PARKROYAL COLLECTION Pickering, Singapore

Hotels
•
PARKROYAL COLLECTION
9.1 (8334 reviews)
3 Upper Pickering Street , Singapore , SG
+65 6809 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional breakfast with wide variety
Friendly, helpful and accommodating staff
Excellent, convenient location (near Chinatown)
Beautiful, spacious and comfortable rooms
Generous room upgrades and attentive service
Clean rooms and good housekeeping
Cons:
Pool closed/under renovation for many stays
Limited minibar offerings
Late check-in/initial inability to use pool for early arrivals
Some food items described as overpriced or a little bland
Air-conditioning in social areas sometimes too cold/strong
Occasional bed softness causing backache for some guests

Categories

Cleanliness
9.5
Multiple reviews explicitly call rooms 'very clean' and comfortable; overall housekeeping is praised.
Service
9.8
Service repeatedly highlighted as wonderful, friendly and helpful — staff arranged upgrades and assisted promptly when issues were raised.
Location
9.6
Excellent location repeatedly mentioned (near Chinatown, convenient for exploring); many reviewers cited location as a strong positive.
Room Quality
9.2
Rooms described as beautiful, spacious and generally very comfortable with good beds and upgrades; a minority noted the bed felt too soft and caused backache.
Amenities
7.5
Amenity sentiment is weaker due to repeated, explicit reports that the pool was closed for maintenance during many stays; minibar offerings were sparse and social-area AC was overly cold for some guests (sister-hotel pool access was sometimes provided).
Value for Money
8.6
Generally positive overall value, but some guests felt they missed part of the experience (pool closure) for the same price and one review noted food pricing concerns.
Food and Beverage
9
Breakfast is frequently described as exceptional and plentiful; a few comments call some food overpriced or a little bland and minibar selection limited.
Overall Experience
9.6
Strong overall sentiment — many guests would return and described the stay as phenomenal or excellent, with the main detractor being temporary pool maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Wellness Floor with Stunning Views
PARKROYAL COLLECTION Pickering, Singapore offers a unique experience with its dedicated wellness floor featuring an outdoor pool, gym, and a 300-metre garden walk high above the street level. Enjoy breathtaking views of the city or the garden from the comfort of your air-conditioned room, equipped with modern amenities.

Exquisite Dining and Exclusive Lounge
Indulge in a culinary journey at LIME restaurant, offering a delightful mix of Southeast Asian and International cuisine. For an exclusive experience, guests can access the rooftop COLLECTION Club lounge with a panoramic view of the city skyline.

Convenient Location and Exceptional Service
Conveniently located near Chinatown MRT Station, the hotel provides easy access to popular attractions and shopping districts. With a 24-hour front desk, business center, and spa services, guests can enjoy a seamless and relaxing stay.

Book now for an unforgettable stay at PARKROYAL COLLECTION Pickering, Singapore!

Important information:

Please present the same credit card used to guarantee your booking when checking in or paying at the property. Please note that the property may contact the cardholder for verification purposes.

Children under 12 can stay free of charge when using existing bedding.

Breakfast is available for an additional charge:
- Adult: SGD 47.96 per meal
- Child aged 6–12 years: SGD 23.98 per meal

For bookings made under the Signature Executive Room - Family Room with Sofa Bed:
- Sofa Bed: 200cm (L) x 104cm (W)
- Sofa bed can accommodate either 1 adult or 1 child.

You have policy exceptions for group reservations of more than 10 rooms.

For bookings made under the Lifestyle Premier King – Family Room with Sofa Bed for 1 Child - Sofa Bed: 1650mm x 850mm. Sofa bed is only for 1 child.

You have policy exceptions for group reservations of more than 10 rooms. The hotel reserves the right to request partial or full non-refundable deposits and may cancel the bookings should the required payment or booking conditions not be fulfilled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

9.1
Based on 8334 reviews
Cleanliness: 9.5
Service: 9.8
Location: 9.6
Room Quality: 9.2
Amenities: 7.5
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 9.6
S
Stankovska • family_with_children • dk
9
2026-10-31 • via Nuitee
C
Catherine • extended_group • au
10
Excellent location , wonderful staff and service
Pros:

Everything

2026-10-31 • via Nuitee
T
Thao • couple • us
10
would definitely atay here again
Pros:

EVERYTHING

Cons:

the week I stayed the hotel was undergoing maintenance, but it was fine.. all the staff were wonderful and the hotel is 10/10 !

2026-10-31 • via Nuitee
M
MICHAEL • solo_traveller • fr
10
2026-10-29 • via Nuitee
I
Ingrid • couple • au
10
2026-10-28 • via Nuitee
M
Mirva • couple • au
5
Missed opportunity for a wonderful stay
Pros:

The accommodation was beautiful, the room was delightful and the bed was very comfortable. Loved the selection at breakfast and the staff were very friendly.

