Chesa Valese by Sisters Zermatt

Hotels
9.8 (631 reviews)
Steinmattstrasse 30 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cozy atmosphere
Clean and modern design
Cons:
Lack of privacy in bathroom
Noise from neighboring rooms

Categories

Cleanliness
9.6
The hotel is reported as clean and well-maintained.
Service
10
The staff is described as friendly and helpful, contributing to a warm atmosphere.
Location
10
The hotel has an excellent location with convenient access to public transport.
Room Quality
9.6
Rooms are cozy and well-equipped, with a comfortable bed mentioned multiple times.
Amenities
9.6
The hotel offers good amenities, including a wellness area, although some guests wished for more.
Value for Money
9.6
Given the overall experience, the value for money is perceived positively.
Food and Beverage
10
The breakfast is highly praised, with a good selection and presentation.
Overall Experience
10
Guests express high satisfaction with their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:09

Property Description

Chesa Valese - Your Tranquil Retreat in Zermatt

Traditional Charm: Step into our Valais-style hotel and immerse yourself in the cozy ambiance of our beautifully furnished rooms, complemented by a welcoming lounge area with a crackling fireplace and a stylish bar for your enjoyment.

Wellness Haven: Indulge in relaxation at our wellness area, where you can unwind in the sauna and steam bath after a day of exploring the picturesque surroundings of Zermatt.

Convenient Amenities: Benefit from practical features such as a ski storage room with a boot dryer for your winter adventures. Plus, enjoy the flexibility of a complimentary shower post-checkout if you wish to hit the slopes on your departure day.

Experience tranquility and convenience at Chesa Valese - Book now for an unforgettable stay in Zermatt!

Important information:

Please note that for group bookings, a nonrefundable payment of the full amount is required, and payment should be made within 48 hours.


Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.8
Based on 631 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
C
Claudia • extended_group • co
10
Pros:

Ubicación fantástica, tienes todo cerca!
Nos gustĂł mucho la habitaciĂłn familiar con puerta que independiza la cama adicional, todo muy limpio y la decoraciĂłn linda.
Desayuno muy completo con productos de buena calidad.
Buen servicio, coordinan recogida en la EstaciĂłn cuando llegas y te vas de Zermatt.
Un hotel con lindos detalles, y si tienes suerte puedes ver a las Hermanas trabajando en equipo, gran inspiraciĂłn de Empresa Familiar!!

2026-02-14 • via Nuitee
X
XIA • couple • cn
10
2026-02-14 • via Nuitee
N
nazim • couple • dz
10
2026-02-13 • via Nuitee
B
Bernd • couple • ch
10
Sehr schöner Kurztrip.
Pros:

Alles.
Sehr moderne und neue Zimmer und SPA
Feines FrĂĽhstĂĽck mit riesiger Auswahl.

2026-02-12 • via Nuitee
S
Sabrina • couple • ch
10
Simple, confortable, accueillant et délicieux.
Pros:

Nous avons adoré notre nuitée au Chesa Valese by Sisters ! Le personnel est très réactif et arrangeant. Nous avons pu nous libérer de nos bagages sans même passer par l’hôtel pour partir skier directement le jour de notre arrivée ce qui était très pratique. L’hôtel est idéalement situé au centre et au calme. Il est très joliment décoré, charmant et tout est propre. Il y règne une atmosphère reposante. La vue sur le Cervin depuis notre chambre était magique. Nous avons beaucoup apprécié le spa après notre journée de ski. Le petit déjeuner est excellent et propose un vaste choix. Merci particulièrement à Sophia, pour son accueil et sa gentillesse.

Cons:

Nous aurions apprécié pouvoir accéder à l’espace bien être le matin avant notre départ. Celui-ci ouvre pour l’instant à 16:00.

2026-02-11 • via Nuitee
M
Maisaa • family_with_children • il
10
👌🏻 perfect
Pros:

Amazing hotel! Everything was perfect, beautiful, clean, and very comfortable. Highly recommended!

The people working there are very kind and welcoming, always smiling and helpful. The reception was wonderful.

2026-02-11 • via Nuitee
C
CRISTIANE • couple • br
10
Encantador e agradável se hospedar aqui
Pros:

Tudo nesta acomodação é maravilhoso: atendimento impecável, quarto confortável, café da manhã variadíssimo, localização perfeita, vista de tirar o fôlego.

Cons:

Tudo impecável

2026-02-10 • via Nuitee
J
Julianna • couple • ch
8
Pros:

Die Lage, das FrĂĽhstĂĽck, die Sauberkeit, Sicht auf das Matterhorn vom Balkon aus

2026-02-10 • via Nuitee
M
Miklos • couple • ch
10
Perfect getaway in Zermatt
Pros:

Chalet feeling with cozy rooms, very kind and attentive staff, quite good spa

Cons:

-

2026-02-09 • via Nuitee
M
Mahdi • couple • sa
9
2026-01-25 • via Nuitee
M
Massimo • couple • it
10
Excellent stay
Pros:

Everything. Location, room, hospitality

2026-01-25 • via Nuitee
R
Rafael • couple • ch
6
Nothing to write home about
Pros:

Great location and large rooms

Cons:

I come to Zermatt every year, low value for money compared to similarly priced alternatives.

2026-01-25 • via Nuitee
P
Pawel • couple • gb
9
Lovely stay
Pros:

Lovely hotel, amazing service. Great comfortable bed. Loved my stay.

Cons:

No chance to find anything

2026-01-24 • via Nuitee
D
DOMINIQUE • couple • fr
9
Bel endroit
Pros:

Bon service
Amabilité du personnel

2026-01-23 • via Nuitee
J
Jill • family_with_children • us
10
Pros:

Breakfast was amazing. The gentleman that was there every morning was so accommodating and friendly. The staff was very helpful. Location to everything was perfect. Would stay again!

Cons:

Nothing

2026-01-23 • via Nuitee
R
Roberto Bassan • family_with_children • br
10
Me senti muito acolhido e bem tratado.
Pros:

Cafe da manha Ăłtimo e a cordialidade de.tpda a equipe, fomos muito bem tratados.
Excelente.

2026-01-22 • via Nuitee
T
Tiziano • solo_traveller • it
10
Struttura accogliente, personale gentilissimo, le sorelle super accoglienti! Spa moderna pur se un po piccolina, ma per
Pros:

ProfessionalitĂ  e gentilezza.

Cons:

L’unica pecca che non hanno il ristorante interno.

2026-01-22 • via Nuitee
T
Tiziano • couple • it
10
Soggiorno indimenticabile, gentilezza, professionalitĂ  e livello altissimo. Massima pulizia e disponibilitĂ . Davvero com
Pros:

Accoglienza e professionalitĂ , le sorelle come due vere padrone di casa.

Cons:

L’unica pecca che non hanno il ristorante interno.

2026-01-22 • via Nuitee
C
Christina • couple • ch
10
2026-01-22 • via Nuitee
C
Calvin • extended_group • ch
8
2026-01-20 • via Nuitee