Quest Singleton

Hotels
Quest Apartment Hotels
9.2 (567 reviews)
5-7 Civic Avenue , Singleton , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Cons:
Some maintenance issues
Inadequate kitchen supplies

Categories

Cleanliness
9.08
Generally clean and well-maintained, but some concerns noted about cleanliness in specific areas.
Service
9.75
Staff were frequently mentioned as friendly, helpful, and accommodating.
Location
9.59
Convenient location with easy access to shops and attractions.
Room Quality
8.94
Rooms are spacious and comfortable, but there were some issues noted with specific amenities.
Amenities
8.87
Amenities were generally good, but some specific needs were not met.
Value for Money
9.43
Good value for the quality offered, as noted by multiple guests.
Food and Beverage
8.38
Not specifically mentioned, hence rated based on general standards.
Overall Experience
9.55
Guests expressed a very positive overall experience, praising their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:10

Property Description

Luxurious Self-Contained Apartments
Experience the comfort of self-contained apartments at Quest Singleton, complete with a full kitchen, private balcony, and laundry facilities.

Convenient Amenities
Enjoy the convenience of a fitness centre, covered outdoor barbecue area, lounge/dining area with a flat-screen TV, and a DVD player. The kitchen is fully equipped with a dishwasher, oven, microwave, and stove for your culinary needs.

Ideal Location
Located just a short distance from Civic Park, Hunter River, and various attractions, Singleton Quest offers easy access to Singleton Train Station, Singleton Golf Course, and the main shopping precinct.

Book now for a memorable stay at Quest Singleton and make the most of these fantastic facilities and attractions.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 45 per person per night when using an existing bed.
    People 3 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 567 reviews
Cleanliness: 9.08
Service: 9.75
Location: 9.59
Room Quality: 8.94
Amenities: 8.87
Value for Money: 9.43
Food and Beverage: 8.38
Overall Experience: 9.55
N
Nikki couple au
10
2026-03-14 via Nuitee
S
Sue solo_traveller au
9
2026-03-13 via Nuitee
B
Brodie extended_group au
10
Pros:

So clean and the staff were so nice and welcoming

2026-03-05 via Nuitee
N
nicflatley Business
10
Travel
Pros:

Excellent hotel and service. Bed uncomfortable and needs replacing room 203. The front desk was helpful and kind no issues with check in or facilities

2026-03-01 via Tripadvisor
S
Sam extended_group au
9
2026-02-27 via Nuitee
A
Annie family_with_children au
9
Was a great stay
Pros:

Was clean and comfortable

Cons:

Nothing

2026-02-22 via Nuitee
S
Samarasinghe Mudiyanselage Dinithi extended_group au
8
2026-02-22 via Nuitee
S
Seema extended_group au
8
2026-01-31 via Nuitee
C
Courtney couple au
10
2026-01-31 via Nuitee
V
Vishesh family_with_children au
10
2026-01-29 via Nuitee
L
Liam couple au
10
2026-01-27 via Nuitee
B
Bimal extended_group au
10
2026-01-26 via Nuitee
A
annasT6653UR Business
8
Home away from home- best in singleton
Pros:

I stayed here for two weeks for work. Even though it was booked as a one bedroom, I was lucky enough to be put in a two bedroom apartment but with one of the rooms locked. My first impression is that the accommodation is on a quiet street but still relatively close to CBD and amenities by car. It is easy to find, plenty of parking on the grounds in the open, the staff have all been pleasant and helpful. Check-in was easy. The apartment is clean, spacious and well appointed. I was given an accessible apartment (for those who need wheelchair access). There is also a balcony with tables and chairs and an ashtray for smokers.
There is a full-size kitchen with cooktop, fridge, plenty of storage space in the cupboards. There is a good selection of cutlery cookware and kitchen utensils. It would be nice to have stainless steel kettle and toaster though- plastic, heat and food isn’t a good combination.
In the bathroom, there is also laundry facilities. I was particularly pleased to see a top loader because front loaders tend to harbour mould around the rubber seal, especially when the doors are left closed.
In the main bedroom there is a decent size wardrobe with shelving and drawers, which is not as common as you would think, strangely. The wardrobe shelves were dirty/dusty. I always wipe them down with my own cloth.
There are two air-conditioning units – one in the main living room and one in the bedroom.
The shower was pleasant to use. There are some amenities provided including shampoo, conditioner and body wash.
It’s relatively quiet being on a street with no other residence or businesses. The convenience having a gym and swimming pool across the road means that you can access it by purchasing a pass from reception for around $10 a day. Because most others seem to be here for work, it’s unlikely you’ll be dealing with families with children or young people having a late night. The only noise tends to be in the morning from the childcare Centre next door- of children running around playing.
The Wi-Fi is extremely slow and can drop out. Download speed is less than 5 Mbps with upload speed of 1.7 Mbps. I gave up using Wi-Fi and just use my own data. It’s also an unsecured network. I was not able to connect my e-reader to Wi-Fi because it is a Wi-Fi hotspot.
I tend to keep my apartment clean and do not require daily service. Every day that the room is not serviced, there is a little slip under the door reminding me I can get extra amenities from reception. Even though I leave my towels on the towel rail to reuse (as the sign indicates to be environmentally friendly), all my towels, including those which have not been used, are changed during room service. It’s something I care about because I try my best to minimise my environmental footprint.
Pets are allowed for the apartments on the first floor.
Overall, this is very good for Singleton, if not the best. No pests, nothing broken or malfunctioned lol. Everything is standard- ie it’s no fancy hotel, but is a comfortable home away from home. Price-wise, this Quest seems to be priced a lot higher than those in other locations.
My favourite accommodation in the region!

2026-01-23 via Tripadvisor
M
Merrilyn family_with_children au
10
A Great Stay at Quest Singleton.
Pros:

Quest Singleton 2 Bedroom Apartment.
We really enjoyed our stay at Quest Singleton. Great location. Friendly and helpful reception staff. Comfortable beds and a great sleep. Excellent for an overnight stay, but equally suitable for an extended stay to explore the local area. It was 30 minutes drive to Hunter Valley Gardens.

2026-01-20 via Nuitee
M
Melody family_with_children au
3
Wouldnt stay here again.
Pros:

Nothing to remark on

Cons:

The room was dirty, lamp shades and handles on the bedside tables were dusty, the queen bed in the room with ensuite was collapsed on both sides, it was also lumpy and hard, definately needs replacing. The air con also in this room made a screaming noise when turned on and continued to rattle loudy, so we turned it off immediately. It is winter, and we were cold, we were not able to warm the room, so we froze all night. We had to close the bedroom door to block the street light from shining into our room. The tv in the bedroom, its standby by light also kept flashing in our faces even though it wasn't on, turned it off at the power point. The toilet seat was loose in the ensuite bathroom. A guest will have an accident if not secured properly. Very disappointing for a Quest. Wouldn't stay here again.

2026-01-19 via Nuitee
J
JENNIFER extended_group au
8
love the place
2026-01-19 via Nuitee
J
Jaine family_with_children au
8
Perfectly suited to our needs.
2026-01-19 via Nuitee
B
bret extended_group au
8
2026-01-19 via Nuitee
A
Angela solo_traveller au
9
2026-01-19 via Nuitee
J
Jane solo_traveller au
10
2026-01-19 via Nuitee