Best Western Kuta Villa

Hotels
Best Western
7.8 (113 reviews)
Jl. Nyang-Nyang Sari No. 2, Kuta, Bali, 80361 , Tuban , ID

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Excellent breakfast
Beautiful pool
Cons:
Cleanliness issues observed
Limited shopping nearby

Categories

Cleanliness
6.26
Some reviews noted that the hotel is old and rooms/bathrooms seemed a little dirty or just old.
Service
8.73
The staff was frequently praised as friendly and welcoming, with excellent service.
Location
8.27
Close to the airport, but limited shopping options nearby.
Room Quality
6.72
Rooms are spacious but show signs of age and need improvement.
Amenities
7.75
Beautiful pool and dining area noted positively.
Value for Money
8.71
Great value for price, with reasonable pricing including an excellent breakfast.
Food and Beverage
8.26
Excellent breakfast with variety catering to many cultures.
Overall Experience
7.73
Overall positive experience, would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:19

Property Description

Spa Services and Relaxation:
Indulge in massages and facials at the on-site spa for the ultimate relaxation during your stay.

Dining Experience:
Savor international cuisine at Chill in Resto, or enjoy drinks at the bar/lounge and poolside bar. Don't miss out on the buffet breakfasts available daily.

Convenience and Services:
Benefit from complimentary area shuttle, 24-hour room service, and amenities like complimentary wireless internet, concierge services, and valet parking.

Pamper yourself at Best Western Kuta Villa - book now to experience luxury and convenience all in one place!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Location

Guest Reviews

7.8
Based on 113 reviews
Cleanliness: 6.26
Service: 8.73
Location: 8.27
Room Quality: 6.72
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 7.73
S
seb partner
10
Pros:

Very friendly staff and very nice pool. Located very close from the airport.

2025-10-08 via Nuitee
S
sherry
10
Pros:

The hotel room was clean and comfortable
Breakfast was amazing and all the staff were pleasant with smiles

2025-10-08 via Nuitee
S
Stephen
8
Pros:

Nothing fancy but great value for the price.
The hotel is obviously old but apparently has some remodeling, I stayed in two rooms which were nice and spacious, but the bathrooms were not in bad condition. The caulking around the bathtub and tiles was in poor condition and very badly done, and the bathtub/showers were slippery enough to be dangerous.
Good points were the beautiful pool and dining area and the excellent staff who were friendly and gracious. Very reasonable price including an excellent breakfast. I would stay there again.

2025-09-22 via Nuitee
D
Dirk
10
Pros:

No airport shuttle which they advertise.
But the room, breakfast and staff worth the lill inconvenience of no shuttle .
Definitely stay again 😊

2025-09-16 via Nuitee
M
Mohamed
6
Pros:

Great staff and service but the hotel is rundown and old and therefore rooms and bathroom seem a little dirty or just old

2025-09-10 via Nuitee
T
toni-anne
8
Pros:

Not much around the hotel in terms of shopping, mainly local warungs etc , but really nice staff

2025-09-04 via Nuitee
D
Dee
10
Pros:

Great value for money, breakfast was excellent.

2025-08-20 via Nuitee
J
Jennifer partner
10
Pros:

Very friendly staff and very welcoming to guests. Clean rooms with water always topped up. Great location and pool!

2025-08-19 via Nuitee
M
Michael
10
Pros:

Great breakfast bar for all cultures and close to the airport. Staff were excellent, highly recommended.

2025-08-16 via Nuitee
J
Jason
8
Pros:

friendly staff

2025-08-16 via Nuitee
M
Michael partner
10
Pros:

Great location close to the sirport. We stayed for 3 nights throughout our 4 weeks in Bali and Komodo. The staff was excellent and very welcoming. The breakfast is exceptional providing a variety of cuisine to appeal to many different cultures.

2025-08-04 via Nuitee
M
Michael partner
10
Pros:

Great and helpful staff. A breakfast that caters to many nationalities with fine cuisine and variety.

2025-08-01 via Nuitee
E
Elyse D
10
Great breakfast! Awesome front desk help
Pros:

Front desk supporthelped with walk to beach nearby, economicalky priced taxi. Wow! Awesome complimentary breakfast buffet!

2025-04-29 via Nuitee
J
June
10
Pros:

Lovely stay, bath area just needs a deeper clean as there was a bit of mold on the bath. Staff were super helpful.

2025-04-13 via Nuitee
J
Jessica Lea partner
6
Pros:

The food at the buffet gave us food poisoning which was horrific.

The staff were lovely but overall the facility needs some love. The rooms weren't properly cleaned, the shower flooded the entire bathroom, and the door to our room was broken.

The hotel is fine, but needs some love!

2025-01-08 via Nuitee
A
Angelina
8
Best hotel services
Pros:

Feel welcome from front desk staff, especially from Leony, she was 100% served me with heart. She helped me different things everyday I stayed there. She is a treasure of your hotel. Also a server in the restaurant named Budti, very nice man and excellent service too. I’ll stay here again.

2024-12-25 via Nuitee
C
Colton
8
Pros:

Everything thing was great and the staff was very friendly. The only thing i can recommend is for the facility replace the mattress every couple of years. The sheets were clean but the mattress was a bit stained. Other than that my stay was great.

2024-11-20 via Nuitee
I
Irum
10
Pros:

Good

2024-11-17 via Nuitee
M
Marie
2
Pros:

This hotel is definitely a motel not a hotel,the sheets were dirty water was dripping from the bathroom.That's one hotel that I will always remember to not using best Western brand anymore.Very dirty with low class bathroom.Worst than motel type in the US.

2024-09-11 via Nuitee
K
karly
8
Pros:

I spent 2 nights at the best western villa in Kuta. The staff were lovely & so accommodating, bedroom was comfortable for 1, and the pool area is beautiful and was very quiet during my stay. I ate all 3 meals at the restaurant on site and the food was delicious- the complementary breakfast had plenty of food options! Where my room was located it backed onto an alley way so there was some road noise at night (but nothing that was too terrible). I would recommend this hotel to others & really enjoyed my stay :)

2024-08-23 via Nuitee