Cons:

The communication that there was maintenance work for the pool area and some of the property surrounding. Some how I wasn’t given the opportunity to reconsider my stay at this property while there was works. I did miss out the full experience I could have had for same price.

2026-10-28 • via Nuitee
H
Henryk • solo_traveller • gb
9
Really enjoyed it would recommend it to anyone
Pros:

Great location comfortable

Cons:

Even though the mini bar was free I was disappointed with the amount of items that were in the fridge. I have been to other hotels that have more.

2026-10-27 • via Nuitee
C
Claire-Gillian • couple • gb
9
Phenomenal. We have fallen in love with Singapore.
Pros:

Our second stay this year and what a phenomenal hotel. Exceptional breakfast, amazing room upgrade. Absolutely stunning, it looks like a page from a brochure. Staff were so helpful and immediately arranged a new room for us when we flagged an issue, a complimentary upgrade.

Cons:

The only issue was that the pool was out of bounds due to the upgrade going on. However, we were able to use the spa and pool at their sister hotel via a free taxi they provided for us. Our stay would be rated 12/10 if it wasn’t for the pool.

2026-10-26 • via Nuitee
B
Bernd • family_with_children • de
6
Leider nicht ganz die Erwartungen erfüllt.
Pros:

Wir konnten den Aufenthalt leider nicht antreten, da das Hotel für uns wichtige Servicedienstleistungen nicht anbieten konnte, dies bei der Buchung jedoch nicht angekündigt hatte.

2026-10-26 • via Nuitee
T
Teresita • extended_group • au
10
A comfortable and enjoyable stay in a convenient location.
Pros:

The room was comfortable and clean, and the location was convenient for exploring the neighbourhood. we enjoyed walking around the area and Chinatown, appreciated the pleasant atmosphere.

Cons:

Overall, we had a lovely stay with my friend and nothing major to complain about.

2026-10-26 • via Nuitee
M
Meredith • couple • au
6
Pros:

Staff were lovely, couldn’t fault them

Cons:

Unfortunately the entire pool area was being upgraded which would have been fine if we hadn’t picked this property because it had a pool. As we arrived very early in the morning after a 14 hour flight we were unable to check in until 3pm and would normally have been able to use the pool facilities until this time. Had we been informed beforehand we would have chosen a different hotel.

2026-10-26 • via Nuitee
T
Thomas Jun Feng • couple • sg
9
Great experience.
Pros:

Good location, wonderful service

Cons:

The bed, it was too soft, I got a terrible backache the next day.

2026-10-25 • via Nuitee
V
vivek • family_with_children • ae
8
Very nice accomadative staff…
Pros:

Ambience around

Cons:

Pool was not working

2026-10-25 • via Nuitee
Z
Zhanna • extended_group • ru
10
2026-10-25 • via Nuitee
W
William • couple • us
9
Excellent service, comfortable room, great location next to Chinatown.
Pros:

Great location, comfortable room

Cons:

Food was a little overpriced and a little bland

2026-10-24 • via Nuitee
P
Phalla • couple • au
6
2026-10-24 • via Nuitee
A
Andreas • couple • de
9
Pros:

Tolles Frühstück, sehr gute Lage, schöner Pool mit toller Sicht auf die Stadt.

2026-10-24 • via Nuitee
T
Tevy • solo_traveller • us
10
Love this place. Would definitely come back.
Pros:

It’s a beautiful place and close to all the eatery. The room is spacious and the bed is comfortable. Love the breakfast buffet. So much food and variety.

Cons:

The pool area was under construction but they did offer transportation to take you to their sister hotel near by to enjoy the pool.

2026-10-23 • via Nuitee
S
Sylwia • family_with_children • ch
4
Disappointing experience
Pros:

I chose this hotel because of its distinctive design, and the exterior certainly looks impressive. The location is also excellent, with good public transport connections, plenty of things to do nearby, and a great base for exploring Singapore. The swimming pool was nice, and the staff were friendly.

Cons:

Unfortunately, the room was simply dirty. There were stains everywhere, including on the walls and carpets, and the entire room felt dark, poorly cleaned, and neglected. The photos make the rooms look much better than they actually are. In reality, the rooms feel run-down, poorly maintained, and finished with materials of disappointing quality.

The room was dark, poorly lit, cramped, and very impractical in terms of layout. Overall, the standard was nowhere near what I would expect from a 5-star hotel – and, frankly, the level of cleanliness would not be acceptable even in a 3-star property.

The value for money was extremely poor. While the location and exterior design are appealing, they do not make up for the unacceptable condition of the room.

I would not recommend this hotel. In fact, I would strongly advise against staying here.

2026-10-22 • via Nuitee
G
Gertrude • couple • pt
9
Pros:

We loved the hotel and its staff. Very friendly, beautiful, comfortable rooms, very clean, dedicated staff!!

Cons:

The downside was that the pool unfortunately was non operating during 10 days due to maintenance.
Air-conditioning too cold and too strong in the social areas.

2026-10-22 • via Nuitee