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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Minimarket on site
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Concierge service
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Pool with view
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Spa/wellness center services
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Kids' pool
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Beauty Services
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Smoke alarms
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CCTV in common areas
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Prime Location
Located in the heart of Melaka City, Hatten Hotel Melaka is just a short walk from Jonker Street, offering easy access to the city's vibrant attractions.
Luxurious Amenities
This 4-star property features an outdoor pool, elegant rooms with modern interiors, and complimentary internet access, ensuring a comfortable stay for every guest.
Dining and Leisure
Indulge in a variety of local and international dishes at Chatterz restaurant, or unwind by the pool or in the sauna and steam rooms on the 12th floor. With 24-hour room service and car rental options, Hatten Hotel Melaka caters to all your needs.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests arriving after 16:00 are required to inform the property in advance to secure the booking. Please contact the property directly for more information using details from the Booking Confirmation.
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Please note that all bookings are subject to an additional Heritage Charge of MYR 5, per room, per day. All additional charges are to be paid directly at the hotel.
Please note that debit card are not accepted for confirmation or payment at this property. All bookings must be made with a valid credit card.
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Guests are required to present the credit card used to make their booking and a valid photo ID with the same name, upon check in.
The hotel has gone digital for payment transactions.
Digital payment transactions consist of all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and costs MYR 5 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for MYR 20 per person per night when using an existing bed.
People no matter the age stay for MYR 108.50 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Located at center of the Malacca City
Old furniture. The worst is the TV is very old unable to stream football match during my stay
The service
Toilet smelly
Concierge excellent. Front desk should smile more.
Housekeeping good job.
Foyer toilets most times wet
Just a small comment
We could get the same row.
And when given in different levels the room were at the extreme end.were we thought nearer to lift side
When I ask for the same level said rooms are having housekeeping need to wait n said no guarantee how soon it's ready.
Nil
Nil
Semua
Tiada
Convenience to move around to the nearest shopping mall and tourist attraction area. ( walking distance)
The room allocated to me was far away from the lift. Extreme end. Last Room. Away too far.
Warmth welcome. Making us feel special.
The fridge was not restocked after 1st night despite housekeeping requests.
Near to the town
Good
I love the room. It was huge, clean and comfortable.
The hotel is slowly showing it's age the closer you look at things. The room pantry and toiletries given were limited.
Clean, Comfirtavle Bed
Toilet need refurbish, smelly.
Dirty fridge
Location, friendly staff, buffet breakfast
No shade at the pool
A little noisy in the spa
The air conditioning is cool enough
Some furniture and layout are a bit old
Environment
No neftlix
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