PARKROYAL COLLECTION Pickering, Singapore

Hotels
PARKROYAL COLLECTION
9.1 (7297 reviews)
3 Upper Pickering Street , Singapore , sg

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful property
Cons:
Concerns about cleanliness
Limited amenities

Categories

Cleanliness
8.35
Some concerns regarding room cleanliness mentioned in reviews, affecting overall sentiment.
Service
9.85
Staff received multiple commendations for exceptional and friendly service.
Location
9.35
Great location mentioned multiple times, particularly near attractions and Chinatown.
Room Quality
8.85
Rooms are described as comfortable and modern, but some concerns regarding motel-like aspects.
Amenities
8.35
Amenities received some criticism, particularly concerning the pool area and lounge access.
Value for Money
9.35
Guests felt they received good value, especially with location and services provided.
Food and Beverage
8.85
Food quality praised in some reviews, but certain areas like the buffet had mixed feedback.
Overall Experience
9.85
Overall experiences shared are mostly positive, indicating a high level of guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:43

Property Description

Luxurious Wellness Floor with Stunning Views
PARKROYAL COLLECTION Pickering, Singapore offers a unique experience with its dedicated wellness floor featuring an outdoor pool, gym, and a 300-metre garden walk high above the street level. Enjoy breathtaking views of the city or the garden from the comfort of your air-conditioned room, equipped with modern amenities.

Exquisite Dining and Exclusive Lounge
Indulge in a culinary journey at LIME restaurant, offering a delightful mix of Southeast Asian and International cuisine. For an exclusive experience, guests can access the rooftop COLLECTION Club lounge with a panoramic view of the city skyline.

Convenient Location and Exceptional Service
Conveniently located near Chinatown MRT Station, the hotel provides easy access to popular attractions and shopping districts. With a 24-hour front desk, business center, and spa services, guests can enjoy a seamless and relaxing stay.

Book now for an unforgettable stay at PARKROYAL COLLECTION Pickering, Singapore!

Important information:

Please present the same credit card used to guarantee your booking when checking in or paying at the property. Please note that the property may contact the cardholder for verification purposes.

Children under 12 can stay free of charge when using existing bedding.

Breakfast is available for an additional charge:
- Adult: SGD 47.96 per meal
- Child aged 6–12 years: SGD 23.98 per meal

For bookings made under the Signature Executive Room - Family Room with Sofa Bed:
- Sofa Bed: 79 in (L) x 41 in (W)
- Sofa bed can accomodate adults or children.

You have policy exceptions for group reservations of more than 10 rooms.

For bookings made under the Lifestyle Premier King – Family Room with Sofa Bed for 1 Child - Sofa Bed: 1650mm x 850mm. Sofa bed is only for 1 child.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 7297 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.85
J
Javier couple es
8
Un buen lugar para descansar y conocer Singapur
Pros:

La comodidad de la habitación, la calidad y variedad del desayuno y sus instalaciones en general

Cons:

Quizás la piscina, para la envergadura del hotel me pareció que no estaba a la altura ni envergadura tamaño, confort e instalaciones

2026-02-14 via Nuitee
C
Christian couple de
10
Fabelhaftes Stadthotel in der Luxusklasse
Pros:

Lage, Essen und Frühstück phänomenal

Cons:

Pool etwas klein

2026-02-14 via Nuitee
J
Jacqueline couple ch
9
Parfait
Pros:

Très bien situé à côté du quartier chinois.
Le personnel est très agréable. Les chambres sont très bien meublées et un soin particulier a été apporté aux luminaires.
Très belle piscine.

Cons:

Rien

2026-02-14 via Nuitee
M
Melissa couple ae
6
Pros:

Ligging is centraal en kort bij Marina Bay.

Cons:

De isolatie van de kamers is niet voldoende. De mensen die boven je liggen hoor je rondwandelen, hun toilet gebruiken en als een baby in de kamer verblijft ben je ook wakker. De voorlaatste nacht hebben we receptie moeten bellen omdat de A/C verstopt was en daardoor het condensatiewater langs het paneel in het plafond naar beneden druppelde.

2026-02-14 via Nuitee
C
Claire family_with_children fr
10
Pros:

All the staff was warm and welcoming, yet very professional, and the hotel is beautiful. The room was spacious, had lots of natural light and the bathroom was comfortable.
The pool has a great view, the buffet breakfast had lots of variety in both Asian and western foods.
We were able to leave our luggage at 10am and they were waiting for us in our room when it was ready. We also left our luggage after the check-out as our flight was only late at night, we had another day to explore Singapore.
The location is great, just by Chinatown and conveniently located within walking distance of the train station

Cons:

The water temperature in the pool (bit cold) but it didn't stop us from enjoying it!

