Hotel Pandu Lakeside Tuktuk

Lokasi baik. Berdekatan tasik. Pekerja baik dan mesra.

location

The staff is exceptional. Very attentive to my questions and knowledgeable of the area.

I enjoyed my stay.

Mega was the best when we needed assistance.

Quite central to food and entertainment. Has all the amenities a traveller needs. A bit old and run down but enjoyed the place.

This hotel is on great location. It closed to many restaurants. Aside from that, they also have quite spacious car parking area. Our room was clean and cozy, but the veranda has many fallen leaves (no problem). Great morning view. They have their own private pier for those who left their vehicle at Parapat. Also, when high tide, you will have private pool which connect to Lake Toba. The breakfast is also considered good. And they also give you free basic amenities.

Kondisi Bangunan sudah tua dan perlu pengecatan agar tidak berkesan seram.

Nice view of lake

休みで訪れてゆっくりしたいならこのホテルが良いです。ぼーっと雲を眺めて過ごすのも良いしホテルの従業員の方々も気さくで優しい。バラッパからの便利も良くてまた今度も来ようと思わせるものがあります。

Cheap. Noisy. Good setting, handy for the ferry, nice exterior and lakeside garden. Manegeress heloful, but bathrooms need complete refurbishment. Hot water only available certain hours, toilet didnt work properly,very grubby bath and tiles, old towels, basic rooms (not suoerior as advertised, no robes, not toiletries), and no coathangers...changing rooms made no difference...checked out early.

Wi-Fiは、公共スペースも客室も、全く提供されませんでした。「無料の飲料水」というのは、ボトルで提供されるという意味ではなく、公共スペースにウォーターサーバーがあるということでした。敷地は緑豊かで快適でしたが、建物は簡素で、部屋は寝るだけの場所という感じです。シャワーのお湯は6:00〜8:00と18:00〜20:00の間しか出ません。Hotels.comの価格と、フロントに出されている料金の間に、かなりの開きがあったので、事前払いで予約したことを後悔しました。

Ligging: prachtig! Direct aan het meer.Grote mooie slaapkamer, stonden géén stoelen in om te zitten. De badkamer "gedateerd", bad met vuile vlekken, kit overal, vuile gele voegen. Toilet kon niet doorgespoeld worden, douche werkte niet!
Om 22.20 gemeld (na sluitingstijd) ze zijn het komen!
Een sneetje brood extra en een 2e kopje koffie bij het ontbijt, was niet mogelijk, alleen tegen betaling!

I have nothing good to say about this hotel. The staff are dishonest liars who are happy to cheat customers out of their money, and then lie to your face when you try to complain.
I knew I was arriving late at lake toba and would miss the last ferry to the island, so I searched under hotels in PARAPAT and booked this hotel from that listing. However, when I arrived at 1am after a 4hr drive from the airport I was told my booking was for a different hotel that was on the island and that I would have to pay again! They told me the other hotel was a different company with different management. This was a lie as I later discovered when I went to the other hotel to speak with the manager, who mysteriously was never available to talk to me. It is, in fact, the very same company, but they do not want to pay twice for 2 listings online and are happy for customers to pay twice for their terrible rooms instead. They admitted that my booking 'error' has been made before. A complete con. Zero concern for customer service.
The room itself was horrible, with a stench of sewage coming from the open bathroom, and the basin and mirror were disgustingly dirty, like they had never been cleaned. I had no choice but to stay there as it was the middle of the night. The breakfast that is included is an absolute joke. Worst hotel experience ever, during 5 months of travelling through Asia.

Der er 2 hoteller et i Parapat og et på Samosir, jeg fik ændret min booking til hotellet i Parapat, da vi kom kl 1 om natten var der ikke noget værelse. Vi måtte så bo og betale et andet hotel. næste morgen to vi til Tuktuk på Samosir, der var ikke noget internet. Vi prøvede at ændre booking til Pandu i Parapat, men det var ikke muligt. Så vi flyttede tilbage til det hotel som vi boede på første nat. 3 overnatninger tabt, pengene spildt.

The view from the hotel was beautiful, but the room itself was not in the cleanest condition. The hotel staff were friendly, but had to be approached for assistance and/or with a question