant for meals or room service as advertised. I was recovering from surgery and not able to leave for meals. I would never have booked had I been informed about the absence of service. I moved to a cheaper room for some quiet but was not offered any compensation. Very busy and noisy area. Would not stay here again.

2026-10-26 • via Nuitee
A
Agustina • solo_traveller • au
9
2026-10-25 • via Nuitee
K
Karen • couple • au
8
Enjoyable and relaxing as we wanted
Pros:

Clean and staff were wonderful

Cons:

No restaurant facilities after breakfast

2026-10-24 • via Nuitee
G
Gavin • family_with_children • au
7
Pros:

Very friendly staff

Cons:

No room service menu

2026-10-24 • via Nuitee
S
Susan • couple • gb
8
Would not stay again
Pros:

Comfy bed pillows & quilt - big room
Prawn crackers at breakfast!

Cons:

Room dated - Bathroom very dated / manky shower curtain covering a window - tap just splashed out a bit of cold water - no laundry rack on the terrace - pool bar that did not serve drinks - pictures of cocktails on the walls but they did not serve cocktails!

2026-10-23 • via Nuitee
C
Clea • solo_traveller • fr
8
2026-10-22 • via Nuitee
R
Rinarda • couple • us
7
Good stay
Pros:

Breakfast included.

Cons:

None

2026-10-21 • via Nuitee
L
Lisa • solo_traveller • au
7
Cons:

The deck needed repair.

2026-10-21 • via Nuitee
S
shardul • couple • ca
5
2026-10-16 • via Nuitee
R
Ruth • solo_traveller • au
7
2026-10-10 • via Nuitee
G
Ghulam • extended_group • pk
1
2026-10-08 • via Nuitee
J
James • solo_traveller • us
10
Pros:

The staff was very friendly and helpful the rooms were very clean the breakfast was really nice

Cons:

The front desk in pool towel seem to be an issue. My room had an outside bathroom and private pool I really wanted there to be a way to put hot water in the pool and I wish it was closed off to the outside due to mosquitoes and neighborhood burning of trash but these are very small things not a deal breaker for me

2026-10-08 • via Nuitee
M
Masood • solo_traveller • pk
10
Pros:

Fast room service

Cons:

Bali is famous for massage. Please make it also available after 10 pm.

2026-10-07 • via Nuitee
俊材 • couple • tw
10
2026-10-07 • via Nuitee
J
Jason • solo_traveller • au
7
2026-09-15 • via Nuitee