The Sebel Byron Bay

Aparthotels
The Sebel
8.2 (1498 reviews)
20-22 Fletcher Street , Byron Bay , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Location
Staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.59
Several mentions of cleanliness issues such as mold in the shower and dirty glass doors.
Service
8.87
Staff were described as pleasant and helpful, providing smooth check-in and check-out.
Location
9.1
Numerous reviews praised the excellent central location and accessibility to shops and the beach.
Room Quality
7.55
Mixed reviews with concerns about outdated accommodations and maintenance needs.
Amenities
8.08
Amenities mentioned were satisfactory, but some guests pointed out the need for updates.
Value for Money
7.54
Guests felt that some prices, especially extra fees for pets, were high.
Food and Beverage
8.59
No major compliments or complaints noted in the reviews.
Overall Experience
8.26
Overall sentiment was mixed, with some enjoying their stay but others voicing significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:47

Property Description

Proximity to the Beach and Town Centre

Located just 150 metres from Byron Bay’s Main Beach, Byron Bay Hotel and Apartments is the perfect seaside retreat in the heart of the town centre. Guests can easily enjoy the sun, sand, and surf mere steps away from their accommodation.

Modern Accommodation with Premium Amenities

Experience comfort and convenience in our hotel style rooms and spacious apartments. Each unit is equipped with a flat-screen TV, WiFi access, and air-conditioning for a relaxing stay. Enjoy the elegant decor, private balconies, and full kitchen and laundry facilities available in most rooms.

Convenient Services and Surroundings

With a lap pool, shuttle service to the airport, and onsite car hire, we ensure a seamless stay for our guests. Explore the vibrant neighborhood filled with cafes, restaurants, and boutique shops. Don't miss the nearby markets and the scenic Byron Bay Light House circuit during your visit.

Ready to experience Byron Bay's charm? Book your stay at Byron Bay Hotel and Apartments now!

Important information:

Please note that there needs to be at least 1 adult, over the age of 18, in each room or apartment. This guest must provide a current photo ID if requested upon check-in.

Please note that there is a 1.5% nonrefundable charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 2.4% charge when you pay with a Union Pay credit card. Payment by EFTPOS, cash, or direct bank deposit will not incur a surcharge.

Please note that this property requires a AUD $100 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that all rooms are supplied with linen and toiletry items only. A housekeeping service is provided only for stays of 5 nights or more, on the 4th morning. If you require daily servicing, this can be requested for an additional charge of AUD $30 per service. For further information please contact the property in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNK

Location

Guest Reviews

8.2
Based on 1498 reviews
Cleanliness: 7.59
Service: 8.87
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.26
S
Sarah couple au
7
Good location
Pros:

Friendly staff and great location

Cons:

The bed was very uncomfortable as it was 2 singles stuck together and there was a massive dip in the middle

2026-07-26 via Nuitee
K
Krystyna couple au
10
2026-07-24 via Nuitee
P
Peter couple au
10
2026-07-21 via Nuitee
J
Jenni couple au
4
Well located, but noisy. So no sleep was had by either of us.
Pros:

The hotel was well located and comfortable.

Cons:

The key cards didnt work properly, so we couldn't get into the side door after hours. Had to try many, many times before they would work. The noise levels were unacceptable. The people in the room next to us were overly loud, coming back banging doors and yelling at 2.30am. Then partying loudly on thier balcony for ages. Then, on both mornings, we were woken at 5.30am by a garbage truck emptying the bins right outside our windows, pouring loads of empty bottles out of the bins into the truck. It made such a noise, it was awful. This was a Friday and a Saturday morning. So. Unfortunately, while the hotel was good, the surroundings and noise were terrible , and ruined our stay. We won't be back.

2026-07-18 via Nuitee
A
Alex couple au
10
Pros:

Nice and central, clean tidy with friendly staff with great record.

2026-07-15 via Nuitee
J
Jill family_with_children au
7
Perfect location and great amenities
Pros:

The location and amenities.

Cons:

Condensation buildup in the rooms.

2026-07-14 via Nuitee
A
Alison couple au
9
A relaxing stay
Pros:

Perfect location in the heart of Byron.

Cons:

Nothing

2026-07-14 via Nuitee
J
Josie couple au
7
2026-07-12 via Nuitee
F
Filippo couple au
9
Pros:

Location was great, and staff were friendly. Parking included

Cons:

We were given the accessible unit, which wasn’t great and we didn’t ask for it, though positive side was it was on ground floor, and convenient to get in and out

2026-07-09 via Nuitee
D
Dennis couple au
9
2026-07-08 via Nuitee
L
Lisa solo_traveller au
10
2026-07-06 via Nuitee
L
Lesley extended_group au
8
2026-07-05 via Nuitee
J
John couple au
5
Shambolic
Pros:

Good position

Cons:

The running of it was a shambles and the Accor members were poorly treated

2026-07-05 via Nuitee
M
marguerite couple au
6
An older property which shows its age
Pros:

Location

Cons:

Shabby

2026-07-04 via Nuitee
G
Greta extended_group au
10
Beautiful stay, had everything we needed!
Pros:

Location, beds, apartment layout

2026-07-04 via Nuitee
D
David solo_traveller au
4
Better options are out there I am sure
Pros:

Location is great

Cons:

Old, tired, communal areas are shabby, staff non attentive

2026-07-03 via Nuitee
D
Donna solo_traveller au
10
Pros:

Great central location but still nice & quiet.

2026-06-29 via Nuitee
N
Narawadee family_with_children au
8
2026-06-28 via Nuitee
M
Michele couple au
7
Great location
Pros:

Location

Cons:

Very basic - expensive for 1 night accommodation

2026-06-28 via Nuitee
M
Melinda family_with_children au
9
Would definitely stay here again
Pros:

Couldn’t ask for a better location—right in the heart of town. The staff were friendly and welcoming, and the rooms were clean and well maintained

Cons:

Noise of fire doors closing, was loud at times

2026-06-26 via Nuitee