2026-02-14 via Nuitee
G
Gary solo_traveller us
4
Better choices elsewhere. Plenty of other choices that are worry-free.
Pros:

Unique architecture. Tastefully decorated. Very clean. Hotel staff courteous.

Cons:

They don't honor your reservation per the agreed-upon terms and was quite sneaky. I booked a six-night stay. Two days before checking in, I need to shorten it to four nights. Initially they said I will have to pay a one-night penalty because it was within three days before checking in. Then I checked the policies. The penalty is for CANCELLATIONS, not modifications. I understand cancellation may deprive them from selling a room within three days, but my modification still gave them 5 days to sell the room. Only when I pointed out the penalty would constitute an unauthorized charge and I will inform my credit card company to deny payment and escalate to booking.com, did they say OK we would make the modification without penalty.

Yet at checkout I found the total of my four-night stay was not that much lower than my original booking of six-night stay, because they jacked up the price per night for me without me agreeing to that rate. Since then I contacted them via booking.com and PARKROYAL Pickering just ignored this paying customer. What a sneaky practice! Unbecoming of what they billed themselves as a "five star" hotel.

Don't stay here because you have other more worry-free choices. Most other "five stars" or "four stars" hotel in Singapore allow free cancellation one day before checking in. No need to deal with this kind of sneaky practice and leave with a very bad taste in your mouth.

2026-02-14 via Nuitee
G
Grzegorz couple pl
7
Super hotel, niektóre rzeczy trzeba dopracować
Pros:

Obsługa. Piękny hotel w sercu Singapuru

Cons:

Pokój w którym nie było prywatności. Goście hotelowi mogli z korytarza zaglądać do naszego pokoju. Rozwiązaniem byłyby okna weneckie, których zabrakło. To bardzo niekomfortowe gdy wychodząc z łazienki we własnym pokoju spotyka się oczami z kimś kto idzie zewnętrznym korytarzem hotelowym. Bardzo niefajne.

2026-02-13 via Nuitee
P
Purinet family_with_children th
9
2026-02-13 via Nuitee
W
Walter couple at
10
Sehr angenehm!
Pros:

Zimmer Bepflanzung Spa Club

2026-02-12 via Nuitee
L
Logan family_with_children gb
10
2026-02-12 via Nuitee
R
Ralf couple de
9
2026-02-12 via Nuitee
J
Jacqueline couple gb
9
Good central location for couples staying in Singapore. Close to China Town.
Pros:

Nice room with comfortable bed. Good shower. Breakfast buffet had lots of choice and quality food.

Cons:

Lack of storage.

2026-02-12 via Nuitee
M
Monika couple de
9
Pros:

Das Personal ist außergewöhnlich Freundlich, hilfsbereit und zuvorkommend. Die Lage ist sehr zentral in Chinatown. Die Begrünung der Hotelfassade ist außerordentlich gut gelungen. Wir hatten im 11 ten Stock Palmen vor unserem Fenster. Die Schallisolierung hält den Straßenlärm fern.

Cons:

Es war alles sehr gut.

2026-02-11 via Nuitee
K
Kunvikorn couple th
10
2026-02-11 via Nuitee
R
Robert solo_traveller pl
10
2026-02-11 via Nuitee
N
Nicolas couple de
9
2026-02-11 via Nuitee
W
Wenhsiu family_with_children tw
10
服務非常棒
Pros:

所有體驗都很棒

Cons:

清潔需要再加強

2026-02-11 via Nuitee
J
john couple us
7
Great hotel - lighting confusing in the room
Pros:

Amazing location, great buffet breakfast, kind staff, beautiful hotel.

Cons:

Extremely confusing lights in the room - rather than use switches, they have all kinds of electronic pads - it was really confusing to determine how to turn on the light in the toilet room. Also, the towels were thin and cheap feeling, which was unusual for this high end hotel. The rest of the room was amazing.

2026-02-11 via Nuitee
D
Daniel family_with_children pl
10
2026-02-10 via Nuitee
M
Marcos couple br
9
Pros:

Café da manha e Buffet a noite otimos

2026-02-10 via Nuitee