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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Meeting/banquet facilities
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Tennis court
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Children's playground
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Skiing
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Breakfast in the room
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Packed lunches
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Ski storage
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Mini golf
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Chapel/shrine
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Daily housekeeping
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Street parking
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Public transport tickets
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Kid-friendly buffet
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Ski school
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Kids' club
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Ski equipment hire on site
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Ski pass vendor
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Walking tours
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Themed dinner nights
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Movie nights
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Aerobics
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Archery
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hôtel Chastellares, situated in the heart of Auron ski resort, offers rooms with balconies overlooking the picturesque ski slopes. Each room is equipped with a flat-screen TV, satellite channels, and a modern bathroom for your comfort.
Scenic Dining Experience
Indulge in a culinary journey at our restaurant boasting panoramic views of the area. Start your day with a delicious buffet breakfast and savor mountain delicacies for dinner. The cozy seating area with a bar, piano, and fireplace sets the perfect ambiance for a memorable evening.
Convenient Location and Amenities
Benefit from our prime location just 20 meters from the ski lifts and ski school. Stay connected with complimentary WiFi throughout the property.
Experience the charm of Hôtel Chastellares and book your stay now for an unforgettable mountain getaway.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
Location
Guest Reviews
Prendre le petit déjeuner au fra frais, face à la verdure des montagnes, pendant cette canicule (juin 2026) fut un régal.
J'aurais aimé que Pacha, le chien vienne demander des câlins ;-(
I liked everything about this hotel. The staff were extremely friendly, and the location was amazing.
Location
Rooms were dirty. So many things broken. Had a leaking loo for the entire trip. Noisy hotel. Would fail all health and safety checks
Nous avons été trompé,
Pasha the dog welcomed us and he is adorable. Very easy to find and park. We were welcomed and helped with luggage to our room.
The bedroom was spacious, clean and the bed was comfortable with nice pillows. We had a terrace room with a lovely view of the slopes.
Easy access to coffee shops and restaurants.
The main part of the hotel (reception & corridors) had a stale smell but the bedroom was fine.
Breakfast was a little disappointing.
très bon accueil et aux petits soins
Superbe accueil et petit-déjeuner, enfants enchantés, situation TOP dans le village et proche des pistes. Vue sur les pistes très appréciable
The location could not be better, The staff was helpful, friendly and very kind. The ski room is super handy. Our room had a nice balcony with a view of the mountain--ideal for the drone show. The hotel dogs were awesome. The breakfast was very good with lots of options for different palates.
Our room was missing hooks and shelves. Make sure you bring your own amenities like conditioner and tissue which is something you do not think about at the price point. The hairdryer was terrible. We would have loved a small fridge. Pillows were not the best.
It’s definitely the best place to stay in Auron! Best location, best rooms, perfect breakfast.
All was perfect
Personnel très accueillant, situation exceptionnelle
organisation top pour skier
excellent petit déjeuner
Chambre assez vétuste
Personalet og stemningen samt maden
Synes det er blevet (for) dyrt
Emplacement , très proche du téléphérique , du centre ville, des commerces, restaurants etc...
Chambre avec vue superbe, petit déjeuner copieux et très bon, restaurant très bon aussi et personnel accueillant et fort sympathique .
Petite rénovation extérieure mettrait certainement le bâtiment en valeur . Il en est de même pour les chambres et des équipements supplémentaires , une bouilloire dans la chambre par exemple, serait très appréciable .
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